State Of Wa Employment Security, V Harold Gary Williams

Court of Appeals of Washington·Decided June 5, 2018·No. 49362-4·Unpublished

Opinion

Filed

Washington State

Court of Appeals

Division Two

June 5, 2018

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

DIVISION II

HAROLD GARY WILLIAMS, No. 49362-4-II

Respondent,

v.

STATE OF WASHINGTON EMPLOYMENT UNPUBLISHED OPINION SECURITY,

Appellant.

MELNICK, J. — After losing his job as a dockworker and hostler at Old Dominion Freight Lines (Old Dominion), Harold Gary Williams was denied unemployment benefits. Williams argues that because his actions did not amount to misconduct under the Employment Security Act (Act),1 he should have been awarded unemployment benefits. We agree and reverse the Commissioner’s decision.

FACTS

I. BACKGROUND Williams worked for Old Dominion for approximately eight years. He spent the majority of his career with Old Dominion working as a dockworker, loading and unloading cargo trailers. He worked the last eight months as a hostler, responsible for moving cargo trailers to and from the loading docks. Williams received no formal hostler training.

1 Title 50 RCW.

Hostlers rely on electronic move orders to direct their activity. The orders are communicated through a computer system to move the trailers. The move order originates with the dockworker responsible for loading or unloading the trailer. Prior to 2013, the dockworker would secure the trailer door after the completion of loading or unloading. The dockworker would then indicate on the computer that the trailer was ready to be moved. Supervisors had the responsibility to confirm the above steps before forwarding the move order to the hostler, who would then move the trailer to its destination.

In late 2013 or early 2014, Old Dominion instituted a “door check” policy to reduce the number of accidents occurring on its loading docks. Safety incidents were common under the pre- 2013 system, including instances where hostlers moved trailers with unsecured doors or with forklifts still inside.

While closing the trailer door remained the dockworkers’ job, under the door check policy the dockworker, the supervisor, and the hostler all had responsibility to confirm the door was secure and the trailer was ready to move. Hostlers were expected to visually check the trailer doors prior to each move. Old Dominion did not publish the new policy in an employee handbook, post it in the workplace, or otherwise circulate it to employees. However, supervisors communicated the policy change in monthly safety meetings. Hostlers’ duties often prevented them from attending these meetings.

Old Dominion employees did not immediately comply with the new policy. Hostlers would check the trailers if they saw or heard something unusual, rather than prior to every move as required by the policy. One dockworker testified that he witnessed violations of the door check policy frequently, stating that at least once or twice a day he saw trailers pulled with doors open or people still inside. The dockyard supervisor acknowledged that Old Dominion employees did

not always comply with the policy. However, prior to Williams, no other employee received discipline for violating the door check policy.

On September 18, 2015, Williams received an electronic move order from an inexperienced dockworker who mistakenly believed a trailer was ready to be moved. A forklift entered the trailer to continue unloading it. Relying on the move order, Williams moved the trailer without checking the rear door. As Williams pulled the trailer away from the dock, the back of the forklift fell out of the trailer and hit the ground.

The forklift driver, who remained on the forklift during the accident, was not injured. The forklift received damage but was later repaired. The dockworker who sent the premature move order received a verbal warning. Old Dominion fired Williams. Prior to this incident, Williams had a clean employment record, free of disciplinary actions for safety violations. No other employee had been fired for violating the door check policy. II. PROCEDURAL HISTORY After being discharged from Old Dominion, Williams applied for unemployment benefits.

The Department of Employment Security (Department) denied his claim, citing misconduct under RCW 50.04.294(1)(d). An administrative law judge (ALJ) affirmed the Department’s determination.

The ALJ made numerous findings of fact, including the following: Old Dominion implemented a new, reasonable policy that required hostlers to visually check trailer doors, Old Dominion informed employees, including Williams, of this policy, Williams did not have any prior

warnings for safety violations but he had been involved in a similar incident previously, 2 and Old Dominion’s witnesses were more credible.

The ALJ made numerous conclusions of law including the following: Old Dominion had proven by a preponderance of the evidence that it discharged Williams for careless or negligent misconduct, Williams’s failure to visually check the trailer “had the potential for grievous bodily harm to the employee and substantial property damage,” and hostlers are ultimately responsible to determine when it is safe to move the trailer. Clerk’s Papers (CP) at 145. The ALJ also concluded Williams “should have had a heightened sense regarding safety” after his involvement “in a similar accident a few years ago.” CP at 145.

Williams petitioned for review of the ALJ’s decision. The Department’s Commissioner affirmed. The Commissioner adopted the ALJ’s findings of fact and conclusions of law. The Commissioner additionally concluded that Williams’s actions constituted disqualifying misconduct for two reasons. First, his failure to visually check the trailer door constituted a “willful and wanton disregard of the rights, title and interests of his employer” because Williams’s conduct violated “a reasonable employer policy” that he either knew or should have known about. CP at 162. Second, Williams’s conduct “evinced carelessness or negligence of such degree as to show a substantial disregard of the employer’s interest.” CP at 162.

2 Several years before his termination, Williams moved a trailer while a dockworker remained inside. The dockworker did not sustain any injuries, damages did not result, and Williams did not receive discipline. At the time of this incident, Williams was employed as a dockworker but temporarily filled in as a hostler.

Williams appealed to the Pierce County Superior Court, which reversed.3 The court determined that, in denying Williams unemployment benefits, the Commissioner misapplied the law. The court noted Williams’s overall employment record, the lack of evidence that other employees had been fired for similar conduct,” the lack of “graduated warning, or discipline, for repeated offenses,” and the undisputed fact that Williams “received false communications from a co-worker that he was clear to leave the dock.” CP at 245-46. Relying on Michaelson v. Employment Security Department, 187 Wn. App. 293, 349 P.3d 896 (2015), the court determined that Williams’s carelessness or negligence did not satisfy the definition of misconduct under the Act, and he should not have been denied unemployment benefits. The Department appeals.

ANALYSIS

I. LEGAL PRINCIPLES “Washington’s Administrative Procedure Act (APA), chapter 34.05 RCW, governs judicial review of unemployment benefits decisions.” Michaelson, 187 Wn. App. at 298. Under the APA, a reviewing court may reverse an administrative decision if: “(1) the administrative decision is based on an error of law; (2) the decision is not based on substantial evidence; or (3) the decision is arbitrary or capricious.” Tapper v. Emp’t Sec. Dep’t, 122 Wn.2d 397, 402, 858 P.2d 494 (1993); RCW 34.05.570(3).

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