NEELY, Justice.
In this original proceeding in mandamus, .the relators (hereinafter claimants), Workers’ Compensation claimants for occupational pneumoconiosis (O.P.) benefits under W.Va. Code 23-4-15 [1986] and 23-4-15b [1990], maintain that the respondent, Andrew N. Richardson, the Workers’ Compensation Commissioner, has unreasonably delayed determining the compensability of their Workers’ Compensation claims. The Commissioner maintains as of 13 September 1994 all the claimants, except Robert C. Swann and James L. Teague, have received non-medical orders on their O.P. claims.1 According to the Commissioner, Mr. Swann and Mr. Teag-[54]*54ue have neglected to complete properly their application forms, thereby failing to provide the employment information necessary for the Commissioner to complete a non-medical order.
Based on the claimants’ petition and the Commissioner’s response, this Court finds as follows:
Mr. Swann filed his application for benefits on 16 November 1993. On 25 March 1994, the Commissioner’s claims deputy returned Mr. Swann’s application and requested responses to the application’s employment history questions. Mr. Swann’s counsel responded on 5 April 19942 by noting that Mr. Swann’s employment history between October 1984 and 31 January 1992 had been previously provided on separate sheets of paper and referred to a previous claim number.
Mr. Teague filed his application for benefits on 4 November 1993. On 25 March 1994, the Commissioner’s claims deputy returned Mr. Teague’s application alleging it was incomplete and requested additional employment information. Mr. Teague’s counsel responded on 5 April 1994, by noting that Mr. Teague’s employment history between August 1966 and May 1993 had been provided on separate sheets of paper and referred to a previous claim number.
Except for counsel’s 5 April 1994 letters for Mr. Swann and Mr. Teague to the Commissioner, none of these claimants’ applications, employment history documents or any other records was submitted.
The claimants argue that they are entitled to a non-medical order as required by W.Va. Code 23-4-15b [1990].3 The Commissioner [55]*55maintains that these claimants’ applications lack so much pertinent information that the determinations required by W.Va.Code 23-4-15b [1990] cannot be made. The Commissioner argues that W.Va.Code 23^-15 [1986] places the responsibility for filing a claim on the prescribed forms upon the claimant.4 See France v. Workmen’s Comp. Appeal Bd., 117 W.Va. 612, 186 S.E. 601 (1936).
The Commissioner notes that .numerous Workers’ Compensation applications are filed with sparse employment information and that in the past, his staff has attempted to assist claimants in acquiring this information. According to a supervisor of the Workers’ Compensation Office of Benefits Management, a properly completed application “may only require up to forty (40) minutes to review for a non-medical order entry; whereas an incomplete application may require at least one-half of an entire working day for review.” The Commissioner also detailed the application problems of several claimants who have now received their non-medical orders. The Commissioner also notes that he has instituted a new policy of “refusing to provide second and third opportunities for claimants to provide needed application data” and is now rejecting incomplete first submission applications without prejudice.
In these remaining claims, the Commissioner, about seventeen months (17) after the applications were filed, contacted the claimants seeking more information. Counsel for the claimants referred the Commissioner to material previously submitted and to previous claims. The record indicates that nothing further has occurred.
Section 17 of Article III of the West Virginia Constitution provides, in part, that “justice shall be administered without ... delay.” In State ex rel. Cackowska v. Knapp, 147 W.Va. 699, 130 S.E.2d 204 (1963), we held that a delay, of seventeen months in rendering a decision on a writ of error to an order of a commissioner of accounts was unreasonable. See State ex rel. Patterson v. Aldredge, 173 W.Va. 446, 317 S.E.2d 805 (1984) (thirty-[56]*56three month delay in ruling on a motion for summary judgment is unreasonable); Graley v. Workman, 176 W.Va. 103, 341 S.E.2d 860 (1986) (twenty-nine month delay in ruling on a divorce petition is unreasonable).
Generally, a Workers’ Compensation benefits application can require a claimant to furnish the information reasonably necessary to enable the Commissioner to determine the validity of his Workers’ Compensation claim: Provided that such information is either known to the claimant or can be readily obtained by the claimant. When a claimant fails to provide the information required on his benefits application, the Commissioner, without delay, shall notify the claimant of the missing information. In cases where the claimant, through no fault on his part, is unable to provide the information, the Commissioner shall make reasonable efforts to assist the claimant in obtaining the information. However, if the claimant refuses to cooperate with the Commissioner in gathering the information, the Commission shall reject, without prejudice, the claimant’s application. The process of notifying the claimant of insufficient information should be completed within thirty (30) days after the Commissioner receives an application.
In these claims, we find that the Commissioner has not entered the non-medical orders “within ninety days” after receiving the application and physician’s report as required by W. Va. Code 23-4-15b [1990]. See note 3 for the complete text of W.Va.Code 23-4-15b [1990], The claimants were not contacted about their applications’ missing employment information until seventeen (17) months after their applications were filed. Because of the Commissioner’s delay in seeking this information, the claimants’ applications should not be rejected, even without prejudice, because of W.Va.Code 23-4-16 [1986]’s time limitations. See note 4 for the pertinent text of W.Va.Code 23-4-15 [1986]. Rather the Commissioner should examine the information provided and within thirty (30) days, issue the appropriate non-medical orders. If the claimants object to the non-medical orders, they can file a protest and begin litigation.
The Commissioner’s ability to require a claimant to provide reasonable information should not become an excuse for mindless paper work that merely delays payment of just claims. If the Workers’ Compensation Fund lacks sufficient resources to pay just claims, the legislature has the responsibility either to change the system or to appropriate sufficient funds. The Commissioner cannot administer the Fund with smoke and mirrors; especially when such voo-doo accounting procedures deny or delay injured workers’ receipt of deserved payments.
But a claimant has an obligation to furnish the Commissioner with information he knows or can readily obtain to aid in the proper determination of his claim.
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NEELY, Justice.
In this original proceeding in mandamus, .the relators (hereinafter claimants), Workers’ Compensation claimants for occupational pneumoconiosis (O.P.) benefits under W.Va. Code 23-4-15 [1986] and 23-4-15b [1990], maintain that the respondent, Andrew N. Richardson, the Workers’ Compensation Commissioner, has unreasonably delayed determining the compensability of their Workers’ Compensation claims. The Commissioner maintains as of 13 September 1994 all the claimants, except Robert C. Swann and James L. Teague, have received non-medical orders on their O.P. claims.1 According to the Commissioner, Mr. Swann and Mr. Teag-[54]*54ue have neglected to complete properly their application forms, thereby failing to provide the employment information necessary for the Commissioner to complete a non-medical order.
Based on the claimants’ petition and the Commissioner’s response, this Court finds as follows:
Mr. Swann filed his application for benefits on 16 November 1993. On 25 March 1994, the Commissioner’s claims deputy returned Mr. Swann’s application and requested responses to the application’s employment history questions. Mr. Swann’s counsel responded on 5 April 19942 by noting that Mr. Swann’s employment history between October 1984 and 31 January 1992 had been previously provided on separate sheets of paper and referred to a previous claim number.
Mr. Teague filed his application for benefits on 4 November 1993. On 25 March 1994, the Commissioner’s claims deputy returned Mr. Teague’s application alleging it was incomplete and requested additional employment information. Mr. Teague’s counsel responded on 5 April 1994, by noting that Mr. Teague’s employment history between August 1966 and May 1993 had been provided on separate sheets of paper and referred to a previous claim number.
Except for counsel’s 5 April 1994 letters for Mr. Swann and Mr. Teague to the Commissioner, none of these claimants’ applications, employment history documents or any other records was submitted.
The claimants argue that they are entitled to a non-medical order as required by W.Va. Code 23-4-15b [1990].3 The Commissioner [55]*55maintains that these claimants’ applications lack so much pertinent information that the determinations required by W.Va.Code 23-4-15b [1990] cannot be made. The Commissioner argues that W.Va.Code 23^-15 [1986] places the responsibility for filing a claim on the prescribed forms upon the claimant.4 See France v. Workmen’s Comp. Appeal Bd., 117 W.Va. 612, 186 S.E. 601 (1936).
The Commissioner notes that .numerous Workers’ Compensation applications are filed with sparse employment information and that in the past, his staff has attempted to assist claimants in acquiring this information. According to a supervisor of the Workers’ Compensation Office of Benefits Management, a properly completed application “may only require up to forty (40) minutes to review for a non-medical order entry; whereas an incomplete application may require at least one-half of an entire working day for review.” The Commissioner also detailed the application problems of several claimants who have now received their non-medical orders. The Commissioner also notes that he has instituted a new policy of “refusing to provide second and third opportunities for claimants to provide needed application data” and is now rejecting incomplete first submission applications without prejudice.
In these remaining claims, the Commissioner, about seventeen months (17) after the applications were filed, contacted the claimants seeking more information. Counsel for the claimants referred the Commissioner to material previously submitted and to previous claims. The record indicates that nothing further has occurred.
Section 17 of Article III of the West Virginia Constitution provides, in part, that “justice shall be administered without ... delay.” In State ex rel. Cackowska v. Knapp, 147 W.Va. 699, 130 S.E.2d 204 (1963), we held that a delay, of seventeen months in rendering a decision on a writ of error to an order of a commissioner of accounts was unreasonable. See State ex rel. Patterson v. Aldredge, 173 W.Va. 446, 317 S.E.2d 805 (1984) (thirty-[56]*56three month delay in ruling on a motion for summary judgment is unreasonable); Graley v. Workman, 176 W.Va. 103, 341 S.E.2d 860 (1986) (twenty-nine month delay in ruling on a divorce petition is unreasonable).
Generally, a Workers’ Compensation benefits application can require a claimant to furnish the information reasonably necessary to enable the Commissioner to determine the validity of his Workers’ Compensation claim: Provided that such information is either known to the claimant or can be readily obtained by the claimant. When a claimant fails to provide the information required on his benefits application, the Commissioner, without delay, shall notify the claimant of the missing information. In cases where the claimant, through no fault on his part, is unable to provide the information, the Commissioner shall make reasonable efforts to assist the claimant in obtaining the information. However, if the claimant refuses to cooperate with the Commissioner in gathering the information, the Commission shall reject, without prejudice, the claimant’s application. The process of notifying the claimant of insufficient information should be completed within thirty (30) days after the Commissioner receives an application.
In these claims, we find that the Commissioner has not entered the non-medical orders “within ninety days” after receiving the application and physician’s report as required by W. Va. Code 23-4-15b [1990]. See note 3 for the complete text of W.Va.Code 23-4-15b [1990], The claimants were not contacted about their applications’ missing employment information until seventeen (17) months after their applications were filed. Because of the Commissioner’s delay in seeking this information, the claimants’ applications should not be rejected, even without prejudice, because of W.Va.Code 23-4-16 [1986]’s time limitations. See note 4 for the pertinent text of W.Va.Code 23-4-15 [1986]. Rather the Commissioner should examine the information provided and within thirty (30) days, issue the appropriate non-medical orders. If the claimants object to the non-medical orders, they can file a protest and begin litigation.
The Commissioner’s ability to require a claimant to provide reasonable information should not become an excuse for mindless paper work that merely delays payment of just claims. If the Workers’ Compensation Fund lacks sufficient resources to pay just claims, the legislature has the responsibility either to change the system or to appropriate sufficient funds. The Commissioner cannot administer the Fund with smoke and mirrors; especially when such voo-doo accounting procedures deny or delay injured workers’ receipt of deserved payments.
But a claimant has an obligation to furnish the Commissioner with information he knows or can readily obtain to aid in the proper determination of his claim. In the claims before us, although the Commissioner’s delay has been unreasonable, the blame for the continuing delay must be shared with the claimants and their counsel. Neither the claimants nor their counsel attempted to assist when additional employment information was sought. Rather, the claimants’ counsel resubmitted the same handwritten employment information and referred to previous claims—an attempt to shift the responsibility for securing employment information for these claimants onto the Commissioner. This lack of cooperation should not be rewarded with attorney’s fees and costs.
These claims demonstrate the need for cooperation from all parties to insure an efficient compensation system that treats claimants with dignity. The Commissioner’s efforts to assist claimants in obtaining employment information are commendable because such assistance furthers the system’s goals. However, the system cannot function without adequate information that should be supplied as fully as possible by claimants and their lawyers.
In Syl. pt. 8, State ex rel Dillon v. Egnor, 188 W.Va. 221, 423 S.E.2d 624 (1992), we stated:
“ ‘Mandamus will not lie to direct the manner in which a trial court should exercise its discretion -with regard to an act either judicial or quasi-judicial, but a trial court, or other inferior tribunal, may be compelled to act in a case if it unreason[57]*57ably neglects or refuses to do so.’ State ex rel Cackowska v. Knapp, 147 W.Va. 699, 130 S.E.2d 204 (1963).” Syllabus Point 2, State ex rel. Patterson v. Aldredge, 173 W.Va. 446, 317 S.E.2d 805 (1984).
Therefore, we conclude that the claimants have established all the legal prerequisites for the issuance of a peremptory writ of mandamus to compel the Commissioner to issue non-medical orders within thirty (30) days of this opinion. However, in this case, we decline to award attorneys’ fees and costs because the claimants and their counsel have not fully cooperated with the Commissioner in claims of the remaining two claimants.
For the above stated reasons, we grant a writ of mandamus, as moulded.
Writ granted, as moulded.
BROTHERTON, C.J., did not participate.
MILLER, J., Retired, sitting by temporary assignment.