In the Missouri Court of Appeals Western District
STATE EX REL: ) CHRISTOPHER S. MOORE, ) Appellant, ) WD85120 v. ) ) MISSOURI COMMISSION ON HUMAN ) FILED: August 23, 2022 RIGHTS, et al., ) Respondents. )
APPEAL FROM THE CIRCUIT COURT OF COLE COUNTY THE HONORABLE DANIEL R. GREEN, JUDGE
BEFORE DIVISION THREE: CYNTHIA L. MARTIN, PRESIDING JUDGE, LISA WHITE HARDWICK, AND W. DOUGLAS THOMSON, JUDGES
After the Missouri Commission on Human Rights (“MCHR”) dismissed
Christopher Moore’s charge of discrimination against his employer, he sought a
writ of mandamus from the circuit court directing the MCHR and Alisa Warren, in
her official capacity as Executive Director of the MCHR (collectively, “the MCHR”)
to reopen the MCHR’s investigation into his claims and issue him a right-to-sue
letter. The circuit court entered summary judgment in favor of the MCHR on
Moore’s writ petition. On appeal, Moore contends the uncontroverted facts do not
support the MCHR’s decision to dismiss his charge of discrimination for lack of
probable cause. For reasons explained herein, we affirm. FACTUAL AND PROCEDURAL HISTORY
On February 11, 2020, Moore dually filed a charge of discrimination with the
MCHR and the Equal Employment Opportunity Commission (“EEOC”) asserting
claims of disability discrimination and retaliation against his employer, Kansas
City Life Insurance Company (“Employer”). Moore, who began working as an
operating engineer for Employer on February 5, 2017, alleged that on May 9, 2019,
he sustained an injury that resulted in work-related restrictions, but Employer
failed to provide him with an effective accommodation that would allow him to
return to work in a timely manner. Moore further alleged that eight months
before his injury, he received a favorable performance review, but seven months
after his injury, he received an unfavorable performance review, which he
believed Employer gave him in retaliation for his request for a reasonable
accommodation and/or a return to work with restrictions.
The EEOC investigated Moore’s claims. During the EEOC’s investigation,
Moore was provided an opportunity to submit any information relevant to his
claims. Following its investigation, the EEOC issued a dismissal and notice of
rights on March 2, 2020. The dismissal stated that the EEOC was closing its file on
Moore’s charge of discrimination for the following reason:
Based upon its investigation, the EEOC is unable to conclude that the information establishes violations of the statutes. This does not certify that [Employer] is in compliance with the statutes. No finding is made as to any other issues that might be construed as having been raised by this charge.
2 The notice of rights advised Moore that he could file a lawsuit under federal law
based on this charge of discrimination in federal or state court.1
Pursuant to a work-sharing agreement, the EEOC provided the MCHR a
copy of the EEOC’s memorandum summarizing its investigation into Moore’s
charge of discrimination. With regard to Moore’s disability discrimination claim,
the EEOC’s investigator stated:
Based on the available evidence, it is unlikely that further investigation will show that [Employer] failed to provide an effective accommodation without posing an undue hardship. It appears that [Employer] provided [Moore] with an effective accommodation of being allowed to take medical leave when it could no longer accommodate his light duty restrictions due to being short-staffed, thus creating a possible undue hardship defense.
With regard to Moore’s retaliation claim, the investigator stated:
[I]t does not appear that the poor evaluation was used as a basis for another adverse employment action such as termination, so it may not meet the definition of a tangible employment action.
Further, in reviewing [Moore]’s 2019 evaluation, the decreased scores on some of [Moore]’s metrics appear to be based on legitimate, nondiscriminatory reasons: [Moore] not getting along with his supervisor, complaining about his work by writing these complaints in the work log book.
The EEOC’s investigator concluded:
I conducted a B/C counseling with [Moore] during his intake interview and asked that he provide me with supporting documents, which he did. Based on my review of those documents, other information, and the foregoing analysis, it is unlikely that further investigation will result in a finding of cause. Accordingly, I recommend that [Moore]’s charge be dismissed and a notice of right to sue be issued.
1 42 U.S.C. § 2000e-5(f)(1) requires the EEOC to notify complainants of their right to sue if the EEOC determines, after an investigation, that there is not reasonable cause and dismisses the complaint.
3 On April 6, 2020, the MCHR sent Moore a notice of termination of
proceedings. In the notice, the MCHR stated that it had “been informed that the
EEOC has completed its processing of your complaint. Based on a review of [the]
EEOC’s investigation summary, the MCHR has decided to adopt the EEOC’s
findings and terminate its proceedings in this case.” The MCHR did not issue a
right-to-sue letter.2 This extinguished Moore’s ability to pursue his disability
discrimination and retaliation claims under the Missouri Human Rights Act
(“MHRA”). State ex rel. Dalton v. Mo. Comm’n on Human Rights, 618 S.W.3d 640,
644 n.3 (Mo. App. 2020) (noting that “[a] right-to-sue letter is a condition
precedent to bringing a discrimination claim under the [MHRA]”).
On May 6, 2020, Moore filed a petition for writ of mandamus or, in the
alternative, other relief by judicial review of an administrative decision in the
circuit court. In his petition, he asserted that the MCHR did not conduct its own
investigation into his claims and there was no indication from the EEOC’s
investigation that probable cause was lacking; therefore, the MCHR’s termination
of its proceedings investigating his charge of discrimination was unlawful,
unreasonable, arbitrary, capricious, and involved an abuse of discretion. Moore
2 Unlike 42 U.S.C. § 2000e-5(f)(1), 8 CSR 60-2.025(7)(A) does not provide for the MCHR to issue a right-to-sue letter after the MCHR dismisses a complaint for lack of probable cause. Instead, 8 CSR 60-2.025(7)(B)(6) and Section 213.111.1, RSMo Cum. Supp. 2021, state that the MCHR can issue notice of the right to sue only if it has not completed its administrative processing within 180 days from the filing of the complaint and the complainant makes a written request for a right-to-sue letter. The 180-day period had not yet expired when the MCHR dismissed Moore’s claim. Section 213.111.1 further provides that the MCHR “may not at any other time or for any other reason issue” a right-to-sue letter.
4 requested that the court enter a preliminary order in mandamus and a permanent
writ of mandamus ordering the MCHR to reopen its investigation and issue him a
right-to-sue letter after the expiration of 180 days from the date he filed his charge
of discrimination.
The circuit court entered a preliminary order in mandamus directing the
MCHR to file a responsive pleading to Moore’s petition. After the MCHR filed its
answer, the MCHR and Moore filed motions for summary judgment. The circuit
court granted the MCHR’s motion after finding that the EEOC conducted an
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In the Missouri Court of Appeals Western District
STATE EX REL: ) CHRISTOPHER S. MOORE, ) Appellant, ) WD85120 v. ) ) MISSOURI COMMISSION ON HUMAN ) FILED: August 23, 2022 RIGHTS, et al., ) Respondents. )
APPEAL FROM THE CIRCUIT COURT OF COLE COUNTY THE HONORABLE DANIEL R. GREEN, JUDGE
BEFORE DIVISION THREE: CYNTHIA L. MARTIN, PRESIDING JUDGE, LISA WHITE HARDWICK, AND W. DOUGLAS THOMSON, JUDGES
After the Missouri Commission on Human Rights (“MCHR”) dismissed
Christopher Moore’s charge of discrimination against his employer, he sought a
writ of mandamus from the circuit court directing the MCHR and Alisa Warren, in
her official capacity as Executive Director of the MCHR (collectively, “the MCHR”)
to reopen the MCHR’s investigation into his claims and issue him a right-to-sue
letter. The circuit court entered summary judgment in favor of the MCHR on
Moore’s writ petition. On appeal, Moore contends the uncontroverted facts do not
support the MCHR’s decision to dismiss his charge of discrimination for lack of
probable cause. For reasons explained herein, we affirm. FACTUAL AND PROCEDURAL HISTORY
On February 11, 2020, Moore dually filed a charge of discrimination with the
MCHR and the Equal Employment Opportunity Commission (“EEOC”) asserting
claims of disability discrimination and retaliation against his employer, Kansas
City Life Insurance Company (“Employer”). Moore, who began working as an
operating engineer for Employer on February 5, 2017, alleged that on May 9, 2019,
he sustained an injury that resulted in work-related restrictions, but Employer
failed to provide him with an effective accommodation that would allow him to
return to work in a timely manner. Moore further alleged that eight months
before his injury, he received a favorable performance review, but seven months
after his injury, he received an unfavorable performance review, which he
believed Employer gave him in retaliation for his request for a reasonable
accommodation and/or a return to work with restrictions.
The EEOC investigated Moore’s claims. During the EEOC’s investigation,
Moore was provided an opportunity to submit any information relevant to his
claims. Following its investigation, the EEOC issued a dismissal and notice of
rights on March 2, 2020. The dismissal stated that the EEOC was closing its file on
Moore’s charge of discrimination for the following reason:
Based upon its investigation, the EEOC is unable to conclude that the information establishes violations of the statutes. This does not certify that [Employer] is in compliance with the statutes. No finding is made as to any other issues that might be construed as having been raised by this charge.
2 The notice of rights advised Moore that he could file a lawsuit under federal law
based on this charge of discrimination in federal or state court.1
Pursuant to a work-sharing agreement, the EEOC provided the MCHR a
copy of the EEOC’s memorandum summarizing its investigation into Moore’s
charge of discrimination. With regard to Moore’s disability discrimination claim,
the EEOC’s investigator stated:
Based on the available evidence, it is unlikely that further investigation will show that [Employer] failed to provide an effective accommodation without posing an undue hardship. It appears that [Employer] provided [Moore] with an effective accommodation of being allowed to take medical leave when it could no longer accommodate his light duty restrictions due to being short-staffed, thus creating a possible undue hardship defense.
With regard to Moore’s retaliation claim, the investigator stated:
[I]t does not appear that the poor evaluation was used as a basis for another adverse employment action such as termination, so it may not meet the definition of a tangible employment action.
Further, in reviewing [Moore]’s 2019 evaluation, the decreased scores on some of [Moore]’s metrics appear to be based on legitimate, nondiscriminatory reasons: [Moore] not getting along with his supervisor, complaining about his work by writing these complaints in the work log book.
The EEOC’s investigator concluded:
I conducted a B/C counseling with [Moore] during his intake interview and asked that he provide me with supporting documents, which he did. Based on my review of those documents, other information, and the foregoing analysis, it is unlikely that further investigation will result in a finding of cause. Accordingly, I recommend that [Moore]’s charge be dismissed and a notice of right to sue be issued.
1 42 U.S.C. § 2000e-5(f)(1) requires the EEOC to notify complainants of their right to sue if the EEOC determines, after an investigation, that there is not reasonable cause and dismisses the complaint.
3 On April 6, 2020, the MCHR sent Moore a notice of termination of
proceedings. In the notice, the MCHR stated that it had “been informed that the
EEOC has completed its processing of your complaint. Based on a review of [the]
EEOC’s investigation summary, the MCHR has decided to adopt the EEOC’s
findings and terminate its proceedings in this case.” The MCHR did not issue a
right-to-sue letter.2 This extinguished Moore’s ability to pursue his disability
discrimination and retaliation claims under the Missouri Human Rights Act
(“MHRA”). State ex rel. Dalton v. Mo. Comm’n on Human Rights, 618 S.W.3d 640,
644 n.3 (Mo. App. 2020) (noting that “[a] right-to-sue letter is a condition
precedent to bringing a discrimination claim under the [MHRA]”).
On May 6, 2020, Moore filed a petition for writ of mandamus or, in the
alternative, other relief by judicial review of an administrative decision in the
circuit court. In his petition, he asserted that the MCHR did not conduct its own
investigation into his claims and there was no indication from the EEOC’s
investigation that probable cause was lacking; therefore, the MCHR’s termination
of its proceedings investigating his charge of discrimination was unlawful,
unreasonable, arbitrary, capricious, and involved an abuse of discretion. Moore
2 Unlike 42 U.S.C. § 2000e-5(f)(1), 8 CSR 60-2.025(7)(A) does not provide for the MCHR to issue a right-to-sue letter after the MCHR dismisses a complaint for lack of probable cause. Instead, 8 CSR 60-2.025(7)(B)(6) and Section 213.111.1, RSMo Cum. Supp. 2021, state that the MCHR can issue notice of the right to sue only if it has not completed its administrative processing within 180 days from the filing of the complaint and the complainant makes a written request for a right-to-sue letter. The 180-day period had not yet expired when the MCHR dismissed Moore’s claim. Section 213.111.1 further provides that the MCHR “may not at any other time or for any other reason issue” a right-to-sue letter.
4 requested that the court enter a preliminary order in mandamus and a permanent
writ of mandamus ordering the MCHR to reopen its investigation and issue him a
right-to-sue letter after the expiration of 180 days from the date he filed his charge
of discrimination.
The circuit court entered a preliminary order in mandamus directing the
MCHR to file a responsive pleading to Moore’s petition. After the MCHR filed its
answer, the MCHR and Moore filed motions for summary judgment. The circuit
court granted the MCHR’s motion after finding that the EEOC conducted an
investigation and the MCHR was permitted by regulation to rely on the EEOC’s
investigation to fulfill its statutory duty to investigate Moore’s claims. Concerning
Moore’s disability discrimination claim, the court found that the EEOC had
determined that further investigation was unlikely to show that Moore’s employer
failed to provide an effective accommodation without posing an undue hardship.
As for Moore’s retaliation claim, the court found that the EEOC had determined it
was unlikely that further investigation would result in a finding of cause. The
court concluded that, if Moore could provide no evidence to support his claims, “it
is fair to say that he lacks probable cause,” which justified the MCHR’s decision to
terminate the proceedings. Therefore, the court found that the MCHR was entitled
to judgment as a matter of law on Moore’s petition for writ of mandamus. Moore
appeals.
STANDARD OF REVIEW
5 Appellate review of summary judgment is de novo. Green v. Fotoohighiam,
606 S.W.3d 113, 115 (Mo. banc 2020). Summary judgment is appropriate when
there are no genuine issues of material fact and the movant is entitled to
judgment as a matter of law. Rule 74.04(c)(6).
Where, as in this case, the MCHR’s decision is not subject to administrative
review, the decision may be reviewed by a suit for mandamus in the circuit court.
§ 536.150.1.3 We review the denial of a petition for writ of mandamus for an
abuse of discretion. State ex rel. Tivol Plaza, Inc. v. Mo. Comm'n on Human
Rights, 527 S.W.3d 837, 841 (Mo. banc 2017). The circuit court abuses its
discretion when it “misapplies the applicable statutes.” Id. (citation omitted).
To be entitled to a writ of mandamus, a party “must allege and prove that
he has a clear, unequivocal, specific right to a thing claimed.” Id. (internal
quotation marks and citations omitted). “The purpose of mandamus is to require
the performance of a duty already defined by the law.” Dalton, 618 S.W.3d at 645
(citation omitted).
ANALYSIS
In his two points on appeal, Moore contends the circuit court erred in
granting the MCHR’s summary judgment motion instead of his summary
judgment motion because the EEOC’s investigation findings, which the MCHR
3 All statutory references are to the Revised Statutes of Missouri 2016, as updated by the 2021 cumulative supplement.
6 adopted, do not support dismissing the claims in his charge of discrimination for
lack of probable cause.
The MCHR has a duty to “promptly investigate” complaints of
discrimination, and the investigation is to be conducted “according to such rules,
regulations and guidelines as the [MCHR] shall prescribe.” §§ 213.075.3;
213.030.1(7). The MCHR’s regulations provide that “[i]nvestigations shall be
accomplished by methods including, but not limited to, fact-finding conferences,
personal interviews, written interrogatories, tests, requests for production of
documents, books or papers, or other materials and reviews of investigations of
other civil rights agencies.” 8 CSR 60-2.025(9) (emphasis added). Pursuant to
Section 213.030.1(12), the MCHR has entered into a work-sharing agreement with
the EEOC; thus, the MCHR may fulfill its investigative duties by relying on the
EEOC’s investigation of a complaint. See Dalton, 618 S.W.3d at 647-48. “Neither
the [MHRA] nor its implementing regulations define the term ‘investigate’ or
‘investigation,’ and nothing in the [MHRA] or regulations mandates that a
particular investigative method by employed.” Id. at 647. “Instead, the decision
of how to investigate a complaint is left largely to the MCHR’s discretion.” Id. If
the MCHR determines, “either upon the face of the complaint or after
investigation, that the complaint shall be dismissed due to lack of probable cause
the same shall be dismissed.” 8 CSR 60-2.025(7)(A).
Moore does not dispute that the MCHR could fulfill its duty to investigate
his complaint by relying solely on the EEOC’s investigation. Rather, he asserts
7 that the EEOC’s investigation did not find a lack of probable cause and, therefore,
does not support the MCHR’s dismissal of his claims.
Moore notes that, in its dismissal notice, the EEOC stated, “No finding is
made as to any other issues that might be construed as having been raised by this
charge,” and in the memorandum summarizing its investigation, the EEOC stated
that it was “unlikely that further investigation [would] result in a finding of cause.”
Moore argues that these statements show that the EEOC made no finding as to
the existence of cause.
In the memorandum, the investigator discussed in detail why the evidence
he obtained during his investigation,4 including documents that Moore provided
to support his claim, indicated both a present lack of reasonable cause and that
further investigation was unlikely to result in a finding of cause on Moore’s
claims. Specifically, with regard to Moore’s disability discrimination claim, the
investigator stated that it appeared that Employer provided an effective
accommodation of allowing medical leave when it could no longer accommodate
Moore’s light duty restrictions due to being short-staffed, thus creating a possible
undue hardship defense for Employer. Concerning Moore’s retaliation claim, the
investigator stated that it appeared that Moore’s poor evaluation was not used as
4 The evidence cited by the investigator in his memorandum included Moore’s statements from his interview with the investigator, medical records containing Moore’s physical restrictions, emails exchanged between Moore and a human resources employee for Employer concerning Moore’s request for accommodations due to his injury, Moore’s EEOC inquiry form, and Moore’s performance evaluations.
8 a basis for another adverse employment action and that the decreased scores on
Moore’s performance evaluation were based on legitimate, nondiscriminatory
reasons. The MCHR could rely on these statements describing the evidence
obtained during the EEOC’s investigation to find that Moore’s claims lacked
probable cause. See Dalton, 618 S.W.3d at 647-48.
The MCHR fulfilled its duty to investigate Moore’s claims and acted within
its discretion in deciding that no investigation beyond that detailed in the EEOC’s
memorandum was necessary for it to determine that Moore’s charge should be
dismissed for lack of probable case. See id. Moore has failed to demonstrate that
he was entitled to have the MCHR reopen the investigation into his claims and
issue him a right-to-sue letter after the expiration of 180 days.5 Therefore, the
circuit court did not err in granting summary judgment in favor of the MCHR on
Moore’s petition for writ of mandamus. Points I and II are denied.
CONCLUSION
The judgment is affirmed.
____________________________________ LISA WHITE HARDWICK, JUDGE ALL CONCUR.
5 Moore asserts in Point II that the facts stated in his summary judgment motion are deemed admitted by the MCHR’s failure to respond to his motion and that those facts are sufficient to entitle him to summary judgment. We disagree. The majority of Moore’s additional facts are statements taken from the EEOC’s Strategic Enforcement Plan explaining its Priority Charge Handling Procedures. Even if the additional facts are deemed admitted, they are insufficient to entitle him to judgment as a matter of law. Furthermore, none of the additional facts controvert the EEOC’s investigator’s statements describing Moore’s evidence, which is what the MCHR relied upon to dismiss Moore’s claims for lack of probable cause.