Stanich v. Travelers Indemnity Co.
This text of 249 F.R.D. 506 (Stanich v. Travelers Indemnity Co.) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Opinion
KATHLEEN M. O’MALLEY, District Judge.
This matter arises on Plaintiffs’ Motion for Class Certification (Doc. 107), filed by named-Plaintiffs (and putative class members), Neil Stanich, Bobbie Jean Stanich and Dante Frezza.1 In sum, Plaintiffs seek certification of a class, divided into two subclasses. Defendants Travelers Indemnity Company (“Travelers Indemnity”) and The Standard Fire Insurance Company (“Standard Fire”) (collectively, “Travelers”) oppose Plaintiffs’ motion (Doc. 119).2 The Court conducted a two-day hearing on Plaintiffs’ motion,3 at which it received oral and documentary evidence.4 See Does. 124 and 125.5 Having carefully reviewed all of the parties’ written6 and oral submissions, the Court concludes that:
• Plaintiffs HAVE SATISFIED the predominance and superiority requirements of Federal Rule 28(b)(3);
• Plaintiffs HAVE SATISFIED the numerosity and commonality requirements of Rules 23(a)(1) and (a)(2);
[510]*510• As to named-Plaintiff Dante Frezza, Plaintiffs HAVE SATISFIED the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4); and
• As to named-Plaintiffs Neil and Bobbie Jean Stanich, Plaintiffs HAVE NOT SATISFIED the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4).
For the reasons outlined herein, however, the Court CONCLUDES that certification is appropriate as to the entire proposed class (and subclasses) subject to Plaintiffs’ timely identification of a new Agent SubClass representative.7 The Court DEFERS its final ruling on class certification, therefore, until after the completion of the procedures outlined in Section V.
I. BACKGROUND8
Plaintiffs allege that, in Ohio and other states, Travelers sells identical homeowners insurance policies at multiple prices. This case relates to Travelers’ activities in Ohio only. Through juridically linked entities, Plaintiffs claim that Travelers was engaged in an unlawful scheme from March 1998 to May 2003 by which it deceived members of the putative class into purchasing higher-priced policies by concealing the availability of lower-priced policies that offered identical coverage and service.9 In other words, Plaintiffs criticize the multi-priced structure because the differing prices (i.e., premiums) have nothing to do with underwriting factors (e.g., one consumer being a greater risk than another). Rather, multiple prices simply exist for the exact same product (i.e., coverage for the exact same risk).
Plaintiffs have asserted claims for fraud and unjust enrichment.10 In sum, they argue that Travelers had a duty to disclose the existence of its lower-price policies because Travelers should have known (or did know) that its marketing process and written materials might have misled Plaintiffs to believe that the higher-priced policies were all that were available. Plaintiffs allege that uniform reliance on Travelers’ concealment of the lower-priced policies can be inferred across the class because it is reasonable to conclude that nobody would pay a higher price for an identical policy available at a lower price. This is a hotly contested issue.
Travelers sells homeowners insurance through two distribution channels — the retail channel (i.e., via independent agents) and the group marketing channel (e.g., through employers, associations, credit card companies, etc.).11 In the retail channel, Plaintiffs claim that policies, are sold to consumers in the exact same risk class at different prices. [511]*511Plaintiffs allege that, because agents receive a higher commission for selling the higher-priced policies, Travelers has created a financial incentive for agents to conceal the availability of the lower-priced policies. Indeed, Plaintiffs allege that agents are trained not to disclose the existence of the lower-priced policies even if a consumer asks about a cheaper Travelers alternative. Plaintiffs claim, moreover, that Travelers exercises control over the sales process by providing agents with software that generates (and, therefore, enables agents to quote) multiple prices for identical policies based on the same underwriting criteria. According to Plaintiffs, Travelers accomplishes this multiprice “scheme” through a network of subsidiaries. They allege that Defendant Standard Fire is the Travelers subsidiary that sold Travelers’ higher-priced policies in Ohio during the relevant period (in both sales channels), and that non-party The Automobile Insurance Company of Hartford, Ct. is the Travelers subsidiary that sold the lower-priced policies.
Similarly, in the group marketing channel, Plaintiffs allege that Travelers policies were offered at a single group rate or price. Plaintiffs claim that class members who bought a higher-priced policy through a group marketing program were eligible to purchase an identical policy for a lower price through an independent agent; yet, as with the retail channel, they were not informed of this fact by Travelers.
Travelers admits that it sold identical policies at different prices. It argues, however, that the pricing model impacted only the commissions received by agents. As to Travelers itself, it claims the model was “revenue neutral.” In fact, Travelers claims that the multi-priced structure grew out of requests from agents for lower-priced alternatives whereby they could sacrifice some of their commissions to provide more competitive prices (while still offering a Travelers product) and close sales that might otherwise be lost. In other words, Travelers maintains that the “higher-priced” policies (Plaintiffs’ term) were the norm until Travelers added the “lower-priced” alternative sold via an independent underwriting subsidiary.
Travelers maintains that, despite the policies being substantively the same in both sales channels, the group marketing channel is distinct from the retail channel because of various conveniences provided in connection with the group programs. For example, often payments may be made via direct withdrawal from a paycheck or a bank account, a service which, in the retail channel, would likely cost a fee. Travelers also suggests that “costs” to implement and maintain group marketing programs may impact pricing — e.g., maintaining call centers. In other words, according to Travelers, the prices offered via the retail and group marketing channels do not share an “apples to apples” relationship. That notwithstanding, however, Travelers’ witnesses admitted that Travelers does not disclose to program sponsors (and certainly not to program participants) that cheaper identical policies are available through the retail channel. Tr. at 136-37. Further, they admitted that program participants go through a substantially similar application process (i.e., they provide the same information and review and complete the same forms) as individuals in the retail channel. Tr. at 138.
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KATHLEEN M. O’MALLEY, District Judge.
This matter arises on Plaintiffs’ Motion for Class Certification (Doc. 107), filed by named-Plaintiffs (and putative class members), Neil Stanich, Bobbie Jean Stanich and Dante Frezza.1 In sum, Plaintiffs seek certification of a class, divided into two subclasses. Defendants Travelers Indemnity Company (“Travelers Indemnity”) and The Standard Fire Insurance Company (“Standard Fire”) (collectively, “Travelers”) oppose Plaintiffs’ motion (Doc. 119).2 The Court conducted a two-day hearing on Plaintiffs’ motion,3 at which it received oral and documentary evidence.4 See Does. 124 and 125.5 Having carefully reviewed all of the parties’ written6 and oral submissions, the Court concludes that:
• Plaintiffs HAVE SATISFIED the predominance and superiority requirements of Federal Rule 28(b)(3);
• Plaintiffs HAVE SATISFIED the numerosity and commonality requirements of Rules 23(a)(1) and (a)(2);
[510]*510• As to named-Plaintiff Dante Frezza, Plaintiffs HAVE SATISFIED the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4); and
• As to named-Plaintiffs Neil and Bobbie Jean Stanich, Plaintiffs HAVE NOT SATISFIED the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4).
For the reasons outlined herein, however, the Court CONCLUDES that certification is appropriate as to the entire proposed class (and subclasses) subject to Plaintiffs’ timely identification of a new Agent SubClass representative.7 The Court DEFERS its final ruling on class certification, therefore, until after the completion of the procedures outlined in Section V.
I. BACKGROUND8
Plaintiffs allege that, in Ohio and other states, Travelers sells identical homeowners insurance policies at multiple prices. This case relates to Travelers’ activities in Ohio only. Through juridically linked entities, Plaintiffs claim that Travelers was engaged in an unlawful scheme from March 1998 to May 2003 by which it deceived members of the putative class into purchasing higher-priced policies by concealing the availability of lower-priced policies that offered identical coverage and service.9 In other words, Plaintiffs criticize the multi-priced structure because the differing prices (i.e., premiums) have nothing to do with underwriting factors (e.g., one consumer being a greater risk than another). Rather, multiple prices simply exist for the exact same product (i.e., coverage for the exact same risk).
Plaintiffs have asserted claims for fraud and unjust enrichment.10 In sum, they argue that Travelers had a duty to disclose the existence of its lower-price policies because Travelers should have known (or did know) that its marketing process and written materials might have misled Plaintiffs to believe that the higher-priced policies were all that were available. Plaintiffs allege that uniform reliance on Travelers’ concealment of the lower-priced policies can be inferred across the class because it is reasonable to conclude that nobody would pay a higher price for an identical policy available at a lower price. This is a hotly contested issue.
Travelers sells homeowners insurance through two distribution channels — the retail channel (i.e., via independent agents) and the group marketing channel (e.g., through employers, associations, credit card companies, etc.).11 In the retail channel, Plaintiffs claim that policies, are sold to consumers in the exact same risk class at different prices. [511]*511Plaintiffs allege that, because agents receive a higher commission for selling the higher-priced policies, Travelers has created a financial incentive for agents to conceal the availability of the lower-priced policies. Indeed, Plaintiffs allege that agents are trained not to disclose the existence of the lower-priced policies even if a consumer asks about a cheaper Travelers alternative. Plaintiffs claim, moreover, that Travelers exercises control over the sales process by providing agents with software that generates (and, therefore, enables agents to quote) multiple prices for identical policies based on the same underwriting criteria. According to Plaintiffs, Travelers accomplishes this multiprice “scheme” through a network of subsidiaries. They allege that Defendant Standard Fire is the Travelers subsidiary that sold Travelers’ higher-priced policies in Ohio during the relevant period (in both sales channels), and that non-party The Automobile Insurance Company of Hartford, Ct. is the Travelers subsidiary that sold the lower-priced policies.
Similarly, in the group marketing channel, Plaintiffs allege that Travelers policies were offered at a single group rate or price. Plaintiffs claim that class members who bought a higher-priced policy through a group marketing program were eligible to purchase an identical policy for a lower price through an independent agent; yet, as with the retail channel, they were not informed of this fact by Travelers.
Travelers admits that it sold identical policies at different prices. It argues, however, that the pricing model impacted only the commissions received by agents. As to Travelers itself, it claims the model was “revenue neutral.” In fact, Travelers claims that the multi-priced structure grew out of requests from agents for lower-priced alternatives whereby they could sacrifice some of their commissions to provide more competitive prices (while still offering a Travelers product) and close sales that might otherwise be lost. In other words, Travelers maintains that the “higher-priced” policies (Plaintiffs’ term) were the norm until Travelers added the “lower-priced” alternative sold via an independent underwriting subsidiary.
Travelers maintains that, despite the policies being substantively the same in both sales channels, the group marketing channel is distinct from the retail channel because of various conveniences provided in connection with the group programs. For example, often payments may be made via direct withdrawal from a paycheck or a bank account, a service which, in the retail channel, would likely cost a fee. Travelers also suggests that “costs” to implement and maintain group marketing programs may impact pricing — e.g., maintaining call centers. In other words, according to Travelers, the prices offered via the retail and group marketing channels do not share an “apples to apples” relationship. That notwithstanding, however, Travelers’ witnesses admitted that Travelers does not disclose to program sponsors (and certainly not to program participants) that cheaper identical policies are available through the retail channel. Tr. at 136-37. Further, they admitted that program participants go through a substantially similar application process (i.e., they provide the same information and review and complete the same forms) as individuals in the retail channel. Tr. at 138.
Ultimately, Travelers contends (and Plaintiffs essentially do not dispute) that the practice of offering multiple prices (for the same policy) through multiple underwriting subsidiaries is not per se unlawful.12 Plaintiffs simply challenge whether, under the circumstances alleged, Travelers was required to disclose to its customers that it was engaged in the practice.
II. FEDERAL RULE 23 — CLASS CERTIFICATION
Federal Rule of Civil Procedure 23 governs federal class certification proceedings. In sum, Plaintiffs have the burden of proving that all of the relevant requirements [512]*512of Rule 23 are satisfied. Amchem Prods. v. Windsor, 521 U.S. 591, 614, 117 S.Ct. 2231, 138 L.Ed.2d 689 (1997). While the Sixth Circuit reviews a district court’s decision on class certification only for an abuse of discretion, a district court is to conduct a “rigorous analysis” of the requirements of Rule 23. Sprague v. General Motors Corp., 133 F.3d 388, 397 (6th Cir.1998). When doing so, a court should accept the governing complaint’s allegations as true. Reeb v. Ohio Dept. Of Rehab. & Correction, 81 Fed.Appx. 550, 555 (6th Cir.2003). “Ordinarily, a district court must determine the permissibility of class certification based upon information other than that which is in the pleadings although it may do so based on the pleadings alone where they set forth sufficient facts.” Id. “In making such a determination, a district court may draw reasonable inferences from the facts before it.” Id. (citing Senter v. Gen. Motors Corp., 532 F.2d 511, 520 (6th Cir.1976)).
Generally speaking, a court does not have the authority to conduct a preliminary inquiry into the merits of a suit to determine whether it may be maintained as a class action. Eisen v. Carlisle & Jacquelin, 417 U.S. 156, 178, 94 S.Ct. 2140, 40 L.Ed.2d 732 (1974). The Supreme Court has recognized, however, that many issues that arise in a Rule 23 analysis may be intimately involved with the merits of some claims — the more complex the determinations, the more likely they are entangled with merits-based inquiries. Coopers & Lybrand v. Livesay, 437 U.S. 463, 469 n. 12, 98 S.Ct. 2454, 57 L.Ed.2d 351 (1978); see also In re Initial Public Offering Securities Litigation, 471 F.3d 24, 34-35 (2d Cir.2006) (explaining that Eisen’s directive that courts not consider the merits has sometimes been taken out of context); but see Reeb, 81 Fed.Appx. at 555 (Sixth Circuit in 2003 citing only to Eisen, supra, for the proposition that a district court may not inquire into the merits). Under such circumstances, therefore, district courts may be compelled to address certain merits-based issues, but only for the limited purpose of determining whether certification is appropriate under Rule 23.
A. Rule 23(a).
Plaintiffs must show that they (and, as to certain requirements, the putative class) satisfy the four prerequisites for certification outlined in Rule 23(a). The rule provides:
(a) Prerequisites. One or more members of a class may sue or be sued as representative parties on behalf of all members only if:
(1) the class is so numerous that joinder of all members is impracticable;
(2) there are questions of law or fact common to the class;
(3) the claims or defenses of the repre: sentative parties are typical of the claims or defenses of the class; and
(4) the representative parties will fairly and adequately protect the interests of the class.
Fed.R.Civ.P. 23(a) (emphasis added). These prerequisites generally are referenced as the numerosity, commonality, typicality and adequacy of representation requirements.
B. Rule 23(b).
Plaintiffs also must satisfy at least one of Rule 23(b)’s provisions. In re American Medical Sys., 75 F.3d 1069, 1079 (6th Cir.1996). Here, Plaintiffs argue that certification is appropriate under 23(b)(3).13 In relevant part, Rule 23(b) provides:
(b) Types of Class Actions. A class action may be maintained if Rule 23(a) is satisfied and if:
(3) the court finds that the questions of law or fact common to the class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy. The matters pertinent to these findings include:
(A) the class members’ interests in individually controlling the prose-[513]*513ration or defense of separate actions;
(B) the extent and nature of any litigation concerning the controversy already begun by or against class members;
(C) the desirability or undesirability of concentrating the litigation of the claim in the particular forum; and
(D) the likely difficulties in managing a class action.
Fed.R.Civ.P. 23(b) (emphasis added). Accordingly, Plaintiffs must demonstrate two things to satisfy Rule 23(b)(3). First, they must demonstrate that common questions of law or fact predominate over individual questions. Second, they must demonstrate that a class action is a superior method of addressing the claims at issue.
III. DISCUSSION
According to Plaintiffs, “what we’ve got here is a failure to communicate.” Cool Hand Luke (Warner Brothers Pictures 1967). Plaintiffs claim that Travelers has defrauded the class not simply because it offers identical policies at different prices, but because it: (1) intentionally created the possible (and likely) misimpression by the class that lower-priced policies do not exist; (2) then failed to inform the class that such policies actually do exist (allegedly having a duty to do so at that point); and (3) then sold higher-priced (but otherwise identical) policies to the class. In other words, Plaintiffs claim that misleading omissions imposed upon Travelers it a duty of full disclosure, which it failed to honor.
Given the two channels by which Travelers’ policies were sold, Plaintiffs propose one class of persons in Ohio who purchased homeowners insurance from Defendants from March 7, 1998 to the present, and who were eligible for identical coverage at a lower price. Further, Plaintiffs propose two subclasses. First, they propose an “Agent Subclass” (ie., retail channel) represented by named-Plaintiffs Neil Stanich and Bobbie Jean Stanich. Second, they propose a “Group Marketing Subclass” (ie., group marketing channel) represented by Plaintiff Dante Frezza. Plaintiffs define the proposed class and subclasses as follows:
Class
All persons in Ohio who purchased a homeowners insurance policy from Travelers Indemnity Company, The Standard Fire Insurance Company, or any of their subsidiaries, affiliates or authorized agents, who were eligible to purchase Travelers homeowners insurance offering identical coverage and service, at a lower price, from March 7, 1998 to the present (the “Class Period”).14
Agent SubClass
All persons, not otherwise included in the Group Marketing SubClass, in the State of Ohio, who purchased homeowners insurance, between March 7, 1998 and May 18, 2003, from Travelers through an independent agent who were eligible to purchase identical insurance coverage from Travelers at a lower price.
Group Marketing SubClass
All persons in the State of Ohio who purchased homeowners insurance, between March 7, 1998 and May 18, 2003, from Travelers through a group marketing program who were eligible to purchase an identical Travelers policy at a lower price.
As outlined above, Plaintiffs bear the burden of satisfying Rule 23(a) and, in this case, Rule 23(b)(3). Because they essentially agree that Rule 23(a)’s commonality requirement is satisfied (discussed further below), the parties focus on Rule 23(b)(3)’s predominance requirement first, and Rule 23(a)’s remaining requirements second. Given the Court’s ultimate conclusions, addressing these subsections in reverse order has a logical appeal. Like the parties, therefore, the Court begins its analysis with Rule 23(b)(3).
For the reasons that follow, the Court finds that Plaintiffs have satisfied the predo[514]*514minance and superiority requirements of Rule 23(b)(3). Likewise, the Court finds that Plaintiffs have satisfied the numerosity and commonality requirements of Rules 23(a)(1) and (a)(2). As to Plaintiff Dante Frezza, moreover, the Court finds that Plaintiffs have satisfied the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4). As to Plaintiffs Neil and Bobbie Jean Stanich, however, the Court finds that Plaintiffs have not satisfied the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4).15
A. The Basis for Plaintiffs’ Fraud Allegations and Travelers’ Alleged Duty to Disclose the Existence of Lower-Priced Policies.
As footnoted above, this case was filed in response to the Court’s dismissal of Zangara. Of relevance to the class certification analysis, Plaintiffs here offer a new theory as to why Travelers had a duty to disclose the existence of lower-priced policies. Whereas the fraud claim in Zangara was premised upon a purported duty arising from an alleged fiduciary relationship between agents and consumers, Plaintiffs here instead premise the same “duty to disclose” on Travelers’ alleged partial disclosures (i.e., omissions in standardized documents) and superior knowledge that created, or might have created, a misleading impression by consumers regarding how Travelers’ policies were priced.
Specifically, Plaintiffs argue that three uniformly used Travelers documents contain partial disclosures that “might” have created a misleading impression about pricing. They are:
• Insurance Application — Travelers’ application requests over 100 pieces of information from consumers. Plaintiffs argue that the application creates the misimpression that:
(1) these are the only factors that go into determining a policy’s price; and
(2) the agent plays no role in determining a policy’s price. Further, Plaintiffs argue that every consumer is told by the agent that the information requested is for the purpose of establishing a price (i.e., a reinforcement of the alleged implication flowing from the documents themselves).
• Insurance Policy — Plaintiffs allege that the policy is given to consumers prior to their first payment. Each policy states that Travelers computes the price in accordance with applicable “rates and regulations,” which Plaintiffs allege creates [515]*515the misimpression that the agent plays no role in computing the price, and, likewise, cannot alter or negotiate it. Similarly, Plaintiffs allege that this suggests that only a single price is available.
• Homeowner's Brochure — The brochure contains the statements that Travelers provides “maximum affordability,” and that “the agent is working for you.” Plaintiffs contend these are misleading given that neither Travelers, nor its agents, inform consumers of identical lower-priced policies.18
In addition to these standard documents, Plaintiffs argue that considerations unique to each subclass further support the creation of the alleged duty of full and fair disclosure. As to the Agent Subclass, for example, Plaintiffs argue that its members are further mislead because independent agents are not authorized to negotiate prices. If asked about the availability of a lower Travelers price, Plaintiffs allege that agents are trained not to disclose its existence. As to the Group Marketing Subclass, Plaintiffs argue that its members are more likely to believe that they are receiving the lowest possible price simply because of their association (or membership) with the program through which their policy was provided — i.e., limited access equates to preferred treatment.19
Plaintiffs further argue that Ohio and federal law permit an inference of uniform “reliance” (as opposed to requiring individualized proof) by all class members on Travelers’ alleged concealment of the existence of lower-priced policies because, under the circumstances alleged, it is reasonable to conclude that everyone would opt for a less expensive version of an otherwise identical policy. This view gives rise to the principle debate at issue in these proceedings.
B. Federal Rule 23(b)(3).
Though Travelers does not concede the superiority requirement, it principally contests the predominance requirement. For the following reasons, the Court finds that Plaintiffs have satisfied Rule 23(b)(3)’s predominance and superiority requirements.
1. predominance.
As noted, the parties focus only on Plaintiffs’ fraudulent concealment claim. To sustain that claim under Ohio law,20 Plaintiffs must establish that:
(1) a representation or, where there is a duty to disclose, concealment of a fact;
(2) which is material to the transaction at hand;
(3) made falsely, with knowledge of its falsity, or with such utter disregard and recklessness as to whether it is true or false that knowledge may be inferred;
(4) with the intent of misleading another into relying upon it;
(5) justifiable reliance upon the representation or concealment; and
(6) a resulting injury proximately caused by the reliance.
Cohen v. Lamko, 10 Ohio St.3d 167, 462 N.E.2d 407 (1984) (emphasis added). The parties agree that only the first and fifth elements are at issue here — ie., whether a [516]*516duty to disclose arose uniformly across the class, and whether reliance can be uniformly established. The extent to which (if at all) these elements present common questions of law or fact dramatically impact whether common questions predominate, as required by Rule 23(b)(3).
a. Element No. 1 — Duty to Disclose.
Plaintiffs’ fraud claim alleges that Travelers concealed21 pricing information that it had a duty to disclose under the circumstances of this case. In the fraud context, Plaintiffs argue that Ohio law imposes a duty of full disclosure when such disclosure is necessary to cure misleading impressions that are, or might have been, created by a partial revelation of facts. Among other cases, Plaintiffs cite Bays v. Hunter Sav. Ass’n, which states:
Ohio law imposes a duty to make full disclosure in circumstances where full disclosure is necessary to dispel misleading impressions that are, or might have been> created by partial revelation of the facts.
539 F.Supp. 1020, 1025 (S.D.Ohio 1982) (citing Connelly v. Balkwill, 174 F.Supp. 49 (N.D.Ohio 1959), aff'd 279 F.2d 685 (6th Cir.1960)) (emphasis added). See also Equal Justice Foundation v. Deutsche Bank Trust Co. Americas, 2006 WL 2795211 (S.D.Ohio 2006); Blon v. Bank One, 35 Ohio St.3d 98, 101, 519 N.E.2d 363 (1988); Munnings v. Alligood, 1991 WL 161328 (Ohio Ct.App. 1991); Walter v. Marion Production Credit Association, 42 Ohio App.3d 215, 537 N.E.2d 676 (1987).
Plaintiffs posit the application, the policy and the brochure as the “partial facts” regarding price that Travelers uniformly disclosed in connection with the alleged scheme. They allege that Travelers’ duty arose class-wide (i.e., irrespective of individual plaintiffs’ actual impressions) because Travelers should have known that its disclosures “might” mislead consumers to believe that the policies in question were available at only one price— the higher price. In other words, Plaintiffs focus on Travelers’ state of mind vis-a-vis the partial disclosures.22 Plaintiffs cite Section 529 of the Restatement (Second) of Torts, which provides in relevant part:
A representation stating the truth so far as it goes but which the maker knows or believes to be materially misleading because of his failure to state additional or qualifying matter is a fraudulent misrepresentation.
Comment:
b. Whether or not a partial disclosure of the facts is a fraudulent misrepresentation depends upon whether the person making the statement knows or believes that the undisclosed facts might affect the recipient’s conduct in the transaction in hand.
Rest.2d Torts § 529 (emphasis added).23 Accordingly, Plaintiffs argue that common questions predominate the “duty” inquiry.
Travelers, on the other hand, argues that the duty Plaintiffs allege can only be proved via individualized facts because applicable law24 provides that only an actual misimpression can give rise to a duty of full disclosure. In other words, Travelers focuses exclusively on the recipient’s actual state of mind vis-a-vis the partially-disclosed facts. Travelers cites no authority, however, in support of this much narrower view of Ohio law. It simply argues that Plaintiffs have “taken [517]*517out of context” some language in some “Ohio state court opinions.”
Interestingly, the Sixth Circuit case Travelers cites as “applicable authority” includes a revealing parenthetical description of Ohio law’s view on this very issue. Citing Blon v. Bank One, Akron, 35 Ohio St.3d 98, 519 N.E.2d 363 (1988), one of the cases Plaintiffs purportedly have taken “out of context,” the Sixth Circuit summarized Ohio law as follows:
(A party to a business transaction may have a duty of full disclosure “where such disclosure is necessary to dispel misleading impressions that” a “partial revelation of the facts” created or might have created.)
Andersons, Inc. v. Consol, Inc., 348 F.3d 496, 507 (6th Cir.2003) (emphasis added). What is interesting about this description is that it places the phrase “or might have created” at the end, leaving little doubt that partial disclosures that created actual or potential misimpressions equally may give rise to a duty to disclose. At the hearing, Travelers also argued:
You got to have a misimpression. That’s not optional. The “might” [referenced in the cases cited by Plaintiffs] is with respect to whether or not it was the partial revelation of facts that was the creator or the cause of that misimpression.
Tr. at 339. Travelers’ strained grammatical argument, however, conflicts with even the Sixth Circuit’s summary of Ohio law, as provided in a case cited by Travelers. Travelers’ reference to Andersons for the broad proposition that “the Sixth Circuit has explicitly recognized that the misimpression theory being relied upon by Plaintiffs requires individualized proof’ is misplaced, in any event, because the case Travelers’ quotes relates to the “reliance” element of fraud, which presents an separate inquiry. See Doc. 119 at p. 22.
Travelers’ argument that Plaintiffs absolutely cannot establish that Travelers had a duty to disclose the existence of its pricing information without alleging (and proving) actual misimpressions by all Plaintiffs, therefore, is unconvincing given the argument and authorities presented. Subject only to a more comprehensive merits-based analysis that may arise in future proceedings, the Court concludes that Plaintiffs sufficiently have demonstrated that the alleged duty can be established by resolution of common, and predominant, questions of law and fact.
b. Element No. 5 — Reliance.
The primary25 predominance issue in this case is whether proving “reliance” presents the sort of individualized inquiries that precludes certification, or whether reliance may be presumed or inferred on a class-wide basis. Plaintiffs argue that, depending on the fraud alleged (i.e., in this case, fraudulent concealment in violation of a duty to disclose arising from partial disclosures via standardized documents), federal law and Ohio law alike sometimes permit class treatment. Of course, Plaintiffs believe that the claims presented here qualify for class treatment. Conversely, Travelers takes the position that, particularly in the insurance context anyway, class treatment is improper whenever reliance is an issue. Tr. at 333-34.26
Albeit only briefly, the 1996 Advisory Committee Notes to Rule 23(b)(3) address this distinction. In relevant part, they state:
... a fraud perpetrated on numerous persons by the use of similar misrepresentations may be an appealing situation for a class action ... On the other hand, although having some common core, a fraud case may be unsuited for treatment as a class action if there was material variation in the representations made or in the [518]*518kinds or degrees of reliance by the persons to whom they were addressed, (emphasis added).
There is no question, however, that there was little or no “material variation” in the alleged written partial disclosures (i.e., concealment or misrepresentation by omission) in this case because they were based on standardized form documents.27 The insurance application was an ACORD standard industry insurance application; the policy terms alleged to constitute “partial disclosures” were the same in all putative class members’ policies; and the homeowners brochure distributed to the applicants was the same.28 The relevant portions of all of these documents (summarized supra) were substantially identical throughout the class period (though other portions may have changed).
Plaintiffs allege that all class members filled out an insurance application. Randall Pillen, a Regional Agency Manager at Travelers, further testified that agents, “at the very least,” informed customers that one purpose of the application was to determine price. Plaintiffs also allege, and Travelers does not dispute, that all class members received their policy prior to making their first payment.29 The homeowners brochure presents a weaker example of a uniform partial disclosure because it was distributed “at the discretion of the agent,” and both deposition and hearing testimony confirms that not all class members received the brochure. Clearly, the application constitutes the best alleged example of a uniform misrepresentation (by omission) that all class members allegedly reviewed and completed prior to purchasing (or deciding to purchase) a Travelers policy.
Where there are uniform presentations of allegedly misleading information, or common omissions throughout the entire class, especially through form documents, courts have found that the element of reliance may be presumed class-wide, thereby obviating the need for an individualized inquiry of each class member’s reliance. In support of this proposition, Plaintiffs primarily cite three cases in which the Supreme Court of Ohio reversed the denial of class certification in consumer fraud cases. Baughman v. State Farm Mut. Auto. Ins. Co., 88 Ohio St.3d 480, 727 N.E.2d 1265 (2000); Cope v. Metro. Life Ins. Co., 82 Ohio St.3d 426, 696 N.E.2d 1001 (1998); and Hamilton v. Ohio Savings Bank, 82 Ohio St.3d 67, 694 N.E.2d 442 (1998). In these cases, the Supreme Court of Ohio held that rebanee was not an obstacle to class certification because reliance could be presumed or inferred where form documents, or standardized practices, formed the basis of the alleged fraud. Two of those cases cite a footnote from a Sixth Circuit case in which the Court stated, in the fraudulent concealment context, “it must be inferred” that a bank’s disclosure of a certain rate influenced the plaintiffs’ decision to borrow money from the bank. Michaels Bldg. Co. v. Ameritrust Co., N.A., 848 F.2d 674, 679 n. 8 (6th Cir.1988).
Travelers argues that cases from the Supreme Court of Ohio addressing Ohio Rule 23 are not controlling here because the Court must apply federal law when performing a federal Rule 23 analysis.30 Erie R.R. v. Tompkins, 304 U.S. 64, 58 S.Ct. 817, 82 [519]*519L.Ed. 1188 (1938) (in diversity cases, state law governs substantive inquiries and federal law governs procedural inquiries). Because federal law likewise supports the Supreme Court of Ohio’s reasoning in Baughman, Cope and Hamilton (outlined further below), refusing to apply Ohio law here is of little consequence.31 Believing the contrary, Travelers cites several federal cases for the proposition that, in the context of a fraud or estoppel case, “reliance” always presents an individualized inquiry and always prevents class certification. See Sprague v. General Motors Corp., 133 F.3d 388 (6th Cir.1998); Stout v. J.D. Byrider, 228 F.3d 709 (6th Cir.2000).
The concept that “reliance” in a fraud-based class action can be established by presumption or inference is not unique to Ohio law. In circumstances like those presented here (as opposed to the circumstances in the cases Travelers cites), federal courts understandably have endorsed the concept. For example, in Klay v. Humana, Inc., 382 F.3d 1241, 1259 (11th Cir.2004), the Eleventh Circuit, in a massive class action of “almost all doctors versus almost all major health maintenance organizations (HMOs),” affirmed the certification of a class of physicians asserting fraud-based RICO claims against HMOs, finding that the plaintiffs could prove reliance on a class-wide basis using common evidence.32 The alleged misrepresentations were that the HMOs would reimburse doctors for all medically necessary services. Id. The Elay court held that circumstantial evidence leading to legitimate inferences “could lead a reasonable factfinder to conclude beyond a preponderance of the evidence that each individual plaintiff relied on the defendants’ representations.” Id. The court explained that, “[i]t does not strain credulity to conclude that each plaintiff, in entering into contracts with the defendants, relied upon defendants’ representations and assumed they would be paid the amounts they were due. A jury could quite reasonably infer that guarantees concerning physician pay— the very consideration upon which those agreements are based — go to the heart of these agreements, and that doctors based their assent on them.” Id33
[520]*520The cases Travelers cites for the broad proposition that fraud “reliance” always presents individualized inquiries fatal to class certification are factually distinguishable. Indeed, Plaintiffs do not contend that rebanee may always be inferred across a class (clearly that is not the case); they simply contend that it can be done here due to the nature of their allegations. In Sprague v. General Motors Corp., 133 F.3d 388 (6th Cir.1998), the Court held that estoppel claims were not susceptible to class treatment in an ERISA action where plaintiffs alleged that their employer made oral and written representations to them about their benefits upon taking early retirement. In that case, the Court expressly held that “GM’s statements to the early retirees were not uniform” because they varied based on the person making the representation, the particular retirement program, the facility where the employee worked, and the period during which the representations were made. Id. at 398 (emphasis added). Sprague, therefore, did not involve the same type of uniform alleged misrepresentations (by omission or otherwise) at issue here.
Similarly, in Stout v. J.D. Byrider, 228 F.3d 709 (6th Cir.2000), the Sixth Circuit held that it was not an abuse of discretion for the district court to deny class certification for a putative class alleging, among other things, fraud against a used car dealership for misrepresentations relating to purchase and finance contracts. In so holding, the Court explained that the fraud (and other) claims required “an individual assessment of what documents the customer reviewed and in what manner, what representations Defendants made to each customer, and whether the customer selected the extended service agreement.” Id. at 718. First, the procedural posture and the deferential standard of review alone distinguishes Stout. Second, the factual considerations identified by the Court in that case are simply not present here, especially if the Court considers only the insurance application, which every class member undisputedly reviewed and completed.
Likewise, Travelers cites two district court cases in which there was no evidence of a uniform presentation, standardized sales pitch, or form documents containing a misrepresentation or omission (i.e., alleged partial disclosure). See Keyes v. Guardian Life Ins. Co. of America, 194 F.R.D. 253, 256-57 (S.D.Miss.2000) (finding that defendant did not employ a “sales force,” did not train the agents, did not provide them a script, and did not provide them a standardized sales pitch); In re Hartford Sales Practices Litigation, 192 F.R.D. 592, 606 (D.Minn.1999) (“The oral representations of each individual agent — as well as each Plaintiffs reliance thereon — will necessarily vary from Plaintiff to Plaintiff, from sales agent to sales agent, and from incident to incident”).
On its face, another case Travelers cites appears to support its argument. In Sikes v. Teleline, Inc., USA, 281 F.3d 1350, 1361-62 (11th Cir.2002), the Eleventh Circuit rejected an argument that reliance could be presumed in determining whether certification of a class alleging fraud-based RICO claims was appropriate. In that case, putative class plaintiffs alleged that an automated 900-number “Let’s Make A Deal” game constituted illegal gambling perpetrated through wire and mail fraud in the advertisement and solicitation of calls. Id. at 1356. The Court, relying on prior Eleventh Circuit precedent, held that reliance could not be presumed and must be shown on an individual basis. Id. at 1361. The Court reasoned that presumptions generally benefit the party who does not have control of the evidence, and, in the case of a fraud class, the plaintiffs are the only ones who have evidence of reliance. Id. at 1362.34
[521]*521While Sikes no doubt supports Travelers’ view, it has been limited by Klay, supra. In Klay, decided two years after Sikes, the Eleventh Circuit specifically stated that, “[u]nder well-established Eleventh Circuit precedent, the simple fact that reliance is an element in a cause of action is not an absolute bar to class certification.” Klay, 382 F.3d at 1258. It went on to distinguish the “presumed” reliance rejected by Sikes from the ability of a class to prove reliance based on common evidence, such as circumstantial evidence that creates legitimate inferences based on the nature of the alleged misrepresentations. Id. at 1259. It appears, therefore, that the holding in Sikes is not nearly as broad as it appears on its face (and certainly not as broad as Travelers advocates). It does not persuade this Court, in any event, that federal law absolutely prohibits presumed reliance vis-a-vis fraud class actions, as Travelers suggests. The cases (federal or otherwise) upon which Travelers relies are distinguishable.
Because Plaintiffs allege a duty to disclose arising from omissions in standardized, form documents, especially the insurance application, they allege a set of uniform disclosures that are not materially varied. As permitted under state (Ohio) and federal law, a fact-finder could reasonably infer that the class members’ purchase of the insurance after completing the insurance application constitutes proof of reliance (on the disclosures in the application) that is common to all class members. Common questions, therefore, predominate with regard to Plaintiffs’ fraud claim, and the proposed class is not barred by the requirements imposed by Rule 23(b)(3).
2. Superiority.
In finding that a class action is a superior method of adjudicating a controversy, the Court must balance the fairness and efficiency of the class action against, among other things, alternative forms such as individual lawsuits, consolidation or proceedings before a governing administrative body. Rule 23(b)(3) identifies a variety of factors the Court should consider:
(1) class members’ interests in individually controlling the prosecution or defense of separate actions;
(2) extent and nature of any litigation concerning the controversy already begun by or against class members;
(3) desirability or undesirability of concentrating the litigation of claims in a particular forum; and
(4) likely difficulties in managing a class action.
Fed.R.Civ.P. 23(b)(3).35 Given that individual damages, if established, probably amount to relatively small sums (i.e., tens or hundreds of dollars), the individual class members in this litigation likely have little interest in pursuing claims individually. The Court is unaware of any other actions commenced by, or against, members of the class, so there does not appear to be a legitimate risk of duplicative (and, therefore, possibly inconsistent) litigation. The Court does not anticipate any unusual difficulties managing this class action. These factors weigh heavily in favor of a class action being a superior method of adjudicating Plaintiffs’ claims.
Travelers presents only a brief argument challenging superiority. It argues that the existence of a regulatory body or agency that provides oversight of the subjects in issue — in this case, the Department of Insurance (“DOI”) — favors a finding that this Court is not the superior forum within which these claims should proceed. Travélers cites two cases in support of its view. Kamm v. California City Dev. Co., 509 F.2d 205 (9th Cir.1975) and Chin v. Chrysler Corp., 182 F.R.D. 448 (D.N.J.1998). Plaintiffs argue that Kamm and Chin are distinguishable.36 [522]*522More to the point, though, they argue that pursuit of an administrative remedy here would be inefficient and a waste of resources because either party could go through the entire process, only to then have to resort to the court system if (1) an appeal is pursued, or (2) if Plaintiffs succeed and Travelers were to violate an administrative order. Further, Plaintiffs argue that it is not clear that the DOI would apply Ohio’s common law regarding fraud — as would this Court — in reviewing Plaintiffs’ claim, or what recoveries would result from a successful administrative resolution.
The Court certainly considers the availability of an administrative forum when making its superiority determination. The issues here, however, relate to whether the alleged scheme is fraudulent, which is not within the exclusive expertise of the DOI. The complexity of the issues presented in the present motion alone demonstrates that a court likely is better suited to determine the manner by which the alleged claims will be resolved. This ease does not relate to whether the prices at issue were reasonable, or even whether Travelers’ practice of offering multiple prices (disclosure issues, which are based on common law principles, aside) is lawful. This is a fraud case for damages, addressing the manner in which Travelers implemented its sales, which this Court is best suited to hear.
Also, as the Court noted at the hearing, the claims at issue also do not relate to ongoing conduct; they relate only to past conduct by Travelers. Travelers concedes that this makes the case less amenable to the DOI’s administrative process, but observes that other companies may presently be engaged in conduct similar to that at issue here. Such conduct by other companies is not at issue in this case, however. For these reasons, the Court concludes that the judicial system is the superior forum within which Plaintiffs should pursue their claims.
C. Federal Rule 23(a).
Plaintiffs must also satisfy the prerequisites outlined in Rule 23(a). The Court only briefly addresses the numerosity and commonality requirements because the parties have made clear that those requirements essentially are not in dispute. The heart of the parties’ disagreement relates to the typicality and adequacy requirements — as they relate to the named Plaintiffs only. For the following reasons, the Court finds that Plaintiffs have satisfied Rule 23(a)(1) and (2)’s numerosity and commonality requirements.
With regard to the typicality and adequacy of the Staniches, the Court finds that defenses unique to them sufficiently call into question their ability to serve as proper class representatives. Because these concerns derive from the existence of defenses likely applicable only to the Staniches (as opposed to symptomatic issues across the class), however, the Court concludes that the interests of the putative class are best served if new representatives proceed on behalf of the class (see Section IV infra), which the Court otherwise finds suitable for certification. With regard to the typicality and adequacy of Dante Frezza, the Court finds that Plaintiffs have satisfied Rule 23(a)(3) and (4).
1. Numerosity and Commonality— Rules 23(a)(1) and (a)(2).
During a discovery dispute conference with the Court, the parties stipulated that the numerosity requirement is satisfied because it is clear that the proposed class likely includes hundreds, if not thousands, of individuals. See Doc. 36. The Court’s rigorous analysis, therefore, need not include this requirement. Accordingly, the Court summarily finds that Plaintiffs have satisfied Rule 23(a)(1).
While not through a formal stipulation, the parties essentially agreed in their oral and written submissions that Rule 23(a)(2)’s commonality requirement also sufficiently is satisfied. The Court specifically clarified at the hearing that Travelers is not “heavily disputing” the question of commonality; rather, that Travelers only question is whether the obviously common issues predominate. See Tr. at 332. Clearly, common issues of law and fact are presented. As outlined above, the parties’ primary disagreement relates to whether those common questions “predominate” over individualized questions. Accordingly, the Court need only briefly addresses this requirement.
[523]*523The commonality requirement demands that there be “questions of law or fact common to the class.” Fed.R.Civ.P. 23(a)(2). The commonality test “is qualitative rather than quantitative^] that is, there need be only a single issue common to all members of the class.” American Medical Sys., 75 F.3d at 1080, quoting 1 Herbert B. Newberg & Alba Conte, Newberg on Class Actions, § 3.10, at 3-47 (3d ed.1992). See also Sprague v. GMC, 133 F.3d 388, 397 (6th Cir.1998), cert. denied, 524 U.S. 923, 118 S.Ct. 2312, 141 L.Ed.2d 170 (1998). Thus, although individual differences in issues among putative class members are relevant to the commonality inquiry, such differences do not necessarily defeat commonality. See Sterling v. Velsicol Chem. Corp., 855 F.2d 1188, 1196-97 (6th Cir.1988); Senter v. General Motors Corp., 532 F.2d 511, 523-24 (6th Cir.1976), cert. denied, 429 U.S. 870, 97 S.Ct. 182, 50 L.Ed.2d 150 (1976). The Court must be mindful, however, of the purpose underlying the commonality requirement — that “the class-action device save[] the resources of both the courts and the parties by permitting an issue potentially affecting every [class member] to be litigated in an economical fashion under Rule 23.” Califano v. Yamasaki 442 U.S. 682, 701, 99 S.Ct. 2545, 61 L.Ed.2d 176 (1979). Thus, if questions of law or fact common to all of the class members are far outweighed by differences, then class certification should be denied.
Plaintiffs argue that there is commonality as to both legal and factual questions in this case. For example, they argue that the following common questions (of law and fact) exist in this case:
• Whether the Defendants implemented a scheme designed to conceal the availability of lower-priced Travelers homeowners insurance policies;
• Whether, from the Defendants’ perspective, the Defendants’ conduct “might have led to a misleading impression” regarding the Defendants’ pricing, such that the Defendants had a duty to disclose to consumers the existence of lower-priced policies;
• Whether the Defendants induced their authorized agents to conceal from consumers the lowest available price for the Defendants’ homeowners insurance;
• Whether the Defendants failed and refused to train, supervise, monitor and discipline their authorized agents who concealed from consumers the lowest available price for the Defendants’ homeowners insurance;
• Whether the conduct of the Defendants, as described in the Plaintiffs First Amended Class Action Complaint, supports Plaintiffs claims for fraud and unjust enrichment; and
• Whether the Class is entitled to compensatory and punitive damages, injunctive relief, or other equitable relief against Defendants.
Travelers does not argue that commonality is lacking; it simply argues that the most important questions must be resolved on an individual basis — i.e., whether a duty to disclose the lower price arose as a result of actual misimpressions by each class member, and whether each class member relied on statements or omissions made by Travelers. Obviously, these issues are resolved in the Court’s Rule 23(b)(3) analysis above. Travelers does not attack directly any of Plaintiffs’ arguments that sufficient common issues of law and/or fact exist among the putative class members. The Court finds, therefore, that sufficient common questions of law or fact exist to satisfy Rule 23(a)(2).
2. Typicality And Adequacy — Rules 23(A)(3) and (A)(4).37
A claim is typical if “it arises from the same event or practice, or course of conduct, that gives rise to the claims of other class members, and if his or her claims are based on the same legal theory.” In re Am. Med. Sys., Inc., 75 F.3d 1069, 1082 (6th [524]*524Cir.1996). “Typicality determines whether a sufficient relationship exists between the injury to the named plaintiff and the conduct affecting the class, so that the court may properly attribute a collective nature to the challenged conduct.” Sprague v. General Motors Corp., 133 F.3d 388, 399 (6th Cir.1998). The typicality requirement is not satisfied when a plaintiff can prove his own claim but not “necessarily have proved anybody else’s claim.” Id. For the district court to conclude that the typicality requirement is satisfied, “a representative’s claim need not always involve the same facts or law, provided there is a common element of fact or law.” Senter v. Gen. Motors Corp., 532 F.2d 511, 525 n. 31 (6th Cir.1976).
“The adequacy inquiry under Rule 23(a)(4) serves to uncover conflicts of interest between named parties and the class they seek to represent.” Amchem Prod., Inc. v. Windsor, 521 U.S. 591, 117 S.Ct. 2231, 138 L.Ed.2d 689 (1997) (internal quotation marks and citations omitted). “A class representative must be part of the class and possess the same interest and suffer the same injury as the class members.” Id. Also, courts “review[] the adequacy of class representation to determine whether class counsel are qualified, experienced and generally able to conduct the litigation____” Stout v. J.D. Byrider, 228 F.3d 709, 717 (6th Cir.2000). The “adequacy” inquiry, therefore, is directed to the named representatives and their counsel.
Courts have held that unique defenses bear on both the typicality and adequacy of a class representative. See e.g., Gary Plastic Packaging Corp. v. Merrill Lynch, Pierce, Fenner & Smith, Inc., 903 F.2d 176, 180 (2d Cir.1990) (“Regardless of whether the issue is framed in terms of the typicality of the representative’s claims ... or the adequacy of its representation ... there is a danger that absent class members will suffer if their representative is preoccupied with defenses unique to it.”).38 The challenge presented by a defense unique to a class representative, therefore, is that the representative’s interests might not be sufficiently aligned with those of the class because he might be forced to devote time and effort to the defense at the expense of issues that are common and controlling for the class. Id. at 180 (“[T]here is a danger that ... the class will suffer if [a] representative is preoccupied with [unique] defenses.”). A class representative should “not be permitted to impose such a disadvantage on the class.” Koos v. First Nat’l Bank of Peoria, 496 F.2d 1162, 1165 (7th Cir.1974).39
There is no issue with regard to the adequacy of class representation in this case. The Court is quite familiar with the attorneys and firms who have appeared on Plaintiffs’ behalf, all of whom are well-qualified, experienced and capable of conducting class action litigation. Travelers does not contest the adequacy of class representation. Accordingly, the Court finds that, with respect to representation of the proposed class, Rule 23(a)(4) is satisfied.
a. Agent Subclass.
Plaintiffs Neil and Bobbie Jean Stanieh are the proposed representatives for this subclass. Plaintiffs summarily argue that the Staniches’ claims are typical because the Sta-niches purchased insurance through Standard Fire when they were eligible for a lower-priced Travelers policy, which they would have obtained if they had been aware of its existence. Travelers presents four arguments as to why (1) the Staniches’ claims are not typical of those of the proposed class, and (2) the Staniches are inadequate representatives.
[525]*5251. Travelers Argues that the Staniches’ Agent Was Unaware of the Availability of Lower-Priced Travelers Policies.
Travelers argues that the Staniches could not have relied on the alleged concealment (and ultimately are not class members as a result) because John Swartz, the authorized agent who sold them40 their policy, was unaware of a lower-priced Travelers alternative41 This argument is a red herring because Swartz’s knowledge — and its impact, if any, on the Staniches’ decision making — is irrelevant to the issues at hand.
First, that their agent was unaware he could quote a lower price for an identical policy does not defeat the Staniches’ claims because the proposed class is defined only as those who were eligible for a lower-priced policy. The proposed class definition does not require that class members could have actually received the lower price (which logically would require an agent who knew it was available). Second, the fraud alleged here is not premised on interactions with (or representations by) agents; they are premised on standardized documents provided by Travelers (though through agents) that might have led to the misimpression that only a single price was offered. Regardless, even if Swartz had known of the existence of the lower-priced policy, Pillen testified that an agent would not reveal that he could quote a lower Travelers’ price even if asked pointblank if one was available (which it to say that Travelers’ policy was for the agent not to disclose it). Tr. at 29. It makes little difference, therefore, whether Swartz actually knew he could do so. Accordingly, this argument does not render the Staniches atypical or inadequate.
2. Travelers Argues that Neil Stanich Lacks Standing Because His Non-Party Ex-Wife Actually Purchased The Policy and Had All of the Meaningful Exposure to the Alleged Partial Disclosures.
This argument has two components. First, Travelers argues that the Staniches (particularly Mr. Stanich) did not pay for the policy in question; therefore, they have no claim (“payment argument”). Second, and more importantly with regard to the ability to allege fraud, Travelers argues that Neil Stanich’s limited involvement (and Bobbie Stanieh’s arguable lack of involvement entirely) in the initial decision-making process renders him atypical and inadequate because he was not privy to the alleged omissions upon which Plaintiffs’ claims are based (“minimal input argument”). Though legitimate criticisms, and good fodder for cross-examination, these arguments alone do not render the Staniches atypical or inadequate as defined by Rules 23(a)(3) and (a)(4).
Travelers’ payment argument is simply unconvincing. Essentially, it argues that Neil Stanich is inadequate because his ex-wife, Michelle Hunter, literally paid for the policy at issue.42 At best, this is arguably only half true. Mr. Stanich explained at the hearing that the policy was paid for via the couple’s home mortgage (to which he contributed), which is to say that a portion of every mortgage payment was set aside to pay for the policy. Upon their divorce in July 1998, he explained that the couple “had an agreement” whereby Ms. Hunter would pay for some bills, and Mr. Stanich would pay for others. Ms. Hunter was responsible for the insurance bill.43 As a result, she remained the named insured on the policy for some [526]*526time following the couple’s divorce. While susceptible to criticism, these facts do not foreclose Mr. Stanich’s standing, or his adequacy to be a class representative.
Travelers’ minimal input argument, on the other hand, presents a much closer call. Travelers argues that Michelle Hunter made all discretionary decisions in connection with the insurance matters (and particularly with regard to the policy at issue here). In other words, Travelers argues that she — and not the Staniches — interacted with the documents from which Plaintiffs argue misimpressions might have arisen. While Mr. Stanich testified that he provided substantial input to Ms. Hunter with regard to the information she ultimately included on the application (e.g., history and condition of the home, location, etc.), he readily admitted that he was not “in charge” of the insurance.
Alone, it is unlikely that this argument would render the Staniches atypical and inadequate because, to some extent, the defense (that one member of a marriage was more knowledgeable or involved than another — though both are “insureds”) may be a relatively uniform circumstances across the class. This story, however, contains the twist of a divorce where the “informed” member of the former union (who is not the purported class representative), per an agreement, continued to pay (and renew) the policy. This twist, when considered in conjunction with the fact that the Staniches’ initial purchase was not through Travelers to begin with (discussed infra), poses a significant concern with regard to the typicality of the Staniches’ claims, and likewise their adequacy to serve as class representatives.
As noted, the Court must guard against allowing unique defenses assertable against the named representatives to detract from their ability effectively to represent the class.44 Similarly, it must be mindful of the danger that the class may also unnecessarily suffer if a representative is preoccupied by a defense unique to him, or if the focus of the litigation may be distorted by the presence of such a defense. A class representative should “not be permitted to impose such a disadvantage on the class.” Koos, 496 F.2d at 1165. Taken in conjunction with the other arguments outlined, below, these issues prevent satisfaction of Rule 23(a)(3) and (4).
3. Travelers Argues that the Staniches Renewed Their Policy After Learning of the Alleged Fraudulent Scheme — i.e., Ratification.
In their brief, Travelers argues that the Staniches’ claims (and Frezza — discussed separately below) are atypical because they renewed their policies after learning of the alleged factual bases for their claims. As to the Staniches, Travelers did not focus on this argument at the hearing; indeed, counsel’s argument did not even address it. This is perhaps because the relevant deposition testimony on this topic was clarified at the hearing. When asked when he last renewed his Travelers homeowners policy at his deposition, Neil Stanich testified that he was not really sure of the exact date, but that he thought it was in early 2006. This issue was revisited at the hearing, and Mr. Stanich testified that his deposition testimony was inaccurate; he had confused the “renewal” date with the “cancel” date. When asked at the hearing what he did with the Travelers policy in February 2006, Mr. Stanich testified, “I canceled it.” Tr. at 88. The evidence in the record is that the Stanichs “learned” of the alleged scheme on or about February 20, 2006 — i.e., after they had canceled their policy.
Accordingly, and likely the reason Travelers did not argue this issue further at the hearing, Travelers’ renewal argument seemingly goes nowhere; therefore, it does not sufficiently destroy typicality or adequacy.45
[527]*5274. The Staniches’ Initial Policy Was Not Through Travelers.
Generally, Travelers argués that the Sta-niches are not proper representatives because the policy that led to their relationship with Travelers was not initially purchased from Travelers; it was purchased through a subsidiary of Aetna, Inc. (“Aetna”), with whom Travelers merged about a year after the purchase. As a result, the Staniches essentially inherited Travelers, thereafter renewing their “former-Aetna-now-Travelers” policy from year to year.46 Arguing that “renewals” are materially different from “initial purchases” (i.e., in terms of who is making disclosures — partial or misleading or otherwise), Travelers contends that the Sta-niches’ renewal-based claims are not typical of the class members’ purchase-based (from Travelers itself) claims. There is no dispute as to these facts. The parties only debate their impact, if any, on the Rule 23(a)(3) and (4) analysis.
Plaintiffs first argue that there is no material difference between an initial purchase and a renewal purchase, such that typicality is not in issue. They argue that both transactions yield new contracts; and both require applicants to complete applications, or at least review (and update) historical application information.47 Second, in the event there is a difference, Plaintiffs argue that the “initial” experience with Aetna (which the Staniches had) was substantially the same as an initial experience they would have had with Travelers.
Clearly, this is the strongest of Travelers’ arguments. As the Court noted at the hearing (see Tr. at 311), if Plaintiffs want the Court to assume that partial disclosures gave rise to possible misimpressions, it is significant that there at least be a likelihood that a class representative actually saw the disclosures in issue within the same (or similar) context as the class. Here, not only did Mr. Stanich have limited involvement in acquiring the initial policy (see above), Travelers was not involved at all in that initial process (i.e., through its documents). The Court finds this .distinction, which appears to be unique to the Staniches, fatal to their ability properly to represent the class, especially when considered in conjunction with some of the lesser (though still meaningful) arguments outlined above. Plaintiffs’ view that an experience with Aetna was materially identical to an experience with Travelers (i.e., due to similarity of form documents and procedure), while perhaps accurate, still poses a unique threat. Allowing that threat to proceed is not in the best interests of the putative class.
Moreover, it is not as though more appropriate individuals are unavailable (or likely unavailable). Plaintiffs counsel represented at the hearing that there are class members who filled out Travelers applications via an “initial” purchase experience. Tr. at 314. At least with regard to this issue, those individuals clearly are more suited to represent the proposed Agent SubClass.48 Accordingly, the Court concludes that the Staniches cannot satisfy the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4). The class cannot, therefore, be certified with the Staniches as its Agent SubClass representative.
b. Group Marketing SubClass.
Dante Frezza is the proposed representative for this subclass. Plaintiffs allege that he purchased his insurance from Standard Fire through the group marketing program for customers of Citibank (i.e., Frezza’s credit card company at the time). In sum, during one of his interactions with Citibank, [528]*528he was routed (at his election) to a call center to learn about various insurance options being made available to Citibank customers— ie., via a sponsorship agreement between Travelers and Citibank. After completing an application process similar (if not identical) to that in the retail channel, Mr. Frezza ultimately purchased a Travelers policy. Travelers challenges Mr. Frezza as a class representative in two respects, neither of which is convincing.
First, it argues that his claims are not typical because he made his purchasing decision based solely on the fact that the Travelers price he received (ie., the higher price) was lower than that of his carrier at the time. On cross-examination at the hearing, he made it clear that his motivation in switching was to get a lower price; he admitted, however, that he did not “shop around.” From this, Travelers argues that Mr. Frezza’s fraud claim is subject to a unique defense— that he relied on nothing but an objective number that he found acceptable, as opposed to an even better price that was allegedly concealed. Travelers argues, therefore, that his alleged fraud claim is not typical of that of the class because “all he cared about was whether a given price satisfied him and that it was lower than his then current price.” Tr. at 351.
Just because Mr. Frezza bought from Travelers solely because the price it offered was lower than what he had with another carrier does not mean he would not have wanted an even lower price (for an identical policy), if he knew one was available. Travelers’ own line of questioning at the hearing established that price was Mr. Frezza’s primary concern. More importantly, on direct examination, Mr. Frezza testified that: (1) he believed all of the information solicited for his Travelers application determined the price Travelers offered to him; (2) he had no reason to believe that an agent could have quoted him a better price; and (3) had Travelers told him that an even lower price for the same policy was available, he “absolutely” would have wanted it. Tr. at 60. Travelers has not established that Mr. Frezza is subject to a unique defense that will detract from his ability to represent the class; indeed, it is likely that many consumers acted in the same manner (and with the same motivations) as Mr. Frezza. At best, Travelers can attempt to show that Mr. Frezza was not particularly diligent in searching for the “lowest price,” but that does not make him inadequate under Rule 23.
Second, Travelers argues in their brief that, like the Staniches, Mr. Frezza renewed his policy in February 2007 after learning of the alleged fraudulent scheme in 2006 — ie., a ratification argument. Travelers seemingly abandoned this argument at the hearing, however. As Plaintiffs observed, when Mr. Frezza “renewed” his policy after learning of the alleged fraud, Travelers had already stopped offering the “lower” price. As a result, Mr. Frezza received the former-higher-priced policy because that was all that Travelers offered. Travelers’ criticism, therefore, is not one of ratification, (which would require Mr. Frezza to agree to the higher price when he knew a lower price was available); rather, Travelers’ criticism centers around the fact Mr. Frezza continued to do business with a company he is suing and who he believes defrauded him.49 Again, while legitimate fodder for cross-examination, this is not the type of thing that renders someone atypical or inadequate under Rule 23.
Travelers also highlighted at the hearing that the Citibank program through which Mr. Frezza purchased his policy is quite different than many of the “true” affinity programs (as Travelers described them) Mr. Frezza also seeks to represent. As noted earlier, it drew a distinction between pro[529]*529grams offered through employers or membership organizations and programs offered through, for example, credit card companies — the distinction being that people are less likely to believe that their credit card company will look out for them in the same manner as their employer (or the like) would. See Tr. at 111-13. At most, Travelers focuses on this distinction in connection with its attack on Mr. Frezza’s adequacy and typicality; Travelers does not propose, for example, that the proposed Group Marketing SubClass be divided further into two subclasses reflecting the distinction that Travelers highlights. As outlined herein, this “affinity” distinction is not fatal to Mr. Frezza’s adequacy as a class representative for all group marketing programs. Of course, should the Court later determine that further dividing the class is appropriate, it can do so at that time. See Fed.R.Civ.P. 23(c)(5) (“When appropriate, a class may be divided into subclasses that are each treated as a class under this rule.”).50
IV. NEW “AGENT SUBCLASS” REPRESENTATIVE REQUIRED.
In light of its conclusions herein, the Court determines that certification can (and should) be granted. As to the Agent SubClass, however, certification is only appropriate subject to Plaintiffs’ identification of a new individual to represent that subclass.51 As outlined infra, if Plaintiffs can demonstrate that a new proposed representative can satisfy Rules 23(a)(3) and (a)(4), the Court will grant Plaintiffs leave to file a second amended complaint to add the individual as the representative for the Agent SubClass.
Though this case has material differences from Zangara, it is essentially a second generation version of that case. In light of the Court’s findings with regard to Rules 23(a)(l)-(2) and 23(b)(3), there can be little doubt that, if the Court were simply to deny Plaintiffs’ motion for class certification (either wholly or only as to the Agent SubClass), a third generation of this case likely would result, the only difference being different named-plaintiffs in place of the Staniches. In the interests of judicial efficiency and in the exercise of its broad discretion, therefore, the Court concludes that the most appropriate course is for the Court to defer a final ruling on certification fía, including with regard to the Group Marketing SubClass) for a reasonable period of time within which Plaintiffs shall have an opportunity to cure the deficiencies outlined herein. The procedures Plaintiffs shall follow are outlined in Section V below.52
V. CONCLUSION
For the foregoing reason, and in light of the findings outlined below, the Court concludes that class certification ultimately is wholly appropriate in this case subject to Plaintiffs identification of new representatives for the Agent Subclass. The Court hereby FINDS:
• Plaintiffs HAVE SATISFIED the predominance and superiority requirements of Rule 23(b)(3);
• Plaintiffs HAVE SATISFIED the numerosity and commonality requirements of Rules 23(a)(1) and (a)(2);
• As to Plaintiff Dante Frezza, Plaintiffs HAVE SATISFIED the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4); and
• As to Plaintiffs Neil and Bobbie Jean Stanich, Plaintiffs HAVE NOT SATISFIED the typicality and adequacy requirements of Rules 23(a)(3) and (a)(4).
For the reasons outlined in the previous section, the Court concludes that it is appro[530]*530priate in this case to allow Plaintiffs leave to identify a new representative in accordance with the Court’s directives herein. Accordingly, it is hereby ORDERED that the Court DEFERS its final ruling on the certification of the proposed class (and subclasses) pending resolution of the following:
• From the date of this Order, Plaintiffs shall have 30 days to identify an individual they believe can adequately represent the proposed Agent SubClass. On or before the expiration of the 30-day deadline, Plaintiffs shall file a “NOTICE” identifying the individual to the Court and Defendants.
• The parties shall then have 45 days from the timely filing of Plaintiffs’ notice to conduct discovery (If the notice is filed early, the 45-day discovery period shall begin to run early) related to the individual’s ability to satisfy Rule 23(a)(3) and (4), which are the only certification issues that will remain outstanding; and
• At any time thereafter, but by no later than 20 days after the expiration of the 45-day discovery period, Plaintiffs shall file a motion to amend the governing complaint, the purpose for which shall be limited to (1) naming the new proposed representative, and (2) withdrawing the Staniches as proposed representatives.
Within the context of the motion to amend, the parties shall address the individual’s ability to satisfy Rules 23(a)(3) and (a)(4). As outlined herein, all other Rule 23 issues are resolved. In ruling on the motion to amend, the Court will finalize its ruling on class certification and set a status conference to address case management issues.53
IT IS SO ORDERED.
Related
Cite This Page — Counsel Stack
249 F.R.D. 506, 2008 U.S. Dist. LEXIS 30353, 2008 WL 896834, Counsel Stack Legal Research, https://law.counselstack.com/opinion/stanich-v-travelers-indemnity-co-ohnd-2008.