Srivastava v. BMW of North America CA6

California Court of Appeal·Decided August 5, 2026·No. H052938·Unpublished

Opinion

Filed 8/4/26 Srivastava v. BMW of North America CA6 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SIXTH APPELLATE DISTRICT

ABHISHEK SRIVASTAVA, H052938 (Santa Clara County

Plaintiff and Respondent, Super. Ct. No. 24CV439572)

v.

BMW OF NORTH AMERICA, LLC,

Defendant and Appellant.

Defendant BMW of North America, LLC appeals from an order denying its motion to compel arbitration of plaintiff’s causes of action brought under the Song- Beverly Consumer Warranty Act (Civ. Code, § 1790 et seq.). For the reasons we will explain, we will reverse the order and remand with instructions to determine whether the arbitration agreement’s delegation clause is unconscionable.

I. BACKGROUND

We derive the following factual summary from the complaint. Plaintiff leased a new 2024 BMW iX xDrive50 from BMW of Fremont in July 2023. Plaintiff alleges the vehicle was retailed in unmerchantable condition including charging problems, difficulty starting the vehicle, and problems posing the risk and an actual occurrence of a “thermal event and/or fire.” The dealership and authorized repair facilities were unable to repair the vehicle and it remains inoperable.

Plaintiff signed a lease agreement with an arbitration provision that begins in bold print: “You agree that the provisions contained in this Arbitration Provision are

part of the Lease. You acknowledge you read this Arbitration Agreement carefully before you signed the Lease.” After defining the terms “we” and “us” to include defendant BMW of North America, LLC by name, the provision continues: “Either you or we may elect to have any dispute(s) resolved by binding arbitration according to this Arbitration Provision.” The term “dispute” is then broadly defined to include “any current or future claim or controversy, whether in contract, tort, statute or otherwise, arising out of or related to the Lease[;] … your relationship with us; the purchase or condition of the Vehicle; the Vehicle’s warranty(ies); your possession and operation of the Vehicle; and the interpretation, enforceability and scope of this Arbitration Provision, except for the Class Action Waiver.” With respect to available remedies, the provision states that “Except as otherwise provided by this Arbitration Provision, the arbitrator may award any party any remedy to which that party is entitled under applicable law.”1 Notwithstanding the lease’s arbitration provision, plaintiff sued defendant in Santa Clara County Superior Court for causes of action under the Song-Beverly Consumer Warranty Act,2 including: (1) breach of the implied warranty of merchantability (Civ. Code, §§ 1794, 1792, 1791.1); (2) failure to promptly repurchase or replace the vehicle (Civ. Code, § 1794); (3) failure to commence repairs within a reasonable time and to complete the repairs within 30 days (Civ. Code, § 1794); (4) violation of Civil Code section 1793.2, subdivision (a)(3) [requiring manufacturer to “Make available to

1 The primary exception is the provision that the parties will “resolve any dispute in arbitration on an individual basis only, and not on a class, collective or representative basis. The [a]rbitrator may only consider claims on an individual basis and may not award declaratory, injunctive or other relief for the benefit of the general public or other non-parties to the arbitration.” (Boldface omitted.)

2 The Song-Beverly Consumer Warranty Act was enacted to address the difficulties faced by purchasers of consumer goods by requiring specified implied warranties, placing strict limitations on how and when a manufacturer may disclaim those implied warranties, and providing mechanisms to ensure that manufacturers honor the terms of any express warranty. (Mega RV Corp. v. HWH Corp. (2014) 225 Cal.App.4th 1318.)

authorized service and repair facilities sufficient service literature and replacement parts to effect repairs during the express warranty period”]; and (5) breach of express warranty.3 Defendant moved to compel arbitration, asserting standing to enforce the arbitration provision as a named third party beneficiary and under the doctrine of equitable estoppel. Defendant also argued that the arbitration provision delegated the threshold arbitrability issue (i.e., whether the arbitration agreement covers plaintiff’s claims) to the arbitrator. Plaintiff opposed the motion on the grounds that equitable estoppel did not apply and that any third party beneficiary status was irrelevant because the arbitration provision was unconscionable and therefore unenforceable.

The trial court denied the motion to compel arbitration, rejecting defendant’s equitable estoppel argument based on the reasoning of Ford Motor Warranty Cases (2023) 89 Cal.App.5th 1324 (Ochoa).4 The trial court also rejected defendant’s third party beneficiary theory, ruling that under Ochoa, defendant could not be a third party beneficiary to the lease agreement as a matter of law because plaintiff’s claims arose from defendant’s statutory warranty obligations under the Song-Beverly Consumer Warranty Act and not from the lease agreement. The trial court concluded that because it found no arbitration agreement between plaintiff and defendant, it did not need to address

3 Plaintiff also asserted a cause of action against BMW of Mountain View for negligent repair of the vehicle. Neither BMW of Fremont (from whom plaintiff leased the vehicle) nor BMW of Mountain View is a party to this appeal.

4 While defendant’s appeal was pending, the California Supreme Court issued its decision in Ford Motor Warranty Cases (2025) 17 Cal.5th 1122 (Ford Motor Warranty Cases), holding that car manufacturers cannot rely upon the equitable estoppel doctrine to compel arbitration of a car buyer’s causes of action under the Song-Beverly Consumer Warranty Act when the manufacturer is not a party to the buyer’s sales contract that contains an arbitration provision. (Id. at p. 1126.) Defendant has withdrawn its equitable estoppel argument on appeal with the acknowledgment that it is now foreclosed by Ford Motor Warranty Cases.

issues of unconscionability and delegation. Defendant timely appealed. (See Code Civ. Proc., § 1294, subd. (a).)

II. DISCUSSION

The principal issue in this case is whether the dispute presented in the complaint is governed by the lease agreement’s arbitration provision. Because no conflicting extrinsic evidence was presented in the trial court concerning the interpretation of the arbitration clause, we review the trial court’s denial of defendant’s motion to compel arbitration de novo. (Brookwood v. Bank of America (1996) 45 Cal.App.4th 1667, 1670.)

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