Spence v. NCI Information Systems, Inc.

416 F. App'x 332
CourtCourt of Appeals for the Fourth Circuit
DecidedMarch 15, 2011
Docket09-1391
StatusUnpublished

This text of 416 F. App'x 332 (Spence v. NCI Information Systems, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Spence v. NCI Information Systems, Inc., 416 F. App'x 332 (4th Cir. 2011).

Opinion

WYNN, Circuit Judge:

In Maryland, an employer is not liable for disclosing information about a former employee’s job performance “unless it is shown by clear and convincing evidence that the employer ... [ajcted with actual malice ... or ... intentionally or recklessly disclosed false information.” * In this appeal, Plaintiff Michael L. Spence alleges that his former supervisors made defamatory statements to his prospective employer. Because we conclude that Plaintiff failed to produce sufficient evidence that his former supervisors spoke with actual malice or intentionally or recklessly disclosed false information, we affirm the district court’s judgment.

I.

NCI Information Systems, Inc. (“NCI”) hired Plaintiff as a computer forensics specialist in March 2002. His primary job function was to examine NCI’s clients’ computers to determine if they were being used for improper purposes. When Plaintiff commenced work at NCI, his direct supervisor was Nanette Okuda. Okuda answered to Brad Sexton, who indirectly supervised Plaintiff.

Okuda reviewed Plaintiffs performance in May 2002. The review was generally favorable. Plaintiff received “fully-qualified” ratings, with scores between five and seven on a ten-point scale, in various categories of his job performance. In the narrative portion of the performance review, Okuda wrote the following commendations:

[Plaintiff] is very knowledgeable about computer forensics.... [H]e is the most knowledgeable on the use of the EnCase software being utilized for the gathering and reporting of computer forensics evidence. He is very precise in the execution of the forensics examination. He is conscientious and hardworking.... He is ready to assist coworkers.... He has established a rapport with all the personnel that work in the NNSA Cyber Forensics Center.... He is conscientious about keeping me informed about the day-to-day operations of the NNSA Cyber Forensics Center. He has an eagerness to learn as much as possible about the area of cyber forensics.

However, the remainder of the May 2002 performance review was not so favorable. Okuda noted that

[Plaintiff] does not recognize that his actions and words frequently have an adverse effect on NCI and the NNSA Cyber Forensics Center. For example, referring to himself as a member of the Nevada Cyber Crimes Task Force (NCCTF).... I have repeatedly reminded [Plaintiff] that our primary job is to support the NNSA Enterprise first and foremost.... Organization of the *334 cases that he has worked and is currently working does not seem to be a priority .... His attention to detail other than forensics examination is lacking, such as the requirements for the monthly status reports, format of his personal case summary report, and assigning a case number and starting a folder for every case.

The May 2002 performance review also contained a space for employee comments. Plaintiff complained that his salary did not reflect the industry standard for computer forensics specialists, and he requested “a salary adjustment in the range of $75,000-$85,000 per year.” Plaintiff also had multiple conversations about a salary increase with Sexton and non-management employees at NCI. Sexton eventually became frustrated at having the same conversation and warned Plaintiff that “[hjaving conversations with anybody else [other than management] is not going to be productive.”

At some point, Plaintiff discovered that his salary was lower than the salary paid to Holly Dale, the other computer forensics specialist at NCI. Based on the pay disparity, Plaintiff filed charges of discrimination and retaliation against NCI in the Nevada Equal Rights Commission (“NERC”) on July 16, 2002. The NERC transferred the case to the United States Equal Employment Opportunity Commission, which ultimately dismissed the charges and issued Plaintiff a right-to-sue letter.

Meanwhile, NCI designed a Performance Improvement Plan (“PIP”) for Plaintiff on September 3, 2002. Between the May 2002 performance review and the PIP, Okuda documented, consistent with NCI policy, numerous incidents in which Plaintiff was disrespectful and confrontational, disagreeable with female employees, or lacking necessary organizational skills. The PIP accordingly targeted these areas for improvement: 1) unprofessional behavior and interpersonal skills; 2) written communication; and 3) managing deadlines. The PIP established specific goals and objectives to improve each unsatisfactory area of job performance.

Near the beginning of October 2002, NCI hired Mike Sanders, who replaced Okuda as Plaintiffs direct supervisor. Sanders had previously served in the Air Force and spent fourteen years as an investigator with the Air Force Office of Special Investigations (“AFOSI”). According to his deposition testimony, Sanders observed early on that Plaintiff “had significant issues with female employees,” particularly Dale.

At the end of October 2002, Plaintiff attended a training seminar along with Sanders and Dale. On the first day of the seminar, Plaintiff made a remark about Dale, causing other attendees to laugh. Sanders “immediately yanked [Plaintiff] out of the class, took him outside the building near the air conditioner ... and chewed his ass right there on the spot.” The next day, Dale and a few others were unable to participate in the seminar because their computers were hacked and their root passwords changed. On the third day, the same prank occurred, but Dale was the sole victim. Suspecting Plaintiff, Sanders asked the seminar administrator to investigate which computer was responsible for the hacking. The administrator determined that Plaintiff was responsible, and Sanders terminated Plaintiffs employment a few days later.

Thereafter, in 2003, Plaintiff applied for a computer forensics specialist position with the Air Force. The position required an extensive background investigation by AFOSI that consisted of a financial background check and interviews with the prospective employee’s former supervisors and neighbors. AFOSI therefore inter *335 viewed Okuda, Sexton, and Sanders about Plaintiffs performance at NCI.

On March 2, 2004, AFOSI issued a Report of Investigation (“ROI”) recommending that Plaintiffs application be denied. The ROI contained summaries and paraphrased statements made by Plaintiffs former supervisors. The ROI related Sanders’s interview as follows:

SANDERS would not recommend [Plaintiff] for any position related to computer forensics. [Plaintiff] lacked the ability to work with others and often failed to meet the requirements set forth by [Plaintiffs] supervisors and customers. [Plaintiff] was not a violent person, but was often rude to co-workers and customers. SANDERS would not release specific information regarding the termination because he feared [Plaintiff] maintains a vindictive attitude, which [Plaintiff] would use to pursue civil action against his company.

The ROI attributed the following statement to Okuda:

[Plaintiff] was not well liked within the workplace. [Plaintiff] was friendly with coworkers, but often lacked some of the social skills needed to successfully complete the mission.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Lowery v. Smithsburg Emergency Medical Service
920 A.2d 546 (Court of Special Appeals of Maryland, 2007)
Happy 40, Inc. v. Miller
491 A.2d 1210 (Court of Special Appeals of Maryland, 1985)
Rosenberg v. Helinski
616 A.2d 866 (Court of Appeals of Maryland, 1992)
Bagwell v. Peninsula Regional Medical Center
665 A.2d 297 (Court of Special Appeals of Maryland, 1995)

Cite This Page — Counsel Stack

Bluebook (online)
416 F. App'x 332, Counsel Stack Legal Research, https://law.counselstack.com/opinion/spence-v-nci-information-systems-inc-ca4-2011.