Spectrum Community Services, Inc. v. UCBR

CourtCommonwealth Court of Pennsylvania
DecidedMay 24, 2021
Docket679 C.D. 2020
StatusUnpublished

This text of Spectrum Community Services, Inc. v. UCBR (Spectrum Community Services, Inc. v. UCBR) is published on Counsel Stack Legal Research, covering Commonwealth Court of Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Spectrum Community Services, Inc. v. UCBR, (Pa. Ct. App. 2021).

Opinion

IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Spectrum Community Services, Inc., : Petitioner : : v. : No. 679 C.D. 2020 : Submitted: February 26, 2021 Unemployment Compensation Board : of Review, : Respondent :

BEFORE: HONORABLE RENÉE COHN JUBELIRER, Judge HONORABLE ANNE E. COVEY, Judge HONORABLE ELLEN CEISLER, Judge

OPINION NOT REPORTED

MEMORANDUM OPINION BY JUDGE COHN JUBELIRER FILED: May 24, 2021

Spectrum Community Services, Inc. (Employer) petitions for review of the June 22, 2020 Order of the Unemployment Compensation (UC) Board of Review (Board) finding Theresa M. Griffiths (Claimant) was not ineligible for benefits pursuant to Section 402(b) of the UC Law (Law). 1 On appeal, Employer argues the Board erred because the three isolated incidents that Claimant had with the Chief Executive Officer (CEO) of Employer were not sufficient to create abusive, hostile, or intolerable working conditions, which would constitute a necessitous and

1 Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S. § 802(b), which provides, in relevant part, that “[a]n employe shall be ineligible for compensation for any week . . . [i]n which his unemployment is due to voluntarily leaving work without cause of a necessitous and compelling nature . . . .” compelling reason to voluntarily quit. Based upon the Board’s findings of fact and a review of the record and relevant caselaw, we disagree. Accordingly, we affirm.

I. BACKGROUND Claimant last worked for Employer as a health coordinator in December 2019. In January 2020, Claimant filed an application for UC benefits, wherein she stated she voluntarily quit her position with Employer because of “[d]efamation of character which made it a hostile work environment for me.” (Reproduced Record (R.R.) at 10a.) Claimant detailed numerous incidents with CEO over the past year. (Id. at 11a.) At the request of a UC Service Center Representative, Claimant also provided various supporting documents. Employer was sent a questionnaire requesting information about Claimant’s separation from employment, but it was not returned. (Id. at 13a-15a.) Based upon the information it had, the UC Service Center issued a Notice of Determination on January 28, 2020, finding Claimant ineligible for benefits under Section 402(b). Claimant filed a timely appeal, and a hearing before a Referee was scheduled. At the hearing, Claimant, then proceeding pro se, testified on her own behalf, and Employer’s Vice President of Quality Assurance and Continuous Improvements (Vice President) represented Employer. Claimant testified as follows. Claimant submitted a resignation letter in which she wrote that she felt CEO was “very degrading” to her over the last year, starting with her marriage. (Id. at 48a.) It culminated in an email that Vice President sent Claimant, recounting a discussion Vice President had with CEO about Claimant’s work arrangement. (Id.) The email stated, in pertinent part, “When I shared your conversation with me stating ‘a special agreement’ to work from your home office, [CEO] reported that is by far not true

2 and must cease. He also made clear . . . he does not like liars.” (Id. at 83a.) Claimant responded to Vice President that she does not lie, that she acknowledged the agreement to work from home was not in writing, and that she was told that she would have an office at Employer’s Jim Thorpe office. (Id.) Claimant testified that she was upset by the email and told colleagues who were sitting there that she “can’t do this anymore[] because I am not a liar. I do not lie. And if he felt that way, why would he say it to somebody else? Because, to me, that’s defamation of character.” (Id. at 49a.) She worked another day and a half before taking off for a scheduled vacation over the holidays and resigned December 30, 2019. Claimant acknowledged that Vice President encouraged Claimant to reach out to CEO, but Claimant testified that CEO does not read his own emails. She also testified that “there’s nobody to go to above [CEO].” (Id. at 50a.) The Referee asked Claimant if “the reason [she] left the employment [was] because of the December 18, 2019 e[]mail or for some other reason,” to which Claimant responded, “[i]t was a whole buildup of the past year and the degrading nature that [CEO] has been doing.” (Id. at 58a.) The Referee then asked Claimant if she would have quit if she had not received the email, to which Claimant responded, “Not at that point, no.” (Id.) Claimant continued that the email was “the final straw” and that “it was a buildup over a year . . . .” (Id. at 58a, 60a.) Claimant then detailed two other incidents involving CEO. The first occurred during a retreat in October 2019 at which CEO called Claimant a “wimp” for not confronting another employee who had been rude to her, which prompted another employee to also call Claimant a “wimp.” (Id. at 60a-61a.) When Claimant then asked CEO about a company vehicle, CEO said “f[***] you,” and threw papers at Claimant in front of other employees. (Id. at 61a.) Claimant testified that she told CEO “F you, too,” and

3 walked out. (Id.) She told another employee that she thought she might get fired but was “at the end of [her] rope.” (Id.) The second incident occurred at the prior year’s retreat, at which time CEO told Claimant her “husband was beneath [her]” and that “he’s probably sleeping with the [ex-]wife.” (Id.) Towards the end of the hearing, the Referee summarized Claimant’s testimony stating Claimant “quit the employment as a result of [the] December 18[,] 2019 e[]mail, being the culmination of a pattern of conduct involving CEO,” which Claimant confirmed as accurate. (Id. at 71a.) When asked by Claimant about CEO’s treatment of Claimant since Claimant got married, Vice President stated that she could not testify to such as she had only returned to the company and started supervising Claimant in November, one month before Claimant resigned. (Id. at 67a.) Vice President testified that she urged Claimant to discuss the email with CEO, which was confirmed by a series of text messages between Claimant and Vice President that was admitted into evidence. Claimant responded via text message that calling her a liar was defamation of character. (Dec. 30, 2019 Text Messages, R.R. at 78a.) The next text message stated: “This is [CEO]. Let’s stop this back and forth. If this is your decision[,] let’s just move on. I hold no ill feelings towards you.” (Id.) Although the text message appears to have been sent on December 30, 2019, Claimant testified that she did not see CEO’s response until the Sunday before the Referee’s hearing. (Id. at 54a.) Based upon the evidence presented, the Referee issued a Decision on March 5, 2020, finding Claimant did not have a necessitous and compelling reason for voluntarily quitting her employment and, therefore, was ineligible for benefits pursuant to Section 402(b) of the UC Law.

4 Claimant then timely appealed to the Board, which reversed the Referee’s Decision. In doing so, the Board made the following relevant findings of fact:

2. The [C]laimant felt that the [E]mployer’s CEO was degrading to her since she got married.

3. At the [E]mployer’s 2018 retreat, [] CEO told the [C]laimant that her husband was beneath her and probably was still sleeping with his ex-wife.

4. At the [E]mployer’s [] 2019 retreat,[2] [] CEO questioned the [C]laimant about not having an office and paying so much for ink to print things out. The [C]laimant related a situation where an employee at the [E]mployer’s Jim Thorpe office was rude because she stopped the printer to print something out. [] CEO inquired if the [C]laimant said something to the employee. The [C]laimant replied no, but said she wanted to. [] CEO and another employee called the [C]laimant a wimp.

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Bluebook (online)
Spectrum Community Services, Inc. v. UCBR, Counsel Stack Legal Research, https://law.counselstack.com/opinion/spectrum-community-services-inc-v-ucbr-pacommwct-2021.