Specialty Medical Equipment, Inc. v. UnitedHealth Group Incorporated

CourtDistrict Court, E.D. Michigan
DecidedJanuary 10, 2023
Docket2:22-cv-12396
StatusUnknown

This text of Specialty Medical Equipment, Inc. v. UnitedHealth Group Incorporated (Specialty Medical Equipment, Inc. v. UnitedHealth Group Incorporated) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Specialty Medical Equipment, Inc. v. UnitedHealth Group Incorporated, (E.D. Mich. 2023).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

SPECIALITY MEDICAL EQUIPMENT, INC.

Plaintiff, Case No. 22-CV-12396

vs. Paul D. Borman United States District Judge

UNITEDHEALTH GROUP, INC., UNITED HEALTHCARE SERVICES, INC., UNITEDHEALTHCARE INSURANCE COMPANY, and UNITEDHEALTHCARE, INC.

Defendants. __________________________________/

OPINION AND ORDER DENYING PLAINITFF SPECIALITY MEDICAL EQUIPMENT, INC.’S MOTION FOR TEMPORARY RESTRAINING ORDER AND PRELIMINARY INJUNCTION (ECF NO. 8)

Plaintiff Specialty Medical Equipment, Inc., a provider of durable medical equipment and other medical supplies, brings this action against Defendants, a group of health insurance companies, for Defendants’ alleged refusal to process approximately 7,000 claims for healthcare items that Plaintiff provided to beneficiaries of health plans issued and administered by Defendants, pursuant to Defendants’ alleged unilaterally imposed “prepayment review” process. 1 Now before the Court is Plaintiff’s Motion for Temporary Restraining Order and Preliminary Injunction (ECF No. 8), asking the Court to enter an order enjoining

Defendants from implementing prepayment review against certain claims submitted by Plaintiff and requiring “prompt, good-faith processing of claims.” Defendants filed a Response in opposition to Plaintiff’s motion (ECF No. 10), and Plaintiff filed

a Reply (ECF No. 11). The Court held a hearing on Plaintiff’s motion on Thursday, January 5, 2023, at which counsel for Plaintiff and Defendants appeared. For the reasons set forth below, the Court DENIES Plaintiff’s motion for temporary restraining order and preliminary injunction.

I. FACTUAL AND PROCEDURAL BACKGROUND A. Relevant Facts Plaintiff Specialty Medical Equipment, Inc. is a licensed provider of durable

medical equipment and other medical supplies (DME), including wheelchairs, oxygen concentrators, CPAP and BiPAP machines, continuous glucose monitors (CGMs) and supplies, TENS units, and nebulizers. (ECF No. 8-1, Affidavit of David Soblick (Soblick Aff.), ¶ 6.)

Defendants UnitedHealth Group Incorporated, UnitedHealthcare Services, Inc., UnitedHealthcare Insurance Company, and UnitedHealthcare, Inc. (collectively, “Defendants”) are health insurance companies that insure and/or

2 administer various health benefit plans for various members and insureds. (ECF No. 10-3, Affidavit of Dieynaba Knox (Knox Aff.), ¶ 5.)

Plaintiff does not have a participating provider agreement with any of the Defendants related to the products or services at issue in this matter, and thus Plaintiff is an “out-of-network provider” of DME to Defendants’ beneficiaries. (Id.

¶ 4.) (ECF No. 8-1, Soblick Aff. ¶ 9.) Plaintiff contends that it is common practice in the healthcare industry for health insurers to pay out-of-network providers for services provided to the insurers’ health plan beneficiaries, although the health plans may limit coverage for certain health services to only in-network or specialty

providers, and may place other conditions and limitations on such coverage. (ECF No. 8-1, Soblick Aff. ¶¶ 10, 13.) Plaintiff states that it therefore has a custom and practice of not providing services to “out-of-network” health plan beneficiaries until

it has communicated with the health insurer and verified coverage and the insurer’s willingness to pay for DME from Plaintiff. (Id. ¶¶ 14-16.) Plaintiff also, if required by the insurance plan, obtains prior authorization from the insurer, which, if issued, approves the provider to provide the service – in this case, for Plaintiff to provide

the DME. (Id. ¶¶ 20-21.) According to Plaintiff, a prior authorization is “not a guarantee that the insurer will pay for the services authorized as there are a number of reasons why payment may still be denied under the terms of the health plan,” but

3 it “does serve as a promise that the insurer will process the claim for the authorized service according to the beneficiary’s health plan[.]” (Id. ¶¶ 22-23.)

Plaintiff alleges that it has, since 2016 and until April 2021, submitted claims to Defendants for DME provided to Defendants’ plan beneficiaries, and that Defendants have timely processed and paid Plaintiff’s claims. (ECF No 8-1, Soblick

Aff. ¶¶ 12, 28) (ECF No. 3, Compl. ¶ 4.) Plaintiff alleges that, starting in or about April 2021, Defendants stopped paying claims submitted for DME Plaintiff provided to Defendants’ plan beneficiaries, and instead implemented prepayment review of all of Plaintiff’s

claims, demanding extensive medical records and other documentation and information as a precondition to adjudicating and paying any of Plaintiff’s claims. (ECF No. 8-1, Soblick Aff. ¶¶ 29-30) (ECF No. 3, Compl. ¶ 5.) Plaintiff contends

that Defendants are the only payor that has implemented prepayment review of Plaintiff’s claims, and that Plaintiff submits identical claims for DME to other plans and programs and those claims are processed timely and without prepayment review. (ECF No. 3, Compl. ¶¶ 9-10.)

Defendants generally assert that there have been significant concerns regarding fraud, waste, and abuse among DME suppliers in recent years, and that Plaintiff was placed on prepayment review for certain claims due to payment

4 integrity concerns, including allegations of billing for services not ordered and misrepresentations of services and diagnoses. (ECF No. 10-3, Knox Aff. ¶¶ 9-10.)

Defendants describe prepayment review as a process used to detect and prevent provider fraud, waste, and abuse, and they state that it is limited to determining whether the records submitted by the provider support the benefit claims billed by the provider. (Id. ¶ 11.)1 Specifically, when a provider is placed on prepayment

review, for each benefit claim the provider submits for review, a letter requesting records supporting the claims is automatically generated by the Defendant insurer. (Id. ¶ 12.) If the provider submits records and the review shows that the records

support the benefit claims that were billed, then the claims are directed to UnitedHealthcare for processing for payment pursuant to the applicable benefit plan terms. (Id.) But, if no records are submitted in a timely manner, or if the records do

1 The Court notes that prepayment review is not a novel concept unique to this case, or to these Defendants. Generally, “[a] provider on prepayment review is not paid for a submitted claim until a prepayment review analyst has reviewed the claim to verify its accuracy. In contrast, a provider not on prepayment review has a claim paid without it being reviewed by a prepayment review analyst.” Bader v. Wernert, 178 F. Supp. 3d 703, 713 (N.D. Ind. 2016). See also United States v. Lovett, 764 F. App’x 450, 452 (6th Cir. 2019) (“If [Medicare] administrators suspect an issue with a provider, they can place the provider on ‘prepayment review,’ which means Medicare will stop the automatic payment of claims and instead review the documentation (e.g., patient records) prior to paying the claim.”).

5 not support the claims billed, the claims are denied and an explanation of the denial is provided to the provider. (Id.)

Plaintiff contends that over 80% of the claims for which Plaintiff has responded to prepayment review and provided medical records have been determined to be appropriate and payable by Defendants. (ECF No. 8-1, Soblick Aff.

¶ 37.) Plaintiff further states that, starting in or about July 2022, Defendants began processing non-CGM related claims without prepayment review, but that Defendants continue to refuse to process CGM-related claims without prepayment review, and that many prior non-CGM and CGM claims remain unprocessed. (ECF

No. 3, Compl.

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