Sparks v. Henry Ford Health System

CourtDistrict Court, E.D. Michigan
DecidedMarch 21, 2024
Docket4:21-cv-11430
StatusUnknown

This text of Sparks v. Henry Ford Health System (Sparks v. Henry Ford Health System) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sparks v. Henry Ford Health System, (E.D. Mich. 2024).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

KERRI SPARKS, Plaintiff, Case No. 21-11430 v. Honorable Shalina D. Kumar Magistrate Judge Anthony P. Patti HENRY FORD HEALTH SYSTEM et al., Defendants.

OPINION AND ORDER GRANTING IN PART AND DENYING IN PART DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT (ECF NO. 37) AND DENYING PLAINTIFF’S MOTION FOR PARTIAL SUMMARY JUDGMENT (ECF NO. 38)

I. Introduction Plaintiff Kerri Sparks sues defendants Henry Ford Health System and Henry Ford Allegiance Health for alleged disability discrimination in violation of the Patient Protection and Affordable Care Act (ACA), 42 U.S.C. § 18116, and the Michigan Persons with Disabilities Civil Rights Act (PWDCRA), M.C.L. § 37.1301 et seq. ECF No. 29. The parties move for summary judgment. ECF Nos. 37, 38. Their motions have been fully briefed, and the Court heard oral argument on January 31, 2024. ECF Nos. 37, 38, 41, 43, 45, 47. This matter is now ripe Page 1 of 21 for decision. For the reasons below, the Court grants in part and denies in part defendants’ motion and denies plaintiff’s motion.

II. Factual Background Sparks is deaf and communicates in both American Sign Language (ASL) and by lip reading. ECF No. 38-2, PageID.527, 530. The parties dispute whether ASL or lip reading is her primary mode of communication:

Sparks testified that she “[is] an ASL user” who relies on ASL at church, with her attorney, and on video calls. Id. at PageID.530, 542, 545-46. But she also testified that she communicates through lip reading with her long-

term boyfriend, David Kirkland, and her family. ECF No. 37-4, PageID.378- 80, 403. At Sparks’ previous jobs, she communicated in ASL with her coworkers who could do the same but in writing and through lip reading with those who could not. Id. at PageID.380-81.

Sparks is a frequent patient at defendant Henry Ford Allegiance Health hospital (the “hospital”). ECF No. 38-2, PageID.578-80. The hospital is part of defendant Henry Ford Health System, which provides information

for the hospital’s staff on who constitutes a qualified interpreter, the procedure for requesting an interpreter or other auxiliary aid, and what to do when no qualified interpreter is available. Id. at PageID.579; ECF No. 38-7. As noted in defendants’ policy, defendants provide 24/7 aids and

Page 2 of 21 services, including qualified interpreters, to people with disabilities so that they can communicate effectively during medical treatment, and if a patient

believes that defendants have failed to provide such services, defendants’ policy notes that staff should consult the patient and various factors to determine what steps to take to enable communication with the patient.

ECF No. 38-7, PageID.996-97. In November 2020, with the aid of an ASL interpreter, Sparks met with her doctor, Amritraj Loganathan, to discuss her upcoming spinal fusion surgery at the hospital. ECF No. 22-3, PageID.153-57. At that appointment,

Sparks requested that defendants provide an in-person ASL interpreter for her during a surgery education class scheduled for December 1, 2020. ECF No. 38-2, PageID.590. Defendants in turn submitted a request to a

third-party service to have an ASL interpreter present at the class. ECF No. 22-4, PageID.184. Because of an unintentional clerical error, defendants did not process the ASL interpreter request until November 30, 2020, the day before the class. See ECF No. 22-4, PageID.184; ECF No. 38-6,

PageID.940-41; ECF No. 38-9. On December 1, 2020, Sparks attended the class with Kirkland and asked for her interpreter. ECF No. 38-2, PageID.593-96. However, an

interpreter did not show up, and defendants’ staff deployed a Video Page 3 of 21 Remote Interpreter (VRI)—an internet-connected tablet that allows an interpreter to appear remotely. ECF No. 37-5, PageID.431-33; see ECF No.

38-2, PageID.596. The VRI failed to work properly due to connection issues, and defendants’ staff removed it from the class before the class began. ECF No. 38-2, PageID.578, 594; ECF No. 38-4, PageID.789.

Without an in-person interpreter or VRI, at the beginning of the class Sparks received a printout of the information covered in the class and asked the class’s instructor, Jamie Harness, to wear a clear face shield so that Sparks could lip read. ECF No. 37-5, PageID.433; ECF No. 37-4,

PageID.396-97, 400. Sparks sat in the front row of the class, and Harness proceeded to conduct the class while wearing a clear face shield and facing towards Sparks to allow for lip reading. ECF No. 22-5, PageID.188-189;

ECF No. 37-5, PageID.433, 436-37. According to Harness, after she started teaching the class, Sparks did not ask for an in-person interpreter, ask any questions, or signal that she did not understand the information. ECF No. 22-5, PageID.190.

But Sparks testified that, during the class, she was “sitting there not understanding what they’re saying . . . .” ECF No. 38-2, PageID.602. Sparks explained that she did not object during the class because she “was

extremely upset by that time and understood there was just no way there Page 4 of 21 was going to be communication with [Harness].” ECF No. 38-2, PageID.613. She tried using an old hearing aid, which allowed her to hear

that people were talking but not what they said. Id. at PageID.577-78, 601. Sparks testified that she did not completely understand the handout, that she needed an interpreter to understand the surgery and its risks, and

“without an interpreter, [she] didn’t understand anything.” Id. at PageID.598, 615. On January 8, Sparks met again with Dr. Loganathan for a pre- operation appointment, during which defendants provided an in-person

interpreter. Id. at PageID.618-22. With the interpreter’s aid during the meeting, Sparks discussed directly with Dr. Loganathan the surgery, its risks and benefits, and her recovery. Id.

On January 14, 2021, Sparks had her spinal fusion surgery. Id. at PageID.623. Sparks arrived at the hospital with Kirkland, met with a nurse, and asked for an interpreter. ECF No. 22-3, PageID.166. The nurse told Sparks that an interpreter would arrive soon. Id. at PageID.166. Despite

Sparks’ prior request to have an interpreter for the surgery and in turn defendants’ interpreter request on Sparks’ behalf to a third party, defendants did not have an interpreter present for Sparks. ECF No. 38-8,

PageID.1007; ECF Nos. 38-10, 38-11. Page 5 of 21 After Sparks learned that there would be no interpreter, she discussed having the staff wear clear face shields to allow for lip reading.

ECF No. 22-3, PageID.166-67. But over Sparks’ objection that Kirkland was not fluent in ASL, the staff had Kirkland interpret for Sparks before Sparks underwent her surgery. ECF No. 22-3, PageID.167-68. Sparks’

testimony indicates that at times during this appointment she was unable to understand the medical staff or their answers to her questions. Id. at PageID.166-72. However, she also testified that she repeatedly asked staff for an interpreter throughout the surgery appointment, and without a

qualified ASL interpreter, she “was confused because there was no communication” and that she “had no idea what [the staff members] were saying.” ECF No. 38-2, PageID.645; id. at PageID. 626-27, 630-32; ECF

No. 38-3, PageID.686. She further testified that she declined to stay another night at the hospital because she could not communicate with the staff. ECF No. 38-2, PageID.623. After her surgery, Sparks received and could understand an

informational handout about her recovery. ECF No. 37-4, PageID.404.

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