Sosa v. Onfido, Inc.

CourtDistrict Court, N.D. Illinois
DecidedApril 25, 2022
Docket1:20-cv-04247
StatusUnknown

This text of Sosa v. Onfido, Inc. (Sosa v. Onfido, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sosa v. Onfido, Inc., (N.D. Ill. 2022).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

FREDY SOSA, individually and on behalf of ) all others similarly situated, ) ) Plaintiff, ) ) No. 20-cv-4247 v. ) ) Judge Marvin E. Aspen ONFIDO, INC., ) ) Defendant. )

MEMORANDUM OPINION AND ORDER MARVIN E. ASPEN, District Judge: Defendant Onfido, Inc. (“Onfido”) moves to dismiss Plaintiff Fredy Sosa’s Complaint under Federal Rule of Civil Procedure 12(b)(6). (See Defendant’s Rule 12(b)(6) Motion to Dismiss (“Mot.”) (Dkt. No. 45); Defendant’s Memorandum of Law in Support of Its Rule 12(b)(6) Motion to Dismiss for Failure to State a Claim (“Mem.”) (Dkt. No. 46).)1 For the following reasons, we deny Onfido’s motion. FACTUAL BACKGROUND We take the following facts from the Complaint, “documents attached to the [Complaint], documents that are critical to the [Complaint] and referred to in it, [] information that is subject to proper judicial notice[,]” and any additional facts set forth in Sosa’s response, “so long as those facts are consistent with the pleadings.” Phillips v. Prudential Ins. Co. of Am., 714 F.3d 1017, 1019–20 (7th Cir. 2013) (quotation marks omitted). We have accepted as true all well-

1 For ECF filings, we cite to the page number(s) set forth in the document’s ECF header unless citing to a particular paragraph or other page designation is more appropriate. pleaded factual allegations and drawn all reasonable inferences in Sosa’s favor. O’Brien v. Vill. of Lincolnshire, 955 F.3d 616, 621 (7th Cir. 2020). Onfido, a Delaware corporation with its principal place of business in England,2 markets and sells proprietary facial recognition software that is used by online businesses to verify

consumers’ identities. (Class Action Complaint and Demand for Jury Trial (“Compl.”) (Dkt. No. 1-1) ¶¶ 1, 2, 9.) To verify a consumer’s identity using Onfido’s software, the consumer first uploads a copy of his or her identification and a photograph of his or her face. (Id. ¶ 22.) Onfido’s software then scans the identification and photograph to locate the facial images on each document; extracts a unique numerical representation of the shape or geometry of each facial image, which is often called a “faceprint”; compares the faceprints from the consumer’s identification and photograph; and generates a score based on the similarity of the faceprints. (See id. ¶¶ 2, 23, 24, 41; Plaintiff’s Response to Defendant’s Motion to Dismiss (“Resp.”) (Dkt. No. 49) at 3.) Onfido’s software also can compare the faceprints obtained from a consumer’s identification or photograph with other biometric data in Onfido’s database, such as the

biometric data of known masks or other consumers’ photographs. (Compl. ¶¶ 2, 25, 27.) Online businesses can integrate Onfido’s software into their products and mobile apps in such a way that consumers seeking to verify their identities likely do not know that they are interacting with and providing their sensitive information to Onfido, a third party. (Id. ¶¶ 3, 4, 21.) Sosa, an Illinois citizen, is a member of OfferUp, an online marketplace that partnered with Onfido to verify its users’ identities using Onfido’s software. (Id. ¶¶ 8, 33, 34); Sosa v. Onfido, 8 F.4th 631, 634–35 (7th Cir. 2021). In April 2020, Sosa verified his identity with

2 In a declaration filed at the outset of the case, Onfido’s Chief Product Officer stated that Onfido’s headquarters and principal place of business are in California. (Declaration of Kevin Trilli (“Trilli Decl.”) (Dkt. No. 1-4) ¶¶ 1, 3.) OfferUp by using OfferUp’s mobile application to “upload[] a photograph of his driver’s license and a photograph of his face.” (Compl. ¶ 35); Sosa, 8 F.4th at 635. Onfido used its software to scan Sosa’s face, extract Sosa’s faceprints, and compare the two photographs. (Compl. ¶ 35; Resp. at 3.) “Onfido then kept Sosa’s unique faceprint in a database and accessed it every time

another person used Onfido’s verification process.” (Resp. at 3.) Onfido did not inform “Sosa that it would collect, store, or use his biometric identifiers derived from his face,” and Sosa never signed a written release allowing Onfido to do so. (Compl. ¶¶ 36, 38.) Nor did Onfido inform Sosa about a biometric data retention policy or whether it would “ever permanently delete the biometric identifiers derived from his face.” (Id. ¶ 37.) In fact, “there was almost no notice whatsoever that Onfido [was] even involved in the process.” (Id. ¶ 36.) PROCEDURAL HISTORY Sosa filed suit against Onfido in the Circuit Court of Cook County, Illinois, alleging that Onfido violated Illinois’s Biometric Information Privacy Act (“BIPA”), 740 Ill. Comp. Stat. 14/1 et seq. (See generally Compl.) Sosa seeks to represent himself and a putative class of Illinois

residents “who had their biometric identifiers or biometric information, including faceprints, collected, captured, received, otherwise obtained, or disclosed by Onfido while residing in Illinois.” (Id. ¶ 41.) Sosa alleges that Onfido violated sections 15(a) and 15(b) of BIPA and requests, on behalf of himself and the putative class, (1) injunctive and equitable relief that requires Onfido to comply with “BIPA’s requirements for the collection, storage, and use of biometric identifiers and biometric information”; (2) “liquidated damages of $5,000 for each willful and/or reckless violation” of BIPA or, alternatively, “liquidated damages of $1,000 for each negligent violation” of BIPA; and (3) “reasonable attorneys’ fees, costs, and expenses.” (Id. ¶¶ 47–49, 53–56, 58.) Onfido removed Sosa’s lawsuit to this Court based on diversity jurisdiction and the Class Action Fairness Act (“CAFA”).3 (Notice of Removal (Dkt. No. 1) at 3–9.) Onfido then filed a motion to compel arbitration. (Dkt. No. 20.) We denied Onfido’s motion (Dkt. No. 31), and the Seventh Circuit affirmed our decision. Sosa, 8 F.4th at 634–35. After the case returned to us

from the Seventh Circuit, Onfido moved to dismiss Sosa’s Complaint under Rule 12(b)(6) arguing, among other things, that BIPA violates the United States Constitution’s First Amendment. (See Mot. at 1.) Because Onfido’s motion challenged the constitutionality of a state statute, we gave Illinois the opportunity to intervene and defend BIPA’s constitutionality (Dkt. No. 50), but it has declined to do so. We also directed the parties to submit supplemental briefing regarding Sosa’s standing to assert that Onfido violated section 15(a) of BIPA, which the parties have done. (See Dkt. Nos. 52, 54, 55.) Onfido’s motion to dismiss is now ripe for decision.

3 We are satisfied that we have jurisdiction over Sosa’s lawsuit. The citizenship of the named parties is completely diverse—Sosa is a citizen of Illinois, and Onfido is incorporated in Delaware and maintains its principal place of business in either California or England (Compl. ¶¶ 8, 9; Trilli Decl. ¶ 3)—and the amount in controversy is more than $75,000 because it would cost Onfido at least $80,000 to re-engineer its services in response to Sosa’s request for injunctive relief (Notice of Removal at 4–5; Trilli Decl. ¶ 4); see Tropp v. W.-S. Life Ins. Co., 381 F.3d 591, 595 (7th Cir. 2004) (explaining that “the cost a defendant incurs in complying with injunctive relief is a legitimate consideration” in determining whether the amount in controversy exceeds $75,000 as required for diversity jurisdiction). We therefore have diversity jurisdiction over this case. See 28 U.S.C. § 1332(a); Page v. Democratic Nat’l Comm., 2 F.4th 630, 634–36 (7th Cir. 2021) (discussing the requirements for diversity jurisdiction). We also have jurisdiction under the CAFA.

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