Solon v. Midwest Medical Records Association, Inc.

CourtAppellate Court of Illinois
DecidedNovember 10, 2008
Docket1-07-2723 Rel
StatusPublished

This text of Solon v. Midwest Medical Records Association, Inc. (Solon v. Midwest Medical Records Association, Inc.) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Solon v. Midwest Medical Records Association, Inc., (Ill. Ct. App. 2008).

Opinion

THIRD DIVISION November 10, 2008

No. 1-07-2723

WALTER SOLON and CYNTHIA ZALETEL, on ) Appeal from Behalf of Themselves and a Class of Others Similarly ) the Circuit Court Situated, ) of Cook County. ) Plaintiffs-Appellees, ) ) No. 04-CH-7119 v. ) ) MIDWEST MEDICAL RECORDS ) ASSOCIATION, INC., ) Honorable ) James F. Henry, Defendant-Appellant. ) Judge Presiding.

JUSTICE THEIS delivered the opinion of the court:

Plaintiffs Walter Solon and Cynthia Zaletel, on behalf of themselves and a class of others

similarly situated, brought this action against defendant Midwest Medical Records Association

(MMRA) seeking, inter alia, damages incurred as a result of defendant’s allegedly deceptive and

illegal practice of overcharging patients for requested copies of medical records. Defendant

moved to strike that portion of the complaint under section 2-615 of the Code of Civil Procedure

(Code) (735 ILCS 5/2-615 (West 2004)). The trial court denied defendant’s motion and certified 1-07-2723

a question for review pursuant to Supreme Court Rule 308. 155 Ill. 2d R. 308. Defendant

sought review of that question, which we answer in the negative, holding that it is not per se

reasonable to charge a flat $20 handling fee under sections 8-2001 and 8-2003 of the Code. 735

ILCS 5/8-2001, 8-2003 (West 2004).

BACKGROUND

Few facts of the underlying case are necessary to answer the certified question before us.

According to the complaint, defendant is a service company that receives and fulfills requests

from patients for copies of their medical records on behalf of health care facilities and

practitioners (collectively, health care providers). Defendant assigns its staff to work on-site at

health care providers’ offices to receive medical records requests, locate and copy the requested

records, and send the records to the patient along with a bill for services. The staff also is

responsible for maintaining records of all requests and other administrative matters.

Plaintiffs allege that defendant does not charge health care providers for these services.

Rather, defendant performs this service for health care providers in exchange for the exclusive

right to provide medical records to patients for a fee. Defendant and the health care providers

negotiate the price per page charged to patients. Defendant then bills and collects the fees

directly from patients. In addition to the per-page fee for providing copies of records, defendant

also charges patients a flat $20 handling fee, which defendant refers to as a “process fee.”

Plaintiffs contend that defendant’s billing practices are fraudulent and violate state law.

They brought a four-count complaint alleging a breach of contract in count I; a violation of

sections 8-2001 and 8-2003 of the Code (735 ILCS 5/8-2001, 8-2003 (West 2004)) in count II; a

violation of section 2 of the Consumer Fraud and Deceptive Business Practices Act (815 ILCS

2 1-07-2723

505/2 (West 2004)) in count III; and a violation of section 2 of the Uniform Deceptive Trade

Practices Act (815 ILCS 510/2 (West 2004)) in count IV.

With respect to count II, plaintiffs specifically allege that the plain language of sections

8-2001 and 8-2003 of the Code only permits defendant to charge for the lesser of the “reasonable

expense of production, Illinois’ statutory price limit for copies applicable to the type of copies

[defendant] furnished, or a fair price for the copies.” Therefore, they argue, the flat $20 handling

fee is improper. In response, defendant filed a motion to strike count II. It argued, inter alia,

that plaintiffs misconstrued sections 8-2001 and 8-2003 and, therefore, failed to allege a cause of

action under those statutes. The circuit court denied defendant’s motion.

Defendant then moved pursuant to Supreme Court Rule 308(a) (155 Ill. 2d R. 308(a)) to

certify the following question for review by this court:

“Is it reasonable per se for a provider of medical record copies under

[sections 8-2001 and 8-2003 of the Code] to charge the full amount of the $20

process fee, or is the provider limited to a lesser charge if the evidence shows that

the lesser charge is all that is reasonable?”

Initially, we denied defendant’s petition. However, the supreme court subsequently issued a

supervisory order directing this court to answer the certified question.

ANALYSIS

We apply a de novo standard of review to the legal question presented in an interlocutory

appeal brought pursuant to Supreme Court Rule 308(a). Anthony v. City of Chicago, 382 Ill.

App. 3d 983, 987, 888 N.E.2d 721, 725 (2008). Our review is strictly limited to the certified

question presented. Anthony, 382 Ill. App. 3d at 987, 888 N.E.2d at 725. We do not render an

3 1-07-2723

opinion on the propriety of any underlying orders of the circuit court. Anthony, 382 Ill. App. 3d

at 987, 888 N.E.2d at 725.

Initially, we note that the certified question presents a case of first impression. Thus, we

turn to the familiar rules of statutory construction to guide our analysis. Our primary objective

in construing a statute is to ascertain and give effect to the intent of the legislature. Alvarez v.

Pappas, 229 Ill. 2d 217, 228, 890 N.E.2d 434, 441 (2008). All other rules of statutory

construction are subordinate to this principle. Alvarez, 229 Ill. 2d at 228, 890 N.E.2d at 441.

The best evidence of legislative intent is the language of the statute itself, which must be given

its plain and ordinary meaning. Cinkus v. Village of Stickney Municipal Officers Electoral

Board, 228 Ill. 2d 200, 216, 886 N.E.2d 1011, 1021 (2008). The statute must be read as a whole

and no words should be interpreted so as to be rendered superfluous or meaningless. In re J.W.,

204 Ill. 2d 50, 62-63, 787 N.E.2d 747, 755 (2003), citing Collins v. Board of Trustees of the

Firemen’s Annuity Benefit & Fund, 155 Ill. 2d 103, 110, 610 N.E.2d 1250, 1255 (1993). Nor

may we read into the statute any exceptions, limitations, or conditions that were not expressed by

the legislature. In re J.W., 204 Ill. 2d at 62, 787 N.E.2d at 755.

At the time plaintiffs filed their complaint, sections 8-2001 and 8-2003 of the Code1

provided:

1 For the purposes of this appeal, the relevant language of section 8-2003 is

identical to that of section 8-2001, with the former section applicable to “practitioners,”

including physicians’ offices, and the latter section applicable to “health care facilities,”

including hospitals. 735 ILCS 5/8-2001, 8-2003 (West 2004).

4 1-07-2723

“Every [health care provider] shall, upon the request of any patient ***,

*** permit copies of [a patient’s medical] records to be made by him *** or his

*** physician ***. A request for copies of the records shall be in writing and

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