Smooth Solutions Limited Partnership v. Light Age, Inc.

CourtCourt of Appeals of Texas
DecidedJune 26, 2013
Docket04-11-00677-CV
StatusPublished

This text of Smooth Solutions Limited Partnership v. Light Age, Inc. (Smooth Solutions Limited Partnership v. Light Age, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Smooth Solutions Limited Partnership v. Light Age, Inc., (Tex. Ct. App. 2013).

Opinion

Fourth Court of Appeals San Antonio, Texas

MEMORANDUM OPINION No. 04-11-00677-CV

SMOOTH SOLUTIONS LIMITED PARTNERSHIP, Appellant

v.

LIGHT AGE, INC., Appellee

From the 37th Judicial District Court, Bexar County, Texas Trial Court No. 2005-CI-13168 Honorable David A. Berchelmann, Jr., Judge Presiding

Opinion by: Marialyn Barnard, Justice

Sitting: Karen Angelini, Justice Marialyn Barnard, Justice Luz Elena Chapa, Justice

Delivered and Filed: June 26, 2013

REVERSED AND REMANDED

Appellant Smooth Solutions Limited Partnership brought suit against appellee Light Age,

Inc., alleging claims for breach of contract, breach of warranty, and violation of the Texas

Deceptive Trade Practices Act (“DTPA”). Light Age filed a counterclaim for breach of contract

and fraud. A jury answered “no” to all the submitted liability questions, and the trial court rendered

a take nothing judgment as to each party based on the jury’s verdict. Smooth Solutions appealed

to this court, arguing the trial court erred in refusing to submit its breach of contract question to 04-11-00677-CV

the jury. Upon review, this court affirmed the majority of the judgment, but reversed and remanded

as to a portion of Smooth Solutions’s breach of contract claim.

Upon remand, Light Age filed a no evidence motion for summary judgment, which was

denied by the judge who had presided over the original jury trial. However, when the matter was

assigned to another judge for trial, Light Age reurged its no evidence motion for summary

judgment, and the judge granted it. In the present appeal, Smooth Solutions contends the trial

court erred in granting Light Age’s no evidence motion for summary judgment. We reverse and

remand.

BACKGROUND

This is the second appeal to this court in this dispute between Smooth Solutions and Light

Age. Accordingly, we take much of the factual and procedural background from our previous

opinion:

Smooth Solutions is a laser hair removal company. In 2001, its founder, Dr. Steven Finder, contacted Light Age, which manufactures and sells laser hair removal machines, to inquire about equipment. Light Age stated it could provide Smooth Solutions with more reliable, less expensive equipment for laser hair removal. Light Age provided Smooth Solutions with quotes for machinery, attachments, and a two- year service contract. Smooth Solutions agreed to the second quotation provided by Light Age, which provided for the purchase of two machines, with the understanding that it would only be purchasing one machine.

Light Age installed the machine, which Smooth Solutions paid for “in full.” The day after installation, Smooth Solutions began experiencing problems. On the first day of use, the power supply to the machine exploded and smoke poured out, forcing Smooth Solutions to evacuate its clinic. Smooth Solutions returned the machine and Light Age repaired it, but it was dropped during shipping–a fact Light Age did not disclose to Smooth Solutions. Smooth Solutions continued to have problems with the machine and reported this to Light Age. After months of problems and insufficient response by Light Age, Dr. Finder called Light Age to sever the business relationship. Light Age agreed the machine was not performing properly and made several promises in an attempt to preserve the relationship with Smooth Solutions. The promises included providing Smooth Solutions with a “backup” machine, to be used when the original machine was inoperable, and an

-2- 04-11-00677-CV

agreement “to extend [Smooth Solutions’s] warranty two years at no additional cost.”

Light Age sent a second machine, but it was not identical to the first and lacked some features necessary for the treatment of Smooth Solutions’s clients. However, by using both machines, Smooth Solutions was able to keep most scheduled appointments until the day both machines temporarily stopped functioning. Each machine required a password to operate. The passwords changed periodically and Light Age failed to provide Smooth Solutions with the updated passwords. This occurred on a Saturday and no one from Light Age was available to provide the necessary passwords. When Dr. Finder was notified, he testified he immediately contacted the Light Age CEO and demanded the passwords be removed. According to Dr. Finder, the CEO agreed, but the passwords were never removed.

Around this same time, Light Age was failing to respond timely to repair requests, instructing Smooth Solutions to use the backup machine instead of sending a repair technician. Dr. Finder called Light Age to end the relationship and negotiate the return of both machines. Light Age apologized and asked for another chance. Dr. Finder agreed and Light Age began responding to repair requests in a more timely manner. But according to Dr. Finder, the reliability of Light Age’s machines was not as good as machines provided by other vendors.

When the original two-year warranty was about to expire Dr. Finder suggested a three-month trial period during which Light Age would service the machines and keep track of costs, even though Light Age had agreed to provide an additional two- year warranty at no cost. In exchange, Smooth Solutions would pay Light Age $3,900. At the end of the trial period, Light Age claimed it had spent $5,000 servicing the machines. At this time, Light Age demanded that Smooth Solutions pay $36,000 for an additional one-year warranty on the machine. Smooth Solutions refused, so Light Age refused to service the machines or provide the necessary passwords to operate the machines. Once the passwords expired, the machines ceased to operate. Smooth Solutions requested the service manual for the machines, but Light Age refused unless Smooth Solutions paid $25,000–the amount Light Age claimed was owed for the second machine in the second quotation. Light Age ultimately demanded payment of $96,750 and threatened legal action. Smooth Solutions refused to pay and filed suit; Light Age counterclaimed.

Following a nine-day jury trial, the jury answered “no” to all liability questions. The trial court entered a take-nothing judgment based on the verdict. Smooth Solutions appealed. In a single issue, Smooth Solutions claim[ed] the trial court erred in refusing to submit its breach of contract question to the jury and that the refusal was harmful. Light Age argue[d] there was no error because the breach of contract claims pled by Smooth Solutions were subsumed within the breach of warranty question submitted to the jury.

-3- 04-11-00677-CV

Smooth Solutions Ltd. P’ship v. Light Age, Inc., No. 04-08-00093-CV, 2009 WL 1804846, at *1–

*2 (Tex. App.—San Antonio June 24, 2009, no pet.) (mem. op.).

Upon review, this court found that as to its breach of contract claim, Smooth Solutions

pleaded and presented evidence that Light Age: (1) failed to provide a reliable machine, (2) failed

to provide a machine with the requested specifications, (3) failed to provide a machine that

functioned as promised, (4) failed to provide an additional two-year warranty as promised, and (5)

failed to remove the password on the machine as promised. Id. at *3. We held these first three

contentions were subsumed within the breach of warranty question posed to the jury. Id. at *4.

However, we held the remaining contentions–failure to provide the additional warranty and

remove the password–were not subsumed within the breach of warranty question, and Smooth

Solutions was entitled to a jury question on breach of contract based on these claims. Id. at *4.

We further held the trial court’s refusal to permit a jury question on Smooth Solutions’s breach of

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