Smith v. Equitrac Corp.

88 F. Supp. 2d 727, 2000 U.S. Dist. LEXIS 2787, 82 Fair Empl. Prac. Cas. (BNA) 590, 2000 WL 271480
CourtDistrict Court, S.D. Texas
DecidedMarch 10, 2000
DocketCiv.A. G-98-521
StatusPublished
Cited by2 cases

This text of 88 F. Supp. 2d 727 (Smith v. Equitrac Corp.) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Smith v. Equitrac Corp., 88 F. Supp. 2d 727, 2000 U.S. Dist. LEXIS 2787, 82 Fair Empl. Prac. Cas. (BNA) 590, 2000 WL 271480 (S.D. Tex. 2000).

Opinion

ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

KENT, District Judge.

Plaintiff Kevin Smith, a black male, is employed as a Field Service Technician with Defendant Equitrac. Equitrac hired a white male from outside the company to fill the position of Senior Field Service Technician, and Smith alleges that Equit-rac improperly failed to consider him for this promotion. According to Smith, Defendant’s actions amount to racial discrimination in contravention of the provisions of the Civil Rights Act of 1871, 42 U.S.C. § 1981, and the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq. (“Title VII”). Smith also alleges that after he filed a Charge of race discrimination with the United States Equal Opportunity Commission, Equitrac retaliated against him by placing him on probation, and thereby violated the anti-retaliation provisions of Title VII, 42 U.S.C. § 2000e-3(a). Now before the Court is Defendant’s Motion For Summary Judgment, filed January 12, 2000. *729 For reasons set forth more fully below, Equitrac’s Motion is GRANTED in its entirety.

I. FACTUAL SUMMARY

Equitrac designs, manufactures, sells and maintains automatic systems for monitoring the usage of various office machines, including fax machines, word processors, telephones, and postal meters. Plaintiff Smith was hired on November 10, 1997 as a Field Service Technician for Equitrac’s Houston office, a position which Smith still holds. In his capacity as Field Service Technician, Smith is responsible for network computer installations, service, troubleshooting and maintenance. Many of Equitrac’s clients within the Houston service area are medium to large law firms.

At the time Smith was hired, there was one other Field Service Technician working in the Houston office, Todd Lisella, a black male. About a month after Smith was hired, Equitrac hired another black male, Ron Hudson, as a Field Service Technician. James Dabney, a white male, had been a Field Service Technician in the Houston office, but was promoted to Senior Field Service Technician about a month before Smith was hired. Dabney was responsible for coordinating the customer service performed by the Houston office.

Almost immediately after taking the job, Smith began to express his dissatisfaction with the way in which Dabney distributed the service calls to the Field Service Technicians. Smith believed that he and Hudson received an unfair proportion of the work assignments, and that Dabney and Lisella did little work and even falsified their database entries to make it appear that they were making service calls.

Smith initially complained about Dab-ney’s work assignments to Ron Hollen-back, Equitrac’s Operations Manager in Dallas. When Debbie Johnson replaced Hollenback as Operations Manager, Smith also complained to Johnson about the allegedly inequitable work assignments. Johnson investigated Smith’s complaints, and initially concluded, based on service statistics, that they were unsubstantiated. However, in an attempt to respond to Smith’s complaints, Johnson eventually required the Field Service Technicians to log all service calls and prepare a daily service-to-do list. Both logs were to be faxed to Johnson on a daily basis.

Smith was not satisfied with these reforms, and continued to complain to Johnson about the work assignments. Smith then relayed his complaints to Robert Diano, Equitrac’s Director of Human Resources, whose office is located at corporate headquarters in Florida.

After Diano had been drawn into the dispute, Johnson directed that Dabney was no longer to coordinate service calls in the Houston office. Instead, Tom Stubbs, working out of the Dallas office, was made responsible for work assignments. In addition, Johnson required the Field Service Technicians to turn in all service logs to Jeanette Riewe, the receptionist for the Houston office. Clients were required to sign the completed service reports to verify receipt of service. Johnson and Stubbs were also to call clients to confirm that service had been completed.

These corrective measures seemed to have had two effects. First, Dabney and Lisella resigned. Second, Smith admits that the work load was distributed more equitably. In spite of the success of these measures, Smith was not entirely happy with the new procedures, and continued to complain to Johnson.

The resignation of Dabney left the position of Senior Field Service Technician open. After placing an advertisement in the Houston newspapers, Equitrac interviewed and hired a white male from outside the company, Brian Bozovsky. Although at this point he had only five months experience on the job with Equit-rac, Smith was upset that Bozovsky had been hired for this position. He complained to Johnson about the decision, and, not satisfied with Johnson’s response, complained to Diano in Florida. Diano at *730 tempted to resolve Smith’s dissatisfaction by having Johnson explain to Smith that Bozovsky was not Smith’s supervisor, and that Bozovsky would only be coordinating service within the Houston office.

It appears that even before Bozovsky was hired, Smith did not have a good working relationship with Johnson, his Dallas supervisor. According to Johnson, Smith often spoke to her in a disrespectful, authoritative and hostile tone of voice. Johnson alleges that when Smith called her in Dallas, he would tell Johnson’s receptionist to “get her [Johnson’s] hot ass on the phone” or “get her ass on the phone.” Johnson alleges she learned that Smith made other derogatory remarks about her. Smith allegedly told others, in reference to Johnson, “God knows what the f_k she is doing,” and referred to Johnson as a “hillbilly bitch.”

After yet another unpleasant telephone conversation with Smith on June 22, 1998, Johnson decided that Smith’s insubordination could no longer be tolerated, and elected to place Smith on probation for 30 days. Prior to this telephonic altercation, on June 15, 1998 Smith filed his EEOC Complaint, alleging that Equitrac’s failure to promote him to the position of Senior Field Service Technician was motivated by racial discrimination. The parties hotly dispute whether Equitrac knew of the EEOC Complaint at the time it decided to place Smith on probation for insubordination. Smith contends that Equitrac learned of the EEOC Complaint before it elected to place him on probation, and that the probation was not really intended as a sanction for insubordination, but rather was retaliation for filing the EEOC Complaint.

Several months before Smith was placed on probation, Dianna Cruz, a Customer Service Representative working out of the Houston office, complained to Hollenback that Smith was sexually harassing her. Cruz alleged that Smith referred to her as “honey” and “baby”, made inappropriate comments about her personal relationships, asked what she was doing on her personal time, and made comments to the effect that if Cruz wasn’t married, he would marry her. Although both Hollen-back and Johnson were aware of and investigated Cruz’s allegations of sexual harassment, neither took immediate remedial action.

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Bluebook (online)
88 F. Supp. 2d 727, 2000 U.S. Dist. LEXIS 2787, 82 Fair Empl. Prac. Cas. (BNA) 590, 2000 WL 271480, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smith-v-equitrac-corp-txsd-2000.