Smith v. AIRTRAN AIRWAYS, INC.

744 F. Supp. 2d 1274, 2010 U.S. Dist. LEXIS 108527, 2010 WL 4007597
CourtDistrict Court, M.D. Florida
DecidedOctober 12, 2010
Docket6:09-cv-00582
StatusPublished
Cited by1 cases

This text of 744 F. Supp. 2d 1274 (Smith v. AIRTRAN AIRWAYS, INC.) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Smith v. AIRTRAN AIRWAYS, INC., 744 F. Supp. 2d 1274, 2010 U.S. Dist. LEXIS 108527, 2010 WL 4007597 (M.D. Fla. 2010).

Opinion

ORDER

TIMOTHY J. CORRIGAN, District Judge.

Former flight attendant, Kersaundra Smith, 1 sues her previous employer, Air-Tran Airways, Inc., claiming that her termination for dishonesty was, in fact, racially motivated or retaliatory and that she was subjected to a hostile work environment. 2

*1276 This case is before the Court on a motion by Defendant, AirTran, for summary judgment. (Doc. 10). AirTran has filed exhibits in support of the motion and Plaintiff, Smith, has filed a response. (Docs. 11-12, 17). The Court held a hearing on the motion July 20, 2010, the record of which is incorporated by reference. (Doc. 19). After that hearing and at the request of the Court, AirTran provided a complete copy of the plaintiffs deposition transcript with exhibits. (Doc. 20).

I. Facts

Kersaundra Smith is an African American female. On June 25, 2004, AirTran hired her as a flight attendant. (Doc. 20, Pl. Depo. at 27). She received positive compliments from both passengers and other crew members on eight occasions ranging from February 22, 2005 to April 16, 2007. (Doc. 20 at Ex. 13-20). Her good service earned her a position in the L-One Training Session on November 13, 2006. Id. at Ex. 21. However, there were also problems with her job performance. On July 13, 2004, while acting as lead flight attendant, Smith encountered a problem with a customer who would not behave and caused such a stir with profanity and refusing to sit in her seat, that the plane was required to return to the gate. Id. at Ex. 10. The customer complained in writing. Id. Smith filed two reports on the matter and met with AirTran officials. Id. A non-disciplinary memo about the incident was entered into Smith’s file on August 23, 2005, and the matter was closed. Id.

On February 11, 2006 fellow flight attendant Danielle Reese alleged that Smith had been calling her all night and had finally threatened, “I am going to [expletive] you up when I see you. You can believe that.” Id. (emphasis in original). The same day, Smith was suspended with pay and required to meet with AirTran officials ten days later on February 21. Id. Smith admitted calling Reese several times because she believed that Reese was stalking her boyfriend, Gregory Smith. Id. AirTran ultimately concluded it did not have enough information to determine if Smith had behaved inappropriately but advised her against unprofessional or retaliatory contact with Reese. Id. at Ex. 11.

Then, on a trip from April 16-19, 2006, Smith flew with flight attendants Sebastian Davis and Michael Gaitan. While describing her relationship with Davis, Smith said in deposition, “We’re the comedians of AirTran.” (Doc. 20, Pl. Depo. at 156). The other flight attendant, Gaitan, did not find their antics so funny. He reported them both. (See, Doc. 20 at Ex. 26). Gaitan wrote up Davis for multiple incidents of air safety violations and rudeness to passengers. Smith, he wrote up for failure to supervise, condoning, and in some cases, joining in Davis’ inappropriate behavior. AirTran, after meeting with Smith in the presence of her union representative and asking for her side of the story, found these allegations to be true and on May 30, 2006 issued a Termination Warning to her file warning that additional violations of the AirTran Airways Code of Conduct in the next twelve months could result in Smith’s termination. Id. at Ex. 25, 27.

Smith filed a grievance with her union, the Association of Flight Attendants (AFA). Id. at Ex. 28-29. AirTran offered to reduce the Termination Warning to a lesser Written Warning on December 15, *1277 2006. Id. at Ex 30. Over four months later, however, when AirTran had heard from neither the AFA nor Smith, it withdrew the offer and the Termination Warning remained in effect. Id. at Ex. 31.

On February 19, 2007, a family boarded Smith’s plane, to find one of their seats missing a cushion and the others covered in vomit. Id. at Ex. 34. The plane was booked full. The family complained in writing that Smith yelled at the children and told them they either had to sit in vomit or get off the plane. Id. The lead flight attendant on that trip, Abraham Torres, reported Smith to AirTran and largely confirmed the family’s story saying, “Kersandrafsic] [Smith] was out of line with her statements.” (Doc. 11, Parker Aff. at Ex. D.)

On March 21, 2007, before AirTran had a chance to respond to the February 19 incident, Smith called in a “fatigue call.” (Doc. 20 at Ex. 35). She claimed that while she had been working at Dallas Fort Worth, her hotel had been very noisy. Id. Though she could have changed rooms to avoid the noise, she claimed only smoking rooms were available and those were unacceptable. Id. Thus, though Smith arrived at 9:30 p.m. and did not have to leave until 1:00 p.m. the next day, she claimed she was not rested and was unfit to fly. Id.

AirTran met with Smith on April 12, 2007 to discuss the February 19 and March 21 incidents. Id. at Ex. 37. As before, she was represented by the AFA. Id. Smith admitted that both incidents occurred, but denied both that she was rude to the passengers and that she was malingering when she made the fatigue call. Id. AirTran concluded that her fatigue call was unjustified. Id. at Ex. 39. It also concluded that the agreement of the family’s complaint and Torres’ report suggested that Smith was guilty of having made inappropriate and unprofessional comments toward the family. Id. AirTran terminated Smith on May 2, 2007. Id.

Smith filed a grievance through the AFA on May 9 and a complaint for discrimination with the EEOC. Id. at Ex. 40-42, 75. On September 27, 2007 the EEOC dismissed her claim because it was “unable to conclude that the information obtained established] violations of the statutes.” Id. at Ex. 75. 3 On November 15, 2007, AirTran agreed through a “Last Chance Agreement” to rehire Smith with a twenty-four month probationary status. Id. at Ex. 43.

Smith recorded a “no-show” on March 4, 2008 and received another customer complaint on March 10, 2008. Id. at Ex. 12, 44. For the “no-show” she received minor discipline of 4 points on her attendance record. Id. at Ex. 12. For the complaint, AirTran acknowledged in a letter to Smith on May 24 that it would be within its rights to terminate her, but elected to give her another chance. Id. at Ex. 44.

On May 28, 2008, Smith went on an ArTran website that allowed employees to sign-up to travel for free, and scheduled a flight. 4 Id. at Ex. 45.

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Bluebook (online)
744 F. Supp. 2d 1274, 2010 U.S. Dist. LEXIS 108527, 2010 WL 4007597, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smith-v-airtran-airways-inc-flmd-2010.