Smith, LaShonda v. Macy's Corporate Services

2018 TN WC 181
CourtTennessee Court of Workers' Compensation Claims
DecidedNovember 5, 2018
Docket2018-06-0810
StatusPublished

This text of 2018 TN WC 181 (Smith, LaShonda v. Macy's Corporate Services) is published on Counsel Stack Legal Research, covering Tennessee Court of Workers' Compensation Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Smith, LaShonda v. Macy's Corporate Services, 2018 TN WC 181 (Tenn. Super. Ct. 2018).

Opinion

FILED Nov 05, 2018 11:02 AM(CT) TENNESSEE COURT OF WORKERS' COMPENSATION CLAIMS

TENNESSEE BUREAU OF WORKERS’ COMPENSATION IN THE COURT OF WORKERS’ COMPENSATION CLAIMS AT NASHVILLE

LASHONDA SMITH, ) Docket No. 2018-06-0810 Employee, ) v. ) State File No. 31238-2018 MACY’S CORPORATE ) SERVICES, ) Judge Joshua Davis Baker Employer. ) )

EXPEDITED HEARING ORDER

Ms. Smith requested temporary disability and medical benefits in an expedited hearing on October 16, 2018. The issue is whether Ms. Smith is likely to prevail at hearing on the merits in proving the injury she sustained while riding a bus home from work occurred within the course and scope of her employment for Macy’s. Macy’s argued she is unlikely to prevail as Macy’s did not provide the bus service and did not pay or reimburse Ms. Smith for her transportation. The Court holds that Ms. Smith is unlikely to prevail at a hearing on the merits because evidence is insufficient to prove that Macy’s made a deliberate and substantial payment for the bus service.

Claim History

On November 29, 2017, Ms. Smith finished her shift at Macy’s distribution center in Portland, Tennessee, and took a seat near the back of a Safe Harbor bus to Clarksville. Safe Harbor, a charitable organization, operated the bus service between Clarksville and Portland solely for Macy’s seasonal employees. Roughly fifty other employees boarded the bus with Ms. Smith.

About thirty minutes into her ride, Ms. Smith smelled smoke and turned to see flames at the back of the bus. She yelled for the driver to stop. He pulled to the roadside, but in his distress, he fled without putting the bus in park. Panic ensued as the bus rolled backward toward a creek-bed. Ms. Smith said, “Everybody began to scream, [as] the bus started going off the road.” Ms. Smith struggled to escape from behind dozens of passengers, all of whom were trying to exit the moving bus. Some passengers kicked out windows and jumped. Ms. Smith scrambled to the door and grappled with her fear of jumping versus facing the flames. She said, “I was just trying to get myself to jump . . . I just remember jumping, and that was it.” She awoke in an ambulance.

After Ms. Smith received emergent care at NorthCrest Medical Center for her left hip, she filed a workers’ compensation claim. Macy’s denied her claim, asserting the injury did not occur within the course and scope of her employment because Safe Harbor owned and operated the bus service. Further, Macy’s claimed it did not pay for or furnish Safe Harbor’s transportation for employees. Ms. Smith did not receive medical treatment after the denial.

Kyle Bennett, vice-president of the company that operates Safe Harbor, testified by deposition. He described its business arrangement with Macy’s as “an industry first.” Safe Harbor, a non-profit residential facility, offered “housing, transportation, and employment services” for “those facing hard times [to] restore their faith in God.” For other employers, Safe Harbor acted as a quasi-staffing agency. In those cases, Safe Harbor collected money from businesses who employed residents, then paid the residents wages minus the cost of their housing and transportation.

In 2015, Macy’s approached Safe Harbor “to assist in recruiting” seasonal employment for its Portland distribution center. They entered into a direct hire recruiting service agreement whereby Safe Harbor submitted prospective employees’ resumes to Macy’s by email. If Macy’s hired the employee, it paid Safe Harbor “a margin fee” of fourteen percent of that employee’s gross pay. Mr. Bennett testified, “If we assisted in the recruiting and provided the transportation for them, then [Macy’s] did pay the margin.” When counsel asked Mr. Bennett if Macy’s paid “the margin fee for every employee on that bus,” he answered, “yes.” He also said Macy’s contracted with Safe Harbor in part to provide transportation services, although he acknowledged the contract did not reflect that understanding. He said Safe Harbor had buses dedicated to Macy’s seasonal employees, and “ninety percent” of those using the bus service were “just people in the community that Macy’s had hired” who had no affiliation to Safe Harbor.

Ms. Smith, a Clarksville resident without affiliation to Safe Harbor, explained how her seasonal employment began during the 2016 and 2017 holiday seasons. In 2016, she responded to Macy’s advertisements on billboards and flyers, and Macy’s directed her to apply at Safe Harbor in Clarksville. Her 2016 application showed Macy’s designated her as a “referral” of “Safe Harbor Staffing.” She rode the Safe Harbor bus to work for Macy’s that year, and Safe Harbor deducted money directly from her bank account to cover transportation costs. In 2017, Macy’s sent Ms. Smith mail and email to advertise its seasonal employment. But this time, Macy’s directed her to a local Goodwill, instead of to Safe Harbor, to complete an application. There, she met solely with Macy’s representatives.

2 Ms. Smith explained Macy’s offered the Safe Harbor transportation service to its seasonal employees again in 2017, but Macy’s deducted the transportation fee directly from her paycheck. She and “most” others signed a Transportation Program Election Form on Macy’s letterhead during orientation to allow the payroll deduction. The form authorized Macy’s to deduct $20.00 from weekly paychecks to offset Safe Harbor’s transportation costs and directed the employees “to abide by Macy’s policies regarding the use of this program.” Macy’s also provided special employee-identification badges for bus passes and gave employees Safe Harbor’s bus schedule.

Ms. Smith testified that Macy’s offer of transportation through Safe Harbor enabled her to work. She said Macy’s in Portland is sixty miles from Clarksville. No public transportation existed between the two cities. Alternative public transportation cost $650 for a five-day workweek. Ms. Smith earned $358.75 as an average weekly wage.

Holly Hubbs, Macy’s HR director for the Portland facility, provided information about Macy’s seasonal employment, recruitment, and its relationship with Safe Harbor. She testified Macy’s recruited in Clarksville to fulfill staffing demands for the holiday season, recruiting “seventeen hundred” seasonal employees from Clarksville in 2017. She “provided a head count to Safe Harbor” of those hired and riding the bus. While she did not know “the exact number” of bus riders, it was “a lot.” Macy’s designated Goodwill applicants as Safe Harbor recruits. Macy’s did not own or control the Safe Harbor buses, only paid employees for hours worked in the facility, and did not reimburse employees or otherwise pay for transportation. She explained Safe Harbor asked Macy’s to deduct the transportation fee from employees’ paychecks in 2017 because it was burdensome to track and collect payment. She could not say what “Macy’s Policies” meant on the election form, only saying Macy’s wanted employees to behave respectfully while riding the bus.

Findings of Fact and Conclusions of Law

Ms. Smith need not prove every element of her claim by a preponderance of the evidence to receive relief at an expedited hearing. Instead, she must present sufficient evidence that she is likely to prevail at a final hearing. McCord v. Advantage Human Resourcing, 2015 TN Wrk. Comp. App. Bd. LEXIS 6, at *7-8, 9 (Mar. 27, 2015).

To prove compensability at a final hearing, Ms. Smith must establish her injury arose primarily out of the course and scope of her employment with Macy’s. Tenn. Code Ann. § 50-6-102(14) (2018).

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Bluebook (online)
2018 TN WC 181, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smith-lashonda-v-macys-corporate-services-tennworkcompcl-2018.