SmartLinx Solutions LLC v. Zeif

CourtDistrict Court, D. South Carolina
DecidedMarch 29, 2022
Docket2:21-cv-00711
StatusUnknown

This text of SmartLinx Solutions LLC v. Zeif (SmartLinx Solutions LLC v. Zeif) is published on Counsel Stack Legal Research, covering District Court, D. South Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
SmartLinx Solutions LLC v. Zeif, (D.S.C. 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF SOUTH CAROLINA CHARLESTON DIVISION

SmartLinx Solutions, LLC, ) Civil Action No. 2:21-cv-711-BHH ) Plaintiff, ) v. ) ) Opinion and Order Vitzeslav Zeif, ) ) Defendant. )

This matter is before the Court on Defendant Vitzeslav Zeif’s (“Zeif”) Motion to Dismiss Counts One, Two, Three, Six, Seven, and Eight of the Amended Complaint pursuant to Federal Rule of Civil Procedure 12(b)(6) and conditional Motion for Summary Judgment as to Count Five of the Amended Complaint.1 (ECF No. 28.) For the reasons set forth in this Order, the Motion is denied. BACKGROUND A. Factual History The following facts are presented in SmartLinx Solutions, LLC’s (“SmartLinx”) Verified Amended Complaint, and assumed to be true for purposes of the Motion to Dismiss. SmartLinx provides workforce management and scheduling solutions in the long-term care and nursing marketplace. (Am. Compl. ¶ 4, ECF No. 24.) SmartLinx distinguishes itself from other workforce management and placement companies through its scheduling products and software—Time and Attendance (“TA”) and Schedule Optimizer (“SO”), with the latest scheduling version including a feature called “Ideal Schedule.” (Id. ¶ 11.) Over the last twenty (20) years, SmartLinx has expended millions

1 The Amended Complaint does not include a Count Four. Accordingly, Zeif’s Motion is dispositive as to all outstanding claims. of dollars in research, development, and implementation of the scheduling software technology, including TA and SO. (Id. ¶ 12.) This scheduling technology is SmartLinx’s competitive edge in the marketplace and generates more than half of SmartLinx’s annual revenue. (Id. ¶ 13.) The scheduling software technology, and particularly the recently implemented

and trademarked Ideal Schedule feature, was designed to support unique and complex scheduling needs of the long-term care and nursing industry. (Id. ¶ 14.) The technology provides SmartLinx a comprehensive plan of a facility’s scheduling needs based on certain criteria, which SmartLinx contends is unrivaled in the industry and affords the company a competitive advantage. (Id.) During the year preceding the filing of the Amended Complaint, SmartLinx worked with other staffing agencies to roll out a new program that integrates the scheduling needs of nursing facilities with the supply of nurse staffing agencies through one interface provided by SmartLinx. (Id. ¶ 19.) Zeif was directly involved in the development of this

program. (Id.) SmartLinx hired Zeif in 2008 as Project Manager. (Id.) Zeif’s role with SmartLinx evolved over the course of thirteen years, from Service/Support to Product Management. (Id.) Throughout his employment with the company, SmartLinx issued Zeif, among other things: (1) a Samsung Galaxy Note 9; (2) an iPad; and (3) a Dell and Lenovo laptop (“SmartLinx Electronic Devices”) for use in connection with his employment responsibilities. (Id. ¶ 20.) During his tenure, Zeif worked hand in hand with SmartLinx’s development team in developing and enhancing the SmartLinx scheduling software application and had direct access to the source code underlying the software. (Id. ¶ 21.) SmartLinx’s source code is the unique and most fundamental component in the development of its scheduling software application, including the customization of software installations and development of critical features to the scheduling software application, such as Ideal Schedule. (Id. ¶ 22.) SmartLinx describes the source code as the “DNA” of SmartLinx’s scheduling technology. (Id.) SmartLinx’s source code is not

accessible to anyone outside of the company and, within the company, it is only accessible on a confidential and secured basis to those involved with its development. (Id. ¶ 23.) Zeif had substantial exposure to SmartLinx’s confidential and proprietary information and management-level proprietary data (“Proprietary Information”). (Id. ¶ 28.) As such, SmartLinx required Zeif to sign a document titled, “Non-Disclosure and Non- Compete Agreement” (“NDA”). (Id., Ex. A.) Zeif signed the NDA on April 10, 2009 and the form was acknowledged the same day by Georgia Haug on behalf of SmartLinx. (Id.) In September 2009, Zeif was promoted from Project Manager to the position of Director of

Support and Implementation. (Id. ¶ 29.) The NDA states that the signatory “will maintain appropriate personal and equipment security precautions in order to protect and maintain the confidential nature of all such materials.” (Id. ¶ 31.) It further states that signatory “specifically acknowledge[s] the proprietary and confidential status of all customer lists customer data, requirements and development documentation, and source or object code supplied in the course of my job execution.” (Id.) The NDA also provides: “I also commit that for a period of two (2) years beyond the conclusion of my work with SmartLinx Solutions, LLC, I will not be employed either as an employee, contractor or consultant with any entity that is directly competitive with SmartLinx Solutions, LLC.” (Id. ¶ 32.) Zeif received and was subject to the terms and conditions of the policies contained in the SmartLinx Employee Handbook, including its Code of Conduct, Corrective Action and Personal Property & Workplace Searches policies. (Id. ¶ 33; Ex. B.) Among other things, the Employee Handbook requires that “[e]mployees . . . exercise good judgment, good faith and loyalty to the Company in everyday performance,” and that employees are

required to “[a]dhere to the terms of the SmartLinx Solutions, LLC ‘Non-Disclosure and Non-Compete Agreement’ signed upon hire and maintained in their personnel file.” (Id. ¶ 34.) SmartLinx produces and maintains trade secrets and confidential information that have independent economic value. (Id. ¶ 75.) SmartLinx has taken and continues to take appropriate steps to maintain the confidentiality of its trade secrets and confidential and proprietary information. (Id. ¶ 75.) The source code for its scheduling software is maintained in the SmartLinx GitHub repository that only employees in SmartLinx’s Information Technology department with an authorized UserID and Password can access

in its native electronic form. (Id. ¶ 75(a).) The company’s practice and procedure is to remove access upon an employee’s separation of employment from SmartLinx. (Id.) SmartLinx requires all employees to sign agreements that protect its confidential and proprietary information, including the NDA, in an effort to ensure that its trade secrets and other proprietary information are not improperly used or disclosed. (Id. ¶ 75(b).) On February 12, 2021, Zeig informed Jim Pirraglia, SmartLinx Vice President of Product, that he was resigning from his employment with SmartLinx and would be willing to give the Company six weeks’ notice of his departure. (Id. ¶ 38.) Then, on February 14, 2021, Zeif spoke with Marina Aslanyan, SmartLinx’s Chief Executive Officer, and advised that he was resigning from the company with the intent to go to work for Intelycare, Inc. (“Intelycare”), which SmartLinx deems to be a direct competitor. (Id. ¶ 39.) Zeif stated that the job with Intelycare was an opportunity of a lifetime “too good to pass up” and that Intelycare wanted him “to come in and build a light version of a scheduling solution.” (Id. ¶ 40.) On the same day, Zeif was reminded of the restrictive covenant obligations in the

NDA. (Id. ¶ 41.) SmartLinx contends that Zeif denied he had any agreement with the company imposing such obligations until he received a copy of the NDA from the company in the course of discussing his departure from employment.

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SmartLinx Solutions LLC v. Zeif, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smartlinx-solutions-llc-v-zeif-scd-2022.