Sherry Horrocks v. Citizens Insurance Company of America

CourtMichigan Court of Appeals
DecidedJanuary 25, 2018
Docket336480
StatusUnpublished

This text of Sherry Horrocks v. Citizens Insurance Company of America (Sherry Horrocks v. Citizens Insurance Company of America) is published on Counsel Stack Legal Research, covering Michigan Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sherry Horrocks v. Citizens Insurance Company of America, (Mich. Ct. App. 2018).

Opinion

STATE OF MICHIGAN

COURT OF APPEALS

SHERRY HORROCKS and BRUCE UNPUBLISHED RZEPCZYNSKI, January 25, 2018

Plaintiffs-Appellants,

and

CUTTING CREW LAWN CARE,

Plaintiff,

v No. 335972 Kalamazoo Circuit Court CITIZENS INSURANCE COMPANY OF LC No. 2014-000370-NO AMERICA,

Defendant-Appellee,

HANOVER INSURANCE GROUP, NULTY AGENCY INC, and VANDAM & KRUSINGA BUILDING AND RESTORATION INC,

Defendants,

CITY OF PARCHMENT,

Other Party.

SHERRY HORROCKS and BRUCE RZEPCZYNSKI,

Plaintiffs-Appellees,

-1- CUTTING CREW LAWN CARE,

v No. 336480 Kalamazoo Circuit Court CITIZENS INSURANCE COMPANY OF LC No. 2014-000370-NO AMERICA,

Defendant-Appellant,

HANOVER INSURANCE GROUP, NULTY AGENCY INC, and VANDAM & KRUSINGA BUILDING AND RESTORATION INC,

Before: MARKEY, P.J., and HOEKSTRA and RONAYNE KRAUSE, JJ.

PER CURIAM.

In Docket No. 335972, plaintiffs, Sherry Horrocks and Bruce Rzepczynski, appeal by right the trial court’s order granting summary disposition in favor of defendant, Citizens Insurance Company of America (Citizens), as to plaintiffs’ claims of negligence and breach of contract. The trial court had previously dismissed their claims of fraud and intentional infliction of emotional distress, and plaintiffs do not appeal that decision. This case arises out of mold and water damage, and apparently eventual structural problems, at a house owned by Horrocks and used both for living and conducting a business. In Docket No. 336480, Citizens appeals by right the trial court’s denial of case evaluation sanctions despite the fact that Citizens had accepted a case evaluation award that had actually favored plaintiffs, and plaintiffs rejected that award. We affirm the trial court’s grant of summary disposition. We vacate the trial court’s denial of case evaluation sanctions and remand for clarification, retaining jurisdiction.

The house at issue was covered by a homeowner’s insurance policy from Citizens obtained through defendant Nulty Agency, and the business was covered by a business insurance policy issued by defendant Hanover Insurance Group. It is functionally undisputed that plaintiffs discovered a leak in the roof on January 8, 2014, with attendant water intrusion into the structure, although the parties dispute the severity of either the initial damage or amount of water intrusion.

-2- The gravamen of this matter is a dispute over exactly what transpired thereafter and the propriety of either party’s participation therein, but at least for summary disposition purposes, it is not disputed that the structure eventually became uninhabitable and plaintiffs suffered health problems due to mold exposure.

Taking plaintiffs’ complaint at face value for purposes of this appeal, Horrocks promptly notified an agent at Nulty, who referred Horrocks to Vandam & Krusinga Building and Restoration (Vandam), to evaluate and repair the damage, and Vandam referred her to Joel Newton, a structural estimator. Plaintiffs contend that the only thing Vandam and Newton did was put a tarp up on the roof and explain how to keep it clear of snow. Horrocks contacted Ryan Bieszard, a claims adjuster, at Citizens on January 10, 2014; and Newton advised Bieszard that it would be appropriate to retain a structural engineer. Citizens sent Bud Schoch, an engineer, to plaintiffs’ property on January 13, 2014; Schoch allegedly noted that the roof had undersized rafters and was wet on the inside, indicative of water running into the kitchen due to ice dams. The next day, Horrocks advised Bieszard that “water was all over the place in the home” and she was undertaking great efforts to keep the house and its contents dry, to which Bieszard responded that Horrocks “had to use ‘due diligence’ to protect her property.”

Plaintiffs’ complaint continues that Bieszard performed a cursory and superficial inspection of the premises on January 15, 2014, noted that it was “‘going to be a costly fix,’” noted visible water damage and the efforts Horrocks was taking to keep the interior dry, and failed to notice any of the damage in the attic. The essence of plaintiffs’ complaint appears to be:

[Bieszard] should have offered Ms. Horrocks alternative living arrangements given her home was not safe given the roof had partially collapsed and water was dripping into the home from ice dams that developed in the attic. Furthermore, [Bieszard] should have offered pursuant to Ms. Horrocks’ policy to have a mitigation company come in to perform the tear out of water damaged materials and the drying of her home. Ms. Horrocks should not have had to perform this activity other than performing some initial wiping up the water coming in the kitchen. It was not her obligation to dry the home as it continued dripping water from the ice dams.

In effect, plaintiffs’ case hinges to a great extent on the assertion that defendant, an insurance company, was supposed to be her advisor. In any event, as noted there appears to be no dispute for purposes of summary disposition that the ongoing water intrusion caused structural damage and the growth of hazardous mold.

Plaintiffs contend that over the next couple of weeks, Horrocks engaged in a variety of other communications or attempted communications with Bieszard, Bieszard’s supervisor Chris Winkler, and Newton. Horrocks eventually retained a company called Wonder Makers to conduct an air sample in her house, which revealed mold contamination, and she asserts that “[t]his was the first time anyone had properly advised of the dangers of water damage contamination.” Plaintiffs contend that she obtained the sample against Bieszard’s instruction and after Winkler advised her that defendant “would not consider purchasing a trailer until work commenced on the home,” which had not begun because no agreement was in place to do so.

-3- Meanwhile, Horrocks’s health conditions deteriorated, and allegedly Bieszard hung up on her several times.

Of note, defendant contends that Horrocks was routinely abusive during conversations, particularly citing a collection of emails that certainly reflect a great deal of expressed frustration. Defendant further contends that in fact it offered to move Horrocks into a hotel on February 19 and 20, 2014, but Horrocks expressly declined and did not authorize mold removal. Plaintiffs themselves recorded a telephone call between Horrocks and Winkler on February 19, 2014, in which Winkler explicitly told Horrocks that the expense of staying in a hotel would not come out of the $5,000 cap for mold coverage, and appears to have suggested that it would even be possible to find a hotel that would accommodate her cats. Plaintiffs moved out of the house and into a hotel on March 10, 2014.

Plaintiffs assert that it was, or should have been, obvious that Horrocks did not know how to abate mold and that she was completely unequipped even to make the attempt. Plaintiffs further assert that defendant’s failure to promptly retain a qualified mitigation service or advise plaintiffs to retain one, or at least advise plaintiffs of how dangerous mold exposure could be, exposed plaintiffs and the building to severe and unnecessary harm. Plaintiffs assert that defendant improperly failed to approve mitigation, and that defendant had “taken control of the work performed” by failing to provide proper authorizations and instead telling plaintiffs to “use ‘due diligence.’”

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Bluebook (online)
Sherry Horrocks v. Citizens Insurance Company of America, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sherry-horrocks-v-citizens-insurance-company-of-america-michctapp-2018.