Sheida Hukman v. American Airlines Inc

Court of Appeals for the Third Circuit·Decided December 31, 2019·No. 19-1934·Unpublished

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT

No. 19-1934

SHEIDA HUKMAN,

Appellant

v.

AMERICAN AIRLINES, INC., f/k/a US Airways

On Appeal from the United States District Court for the Eastern District of Pennsylvania (E.D. Pa. Civil Action No. 2-17-cv-00741)

District Judge: Honorable Juan R Sánchez

Submitted Pursuant to Third Circuit LAR 34.1(a)

December 23, 2019

Before: JORDAN, BIBAS and PHIPPS, Circuit Judges

(Opinion filed: December 31, 2019)

OPINION*

PER CURIAM Pro se appellant Sheida Hukman appeals the District Court’s dismissal of her claims against Republic Airways Holdings (“Republic”) and the grant of summary judgment for American Airlines (“American”). Hukman alleges discrimination and

*

This disposition is not an opinion of the full Court and pursuant to I.O.P. 5.7 does not constitute binding precedent.

retaliation claims under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq. For the reasons that follow, we will affirm the District Court’s judgment.

I.

Hukman identifies as a woman of Middle Eastern Kurdish descent from Iraq.1 In 2007, Hukman began working as a customer service agent with American Airlines in Las Vegas, Nevada.2 In early 2010, Hukman was transferred to the Philadelphia International Airport, where she continued to work as a customer service agent until she was terminated in 2015 after a three-year medical leave. Hukman was a union member, and the union operated under a Collective Bargaining Agreement (“CBA”) with American.

Hukman sought to be promoted several times during the course of her employment. In January 2011, she applied for an open position. A manager gave her a perfect score on the approved Applicant Rating Form (“ARF”) but did not give a reason for his score. A shift manager asked for an explanation and, when none was provided, a different shift manager completed a second ARF for Hukman, in which she was rated “below expectations” in several categories.

At her interview, Hukman provided unresponsive answers to numerous questions asking her how she would handle various situations. Hukman believed that she had done well, however. After Hukman was informed that she had not received a sufficiently high

1 The following facts are undisputed unless otherwise noted.

2 At the time of Hukman’s employment, she was employed by US Airways, which has since merged with American Airlines and no longer exists. Accordingly, American is identified as Hukman’s former employer throughout.

score to pass the threshold to be eligible for a promotion, she submitted a handwritten complaint stating that she believed she had not been “treated right” at the interview because she had been asked, “where do you come from?” See Supp. App’x at 461. The interviewer who had asked this question submitted a letter indicating that because Hukman’s resume was not available, he had sought to find out where she had worked in the past; he indicated that after Hukman offered her ethnic background in response to the question, he immediately explained that he was looking for her to discuss her work history. An internal investigation concluded in July 2011 that there was no support for Hukman’s allegation that she had been asked a discriminatory question. Hukman re- applied for a supervisor position in June 2012 and was again rated “below expectations” by a duty manager in several key categories on an ARF. Hukman ultimately canceled an interview that was scheduled for her in October 2012.

Hukman also made several requests in 2012 to transfer to a different airport. Per CBA policy, an employee was given one day to respond to a transfer offer and if the employee refused the offer or could not be reached, the offer was given to another employee. Hukman was offered transfers in February, March, and September 2012; she did not timely respond to the first two offers and rejected the third, according to American’s records. Hukman claims that she knew only about the last offer. Hukman has alleged without support that other employees with less seniority were approved for transfers and she was not. Hukman also applied for several transfers in 2015 that were not considered because she was on leave at the time, as explained further below.

Hukman had numerous conflicts with her co-workers during her employment at the Philadelphia airport, culminating in an incident that led to her termination. Hukman testified at a deposition that she believed that as early as 2010, certain co-workers were tapping her phones, spreading rumors about her, turning invisible and walking through solid objects, stalking her, spying on her at her apartment complex and taking her mail, speaking a “reverse” language, practicing witchcraft, and stealing her clothes and burying them in a cemetery. See id. at 97-139, 265.

In 2011, Hukman reported behavior by numerous co-workers, including Kevin Bailey, that she believed was intended to harass her. A senior manager investigated Hukman’s complaints and found that most of them could not be substantiated, but did conclude that Bailey had authored and circulated a petition asking that Hukman be fired. Hukman alleged that the petition said that she should be “sent back to Phoenix wherever [sic] she came from.” See id. at 267. At the end of her investigation, the senior manager informed Hukman that the petition had no impact on her employment status and that she had reminded the other employees involved of American’s anti-discrimination policies.

Hukman next claimed that a co-worker had asked her in March 2012 if she had brought a bomb to the airport when he smelled something burning. Hukman then had altercations with co-worker Debbie Zanikos in May and September 2012. Hukman believed that Zanikos had accused her of delivering drugs because Hukman was Middle Eastern. Hukman further asserted that Zanikos was stalking and threatening her, stealing her financial information, asking others to spy on her, and practicing witchcraft. Zanikos

reported that Hukman had made accusations against her and threatened to sue her. Hukman claimed later in September that unidentified individuals were changing the login information and language settings for her work account and accessing her account without authorization. Additionally, Hukman maintained that another co-worker had called her a terrorist, but she provided no further details about when or how that occurred.

Finally, on November 15, 2012, Hukman had an altercation while she was boarding passengers for a departing Republic flight. When Hukman began boarding passengers with travel privileges, a Republic flight attendant sought to board the plane before another passenger who had a lower boarding priority under Republic’s policy. Hukman would not allow her to board. A Republic pilot sought to intervene, and he and Hukman loudly argued about the boarding priority policy in front of other passengers. Several witnesses corroborated their heated exchange.

After an investigation into the above incident, Hukman was issued a disciplinary letter at the lowest level of written discipline; the pilot was also found to have acted unprofessionally. At a meeting about her disciplinary letter on December 2, 2012, Hukman was erratic, combative, and non-responsive to basic questions about her schedule and her position; she also gave inconsistent answers to several questions and stated that she believed there was a conspiracy behind the incident. She also insisted that she could board passengers in the order she believed was right, regardless of the boarding priority policy. Hukman believed that the conflict that led to her being placed on leave had been a “setup” by her co-workers. See id. at 124. Soon after, one of Hukman’s co-

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