Sheard v. Home Partners Holdings LLC

CourtDistrict Court, S.D. Illinois
DecidedNovember 18, 2024
Docket3:23-cv-04012
StatusUnknown

This text of Sheard v. Home Partners Holdings LLC (Sheard v. Home Partners Holdings LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sheard v. Home Partners Holdings LLC, (S.D. Ill. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF ILLINOIS

DONNA SHEARD, RICHARD ALLEN, GABRIELLE TODD, GINA JOHNSON, and LIONEL JOHNSON, individually and on behalf of all others similarly situated,

Plaintiff,

v. Case No. 3:23-CV-4012-NJR

HOME PARTNERS HOLDINGS LLC, OPVHHJV LLC, d/b/a PATHLIGHT PROPERTY MANAGEMENT, and HPA US1 LLC,

Defendants.

MEMORANDUM AND ORDER

ROSENSTENGEL, Chief Judge: In 1986’s The Money Pit, Tom Hanks and Shelley Long play Walter and Anna, a couple who is lured into purchasing a million-dollar mansion for a mere $200,000. It’s only after they move in that the house starts literally falling apart. Walter fixes the front door hinges only to have the entire door frame fall off the house. An electrical fire starts in the kitchen while Walter heats up water for the bath because there is no hot water in the house. While pouring the hot water into the bathtub, the floor gives way underneath and the tub crashes into pieces below. The entire grand staircase collapses, as does Walter and Anna’s relationship. In the end, however, the home is repaired along with the couple’s bond, and they get married in front of the home. A happy ending. The Plaintiffs in this case likewise claim they were deceived into renting “quality,” “move-in ready” homes from Defendant Home Partners Holdings LLC (“Home Partners”) only to discover problems like a leaky gas line, a sewage-leaking toilet, mold,

no running water, a broken water heater, and a faulty furnace that spewed carbon monoxide. A tree fell on one of the homes and stayed there for three weeks. Plaintiffs further claim that when they notified Defendants about these issues, Defendant Pathlight Property Management (“Pathlight”) failed to make repairs in a timely manner, if at all. No Hollywood happy ending here. On April 1, 2024, Plaintiffs filed a Second Amended Class Action Complaint on

behalf of a nationwide class and an Illinois class to redress Defendants’ alleged violations of the Illinois Consumer Fraud and Deceptive Business Practices Act (“ICFA”), the Uniform Deceptive Trade Practices Act (“UDTPA”), the Illinois Landlord Tenant Act, and Illinois common law. (Doc. 34). Defendants have now moved to dismiss the Second Amended Class Action Complaint for failure to state a claim under Federal Rule of Civil

Procedure 12(b)(6). (Doc. 36). For the reasons set forth below, the motion is granted in part. BACKGROUND The following facts are derived from the Second Amended Complaint and taken as true for the purpose of Defendants’ motion to dismiss.

Defendants are corporate landlords who collectively own, lease, and manage approximately 17,000 homes in more than 80 markets across the United States. (Doc. 34 at ¶ 1). Defendants operate as alter egos of each other and as a joint entity. (Id. at ¶ 2). Home Partners purchases homes through separately incorporated LLCs, including Defendant HPA US1 LLC, while Pathlight handles the property management aspect of Defendants’ rental business. (Id. at ¶ 71). The Plaintiffs in this case all signed leases with

HPA US1 LLC. (Id. at ¶ 20). Defendants operate two rental programs: a “right-to-purchase” (RTP) program and a “non-right-to-purchase” (NRTP) program. (Id. at ¶¶ 2, 40). Under the NRTP program, homes already owned by Defendants are rented to tenants for one-year terms. (Id. at ¶ 41). Under the RTP program, a prospective customer finds a home listed on the market, Defendants buy the home, then the customer leases the home from Defendants

for up to five years with the option to purchase it at any point. (Id. at ¶ 42). Defendants claim that they expend significant effort and resources to purchase a particular home on the prospective tenant’s behalf. (Id. at ¶ 43). Defendants also represent that their houses are “qualified,” “move-in ready,” and have passed inspection. (Id. at ¶ 45). Defendants do not share the results of any inspection reports or property appraisals with their

tenants, and thus tenants are unaware of what repairs, if any, were declined or undertaken. (Id. at ¶¶ 45, 68). Plaintiffs assert that Defendants’ marketing is designed to induce prospective customers to believe that they are renting a specially chosen and quality home that is different than a traditional rental. (Id. at ¶ 56). Defendants then convince consumers to

take on substantial maintenance burdens through their form leases, which illegally shift repair and maintenance obligations onto tenants. (Id. at ¶¶ 56, 58). Whether a tenant chooses the RTP or NRTP program, Defendants’ homes are professionally managed by Pathlight. (Id. at ¶ 44). Defendants represent that, as the exclusive property manager, Pathlight offers “excellent customer service, 24/7 emergency maintenance service, online application and payments, and pet-friendly

options.” (Id.). While tenants are responsible for managing small maintenance issues such as pest infestations, lawn care, snow removal, and appliance repair, Defendants claim to “take the responsibility of managing your home’s safety and maintenance seriously” and assert that they are “always ready to handle large service requests . . . .” (Id. at ¶ 48). However, Pathlight does not have a local staff to handle any such “large service requests.” Instead, Pathlight contracts with a third party, SMS Assist, which determines

whether a tenant’s maintenance request will be fulfilled by a local vendor under policies and procedures established by Pathlight. (Id. at ¶ 71). If SMS Assist or Pathlight determines that the request is the resident’s responsibility, Pathlight will not fulfill the maintenance request and will cancel it. (Id. at ¶ 73). Plaintiffs claim that because Pathlight either directly or through SMS Assist frustrates tenants’ attempts to successfully make

maintenance requests, the result is a system whereby tenants, not Defendants, are actually or constructively forced to pay for repairs and maintenance that they are not required to make under the lease or applicable state law. (Id. at ¶ 75). Plaintiffs also claim that Defendants do not fully disclose the additional fees that tenants will be required to pay under the lease.

First, tenants are required to comply with Home Partners’ “liability coverage” requirement. (Id. at ¶ 76). The lease requires tenants to procure renter’s insurance with general liability coverage in the amount of $300,000 ($500,000 for a house with a pool) for “damage to our property during your lease term.” (Id. at ¶ 77). Although Defendants represent that tenants are free to obtain their own renter’s insurance, the insurance must meet Defendants’ coverage criteria. (Id. at ¶ 79). Furthermore, Defendants discourage

tenants from procuring outside insurance, stating the “cost of outside coverage may depend on your provider, creditworthiness, and other factors” and it “may or may not cover personal belongings.” (Id. at ¶ 80). Defendants also represent that “using an outside provider may cost $20 a month or more.” (Id.). Unless and until the tenant provides the requisite proof of adequate renter’s insurance, Defendants force-place tenants into their own “Master Resident Liability

Program,” or “MRLP.” (Id. at ¶ 81). The MRLP costs $13 per month and is paid to the landlord. (Id. at ¶ 82). Plaintiffs allege, on information and belief, that the entire $13 does not go toward insurance and that a portion of the fee is actually returned to Defendants. (Id.). Furthermore, Plaintiffs allege, this constitutes the sale of insurance to tenants without a license to do to. (Id. at ¶ 84). And, even if tenants pay into the MRLP, they are

still required to pay for pre-existing, accidental, or normal wear and tear damage to Defendants’ buildings and real property, not caused by tenants. (Id. at ¶ 86).

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Bluebook (online)
Sheard v. Home Partners Holdings LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sheard-v-home-partners-holdings-llc-ilsd-2024.