Shay v. Apple, Inc.

District Court, S.D. California·Decided January 8, 2021·No. 3:20-cv-01629·Unknown

Opinion

RACHAEL SHAY, individually and on Case No.: 20cv1629-GPC(BLM) behalf of all others similarly situated, ORDER GRANTING IN PART AND Plaintiff, DENYING IN PART DEFENDANTS’ v. MOTION TO DISMISS

APPLE INC. and APPLE VALUE [DKT. NO. 6.] SERVICES, LLC, Defendant.

Before the Court is Defendants’ motion to dismiss the first amended complaint. (Dkt. No. 6.) Plaintiff filed an opposition and Defendants replied. (Dkt. Nos. 13, 14.) Based on the reasoning below, the Court GRANTS in part and DENIES in part Defendants’ motion to dismiss. Background This case was removed from state court on August 21, 2020. (Dkt. No. 1.) Plaintiff Rachael Shay (“Plaintiff”) filed a putative first amended class action complaint (“FAC”) against Defendants Apple, Inc. and Apple Value Services, LLC (“Defendants” or “Apple”) for claims under California consumer protection laws and related claims for marketing, selling and/or distributing defective, unsecure and valueless Apple gift cards that Defendants knew or should have known was subject to an “ongoing scam where the funds on the gift cards are fraudulently redeemed by third parties accessing the Personal Identification Number (“PIN”) prior to use by the consumer.” (Dkt. No. 1-2, FAC ¶ 2.) According to the FAC, on April 3, 2020, Plaintiff purchased a $50 Apple gift card from Walmart in Encinitas, CA as a gift for her son. (Id. ¶ 9.) When her son attempted to load the gift card, he received a message that the gift card had already been redeemed. (Id.) Plaintiff contacted Defendants and was informed that the gift card was redeemed by another account on April 3, 2020, the same day she bought the card, and the card no longer had any value. (Id.) Defendants would not provide any additional information about the owner account that redeemed the code, other than it was not related to Plaintiff or her son. (Id.) Defendants informed her that there was nothing they could do for her, that her case was closed, and any further contact would go unanswered. (Id.) If Plaintiff had known about the truth about the defect of Defendants’ gift card, she would not have purchased it. (Id.) Plaintiff seeks to bring this class action on behalf of the following: Nationwide Class: All consumers in the United States who purchased an Apple gift card wherein the funds on the Apple gift card was redeemed prior to use by the consumer. Excluded from this Class are Defendants and their officers, directors and employees, and those who purchased Apple gift cards for the purpose of resale. California Subclass: All consumers in the State of California who purchased an Apple gift card wherein the funds on the Apple gift card was redeemed prior to use by the consumer. Excluded from this Class are Defendants and their officers, directors and employees, and those who purchased Apple gift cards for the purpose of resale.

(Id. ¶ 31.) Plaintiff alleges causes of action for 1) violations of California’s Consumer Legal Remedies Act (“CLRA”), California Civil Code section 1750 et seq.; 2) violations of California’s Unfair Competition Law (“UCL”), California Business & Professions Code section 17200 et seq.; 3) violations of California Consumer Privacy Act, (“CCPA”) California Civil Code section 1798.150 et seq.; 4) negligence; 5) negligent misrepresentation; and 6) breach of implied warranty of merchantability. (Id. ¶¶ 40-109.) The gist of the Plaintiff’s claims is that Apple knows or should know that its gift cards are vulnerable to thieves electronically accessing Apple gift cards at the point of sale and redeeming the funds prior to the consumer taking possession of the gift card, and has failed to take reasonable steps to secure the cards and has concealed material facts from customers regarding the vulnerabilities of its cards. Defendants move to dismiss all causes of action in the FAC. (Dkt. No. 6.) In response, Plaintiff agrees to dismiss the CCPA and negligence claims without prejudice. (Dkt. No. 13 at 9.1) Accordingly, the Court GRANTS Defendants’ motion to dismiss the CCPA and negligence claims as unopposed. Discussion A. Legal Standard on Federal Rule of Civil Procedure 12(b)(6) Federal Rule of Civil Procedure (“Rule”) 12(b)(6) permits dismissal for “failure to state a claim upon which relief can be granted.” Fed. R. Civ. P. 12(b)(6). Dismissal under Rule 12(b)(6) is appropriate where the complaint lacks a cognizable legal theory or sufficient facts to support a cognizable legal theory. See Balistreri v. Pacifica Police Dep’t., 901 F.2d 696, 699 (9th Cir. 1990). Under Federal Rule of Civil Procedure 8(a)(2), the plaintiff is required only to set forth a “short and plain statement of the claim showing that the pleader is entitled to relief,” and “give the defendant fair notice of what the . . . claim is and the grounds upon which it rests.” Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 555 (2007). A complaint may survive a motion to dismiss only if, taking all well-pleaded factual allegations as true, it contains enough facts to “state a claim to relief that is plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Twombly, 550 U.S. at 570). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. “Threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Id. “In sum, for a complaint to survive a motion to dismiss, the non-conclusory factual content, and reasonable inferences from that content, must be plausibly suggestive of a claim entitling the plaintiff to relief.” Moss v. U.S. Secret Serv., 572 F.3d 962, 969 (9th Cir. 2009) (quotations omitted). In reviewing a Rule 12(b)(6) motion, the Court accepts as true all facts alleged in the complaint, and draws all reasonable inferences in favor of the plaintiff. al-Kidd v. Ashcroft, 580 F.3d 949, 956 (9th Cir. 2009). Where a motion to dismiss is granted, “leave to amend should be granted ‘unless the court determines that the allegation of other facts consistent with the challenged pleading could not possibly cure the deficiency.’” DeSoto v. Yellow Freight Sys., Inc., 957 F.2d 655, 658 (9th Cir. 1992) (quoting Schreiber Distrib. Co. v. Serv-Well Furniture Co., 806 F.2d 1393, 1401 (9th Cir. 1986)). In other words, where leave to amend would be futile, the Court may deny leave to amend. See DeSoto, 957 F.2d at 658; Schreiber, 806 F.2d at 1401. B. Third-Party Conduct Apple argues globally that Plaintiff cannot state a plausible claim against them on any of the causes of action because they are not liable for the misconduct of third parties. (Dkt. No. 6-1 at 13.) As a threshold issue, Plaintiff points out that Defendants have failed to reference the specific causes of action associated with their third-party liability argument. (Dkt. No. 13 at 11.) Defendants respond that their cited cases make clear that a claim under the UCL or the CLRA cannot be based on third-party conduct and that Plaintiff h

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Shay v. Apple, Inc., (S.D. Cal. 2021).

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