Sharon Shuford v. Aames Plumbing and Heating, Inc.

CourtCourt of Appeals of Georgia
DecidedJuly 3, 2014
DocketA14A0510
StatusPublished

This text of Sharon Shuford v. Aames Plumbing and Heating, Inc. (Sharon Shuford v. Aames Plumbing and Heating, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sharon Shuford v. Aames Plumbing and Heating, Inc., (Ga. Ct. App. 2014).

Opinion

FIRST DIVISION PHIPPS, C. J., ELLINGTON, P. J., and MCMILLIAN, J.

NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed. http://www.gaappeals.us/rules/

July 3, 2014

In the Court of Appeals of Georgia A14A0510. SHUFORD v. AAMES PLUMBING AND HEATING, INC.

MCMILLIAN, Judge.

Sharon Shuford1 appeals from the trial court’s order granting summary

judgment to Aames Plumbing and Heating, Inc. (“Aames”), on her defense and

counterclaim for fraud.2 Sharon filed the counterclaim in response to Aames’s

complaint seeking to recover amounts it claims are due and owing under a financing

agreement, which the parties signed in connection with work Aames performed on

Sharon’s septic tank.

1 For ease of identification, we will refer to Sharon Shuford and her husband Dan Shuford by their first names. 2 Sharon has not appealed the grant of summary judgment on her counterclaim for deceptive trade practices. “Summary judgment is proper when there is no genuine issue of material fact

and the movant is entitled to judgment as a matter of law. We review the grant of

summary judgment de novo, construing the evidence in favor of the nonmovant.”

(Citation and punctuation omitted.) Secured Realty Investments v. Bank of North

Georgia, 314 Ga. App. 628, 628 (725 SE2d 336) (2012).

Viewed in that light, the evidence shows that on or about October 8, 2011,

Sharon hired Aames to perform repairs on her septic tank after sewage began backing

up into her kitchen and bathroom. She chose Aames because she had heard an

advertisement for the company on the radio. In an affidavit submitted in opposition

to Aames’s motion for summary judgment, Sharon’s husband, Dan Shuford, stated

that the Aames representative told him that the Shufords’ tank contained over 1,000

gallons of waste, and Aames’s advertised price of $195 only covered the removal of

up to 1,000 gallons. Accordingly, he told Dan that Aames would have to assess an

additional charge of $320.96 to pump the Shufords’ tank. Dan stated, however, that

the tank was not actually full when the Aames representative opened it; rather, the

contents were approximately nine inches from the top of the tank.

After pumping the tank, the representative told Dan that the problem was not

in the tank, but rather in the field lines. He recommended, in turn, “‘hydro-jett[ing]’”

2 the field lines, “back-pump[ing]” the field lines, and treating the lines with chemical

additives. Dan explained, “At each stage, the Aames representative told me that if we

did not agree to purchase [each of these services], . . . the septic system would very

likely fail in days, weeks or months, but definitely in less than a year.” Dan said that

Sharon and he relied on “the expertise of Aames” in approving the suggested work.

The Aames representative calculated the total of these services to be $3,051.57.

The Shufords gave Aames a check in the amount of $1,678.35 as their initial

payment, and Sharon executed an “iCare Payment Plan Agreement” (the “Finance

Agreement”), under which she incurred an additional $152.56 administration fee, for

the balance. Subsequently, however, the Shufords learned that their septic tank, in

fact, held only 750 gallons, and they decided to stop payment on their check.

At some later point, Dan complained to the District Supervisor of Northwest

Georgia Public Health (“GPH”), alleging that Aames had performed unnecessary

work and charged excessive prices. Dan was later copied on a letter dated October 21,

2011, sent to Aames from Virgil Fancher, a program consultant for GPH’s

Environmental Health Section (the “GPH letter”). In that letter, Fancher stated that

“the State Office of Environmental Health does not recognize the use of additives as

an approved method of repair or maintenance to onsite-sewage management systems.

3 In addition, it does not recommend, nor approve of jetting as a means to repair or

extend the life of a drainfield.”

The Shufords also filed the affidavit of C. L. Tidwell in opposition to Aames’s

motion. Tidwell averred that he had been involved in the installation and maintenance

of septic systems for over 50 years, during which time he had both installed and

serviced over 5,000 septic tank systems. Tidwell stated that he was familiar with

industry standards, regulations, and recommended “Health Department” procedures.

He said that the Shufords had a 750-gallon tank and that such a tank will not hold

1,000 gallons of waste. Moreover, he averred that any service provider with even “the

most basic experience” can identify the difference between a 1,000-gallon tank and

a 750-gallon tank “just by looking.” He also said that, based on his experience, he is

unaware of any benefit whatsoever in hydro-jetting and/or back-pumping field lines,

or in adding any chemical additives to the septic field, noting that these procedures

are not recommended by the State of Georgia.

Aames moved for summary judgment on its complaint, without addressing

Sharon’s counterclaim.3 In opposing Aames’s motion, Sharon submitted affidavits to

3 The appellate record originally received from the trial court did not contain Aames’s motion for summary judgment. Upon request of this Court for all summary judgment pleadings, the trial court supplemented the record with a motion for

4 support her affirmative defense of fraud. Without a hearing, the trial court denied

Aames’s motion “as to [Sharon’s] defenses of Lack of Consideration and Estoppel

regarding alleged contractual obligations stemming from services rendered by

[Aames] to [Sharon],” finding that genuine issues of material fact remained. The trial

court, however, granted summary judgment to Aames on Sharon’s fraud defense and,

sua sponte, on her counterclaim for fraud, finding, without further explanation, that

Sharon failed to meet her burden of proving every element of the tort. Because Aames

did not appeal the denial of its motion for summary judgment, we will confine our

consideration to the grant of summary judgment on Sharon’s fraud defense and

counterclaim.

1. We first address the issues Aames raises on appeal with regard to the

admissibility of the evidence contained in the affidavits of Dan and Tidwell, which

Sharon filed in opposition to Aames’s motion for summary judgment. Aames asserts

that Dan’s affidavit “merely recited hearsay evidence about the possible mental state

of [Sharon]” and contains statements not made within Dan’s personal knowledge. In

particular, Aames takes issue with Dan’s averment that his wife “contacted Aames

summary judgment filed by Aames on July 10, 2013, which does not address Sharon’s counterclaim. It is this Court’s understanding that this was the only summary judgment motion filed by either party below.

5 because she recognized their name and remembered their advertisement for pumping

a septic tank for $195.00,” and with his statement that they both relied on the

representations of the Aames representative in deciding to approve the services he

recommended. Aames also asserts that Tidwell’s affidavit failed to establish his

qualifications as an expert in the field of septic tank repair, and thus it “offers only

inadmissible opinion evidence at best and inadmissible hearsay at worst.”

However, Aames has failed to cite to any objections it raised to the affidavits

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