Shackleford v. Vivint Solar Developer LLC

District Court, D. Maryland·Decided September 1, 2020·No. 1:19-cv-00954·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

DENISE SHACKLEFORD *

Plaintiff, *

v. * Civil Action No. 19-cv-00954-ELH

VIVINT SOLAR DEVELOPER LLC *

Defendant. *

* * * * * * * * * * * * * * * MEMORANDUM AND ORDER

This case has been referred to me for resolution of all discovery matters pursuant to 28 U.S.C. § 636 and Local Rule 301. (ECF No. 24). Now pending before the Court is Denise Shackleford’s (“Plaintiff”) Motion to Request Additional Documents, For Leave to Serve Interrogatories, and to Compel an Answer to Interrogatory Number 14. (ECF No. 42). Vivint Solar Developer LLC (“Defendant” or “Vivint”) filed an Opposition. (ECF No. 43). Plaintiff has not filed a Reply, and the time to do so has now passed. Loc. R. 105.2(a). The Court finds that no hearing is necessary. See Loc. R. 105.6. For the reasons stated below, Plaintiff’s Motion is GRANTED.

I. BACKGROUND This case arises out of Plaintiff’s suit against Vivint under the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681, et seq., wherein she alleges that a Vivint field salesperson, Bret Sears, obtained her consumer credit report under false pretenses. (ECF No. 1 ¶¶ 7, 9, 10). Plaintiff alleges both negligent and willful violations of the Act based on Mr. Sears’ alleged conduct and Vivant’s corporate policies allegedly encouraging such conduct. On July 11, 2019, Plaintiff served her first set of Interrogatories and Requests for Production on Vivint. (ECF No. 19-1 at 6). Vivint provided its written responses and objections on August 27, 2019. After conferring, the parties were unable to resolve all the issues outlined in Plaintiff’s Reply, and accordingly Plaintiff filed a Motion to Compel on November 6, 2019. Id. On January 14, 2020, Plaintiff wrote to this Court and requested a telephonic conference to discuss

the impending discovery deadline. (ECF No. 23). Plaintiff explained that she had deposed Vivint on January 8, 2020, however Vivint refused to “answer any questions related to those issues subsumed within the pending Motion to Compel.” Id. at 1. In addition, Plaintiff advised the Court of a new discovery dispute, wherein Vivint objected to Plaintiff’s request for physical inspection of an iPad device. Id. In light of the pending discovery issues, Judge Hollander referred this case to me for discovery. As pertinent to the matter at hand, on February 6, 2020, I issued a Memorandum Opinion wherein I granted in part, and denied in part, Plaintiff’s Motion to Compel. (ECF No. 28). On February 20, 2020, Plaintiff filed an Objection. (ECF No. 30). On June 25, 2020, Judge Hollander

denied the Objection in part and granted it in part. (ECF No. 34 at 2). On July 9, 2020 Vivint filed a Motion to Amend/Correct (“Motion to Clarify”) Judge Hollander’s Order. (ECF No. 36). On July 13, 2020 Vivint filed a Motion requesting an extension of time. (ECF No. 39) On July 15, 2020, Judge Hollander extended deadlines for document production, discovery, and dispositive pretrial motions. (ECF No. 40). The deadlines established therein were dependent on when Judge Hollander issued a ruling on the Motion to Clarify. Id. (directing Vivint to disclose consumer complaints within 30 days of the Court’s ruling on Vivint’s Motion to Clarify; extending the discovery deadline for 60 days after the Court’s ruling; and requiring dispositive motions be submitted in 90 days from her decision). Judge Hollander denied Vivint’s Motion to Clarify on July 16, 2020. (ECF No. 41). In the pending Motion, Plaintiff moves for leave to propound nine (9) additional requests for production and six (6) interrogatories. (ECF No. 42 at 3).1 Plaintiff also “renews her motion to compel answers to existing Interrogatory No. 14, which seeks identification of salesman and

district managers who worked in the same sales district as Bret Sears.” Id. Plaintiff’s pending requests can be broken down into two categories: (1) information pertaining to Vivint’s corporate knowledge, and (2) information regarding spoliation. These issues will be discussed in turn.

II. ANALYSIS A. Requests for Production regarding Corporate Communications On July 28, 2020 Plaintiff propounded nine additional requests for production on Vivint. On July 29, 2020, Plaintiff filed the pending motion to compel.2 Five of these requests seek “email communications as well as other relevant documents and information” pertaining to the

Defendant’s corporate knowledge of a pattern of impermissible credit pulls. (ECF No. 42 at 9). Specifically, Plaintiff requests: (1). All emails, text messages, and other written or electronic communications sent or received by Vivint’s Senior Management during the Relevant Period discussing or mentioning allegations or investigations of a Vivint salesperson misrepresenting the purpose of a form in furtherance of a credit pull.

1 Plaintiff describes her request as one for five interrogatory questions. (ECF No. 42 at 3). However, the questions provided within Plaintiff’s Motion, and in the attached exhibits, amount to six questions. (ECF No. 42 at 11, 13). Vivint similarly notes that Plaintiff requests six additional interrogatories.

2 In filing the pending Motion, Plaintiff wholly disregarded the collaborative process outlined in my Memorandum to Counsel concerning discovery. (ECF No. 26). This process is intended to streamline the resolution of discovery disputes so as to preserve both the parties’ and the Court’s resources. Rather than follow my directive and file a “joint brief letter (not to exceed one page),” Plaintiff filed over one hundred pages with the Court. See (ECF No. 42). This, of course, invited an extensive Opposition. The parties are cautioned that further failures to comply could result in a summary denial of any future motions. (2). All emails, text messages, and other written or electronic documents or communications sent to David Bywater’s email address(es) during the Relevant Period, which attached a Google Spreadsheet that included a label for complaints.

(3). All emails, text messages, and other written or electronic documents or communications received during the Relevant Period by Vivint via the “CEO Promise Page” on Vivint’s website, which mentioned allegations of Vivint salespersons misrepresenting the purpose of a form in furtherance of a credit pull.

(4). All documents, including but not limited to meeting notes or meeting minutes, memorializing any in-person meetings or telephone calls occurring during the Relevant Period where Vivint’s Senior Management discussed or mentioned allegations or investigations of Vivint salespersons misrepresenting the purpose of a form in furtherance of a credit pull.

(5). All emails, text messages, and other written or electronic documents or communications sent or received by Vivint’s Senior Management during the Relevant Period that can be identified by the following Boolean search terms a. “Impermissible pull”; b. “Impermissible credit pull”; c. “credit check”; d. “misrepresent!” and “credit”; e. “misrepresent!” and “consent!”; f. “misrepresent!” and “consumer report”; g. “misrepresent!” and “credit report”; h. “misrepresent!” and “CAF”; i. “misrepresent!” and “Credit Authorization Form”; j. “misrepresent!” and “PCCF”; k. “misrepresent!” and “Prospective Consumer Consent Form”; l. “fraud!” and “credit”; m. “fraud!” and “consent!”; n. “fraud!” and “consumer report”; o. “fraud!” and “credit report”; p. “fraud!” and “CAF”; q. “fraud!” and “Credit Authorization Form”; r. “fraud!” and “PCCF”; s. “fraud!” and “Prospective Consumer Consent Form”; t. “complain!” and “credit”; u. “complain!” and “consent”; v. “complain!” and “consumer report”; w.

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