Severini v. Pennsylvania Higher Education Assistance Agency

CourtDistrict Court, S.D. New York
DecidedMarch 25, 2020
Docket1:18-cv-02775
StatusUnknown

This text of Severini v. Pennsylvania Higher Education Assistance Agency (Severini v. Pennsylvania Higher Education Assistance Agency) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Severini v. Pennsylvania Higher Education Assistance Agency, (S.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK HUNTER SEVERINI, Plaintiff, OPINION & ORDER – against – 18CV2775 (ER) PENNSYLVANIA HIGHER EDUCATION ASSISTANCE AGENCY, Defendant. Ramos, D.J.: Hunter Severini (“Severini”) brings this action pro se, pursuant to the Fair Credit Report- ing Act (“FCRA”), 15 U.S.C. § 1681s-2(b), against the Pennsylvania Higher Education Assis- tance Agency (“PHEAA”), claiming PHEAA did not conduct a reasonable investigation into his credit disputes. Severini has a student loan account with PHEAA, co-signed by his father, and missed various loan payments that he allegedly believed were suspended while his forbearance applications were pending. PHEAA reported the missed payments to credit bureaus which alleg- edly lowered Severini’s and his father’s credit score. Doc. 6. Severini initially filed suit in the New York County Civil Court of the State of New York and PHEAA removed it to this Court. Doc. 1. PHEAA now moves for summary judgment. For the reasons set forth below, the motion for summary judgment is GRANTED. I. FACTUAL BACKROUND In July 2007, Severini obtained a $30,000 private loan to fund his undergraduate studies from a financial services company, MyRichUncle. Doc. 19, 2. Severini’s father, Walter Henry Severini, is his co-signer. Doc. 6, 8. PHEAA is a loan service provider responsible for collecting payments, responding to customer service inquiries, and performing other administrative tasks associated with maintaining student loan accounts. Doc. 19, 1. PHEAA has been the loan service provider for Severini’s account since its inception. Id. at 2. On April 30, 2015, Severini applied to PHEAA for an economic hardship forbearance as he was unable to find full-time employment. Doc. 6, 8. An economic hardship forbearance is available to borrowers who have monthly student loan payments greater than or equal to 20% of

their monthly gross income. Doc, 19, 2. ge forbearance application requires documentary proof of the applicant’s most recent monthly gross income. Id. Severini alleges that a forbearance request triggers a grace period during which no payments are due while the request is under consideration. Doc. 6, 8. However, PHEAA states that the “submission of a forbearance application does not relieve an applicant of their monthly obligation.” Doc. 19, 2. Consistent with PHEAA’s policy, the forbearance application form expressly states it is necessary to “continue making your regular monthly payments until the Forbearance has been approved.” Id. ge forbearance application further states that the applicant would receive written notice of approval or denial once the request was processed. Id.

On May 7, 2015, a week after he submitted his forbearance application, PHEAA notified Severini that his request was denied because the proof of income he provided—printouts of payment statements from Uber and Caviar, the food delivery service—were not sufficient to determine his monthly gross income. Doc. 19, 3. In the letter, PHEAA advised Severini that he could “complete a new forbearance request form and submit it along with income documentation that clearly indicate[s] how frequently [he is] paid and the time period for which the income was earned.” Doc. 20-2. gree months passed after the May 7, 2015 denial during which Severini did not make a payment nor reapply for forbearance. Doc. 19, 3. Severini alleges that after many conversations with PHEAA over the phone, he was “instructed to resubmit [his] forbearance request with [his] most recent pay statements.” Doc. 6, 8. On August 6, 2015, Severini submitted a second application for forbearance and included more printouts of payment statements from Uber, which PHEAA once again found insufficient. Doc. 19, 3. By letter dated August 13, 2015, PHEAA informed Severini that his forbearance request was denied again on this basis. Id. In total, the

length of time that Severini’s two applications for forbearance were under consideration was 14 days: April 30–May 7, 2015 and August 6–August 13, 2015. Id. at 4. Severini did not thereafter reapply for forbearance and instead worked out a payment plan that started in September and began making his payments on time as agreed. Doc. 6, 8. PHEAA alleges that Severini made no payments between April 2015 and mid-September 2015 and that his account was not brought current until December 2015. Doc. 19, 4. Specifically, in July, October, and November 2015, Severini was marked as being 60–89 days late in repaying his student loan; and 90–119 days late in August and September 2015. Doc. 6, 8. When a loan is delinquent, meaning it is more than 30 days late, PHEAA reports the delinquency to the four

major credit reporting agencies—Experian, Equifax, Trans Union, and Innovis. Doc. 19, 4. Accordingly, PHEAA reported the delinquencies in Severini’s student loan account for the months of July through November 2015. Id. In November 2016, Severini became aware that American Educational Services (“AES”), which he alleges is a subsidiary of PHEAA,1 posted negative information to his and his father’s credit reports in reference to his student loan account. Doc. 6, 8. Severini sent a letter to PHEAA on November 14, 2016, explaining the circumstances and requesting the negative

1 PHEAA denies that AES is its subsidiary. Doc. 12, 1. In fact, it is an instrumentality of the Commonwealth of Pennsylvania created by statute, which conducts its commercial student loan servicing activities under the business name “American Education Services.” Id.; see 24 P.A. STAT. ANN. §§ 5101.1–5199.9. information be removed from their credit reports. Id. ge request was denied. Id. gat same day, PHEAA received a dispute notice from Experian and Equifax, wherein Severini challenged the derogatory credit information they reported for July–November 2015. Doc. 19, 6. Severini did not submit supporting documentation in the Experian dispute but made the following statement: “I was advised by the creditor that while I applied for a forbearance[,] payments

would not be due. I will send proof of these applications.” Id. ge Equifax dispute included a similar statement and also copies of Severini’s April and August 2015 forbearance requests. Doc. 19, 7. On November 16, 2016, PHEAA received a dispute notice from Trans Union making a similar statement and including the April and August 2015 forbearance requests. Id. at 8. On November 21, 2016, PHEAA received a second dispute notice from Trans Union advising that Severini challenged the information provided by PHEAA. Id. at 9. As a furnisher of information under the FCRA, PHEAA is required to investigate disputes regarding the accuracy of any information it provides to the credit reporting agencies. Id. at 4.

Part of PHEAA’s investigation involved reviewing internal records, including records of telephone communications between Severini and PHEAA personnel, regarding the matters raised in the disputes. Id. at 6. PHEAA alleges that its records of communications do not corroborate Severini’s allegation that PHEAA advised him he need not make payments on his account while his forbearance application was pending. Id. In fact, PHEAA alleges their policy is the exact opposite in that a pending forbearance application does not relieve the borrower of his or her payment obligation. Id. gis policy is expressly set forth in the forbearance application forms that Severini submitted to PHEAA. Id. at 5–6; Doc. 20-1 (“You must continue making your regular monthly payments until the Forbearance has been approved.”). In early December 2016, PHEAA responded to Experian, Equifax, and Trans Union, stating that the information concerning Severini was accurately reported. Id. at 6–8.

II.

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Severini v. Pennsylvania Higher Education Assistance Agency, Counsel Stack Legal Research, https://law.counselstack.com/opinion/severini-v-pennsylvania-higher-education-assistance-agency-nysd-2020.