Service Corporation International v. Stericycle, Inc.

District Court, N.D. Illinois·Decided November 10, 2021·No. 1:20-cv-00838·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

) SERVICE CORPORATION ) INTERNATIONAL, )

) Plaintiff, No. 20 C 838 )

) v. Judge Virginia M. Kendall )

) STERICYCLE, INC., )

Defendant. ) )

MEMORANDUM OPINION AND ORDER Before the Court is Defendant Stericycle Inc.’s Motion to Dismiss Plaintiff SCI’s First Amended Complaint (Dkt. 71). For the reasons given below, Stericycle’s Motion is granted with respect to Counts 2-33 and denied with respect to Count 1. BACKGROUND A. Procedural Background There is a history between these parties. SCI first filed suit against Stericycle in February 2019 in the state court of Cook County, Illinois for breach of contract, unjust enrichment, and violation of the Illinois Consumer Fraud and Deceptive Business Practices Act and Uniform Deceptive Trade Practices Act (“ICFA”) based on many of the same allegations in the instant Amended Complaint. After that case was removed to this Court, Stericycle moved to dismiss. See SCI v. Stericycle, No. 1:19-cv- 01960 (N.D. Ill.) (Dkts. 1, 17-18). SCI subsequently filed an amended complaint in that case, and Stericycle again moved to dismiss. See No. 1:19-cv-01960 at Dkts. 27, 36. The Court granted Stericycle’s motion (Id. at Dkt. 52) and granted SCI time to amend its pleading if it chose to do so. See Service Corp. Int’l v. Stericycle, Inc., 2020 WL 43017, at *6 (N.D. Ill. Jan. 4, 2020).

Within weeks, SCI filed a new action in Cook County, making many of the same allegations from the earlier case. After Stericycle again removed to this Court, it filed another motion to dismiss which was granted without prejudice for SCI to amend. [Dkt. 64]. SCI subsequently filed the operative Amended Complaint (Dkt. 65). SCI brings 33 claims of action against Stericycle: (1) breach of contract under Illinois law (Count I); (2) violation of the ICFA (Count II); (3) quasi-contract (Count

III); and (4) state-specific consumer fraud claims (Counts 4-33). Stericycle now moves to dismiss the Amended Complaint pursuant to Rule 12(b)(6) for failure to state a claim. (Dkt. 71). B. Factual Background The following factual allegations are taken from SCI’s Amended Complaint [Dkt. 65] and are assumed true for the purposes of this motion. W. Bend Mut. Ins. Co. v. Schumacher, 844 F.3d 670, 675 (7th Cir. 2016).

Defendant Stericycle is a medical waste disposal company which serves both large-quantity businesses, such as hospitals, and small-quantity businesses, such as individual doctor's offices. (Dkt. 65 ¶¶ 27-30). Small-quantity businesses are particularly important to Stericycle's business because they generate comparatively higher profit margins and account for 97% of Stericycle's customers and the majority of Stericycle's revenue. (Dkt. 65 ¶¶ 31-32). Between 2010 and 2016, SCI acquired Alderwoods Group, LLC (“Alderwoods”), Keystone America, Inc. (“Keystone”), and Stewart Enterprises (“Stewart”), along with all the subsidiaries of each organization (collectively, “the subsidiaries”). (Id. ¶¶ 14–22). All of the subsidiaries were

designated small-quantity businesses by Stericycle. (Id. ¶ 5). Stericycle offered small-quantity customers like the subsidiaries the “Steri- Safe” service, a fixed-fee based service whereby the small-quantity customer paid a monthly subscription fee in exchange for ongoing medical waste disposal from Stericycle as laid out in the “Steri-Safe Service Agreement.” (Id. ¶¶ 29, 32). The Steri-Safe Service Agreement includes standard terms and conditions including

pricing language that allows Stericycle to adjust its prices to reflect additional costs caused by changes in regulations or any other increases in its operating costs. (Id. ¶ 35). Stericycle had a policy not to change or remove this term from a small quantity customer contract unless the customer and Stericycle specifically agreed to price increases. The subsidiaries agreed to and signed the Steri-Safe Service Agreement (¶45). Because the agreement auto-renewed, each subsidiary only signed the contract once. (¶46). Each subsidiary was issued a Stericycle Customer ID number (¶¶47-48).

The Stewart subsidiaries entered into Steri-safe Agreements on or about 2007. Each Stewart, Alderwoods and Keystone subsidiary signed a Steri-safe contract between 2003-2017. (¶¶ 89, 91). Stericycle systemically increased the Steri-Safe fixed fee by 18% every six to twelve months, a practice known as the Automated Price Increase (“API”). (¶¶ 4, 54, 58). Stericycle used software known as Tower and Steriworks to automate price increases (Id. ¶¶ 59). The API was not based on any increased operational costs incurred by Stericycle and was applied by default. (¶¶ 42, 45, 48). Stericycle targeted the subsidiaries and small-quantity customers for the API because it deemed them

comparatively less sophisticated, outfitted with smaller legal and accounting departments, and less able to dispute the justification for the price increases. (¶¶ 57). Stericycle did not disclose to the subsidiaries that its API policy was not authorized by the form contract and did not communicate the basis for price increases to the subsidiaries (¶ 56, 69). LEGAL STANDARD

To survive a motion to dismiss under Rule 12(b)(6), the complaint “must contain sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (internal quotation marks omitted). A claim is facially plausible “when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. The Court accepts the complaint’s factual allegations as true and draws all permissible inferences in Plaintiff’s favor.

Schumacher, 844 F.3d at 675 (quoting Iqbal, 556 U.S. at 678). The Court is “not bound to accept as true a legal conclusion couched as a factual allegation.” Olson v. Champaign Cty., 784 F.3d 1093, 1099 (7th Cir. 2015) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007)). The Seventh Circuit interprets this plausibility standard to mean that the plaintiff must “give enough details about the subject- matter of the case to present a story that holds together.” Vanzant v. Hill’s Pet Nutrition, Inc., 934 F.3d 730, 736 (7th Cir. 2019) (quoting Swanson v. Citibank, N.A., 614 F.3d 400, 404 (7th Cir. 2010)). Evaluating whether a plaintiff’s claim is sufficiently plausible to survive a motion to dismiss is “a context-specific task that

requires the reviewing court to draw on its judicial experience and common sense.” Schumacher, 844 F.3d 676 (quoting McCauley v. City of Chicago, 671 F.3d 611, 616 (7th Cir. 2011); Iqbal, 556 U.S. at 678)). In addition, Federal Rule of Civil Procedure 9(b) requires all allegations of fraud to be “state[d] with particularity,” although “malice, intent, knowledge, and other conditions of a person’s mind may be alleged generally.” Fed. R. Civ. P. 9(b).

This heightened pleading requirement protects against the “great harm to the reputation of a business firm or other enterprise a fraud claim can do.” Borsellino v. Goldman Sachs Group, Inc., 477 F.3d 502, 507 (7th Cir. 2007).

Free access — add to your briefcase to read the full text and ask questions with AI

Service Corporation International v. Stericycle, Inc., (N.D. Ill. 2021).

Service Corporation International v. Stericycle, Inc. (Service Corporation International v. Stericycle, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Swanson v. Citibank, N.A.
614 F.3d 400 (Seventh Circuit, 2010)
Bonte v. U.S. Bank, N.A.
624 F.3d 461 (Seventh Circuit, 2010)
Greenberger v. GEICO General Insurance
631 F.3d 392 (Seventh Circuit, 2011)
Brewster McCauley v. City of Chicag
671 F.3d 611 (Seventh Circuit, 2011)
Wigod v. Wells Fargo Bank, N.A.
673 F.3d 547 (Seventh Circuit, 2012)
Crichton v. Golden Rule Insurance
576 F.3d 392 (Seventh Circuit, 2009)
Kearns v. Ford Motor Co.
567 F.3d 1120 (Ninth Circuit, 2009)
Bissessur v. Indiana University Board of Trustees
581 F.3d 599 (Seventh Circuit, 2009)
Pryor v. CCEC, INC.
571 S.E.2d 454 (Court of Appeals of Georgia, 2002)
Killingsworth v. HSBC Bank Nevada, N.A.
507 F.3d 614 (Seventh Circuit, 2007)
Wayman v. Amoco Oil Co.
923 F. Supp. 1322 (D. Kansas, 1996)
Avery v. State Farm Mutual Automobile Insurance
835 N.E.2d 801 (Illinois Supreme Court, 2005)
Princeton Healthcare v. Netsmart
29 A.3d 361 (New Jersey Superior Court App Division, 2011)