Serrano v. Massachusetts Department of Social Services

22 Mass. L. Rptr. 501
CourtMassachusetts Superior Court
DecidedMay 8, 2007
DocketNo. 022538A
StatusPublished

This text of 22 Mass. L. Rptr. 501 (Serrano v. Massachusetts Department of Social Services) is published on Counsel Stack Legal Research, covering Massachusetts Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Serrano v. Massachusetts Department of Social Services, 22 Mass. L. Rptr. 501 (Mass. Ct. App. 2007).

Opinion

Fecteau, Francis R., J.

INTRODUCTION

The plaintiffs, Audrey S. Serrano, individually and as next friend of Jessica Paskell-Serrano, have brought this action against the defendants, Massachusetts Department of Social Services (“DSS”), DSS employees Deborah Chapman, Susan Billings, Priscilla Hayes, and Kathleen Hazelton (the “DSS defendants”), Hillcrest Educational Centers, Inc. (“Hillcrest”), and Hillcrest employees Amy M. Tunis, Shaun V. Cusson and Maighan McKie3 (the “Hillcrest defendants”). As to the DSS defendants, the plaintiffs allege negligent placement, negligent supervision, false imprisonment, intentional interference with parental rights, loss of consortium and violations of the Massachusetts Civil Rights Act. As to the Hillcrest defendants, the plaintiffs allege intentional interference with parental rights, negligence, negligent supervision/respondeat superior, false imprisonment, assault and battery, loss of consortium and violations of the Massachusetts Civil Rights Act. In separate motions, the DSS defendants and the Hillcrest defendants have moved for summary judgment on all of the plaintiffs’ claims.4 The parties were heard on November 20, 2006.5 For the following reasons, the defendants’ motions are ALLOWED.

BACKGROUND

The summary judgment record, considered in the light most favorable to the non-moving party, reveals the following undisputed facts:

Jessica Paskell-Serrano was born on January 9, 1990. Plaintiff Audrey Serrano is Jessica’s maternal aunt. Audrey received permanent custody of Jessica when Jessica was two years old, and formally adopted her in April 2002. Jessica has had behavioral problems since she was a young child. Additionally, she has a learning disability and was physically and sexually abused from an early age, before she had any involvement with any of the defendants in this case.

As early as 1994, Audrey voluntarily sought out the assistance of DSS to help Jessica with her difficult behavioral problems. Pursuant to voluntary placement agreements entered into between DSS and Audrey from 1994 through 1999, both parties worked cooperatively in selecting out-of-home placement for Jessica.

In 1998, Jessica was placed at a residential facility through one of these voluntary placement agreements. In September 1998, defendant Deborah Chapman was the social worker assigned to Jessica’s case. Defendant Susan Billings was Chapman’s supervisor at DSS. By this point, Jessica’s poor behavior had escalated to include sexually provocative behavior, feces smearing, and aggressive behavior towards others. There were two more voluntary placements, from September 24, 1998 to October 22, 1998, and November 9, 1998 through January 18, 1999, at the Bridge Home in Worcester. While at the Bridge Home, Jessica’s behavior improved. However, upon returning home, Jessica’s behavior would worsen and Audrey again requested residential placement for Jessica. Audrey and DSS then entered into another voluntary placement agreement which returned Jessica to the Bridge Home.

Jessica’s behavior improved at the Bridge Home, and Bridge Home employees did not witness any of the behavior that Audrey had reported was taking place at home. Because of this, the Bridge Home opposed Jessica’s returning home and recommended therapeutic foster care. On April 5, 1999, defendants Chapman and Billings explained to Audrey the recommendation and offered Jessica specialized care in a Dare home. Audrey was unhappy with this suggestion, and refused it. Audrey felt that DSS was acting unreasonably and trying to keep her away from Jessica. Audrey then notified DSS that she would be closing her case wfith DSS, bringing Jessica home, and refusing any foster care placement for Jessica. She felt that DSS was improperly attempting to keep Jessica away from her and essentially holding her against her will. The next day, defendant Chapman filed an affidavit in Fitchburg District Court seeking custody of Jessica on behalf of DSS, which the court temporarily granted. Defendant Chapman picked up Jessica from school that day and as of April 6, 1999, had legal custody of her.

On April 9, 1999 a 72-hour hearing was held. Audrey appeared and was provided with counsel. The hearing was continued until April 30, 1999, then until May 11, 1999, and finally until May 14, 1999. At the May 14, 1999 hearing, Audrey, who was represented by counsel, waived her rights to the 72-hour hearing. Eventually, in November 2001, the Fitchburg Juvenile Court adjudicated Jessica in need of care of protection and ordered custody to DSS. Audrey signed a stipulation with DSS on November 21, 2001, agreeing that Jessica was in need of care and protection and that she was unable to meet Jessica’s needs.

While DSS was awarded temporary custody of Jessica, it used Dare Family Services, Inc. (“Dare”) to place her in a foster home. DSS contracted with Dare to provide placement for children that required a high [503]*503level of supervision. Jessica was placed in a “Mentor Program” whereby mentors were assigned only one foster child and provided constant supervision and child specific treatment within the home. DSS would provide Dare with information about a referred child, and Dare would then place the child in an approved mentor home. Before a person could become a mentor, there is a formal process involving criminal background checks, home studies, and a forty-hour training program. Dare then assigns each referred child with a mentor. DSS has no direct involvement with Dare’s mentor recruitment, training, or matching process, and did not supervise Dare Mentors. However, children in placed in Dare homes by DSS remain in the custody of DSS.

Dare placed Jessica with six separate mentors. From April 13, 1999 until May 4, 1999, Jessica was placed with Valerie Savoie; from May 5, 1999 until August 6, 1999, with Leslie Vargas; from August 7, 1999 until August 18, 1999, with Jennifer Cox; from August 19, 1999 until September 21, 1999, with Ruth Santiago; from September 22, 1999 until October 17, 1999, with Grace Lane; and from October 18, 1999 until October 24, 1999, with Sonya Marquez. Only the aforementioned mentors were approved caregivers in their respective homes. The mentors’ spouses or other people in the home were not approved by Dare. Dare conducted studies of the mentors’ homes before approving them as mentors, and these studies revealed no problems before Jessica was placed in each home. The record discloses no evidence that any of the moving parties knew or should have known of reasons to believe or suspect of prior inappropriate behaviors on the part of any adult in any of these placements.

On June 20, 1999, defendant Chapman, Lisa Seeley from Dare, Leslie Vargas, and Audrey met at the DSS office to address Leslie Vargas’s concern that Audrey was trying to sabotage the placement. Ruth Santiago would also request that Jessica be moved because of Audrey’s interference with the placement. By September of 1999, Jessica’s behavior had again deteriorated and she became physically aggressive and was assaulting other children in the mentor’s home. Jessica was placed with a string of mentors during this time period. It was clear that Jessica would need to be removed from the Dare mentor program. A residential placement was secured for Jessica at the Hillcrest Educational Center (“Hillcrest”), but there was a six- to eight-week waiting list.

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Bluebook (online)
22 Mass. L. Rptr. 501, Counsel Stack Legal Research, https://law.counselstack.com/opinion/serrano-v-massachusetts-department-of-social-services-masssuperct-2007.