Sergey Firsov, et al. v. Turkish Airlines Inc., et al.

District Court, N.D. California·Decided July 15, 2026·No. 4:26-cv-00304·Unknown

Opinion

SERGEY FIRSOV, et al., Case No. 26-cv-00304-JSC

Plaintiffs, ORDER RE: DEFENDANTS’ v. MOTIONS TO DISMISS, PLAINTIFFS’ MOTIONS TO AMEND, TO RECOVER TURKISH AIRLINES INC., et al., THE COSTS OF SUMMONS, AND FOR DEFAULT JUDGMENT Defendants. Re: Dkt. Nos. 11, 13, 17, 19, 30, 48

Plaintiffs Sergey Firsov and Iana Rodionova, proceeding without attorney representation, bring several claims arising out of several international flights. (Dkt. No. 1.)1 Two defendants are airlines: Turkish Airlines, Inc. and Aerovias Del Continento Americano S.A. Avianca (“Avianca”). The other two defendants, Sabre GLBL, Inc. (“Sabre”) and Amadeus North America (“Amadeus”), are companies which operate globally-used software for airline bookings. Plaintiffs allege the airline defendants advised them to purchase fake flight tickets and discriminated against Plaintiffs because they had Russian passports. Plaintiffs bring claims against the software company defendants based on the airlines’ conduct and the companies’ removal of Russian airlines from the software. Pending before the Court are three Defendants’ motions to dismiss and Plaintiffs’ motions to amend their complaint, to recover the costs of formal summons against, and for default judgment against Avianca. (Dkt. Nos. 11, 13, 17, 19, 30, 48.) After carefully considering the parties’ submissions, the Court GRANTS Defendants’ motions to dismiss, GRANTS Plaintiffs’ motion to recover the cost of formal summons only as to Amadeus, and DENIES Plaintiffs’ remaining motions for the reasons set forth below. As amendment would be futile and Plaintiffs’ claims are frivolous, dismissal is without leave to amend. Additionally, if Plaintiffs intend to request the clerk enter default against Avianca, they must do so by July 29, 2026. I. Mr. Firsov’s “Abusive” Litigation Campaign Against Airlines On June 23, 2026, after Plaintiffs filed the instant suit, Judge Chen granted a motion by a Scandinavian airline to declare Mr. Firsov a vexatious litigant and entered a pre-filing order against Mr. Firsov. (Sergey Firsov v. Scandinavian Airlines System Denmark-Norway-Sweden, No. 25-cv-03691-EMC; Dkt. No. 113.) In that case, Mr. Firsov “complained about being served a vegetarian meal because he is a man and needs to eat meat.” (Id. at 21.) Judge Chen noted “Mr. Firsov has filed 30 cases in this District” between March 26, 2025 and June 1, 2026. (Id. at 2.) All but 3 of those cases named at least one airline as a defendant and two-thirds are now closed. (Id.) Judge Chen recounted Mr. Firsov’s “abusive” litigation tactics and frivolous allegations in his many suits against airlines, then entered an order “requir[ing] prefiling review […] where a named defendant is an airline.” (Id. at 19-22.) “Any action filed in violation of th[e] order will be subject to sua sponte dismissal.” (Id. at 22.) II. Plaintiffs’ Allegations Plaintiffs took several international flights throughout 2025 and 2026, beginning with a departure from San Francisco. (Dkt. No. 1 at 4-5, 14.) To view their bookings, Plaintiffs used “Global Distribution System (GDS),” a “travel industry software” owned by Defendants Sabre and Amadeus which “connects travel agencies to airlines.” (See id. at 12-14.) Defendants Sabre and Amadeus promised the software would be “global” and “support all airlines” and “all passengers.” (Id. at 12-13.) But, in response to Western countries’ imposing economic sanctions against Russia, Sabre and Amadeus made a “political decision” to “remov[e] all Russian airlines from” the platform and to “not provide[ an] alternative [for] airlines to check bookings” going into Russia. (Id. at 12-13.) In December 2025, Plaintiffs arrived at an airport in Panama “to drop-off baggage” for a ATM to bring boarding pass/baggage tag,” and “refused to pickup baggage due to [Plaintiffs’] Russian passports.” (Id. at 4 (cleaned up).) Plaintiffs pleaded with Avianca to get onto their flight, but, among other difficulties, Plaintiffs’ screenshot of their booking did not have a ticket number and Plaintiffs “were not able to open [the] airline App and show [their] ticket” due to “bad internet.” (Id. at 4-5.) During back-and-forth discussions with Plaintiffs, Avianca repeatedly “denied boarding” then “adviced [sic] to make a fake purchase of refundable ticket and ‘fool’ Chile.” (Id. at 5.) “Plaintiffs showed [a] screenshot” of a “fake ticket” to Avianca “and after that Avianca allowed to board [sic].” (Id. at 5; see id. at 6-7.) A similar incident took place nearly two weeks later, but only involving Ms. Rodionova. On January 3, 2026, in Bogota, Colombia, a representative of Turkish Airlines “called [her] to came-in to check documents” and “demanded a return ticket from Kazakhstan to Russia” because her ticket was one-way. (Id. at 5.) The representative initially “denied boarding” and “started deboarding of baggage,” which Ms. Rodionova asserts is “discriminat[ion]” due to her Russian origin. (Id.) Subsequently, a Russian-speaking Turkish Airlines representative approached her and “adviced [sic] to purchase fake return ticket to ‘fool’ Kazakhstan.” (Id.) Ms. Rodionova then showed a screenshot of a fake ticket and was “allowed to board” her flight. (See id. at 5-7.) Plaintiffs bring 11 claims, seven of which are against Turkish Airlines and Avianca: (1) “Delay passenger and baggage” under the 1999 Montreal Convention and the Airline Deregulatory Act of 1978 (“ADA”), (2) “Civil rights, discrimination, fraud, integrity of board control system,” (3) “Fraud,” (4) “Unfair and deceptive business practices” under the ADA and California’s Consumer Legal Remedies Act, (5) “Breach of international contract,” (6) “Intentional Infliction of Emotional Distress (IIED),” and (11) “Covenant of good faith and fair dealing.” (Id. at 6-11 (cleaned up).) Plaintiffs request over $2.5 billion in punitive damages. (Id. at 11.) (7) “Detrimental reliance / promissory estoppel,” (8) “Tortious interference with international contracts under Montreal convention,” (9) “False advertising under ADA 1978,” and (10) “California UCL – unfair and deceptive business practices under ADA 1978.” (Id. at 12-15.) Plaintiffs assert Sabre’s and Amadeus’s decision to remove Russian airlines from its software made the software “local,” which contravenes the companies’ promises and advertisements of a “global” software. (Id. at 14 (cleaned up).) Additionally, the removal of Russian airlines and bookings led to Turkish Airlines and Avianca initially refusing to let Plaintiffs board their flights. (Id. at 13.) *** Defendants Turkish Airlines,2 Sabre, and Amadeus move to dismiss Plaintiffs’ complaint. (Dkt. Nos. 17, 19, 42.) I. Motions to Dismiss and for Leave to Amend A. The Court Does Not Have Personal Jurisdiction Over Turkish Airlines Turkish Airlines moves to dismiss under Federal Rule of Civil Procedure 12(b)(2), asserting the Court does not have personal jurisdiction over it. Plaintiffs bear the burden of demonstrating that the Court has jurisdiction over Turkish Airlines. Schwarzenegger v. Fred Martin Motor Co., 374 F.3d 797, 800 (9th Cir. 2004). “Where, as here, a motion to dismiss is based on written materials rather than an evidentiary hearing, the plaintiff need only make a prima facie showing of jurisdictional facts.” Love v. Associated Newspapers, Ltd., 611 F.3d 601, 608 (9th Cir. 2010). The Court “only inquire[s] into whether [the plaintiff’s] pleadings and affidavits make a prima facie showing of personal jurisdiction.” Caruth v. Int’l Psychoanalytical Ass’n, 59 F.3d 126, 128 (9th Cir. 1995). To make a prima facie showing, Plaintiffs “need only demonstrate 2 The motion was filed by Turk Hava Yollario A.O. (“THY”), specially appearing

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Sergey Firsov, et al. v. Turkish Airlines Inc., et al., (N.D. Cal. 2026).

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