SCI Funeral Services, LLC v. Jeffrey Moss

CourtCourt of Appeals of Texas
DecidedMarch 20, 2025
Docket02-24-00182-CV
StatusPublished

This text of SCI Funeral Services, LLC v. Jeffrey Moss (SCI Funeral Services, LLC v. Jeffrey Moss) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
SCI Funeral Services, LLC v. Jeffrey Moss, (Tex. Ct. App. 2025).

Opinion

In the Court of Appeals Second Appellate District of Texas at Fort Worth ___________________________ No. 02-24-00182-CV ___________________________

SCI FUNERAL SERVICES, LLC, Appellant

V.

JEFFREY MOSS, Appellee

On Appeal from the 48th District Court Tarrant County, Texas Trial Court No. 048-304210-18

Before Sudderth, C.J.; Birdwell and Womack, JJ. Memorandum Opinion by Chief Justice Sudderth MEMORANDUM OPINION

Appellant SCI Funeral Services, LLC fired Appellee Jeffrey Moss—a jury was

asked to determine why. SCI claimed that it had fired Moss for undisputed comments

that he made to a subordinate employee suggesting that she take before-and-after

photographs of her breast-reduction surgery to post on SCI’s intranet site. But Moss

claimed that SCI had discriminated against him because he was a white male who

refused to overlook the performance issues of his “toxic” black female subordinate.

A jury found in Moss’s favor, and SCI challenges that judgment, arguing in part that

the evidence was legally insufficient for a reasonable jury to conclude that SCI’s

proffered reason for firing Moss—his breast-photo comment—was a pretext for its

discriminatory motivations. We agree and will reverse and render.

I. Background

Moss, a white male, was a salesman for SCI, and in June 2017, he relocated to

the company’s Arlington funeral home to manage that location’s sales team.1 In his

new location, Moss reported to the Arlington funeral home’s general manager, Casey

Rose, who handled operations and personnel matters.

1 SCI owns funeral homes and cemeteries that “provide services to client families before, during, and after a death.” At the time of trial, the company had more than 40 locations in the Dallas–Fort Worth area.

2 A. Friction with Tina

Soon after Moss’s move, he and his assistant manager, T.P. (Tina)2—a black

female—began to butt heads. According to Moss, Tina not only made inappropriate

comments but also attempted to undermine the sales team’s performance.

Regarding Tina’s comments, Moss reported that, on his second day at the

Arlington funeral home, Tina asked him if he had ever cheated on his wife, and she

suggested that it was “really easy to get away with.” On another occasion, Moss

claimed, a saleswoman reported to him that Tina had made a suggestive comment

about wanting to sleep with a male coworker during a team business trip to Las

Vegas.3 Moss passed on that report to Rose, who contacted the director of SCI’s

human resources department, Virginia Brown. Rose and Brown spoke with several

2 Because Tina is not a party to this proceeding and her medical information is divulged in this appeal, we use a pseudonym to protect her privacy. Cf. 2d Tex. App. (Fort Worth) Loc. R. 7. 3 No witness testified to the precise substance of Tina’s alleged Vegas comment. The saleswoman who allegedly reported the comment denied that it had occurred, Moss’s attempt to describe it was excluded as hearsay, and Rose recalled merely “something about what happens in Vegas[] stays in Vegas.” However, Moss’s counsel’s opening statement effectively presented Tina’s alleged comment to the jury anyway, and both sides suggested the comment’s substance in their witness questions by referencing—often in a hypothetical—“an assistant manager saying, I sure hope I’m not on my period when we go to Las Vegas on this work trip because what happens there, stays there.”

3 sales team members, but they were not able to corroborate Moss’s relayed report,4 and

Tina denied making the Vegas comment. Either way, nothing came of it, and Moss

recalled Brown’s minimizing Tina’s comment as “girl talk among girls.”

Moss’s dominant issue with Tina, though, was her “blatant insubordination

toward everything [he] said or did or tried to do.” According to Moss, Tina regularly

arrived late, ignored his directives, gave team members instructions that conflicted

with his own, and generally tried to “undermin[e the] team.” Moss complained about

Tina’s insubordination not only to Rose but also to Rose’s colleague, Andrew Spiller,

who handled regionwide sales issues for SCI and whom Moss had known before his

move to Arlington.5 Moss even lodged his complaints in the presence of Rose’s and

Spiller’s bosses on the corporate ladder, Cary Grossi and James Rosson. But, by

Moss’s account, he was thrice told that SCI was “not going to move [Tina], and [it

was] not going to fire her because she’s a black female” and “will sue.” Moss later

remembered Rosson asking, “How is it going to look when three 50-something[-

]year[-]old white guys fire a black woman[?]”

4 Even the saleswoman who allegedly reported the Vegas comment to Moss later testified that no such comment or report had occurred. 5 Spiller had recommended Moss for the sales manager position in Arlington.

4 B. Comment and Termination

Moss’s tense relationship with Tina continued during his three-month tenure at

the Arlington funeral home. After Tina requested an extended leave period to

undergo a medical procedure, namely, a breast-reduction surgery, Moss made his

comment about the before-and-after photos, which is at the heart of this case.

Although accounts vary as to the precise wording of Moss’s comment, it was

undisputed that, one morning in August 2017, Moss suggested to Tina that she take

before-and-after photos of her breast-reduction surgery and post the photographs on

SCI’s intranet site. Moss admitted making this comment, but he denied that it had

been inappropriate.6 He claimed that Tina had been open about her breast-reduction

surgery, that he had “never used the word[] breasts” but merely “insinuated” by

referencing her surgery, and that he had made the comment offhandedly as they were

walking into a meeting. Four other members of the sales team remembered the

6 Moss gave conflicting opinions regarding the appropriateness of his comment. On direct examination, he testified that his comment was “inappropriate, but [that] the reason [he] sa[id] that[, i.e., that it was inappropriate, wa]s because [of the] six years of what [he had] been through” rather than because of the comment itself. Then, on cross-examination, Moss testified that he had “d[one] nothing wrong.” And when SCI confronted him with his prior acknowledgement of having “made an inappropriate comment,” Moss reiterated that he had not done anything inappropriate. Yet, at the same time, Moss acknowledged that his breast-photo comment had warranted some type of disciplinary action by SCI.

5 circumstances differently, though, recalling that Moss made his breast-photo

comment to a room full of people as part of a sales team meeting.7

Regardless of the comment’s precise context, one of the saleswomen on Moss’s

team reported his breast-photo comment to Rose, and Rose requested written

accounts from several meeting attendees, including Tina. After receiving the written

accounts via email, Rose scheduled a meeting with Moss—as well as Spiller, Grossi,

and Rosson—for the following business day.8 At that less-than-ten-minute meeting,

Rose asked Moss if he had made the comment, and when Moss admitted it, Rose

fired him. Rose later explained that the breast-photo comment had been the sole

reason for Moss’s firing, stating that “[i]t was very clear that [Moss] had committed

gross misconduct and had embarrassed himself and the company . . . and needed to

be terminated immediately.” Rosson and Spiller supported the termination decision

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SCI Funeral Services, LLC v. Jeffrey Moss, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sci-funeral-services-llc-v-jeffrey-moss-texapp-2025.