Schmukler v. Ohio-Bell Telephone Co.

116 N.E.2d 819, 66 Ohio Law. Abs. 213, 1953 Ohio Misc. LEXIS 349, 1953 WL 79319
CourtCuyahoga County Common Pleas Court
DecidedJuly 25, 1953
DocketNo. 619821
StatusPublished
Cited by4 cases

This text of 116 N.E.2d 819 (Schmukler v. Ohio-Bell Telephone Co.) is published on Counsel Stack Legal Research, covering Cuyahoga County Common Pleas Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Schmukler v. Ohio-Bell Telephone Co., 116 N.E.2d 819, 66 Ohio Law. Abs. 213, 1953 Ohio Misc. LEXIS 349, 1953 WL 79319 (Ohio Super. Ct. 1953).

Opinion

OPINION

By NICOLA, J:

The Court, at the close of plaintiff’s evidence on defendant’s motion, directed the jury to return a verdict for said defendant. In due time the plaintiff filed her motion for new trial wherein she complains that the Court committed error in directing said verdict and sets up five grounds of error in said motion. The basic ground, however, is that the plaintiff’s privacy was invaded by the defendant in monitoring tlie telephone installed in her home.

In order properly to determine whether there is merit in plaintiff’s contention we must first consider the facts upon which her claim is founded as shown by the evidence:

I. In order to prove her case the plaintiff not only testified her self but called as her witnesses the various officials and employees of the defendant who were involved in the installation of her telephone and in what happened thereafter.

It was clearly established that in June 1950, the plaintiff had in her home a two-party line telephone service which was for residence use only, — that is for social calls. The plaintiff asked a representative of the company for additional service since she was and had been in business and needed more telephone service. At this time she admitted that she had previously used the two-party line for that purpose. The defendant’s representative told her that the two-party line could not be used for business and that she would have to have a business line with metered service. She got angry and told the representative to take out the telephone she had. Later that same day she reconsidered and again called and ordered a business telephone with metered service and received the same number that she had previously used. She then requested that there be installed in her home a new line [216]*216for home and social purposes. She was specifically told that she could not use the home telephone for business calls. To this she agreed, so that in the month of September two telephones were installed in her home, one to be used for business and the other for social purposes. It is important to keep in mind that the business telephone was metered service, whereas the two-party line home telephone was for social purposes and was unmetered.

The supervisor of this particular branch of the defendant’s service from his conversation with the plaintiff and from her actions suspicioned that the plaintiff would use the home telephone for business purposes so he ordered that the Home telephone be monitored. This was done first by a “pen” register which reported on a tape the number of the calling telephone and the number of the telephone called. This of course did not determine the character of the use being made by the plaintiff of the home telephone, but it did show an abnormal number of calls therefrom. As this Court remembers there were as high as 37 calls on the unmetered telephone one evening between the hours of 5:00 and 8:00 P. M., but generally there were from 20 to 30 calls an evening.

The number being so abnormal the company’s service representative determined to manually monitor said calls. This is done by listening in on the telephone in order to determine the nature of the call. In the instant case Mrs. Thompson, an old employee of the defendant and a witness for the plaintiff who did the monitoring described in detail the pen register and how it worked as well as the manual monitoring of plaintiff’s telephone. She testified that great care was exercised to maintain secrecy. The manual testing of the telephone was conducted in a closed room occupied by her for some days from 9:00 A. M. to 4:30 P. M.; when the line showed a call she listened in just long enough to determine whether the call was for business or social in nature. She did not attempt to get the full conversation and in no way pried into plaintiff’s business. She found there were business calls on the social telephone even in the day time when plaintiff usually was working away from home. She testified that she was in the business of selling storm windows and made her telephone calls to prospective customers in the evening and made measurements on the job in the day time.

On October 31st, 1950, a service representative of the defendant talked to the plaintiff and advised her that the defendant was aware of plaintiff’s use of the residence telephone for business purposes contrary to the regulations and contrary to her express agreement. The plaintiff asked how this [217]*217was determined, and she was told of the pen register which showed an excessive number of calls on the residence telephone. Her reply v/as, “Well, I can’t see where that proves anything, — what does that prove?” When she was told that the defendant knew each number called by her, she replied, “I still can’t see where that proves anything.” Thereupon she was told that her telephone had been manually monitored and that she had made calls on the residence telephone for business purposes. She testified that this information gave her a blinding headache and that she could not sleep that night. However, next morning she told her business associates and by 9:30 A. M., she was at the office of one of the metropolitan newspapers and told them all about the invasion of her privacy. This obtained her considerable publicity. She further testified that even to the time of trial whenever she thinks about the invasion of her rights she gets a splitting headache.

Lest there be any mistake as to her attitude in the matter, it was developed in the course of the trial that she specifically agreed that if the telephone company would put the residence telephone in her home in addition to the business telephone, that she would use the business telephone for business purposes and the residence telephone for social purposes. Then the following was elicited from her:

“Q. The fact of the matter is that although you agreed to do that you promptly disregarded your agreement?
“A. I don’t deny that.
“Q. You don’t deny that you did it?
“A. No.
“Q. You made business calls on the residence ’phone that was in the bed-room from time to time?
“A. Yes.
“Q. Did you make these business calls on the residence ’phone from time to time because it was more convenient for you to make those calls? Is that the only reason you did that?
“A. I wouldn’t say that was the only reason.
“Q. What was the other reason that you made business calls on your residence ’phone in your bed room?
“A. It might have been because I was thinking that I didn’t want to have any overcalls on the business ’phone.
“Q. You continued to use the residence ’phone for business purposes after the incident did you not?
“A. Yes.”

The plaintiff also testified that of some 26 calls one evening made over the residence telephone 13 or 14 of said calls were for business purposes.

[218]*218There was admitted in evidence during plaintiff’s case in chief the regulations of the company and the tariff sheets filed by the defendant with the Public Utilities Commission of Ohio as Exhibit 3.

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Related

Huff v. Michigan Bell Telephone Company
278 F. Supp. 76 (E.D. Michigan, 1967)
United States v. Guglielmo
245 F. Supp. 534 (N.D. Illinois, 1965)
LeCrone v. Ohio Bell Telephone Co.
201 N.E.2d 533 (Ohio Court of Appeals, 1963)
Housh v. Peth
135 N.E.2d 440 (Ohio Court of Appeals, 1955)

Cite This Page — Counsel Stack

Bluebook (online)
116 N.E.2d 819, 66 Ohio Law. Abs. 213, 1953 Ohio Misc. LEXIS 349, 1953 WL 79319, Counsel Stack Legal Research, https://law.counselstack.com/opinion/schmukler-v-ohio-bell-telephone-co-ohctcomplcuyaho-1953.