Scentsy, Inc. v. Blue Cross of Idaho Health Service, Inc.

CourtDistrict Court, D. Idaho
DecidedAugust 28, 2024
Docket1:23-cv-00552
StatusUnknown

This text of Scentsy, Inc. v. Blue Cross of Idaho Health Service, Inc. (Scentsy, Inc. v. Blue Cross of Idaho Health Service, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Idaho primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Scentsy, Inc. v. Blue Cross of Idaho Health Service, Inc., (D. Idaho 2024).

Opinion

.

UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF IDAHO

SCENTSY, INC., Case No. 1:23-cv-00552-AKB Plaintiff, MEMORANDUM DECISION v. AND ORDER RE MOTION TO COMPEL ARBITRATION, OR IN BLUE CROSS OF IDAHO HEALTH THE ALTERNATIVE PARTIALLY SERVICE, INC., DISMISS AND STAY

Defendant.

Pending before the Court is Defendant Blue Cross of Idaho Health Service, Inc.’s Motion to Compel Arbitration, or in the Alternative to Partially Dismiss and Stay. (Dkt. 8). Having reviewed the record and the parties’ submissions, the Court finds that the facts and legal argument are adequately presented and that oral argument would not significantly aid its decision-making process, and it decides the motion on the parties’ briefing. Dist. Idaho Loc. Civ. R. 7.1(d)(1)(B); see also Fed. R. Civ. P. 78(b) (“By rule or order, the court may provide for submitting and determining motions on briefs, without oral hearings.”). The Court denies Blue Cross’s motion to compel arbitration and denies in part and grants in part its motion to dismiss. I. BACKGROUND Plaintiff Scentsy, Inc., alleges it is “the sponsor and a fiduciary of a self-insured and self- funded health care benefit plan called the Scentsy, Inc., Group Health Plan (“the Plan”).” (Dkt. 1 at ¶ 2). Blue Cross is the Plan’s administrator and its excess-loss insurer. (Id. at ¶ 7). Beginning in 2019, Blue Cross and Scentsy entered into two types of contracts governing their relationship:

MEMORANDUM DECISION AND ORDER RE MOTION TO COMPEL ARBITRATION, OR IN THE (1) administrative service agreements (“ASAs”) related to Blue Cross’s administrator role, and (2) excess loss contracts related to Blue Cross’s role as the Plan’s insurer for losses in excess of $200,000. (Id. at ¶¶ 10-11). In practice, Scentsy alleges these contracts provided that after a plan participant received medical services, the service provider would bill Blue Cross; Blue Cross

would review, decide, and adjust the claim for coverage; and then, Blue Cross would debit the Plan’s account to pay the claim, unless the amount of the claim exceeded $200,000. (Id. at ¶ 13). In that event, Blue Cross would pay the amount exceeding $200,000. (Id.). Blue Cross’s obligation to pay amounts exceeding $200,000, however, were limited to services rendered, billed, and paid within a fixed fifteen-month period. (Id. at ¶ 14). In February 2022, a Plan participant (hereafter “Participant”) “became seriously ill” and “ultimately incurred millions of dollars’ worth of medical bills.” (Id. at ¶ 22). The Participant’s first set of medical claims were for services provided between February 20, 2022, and March 21, 2022. (Id.). The amount billed on those claims exceeded $200,000, and Blue Cross paid that excess amount. (Id.).

The Participant’s second set of medical claims were for services provided between March 22, 2022, and April 20, 2022 (hereafter “uncovered claims”). (Id. at ¶ 23). Blue Cross did not process these uncovered claims for payment, however, until October 2022. (Id.). As a result, the uncovered claims were outside the fifteen-month fixed period for excess coverage, and Blue Cross declined to pay them. (Id.). Meanwhile, if Blue Cross had processed the uncovered claims earlier, it would have been required to cover the excess loss. (Id.). During the timeframes when the Participant received medical services from February 20 until May 21, 2022, and when Blue Cross adjusted the Participant’s claims and uncovered claims,

MEMORANDUM DECISION AND ORDER RE MOTION TO COMPEL ARBITRATION, OR IN THE the parties had two, successive ASAs. The 2020 ASA was effective from May 1, 2020, through April 30, 2022. (Dkt. 1-4 at p. 30) (showing effective dates of May 1, 2020, through April 30, 2021); (Dkt. 1-5 at p. 8) (showing amended effective dates of May 1, 2021, through April 30, 2022). Thereafter, the 2022 ASA was effective from May 1, 2022, through April 30, 2023. (Dkt. 8-

2 at p. 34). Also, in effect during part of the relevant period was the 2021 Excess Loss Contract governing Blue Cross’s obligation to insure excess losses. (Dkt. 1-2 at p. 2). It was effective from May 1, 2021, through April 30, 2022, which spanned the entire period when the Participant received medical services. Importantly, these agreements provide different avenues for the parties to resolve their disputes. The Excess Loss Contract provides that “any claim or lawsuit arising from or relating to this Agreement shall be filed and maintained in a court of competent jurisdiction in Ada County, Idaho.” (Id. at p. 7). Likewise, the 2020 ASA provides the parties will litigate their disputes in court, stating that “any claim or lawsuit arising from or relating to this Agreement shall be filed and maintained in a court of competent jurisdiction in Ada County, Idaho.” (Dkt. 1-4 at p. 11)

(Art. VI, ¶ A). Meanwhile, the 2022 ASA provides for arbitration in lieu of litigation, stating that “either party shall have the right to commence arbitration if the [parties] have not been successful in resolving their disputes” and that “all disputes shall be resolved by binding arbitration submitted to JAMS under or in accordance with its then-prevailing Comprehensive Arbitration Rules.” (Dkt. 8-2 at p. 17). In September 2023, Scentsy initiated an arbitration proceeding under the parties’ 2019 ASA to challenge Blue Cross’s refusal to pay the Participant’s uncovered claims; when initiating the arbitration, Scentsy mistakenly believed the 2019 ASA was the applicable ASA. (Dkt. 1-3 at

MEMORANDUM DECISION AND ORDER RE MOTION TO COMPEL ARBITRATION, OR IN THE p. 2; Dkt. 12 at p. 3). Blue Cross responded that the 2019 ASA was not the governing contract. (Dkt. 8-1 at p. 6). This response prompted Scentsy to stay the arbitration and file this action against Blue Cross. (Dkt. 1; Dkt. 8-1 at p. 6). In this action, Scentsy alleges that Blue Cross is obligated to pay the Participant’s

uncovered claims and that Blue Cross engaged in a variety of conduct in its Plan administrator role to avoid covering this excess loss. (Dkt. 1 at ¶¶ 22-35). Scentsy further alleges this conduct violated the 2020 ASA and the 2021 Excess Loss Contract. (See, e.g., id. at ¶¶ 39, 78; Dkt. 1-2 at p. 7). In its complaint, Scentsy alleges claims for breach of fiduciary duty, breach of contract, breach of covenant of good faith and fair dealing, unjust enrichment, and insurance bad faith. (Dkt. 1 at ¶¶ 40-110). In response, Blue Cross filed the pending motion to compel arbitration. (Dkt. 8). It asserts the 2022 ASA governs the parties’ dispute and requires arbitration. (Id.). Alternatively, Blue Cross moves to dismiss Scentsy’s claim under § 502(a)(3) of the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. §§ 1132(a)(3), and its state law claims.

II. LEGAL STANDARD A. Motion to Compel Arbitration The Federal Arbitration Act (FAA) controls the enforcement of arbitration clauses. Rent- A-Center, West, Inc. v. Jackson, 561 U.S. 63, 67 (2010). Section 2 of the FAA provides an arbitration agreement “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” 9 U.S.C. § 2. Further, the FAA enunciates a strong federal policy favoring arbitration and requires courts to “rigorously enforce

MEMORANDUM DECISION AND ORDER RE MOTION TO COMPEL ARBITRATION, OR IN THE agreements to arbitrate.” Dean Witter Reynolds, Inc. v. Byrd, 470 U.S. 213, 221 (1985); accord Epic Sys. Corp. v.

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