Sandra K. Dressler v. Equifax, Inc.

CourtCourt of Appeals for the Eleventh Circuit
DecidedMarch 16, 2020
Docket19-11366
StatusUnpublished

This text of Sandra K. Dressler v. Equifax, Inc. (Sandra K. Dressler v. Equifax, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sandra K. Dressler v. Equifax, Inc., (11th Cir. 2020).

Opinion

Case: 19-11366 Date Filed: 03/16/2020 Page: 1 of 10

[DO NOT PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT ________________________

No. 19-11366 Non-Argument Calendar ________________________

D.C. Docket No. 2:18-cv-00311-JES-UAM

SANDRA K. DRESSLER,

Plaintiff-Appellant,

versus

EQUIFAX, INC., et al.,

Defendants-Appellees.

________________________

Appeal from the United States District Court for the Middle District of Florida ________________________

(March 16, 2020)

Before MARTIN, JORDAN, and NEWSOM, Circuit Judges. Case: 19-11366 Date Filed: 03/16/2020 Page: 2 of 10

PER CURIAM:

Sandra Dressler, proceeding pro se, appeals the dismissal of portions of her

third amended complaint. The complaint alleges a number of statutory and

common-law claims arising from allegedly-unlawful attempts to collect debts. The

district court deemed Dressler’s complaint to be a shotgun pleading and dismissed

it with prejudice after granting her three attempts to amend. It also dismissed two

of Dressler’s claims because they were based on unpaid tax obligations, which it

held were not protected by the Fair Debt Collection Practices Act. After careful

review, we reverse in part and affirm in part.

I.

In May 2018, Dressler filed a pro se complaint in the Middle District of

Florida naming as defendants the United States Department of Education (“U.S.

DOE”); Betsy DeVos, in her official capacity as Secretary of the U.S. DOE; the

Florida Department of Education (“Florida DOE”); Navient Corporation; Navient

Solutions, Inc.; Education Credit Management Corporation; Pioneer Credit

Recovery, Inc. (“Pioneer”); Equifax, Inc.; Equifax Information Services, LLC; 1

and ten unnamed defendants. The complaint alleged breach of contract as well as

1 Equifax, Inc. and Equifax Information Services LLC are referred to collectively as “Equifax” in this decision. 2 Case: 19-11366 Date Filed: 03/16/2020 Page: 3 of 10

violations of the Fair Credit Reporting Act (“FCRA”), Fair Debt Collection

Practices Act (“FDCPA”), and Telephone Consumer Protection Act (“TCPA”).

On August 29, 2018, the district court dismissed the complaint as a shotgun

pleading. The district court granted Dressler leave to amend and directed her to

resources for pro se litigants. However, the court warned that, if her amended

complaint was also a shotgun pleading, it could be dismissed on that basis alone.

On September 5, 2018, Dressler filed a first amended complaint accompanied by a

request for judicial notice in which she expressed concern that the court’s

complaint form did not provide for individual counts and causes of action.

Dressler requested leave to amend if the court found her amended complaint

insufficient. The Florida DOE moved to dismiss. On September 21, 2018, the

district court granted Dressler’s request to amend, denied the Florida DOE’s

motion to dismiss as moot, and reminded Dressler to address the “shotgun pleading

issues” in her second amended complaint. Dressler filed a second amended

complaint on October 4, 2018. Navient Corporation, Navient Solutions, Pioneer,

Education Management Corporation, and the Florida DOE moved to dismiss the

second amended complaint. The district court concluded it was a shotgun pleading

and dismissed it. The district court again gave Dressler leave to amend but warned

her that a subsequent shotgun pleading would be dismissed with prejudice and

without leave to amend.

3 Case: 19-11366 Date Filed: 03/16/2020 Page: 4 of 10

On January 16, 2019, Dressler filed a third amended complaint against the

same defendants, again alleging violations of the FCRA, FDCPA and TCPA and

breach of contract. The complaint alleges that in July and August, 2017, Dressler

sent the U.S. DOE, the Florida DOE, Navient Corporation, Equifax, and Education

Credit Management each a notice of dispute demanding validation of alleged

debts. On February 28, 2018, after receiving a “Tax Delinquent Notice” from

Pioneer, Dressler sent a notice of dispute demanding validation of her alleged debt

to the Internal Revenue Service (“IRS”). She alleges that these defendants did not

respond to her letters disputing the alleged debt and failed to provide notice of the

dispute to credit reporting agencies. Dressler also alleges that, despite not being

authorized to do so, Navient Corporation, the Florida DOE, and Education Credit

Management called her cellular phone approximately 25 times between August 10

and September 12, 2017, using an automatic telephone dialing system and leaving

recorded messages.

The third amended complaint alleges ten causes of action.2 Count 2 alleges

that the U.S. DOE, Florida DOE, DeVos, Navient Corporation, Pioneer, and

Education Credit Management violated the FCRA, 15 U.S.C. § 1681s-2(b), by

failing to conduct a meaningful investigation of Dressler’s disputed debts. Count 3

2 Counts 1 and 10 allege claims against Equifax. These claims were stayed pending the resolution of multi-district litigation and are not at issue in this appeal. 4 Case: 19-11366 Date Filed: 03/16/2020 Page: 5 of 10

alleges that Pioneer, Education Credit Management, and Navient Corporation

violated the FDCPA, 15 U.S.C. § 1692e(8), by failing to communicate to credit

reporting agencies that Dressler’s debts were disputed. Count 4 alleges that

Navient Corporation, the Florida DOE, and Education Credit Management violated

the FDCPA, 15 U.S.C. § 1692d(5), by calling Dressler’s telephone more than 25

times with the intent to annoy, harass, or abuse her. Count 5 alleges that Pioneer

violated the FDCPA, 15 U.S.C. § 1692g(b), by attempting to collect disputed debts

from Dressler. Count 6 alleges that Pioneer violated the FDCPA, 15 U.S.C.

§ 1692e(2)(A), by mailing false, deceptive, or misleading collection letters to

Dressler. Count 7 alleges that Navient Corporation, the Florida DOE, and

Education Credit Management violated the TCPA, 47 U.S.C. § 227(b)(3), by

calling Dressler on her cellular phone without her permission. Count 8 alleges that

Navient Corporation, the Florida DOE, and Education Credit Management violated

the TCPA, 47 U.S.C. § 227(b)(1)(A), by using an automated telephone dialing

system to call Dressler. Count 9 alleges that the U.S. DOE, Devos, and the Florida

DOE fraudulently attempted to collect debts for which they were not creditors.

On April 1, 2019, the district court granted in part and denied in part

motions to dismiss filed by the Florida Department of Education, Education Credit

Management Corporation, Navient Corporation, Navient Solutions, and Pioneer. It

described Counts 2–4 and 7–9 as continuing to “lump the defendants together . . .

5 Case: 19-11366 Date Filed: 03/16/2020 Page: 6 of 10

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