Sanchez v. Abbott Laboratories

District Court, D. Arizona·Decided January 30, 2020·No. 2:18-cv-02514·Unknown

Opinion

WO

Jose Sanchez, No. CV-18-02514-PHX-SMB

Plaintiff, ORDER

v.

Abbott Laboratories,

Defendant. Pending before the Court is Defendant Abbott Laboratories’ Motion for Summary Judgement and Memorandum of Points and Authorities, (Doc. 55, “Mot.”). Plaintiff Jose Sanchez responded, (Doc. 64, “Resp.”), and Defendant replied, (Doc. 69, “Reply”). The Court held oral argument on January 24, 2020 and enters the following Order: Jose Sanchez (“Plaintiff”) works the nightshift as a maintenance technician at Abbott Laboratories (“Abbott” or “Defendant”),1 a global healthcare company that, among other things, manufactures nutritional products Similac, PediaSure, and Ensure. (Doc. 55- 1, “Smith Decl.” ⁋ 2.) Abbott employ Plaintiff at a facility (“Casa Grande”) that manufactures both liquid and powder-form nutrition in Casa Grande, Arizona. (Id.) At Casa Grande, four maintenance teams work twelve-hour shifts. (Id. ⁋ 4.) The teams—titled A1, A2, B1, and B2—are composed of six to eight technicians led by a direct supervisor known as a “Front Line Leader.” (Id.) Teams A1 and B1 work dayshift; A2 and B2 work nightshift. 1 Plaintiff remains an Abbott Maintenance Specialist to this day. (Mot. at 1; Resp. at 8.) (Id.) Plaintiff joined supervisor Ricardo Pinales A2 nightshift in 2016.2 (Id.) In both 2016 and 2017, Plaintiff requested transfer to recently vacated dayshift positions on the A1 shift supervised by Danny Burnett. (Id.) Each position, including Plaintiff’s, was a Grade 7 position. (Id. ⁋ 20.) The positions differed in two ways—the opposing schedules and the additional pay attached to nightshift positions.3 (Id.) Citing other applicants’ greater expertise, superior performance evaluations, and considering various complaints about Plaintiff’s performance from co-workers and supervisors, Abbott declined Plaintiff’s transfer requests and selected other maintenance specialists on each occasion. (Doc. 55-3, Burnett Decl. ⁋⁋ 8-9, 19.) Plaintiff now challenges these personnel decisions and alleges national origin discrimination in violation of 42 U.S.C. § 1981 and 42 U.S.C. 2000e-2(a). (Doc. 1, “Complaint”.) a. Plaintiff’s Performance and Role at Abbott Laboratories As one of Abbott’s “Maintenance Specialists,” Plaintiff is responsible for a variety of maintenance tasks. Among other duties, Maintenance Specialists repair the Casa Grande facility, conduct Demand and Preventative Maintenance (“DM” and “PM”), troubleshoot equipment, and conduct equipment safety and compliance tasks. (Smith Decl. ⁋ 7.) In addition to relevant technical knowledge necessary to mitigate possible negative effects on production, Abbott demands a high degree of teamwork and responsiveness from Maintenance Specialists. (Burnett Decl. ⁋ 8.) Accordingly, Abbott considers timely completion of mandatory trainings on compliance and documentation procedures essential to Plaintiff’s position. (Id.) Abbott’s Maintenance Specialists develop expertise in two general equipment categories—equipment used to manufacture liquid products (e.g. Ensure and Pediasure) and equipment used to make powder-based products (like Similac). Plaintiff primarily maintained equipment on Abbott’s “liquid lines” and had only limited experience with the “dryer line”—equipment used to manufacture powder products. (Burnett Decl. ⁋ 8.)

2 Under Abbott’s previous shift schedule, Plaintiff worked from 3 p.m. to 11 p.m. on the “second shift” under supervisor Lucas Hyne. (Doc. 55-1, “Smith Decl.” ⁋ 4.) 3 Nightshift positions earn from $0.90 to $1.40 per hour more than identical dayshift positions. (Smith Decl. ⁋ 20.) Abbott contends its performance evaluation process and rating system substantiate the validity of the personnel decisions at issue here. Abbott evaluates and measures a technician’s performance using Key Performance Indicators (“KPIs”). (Smith Decl. ⁋ 10.) Calculated monthly, KPIs are composite scores with a ceiling of 100% that weigh a dozen different objective performance metrics—including utilization rates and DM and PM completion rates. (Id.) These monthly scores, in turn, are rolled into an annual performance evaluation completed by a technician’s direct supervisor. (Id. ⁋ 12.) Also composite metrics, annual performance evaluations include a technician’s annualized KPI score, attendance history, mandatory training completion rate, and customer service scores. (Id.) Technicians receive one of four ratings based on these scores: Exceeds Expectations (“EE”), Achieved Expectations (“AE”), Partially Achieved Expectations (“PA”)4, or Did Not Achieve Expectations (“NA”). (Id.) Plaintiff received AE ratings in 2014 and 2015. (Doc. 55-4 at 199, “2014 Evaluation”; Doc. 55-5 at 208, “2015 Evaluation”.) But these generally satisfactory reviews flagged future issues. In his 2015 evaluation, Plaintiff’s supervisor Lucas Hyne counseled Plaintiff to improve his PM and utilization rates—scores which negatively affected his overall KPI—and further challenged him to acquire greater knowledge in other areas of the facility, specifically the dryer line. (2015 Evaluation, at 201, 204-05.) In the two years following these relatively benign reviews, multiple supervisors lodged various complaints regarding Plaintiff’s increasingly poor performance and attitude. (See Doc. 55- 17 (documenting multiple supervisors’ complaints)). Michael Smith, Abbott’s second- level Maintenance Manager at Casa Grande, noted Plaintiff’s growing reputation for “mak[ing] excuses” after receiving negative reports from numerous individuals, including from Burnett and Pinales. (Doc. 55-7 at 20.) Of note, Plaintiff avoided “dryer work,” complained when tasked to maintain Abbott’s dryer line, and seemed unwilling to acquire new skills. (Id.) For Smith, Plaintiff had all the makings of a top mechanic, but lacked

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