S. v. Selectquote Insurance Services

CourtDistrict Court, S.D. California
DecidedAugust 19, 2024
Docket3:23-cv-02258
StatusUnknown

This text of S. v. Selectquote Insurance Services (S. v. Selectquote Insurance Services) is published on Counsel Stack Legal Research, covering District Court, S.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
S. v. Selectquote Insurance Services, (S.D. Cal. 2024).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 A.S., individually and on behalf of all Case No.: 3:23-cv-02258-RBM-MSB others similarly situated, et al., 12 ORDER GRANTING DEFENDANT’S Plaintiffs, 13 MOTION TO DISMISS v. 14 [Doc. 6] SELECTQUOTE INSURANCE 15 SERVICES, 16 Defendant. 17

18 19 Pending before the Court is Defendant SelectQuote Insurance Services’ 20 (“Defendant”) Motion to Dismiss Plaintiffs A.S., D.G., M.F., and T.M.’s (“Plaintiffs”) 21 Class Action Complaint (“Motion”), which was filed on February 12, 2024. (Doc. 6.) On 22 March 25, 2024, Plaintiffs filed an Opposition to Defendant’s Motion (“Opposition”). 23 (Doc. 7.) On April 1, 2024, Defendant filed a Reply Brief in Support of Defendant’s 24 Motion (“Reply”). (Doc. 8.) 25 The Court finds this matter suitable for determination without oral argument 26 pursuant to Civil Local Rule 7.1(d)(1). For the reasons set forth below, Defendant’s 27 Motion is GRANTED. 28 1 I. BACKGROUND 2 A. Plaintiffs’ Complaint 3 On December 11, 2023, Plaintiffs filed a Class Action Complaint (“Complaint”) 4 against Defendant, alleging causes of action for (1) violations of the California Invasion of 5 Privacy Act (“CIPA”), California Penal Code § 631 (Count I); (2) violations of the CIPA, 6 California Penal Code § 632 (Count II); (3) violations of the Maryland Wiretapping and 7 Electronic Surveillance Act, Maryland Code, Courts and Judicial Proceedings § 10-401, et 8 seq. (Count III); (4) violations of the Massachusetts Wiretapping Statute, Massachusetts 9 General Laws chapter 272 § 99 (Count IV); (5) violations of the Massachusetts Unfair and 10 Deceptive Business Practices Act, Massachusetts General Laws chapter 93A, et seq. 11 (Count V); and (6) violations of the Florida Security of Communications Act, Florida 12 Statute § 934.01, et seq. (Count VI).1 (Doc. 1 (“Compl.”) ¶¶ 46–110.) 13 B. General Allegations 14 In their Complaint, Plaintiffs allege that “[t]his is a class action suit brought on behalf 15 of all persons who [visited Defendant’s website] and received a quote for a life insurance 16 policy.” (Compl. ¶ 1.) Plaintiffs allege that Defendant lets prospective customers receive 17 a life insurance quote by completing a questionnaire that asks for sensitive information, 18 including personal identifying information (e.g., name, email, mailing address, zip code, 19 and phone number), demographic information (e.g., date of birth, gender, state of 20 residency), medical diagnoses and conditions (e.g., cancer, high blood pressure, and 21 diabetes), social habits (e.g., smoking), height, weight, family health history, and financial 22 information (e.g., annual individual income). (Id. ¶¶ 3, 5, 16, 18, 20–24.) Prospective 23 customers communicate their answer by inputting the information and then pressing 24 25

26 27 1 In their Opposition, Plaintiffs withdraw their claim for violations of the Massachusetts Unfair and Deceptive Business Practices Act (Count V). (Doc. 7 at 9 n.2.) Therefore, the 28 1 “next.” (Id. ¶ 26.) Plaintiffs allege that Defendant’s website promises that its site and these 2 entries are “100% secure” and that it will “never sell your information.” (Id. ¶¶ 3, 26.) 3 Plaintiffs then allege that Defendant has “built its website to allow third parties to 4 surreptitiously intercept the information they input.” (Id. ¶ 16.) Plaintiffs also allege that 5 “[Defendant] assists third parties with intercepting every[ ]one of those communications” 6 (id. ¶ 27); that “Defendant shares highly sensitive information with several third parties” 7 (id. ¶ 4); that Defendant “commoditizes and trades” Plaintiffs’ health information (id. ¶ 6); 8 and that “[Defendant] aided, agreed with, and conspired with third parties to track and 9 intercept Plaintiffs’ and Class member’s internet communications while receiving a quote 10 through [Defendant] website” (id. ¶ 51). Plaintiffs appear to allege that the third parties, 11 including LeadID and Facebook, use computer codes, programs, web, ad-servers, and/or 12 tracking technology to intercept Plaintiffs’ communications. (Id. ¶¶ 53, 85, 110.) In 13 support of these allegations, Plaintiffs purport to attached figures showing “network traffic 14 to Facebook and LeadID when a user clicks the button on Defendant’s website indicating 15 that they have issues with alcohol or substance abuse[.]” (Id. ¶ 28.) Plaintiffs then allege 16 that “Facebook and LeadID then leverage this information to target advertisements.” (Id. 17 ¶ 29.) 18 Plaintiffs allege that Facebook allows companies like Defendant to integrate 19 software into their websites that track user activity, like the buttons they click or the forms 20 they complete. (Id. ¶ 30.) The software then relays the information to Facebook, who 21 “assimilates it into existing datasets that Defendant can then use to target advertisements.” 22 (Id.) Likewise, Plaintiffs allege that LeadID is an “interactive direct marketing company,” 23 touting its ability to “target audience[s] effectively.” (Id. ¶ 31 (citations omitted.) “Once 24 LeadID intercepts Plaintiffs’ communications, the company assimilates that information 25 into audiences that Defendant then uses to run advertisements.” (Id.) 26 Plaintiffs allege that they have suffered broken promises, intrusions into their 27 privacy, violations of their rights of privacy, and the loss of value in their personally 28 1 identifiable information. (Id. ¶¶ 7, 54, 72.) Plaintiffs seek an injunction preventing 2 Defendant from perpetrating these abuses on future unsuspecting consumers.2 (Id. ¶ 7.) 3 C. Subclass-Specific Allegations 4 1. Plaintiff A.S. and the California Subclass (Counts I and II) 5 “Plaintiff A.S. seeks to represent a subclass of all Class members in California who 6 accessed [Defendant’s website] and received a quote for life insurance (the ‘California 7 Subclass’).” (Id. ¶ 36.) “Plaintiff A.S. is domiciled in Sylmar, California. While in 8 California, in November 2022, Plaintiff applied for life insurance through [Defendant’s] 9 website. While applying for life insurance, Plaintiff provided [Defendant] with his name, 10 date of birth, gender, and email address. Plaintiff also provided [Defendant] with health 11 information, including that he was diagnosed with depression and anxiety. Unbeknownst 12 to Plaintiff, [Defendant] assisted third parties with intercepting this sensitive information.” 13 (Id. ¶ 10.) 14 2. Plaintiff D.G. and the Maryland Subclass 15 “Plaintiff D.G. seeks to represent a subclass of all Class members in Maryland who 16 accessed [Defendant’s website] and received a quote for life insurance (the ‘Maryland 17 Subclass’).” (Id. ¶ 33.) “Plaintiff D.G. is domiciled in Elkridge, Maryland. While in 18 Maryland, in August 2023, Plaintiff applied for life insurance through [Defendant’s] 19 website. While applying for life insurance, Plaintiff provided [Defendant] with his name, 20 date of birth, gender, and email address. Plaintiff also provided [Defendant] with health 21 information, including that he has been diagnosed with cancer, diabetes, and high blood 22 pressure. Unbeknownst to Plaintiff, [Defendant] assisted third parties with intercepting 23 this sensitive information.” (Id. ¶ 8.) 24

25 2 Although Plaintiffs suggest that they are requesting a preliminary injunction in the 26 introduction of their Complaint, they do not include any cause of action for preliminary 27 injunction and do not allege any facts in support of such a request. Plaintiffs also have not filed a motion for preliminary injunction. Therefore, the Court will not address Plaintiffs’ 28 1 3. Plaintiff M.F. and the Massachusetts Subclass 2 “Plaintiff M.F. seeks to represent a subclass of all Class members in Massachusetts 3 who accessed [Defendant’s website] and received a quote for life insurance (the 4 ‘Massachusetts Subclass’).” (Id. ¶ 34.) “Plaintiff M.F. is domiciled in Winthrop, 5 Massachusetts.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

O'Shea v. Littleton
414 U.S. 488 (Supreme Court, 1974)
Warth v. Seldin
422 U.S. 490 (Supreme Court, 1975)
Lujan v. Defenders of Wildlife
504 U.S. 555 (Supreme Court, 1992)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Daniels-Hall v. National Education Ass'n
629 F.3d 992 (Ninth Circuit, 2010)
Maya v. Centex Corp.
658 F.3d 1060 (Ninth Circuit, 2011)
People v. Mattison
481 P.2d 193 (California Supreme Court, 1971)
Moss v. U.S. Secret Service
572 F.3d 962 (Ninth Circuit, 2009)
Douglas Leite v. Crane Company
749 F.3d 1117 (Ninth Circuit, 2014)
Veronica Ollier v. Sweetwater Union High School
768 F.3d 843 (Ninth Circuit, 2014)
Spokeo, Inc. v. Robins
578 U.S. 330 (Supreme Court, 2016)
Chad Eichenberger v. Espn, Inc.
876 F.3d 979 (Ninth Circuit, 2017)
Karim Khoja v. Orexigen Therapeutics, Inc.
899 F.3d 988 (Ninth Circuit, 2018)
Frank v. Gaos
586 U.S. 485 (Supreme Court, 2019)
Nimesh Patel v. Facebook, Inc.
932 F.3d 1264 (Ninth Circuit, 2019)
Perrin Davis v. Facebook, Inc.
956 F.3d 589 (Ninth Circuit, 2020)
TransUnion LLC v. Ramirez
594 U.S. 413 (Supreme Court, 2021)

Cite This Page — Counsel Stack

Bluebook (online)
S. v. Selectquote Insurance Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/s-v-selectquote-insurance-services-casd-2024.