S t . Hilaire v. Morgan Stanley Smith

2012 DNH 084
CourtDistrict Court, D. New Hampshire
DecidedMay 11, 2012
Docket10-CV-475-SM
StatusPublished
Cited by2 cases

This text of 2012 DNH 084 (S t . Hilaire v. Morgan Stanley Smith) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
S t . Hilaire v. Morgan Stanley Smith, 2012 DNH 084 (D.N.H. 2012).

Opinion

S t . Hilaire v . Morgan Stanley Smith 10-CV-475-SM 5/11/12 UNITED STATES DISTRICT COURT

DISTRICT OF NEW HAMPSHIRE

Beth S t . Hilaire, Plaintiff

v. Case N o . 10-cv-475-SM Opinion N o . 2012 DNH 084 Morgan Stanley Smith Barney, LLC, Defendant

O R D E R

Beth S t . Hilaire brought suit against her former employer,

Morgan Stanley Smith Barney (“MSSB”), alleging that she was

subjected to unlawful discrimination and wrongful termination.

She says MSSB began discriminating against her after she missed

time from work to assist and care for her ailing husband. Those

absences, says plaintiff, prompted employees of MSSB to unjustly

criticize her work, refuse to provide her with adequate training

and support, and, eventually, terminate her employment - all in

violation of the Americans with Disabilities Act (“ADA”) and New

Hampshire’s Law Against Discrimination.

Additionally, plaintiff asserts that because MSSB feared she

would eventually invoke her right to take unpaid leave under the

Family Medical Leave Act (once that right vested, on the one year

anniversary of her hiring), it preemptively (and unlawfully)

terminated her employment. In other words, she says MSSB anticipatorily retaliated against her to prevent her from

acquiring, and then exercising, rights under the FMLA.

MSSB denies that it discriminated against plaintiff, or that

it subjected her to a hostile work environment, or that it

unlawfully terminated her employment at will. Instead, says

MSSB, it fired S t . Hilaire for one reason: her well-documented

history of carelessness, inattention to detail, and overall poor

job performance. It moves for summary judgment, asserting that

there are no genuinely disputed material facts and it is entitled

to judgment as a matter of law. For the reasons discussed, that

motion is granted.

Standard of Review

When ruling on a motion for summary judgment, the court must

“view the entire record in the light most hospitable to the party

opposing summary judgment, indulging all reasonable inferences in

that party’s favor.” Griggs-Ryan v . Smith, 904 F.2d 1 1 2 , 115

(1st Cir. 1990). Summary judgment is appropriate when the record

reveals “no genuine dispute as to any material fact and the

movant is entitled to judgment as a matter of law.” Fed. R. Civ.

P. 56(a). In this context, “a fact is ‘material’ if it

potentially affects the outcome of the suit and a dispute over it

is ‘genuine’ if the parties’ positions on the issue are supported

2 by conflicting evidence.” Int’l Ass’n of Machinists & Aerospace

Workers v . Winship Green Nursing Ctr., 103 F.3d 196, 199-200 (1st

Cir. 1996) (citations omitted).

Nevertheless, if the non-moving party’s “evidence is merely

colorable, or is not significantly probative,” no genuine dispute

as to a material fact has been proved, and “summary judgment may

be granted.” Anderson v . Liberty Lobby, Inc., 477 U.S. 2 4 2 , 249-

50 (1986) (citations omitted). The key, then, to defeating a

properly supported motion for summary judgment is the non-

movant’s ability to support his or her claims concerning disputed

material facts with evidence that conflicts with that proffered

by the moving party. See generally Fed. R. Civ. P. 56(c). It

naturally follows that while a reviewing court must take into

account all properly documented facts, it may ignore a party’s

bald assertions, unsupported conclusions, and mere speculation.

See Serapion v . Martinez, 119 F.3d 9 8 2 , 987 (1st Cir. 1997). See

also Scott v . Harris, 550 U.S. 3 7 2 , 380 (2007) (“When opposing

parties tell two different stories, one of which is blatantly

contradicted by the record, so that no reasonable jury could

believe i t , a court should not adopt that version of the facts

for purposes of ruling on a motion for summary judgment.”).

3 Background

I. Plaintiff’s Job Performance.

MSSB hired S t . Hilaire as a Registered Client Service

Associate (“CSA”) in its Portsmouth, New Hampshire office. In

that capacity, she supported three MSSB Financial Advisors by

answering the phones, responding to inquiries from their clients,

processing paperwork, and updating client accounts. S t . Hilaire

was hired by MSSB as an employee at will. She began work on

August 1 , 2008. Her immediate supervisor was Valerie

Margaritopoulos, the Operations Manager for the Portsmouth

office. One of the Financial Advisors for whom S t . Hilaire

provided support - Richard Lyons - was the Branch Manager.

When plaintiff began working at MSSB, she received fairly

substantial training. But, she did not have the benefit of a

“desk buddy” (a nearby, more senior employee to provide on-the-

job assistance) and, almost immediately, she struggled with at

least some aspects of her job. M s . Margaritopoulos responded by

preparing an “SOS” manual for plaintiff, with specific

instructions relating to each of the computer screens she needed

to access within MSSB’s computer system. Plaintiff also took

online training courses offered by MSSB. Nevertheless, MSSB

financial advisors, as well as their clients, complained about

plaintiff’s poor performance. In particular, concerns were

4 voiced about her lack of professionalism when on the phone with

clients of the firm, her lack of attention to detail, and her

carelessness - performance problems that resulted in errors, like

plaintiff placing an improper “market” sell order on behalf of a

client, rather than a “limit” order, and incorrectly suggesting

to an elderly client that her nearly $2 million account had no

money in it (which, perhaps not surprisingly, prompted an anxious

and teary phone call from the client to one of the financial

advisors). M s . Margaritopoulos repeatedly discussed those

performance issues with plaintiff and explored ways plaintiff

could improve. Additionally, other administrators in the office

provided S t . Hilaire with assistance and further training.

MSSB has documented (with record citations) numerous

shortcomings in plaintiff’s performance, as well as MSSB’s

efforts to address them with her, and the court will not

chronicle them in detail. See generally Defendant’s memorandum

(document n o . 7 ) at 3-6. See also Exhibits E through U to S t .

Hilaire Deposition (document n o . 8 ) ; Affidavit of Maria Sampogna

(document n o . 10) (“I have worked for Smith Barney, now MSSB, for

more than ten (10) years. During that time, I am not aware of

any CSA who received more training and support than Plaintiff did

during her employment with MSSB. I am also not aware of any CSA

who had as much difficulty learning her duties as Plaintiff.”).

5 It is sufficient to note that the list of mistakes that

plaintiff made while employed at MSSB is substantial. Counsel

for MSSB addressed each of those incidents with plaintiff during

her deposition and, as to most of them, plaintiff does not deny

that they occurred. See S t .

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