Ruth Hunter v. Rhino Shield

Court of Appeals for the Sixth Circuit·Decided July 26, 2022·No. 21-3748·Unpublished

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 22a0304n.06

No. 21-3748

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED Jul 26, 2022

DEBORAH S. HUNT, Clerk

)

RUTH A. HUNTER; MARK D. HUNTER, )

Executor of Estate of David G. Hunter, ) ON APPEAL FROM THE

Deceased, ) UNITED STATES DISTRICT Plaintiffs-Appellants, ) COURT FOR THE SOUTHERN ) DISTRICT OF OHIO

v. )

)

RHINO SHIELD; JAMES H. WILLIAMS; OPINION )

STEVEN C. DOMINIQUE; TRI-STATE ) COATING INC.; AMCOAT INDUSTRIES, ) INC.; RUDOLPH J. PALLONE; ) ALEKSANDRE DGEBUADZE; AMCOAT ) TECHNOLOGIES INCORPORATED; RHINO ) SHIELD FLORIDA, )

Defendants-Appellees. )

)

Before: SUTTON, Chief Judge; BATCHELDER and DONALD, Circuit Judges.

BERNICE BOUIE DONALD, Circuit Judge. This case arises from a home sale solicitation contract between David Hunter and a company conducting business in Ohio as “Rhino Shield” to paint the exterior of the Hunters’ home with a “unique coating product,” also known as Rhino Shield. After David passed away, his wife Ruth and son Mark brought this action against several individuals and companies, alleging that they failed to paint the house properly and refused to fix the resulting damage they caused. The district court entered judgment for the Hunters on one of their statutory claims but granted summary judgment to defendants on the remainder and

dismissed the action. The Hunters now appeal parts of that decision. For the following reasons, we affirm the district court’s judgment.

I.

David Hunter faced dire health concerns after his retirement, so he wanted to paint the outside of his Ohio home to ensure that his family could sell it if something ever happened to him. As fate would have it, David saw television advertisements in late 2012 for a company named “Rhino Shield” that offered a unique ceramic coating product that could be used on the exterior of houses. David found these advertisements particularly compelling because they claimed Rhino Shield was “Guaranteed for 25 Years!” and customers would “Never paint [their] home again!” As a result, David picked up the phone and dialed Rhino Shield’s 1-800 number.

On November 14, 2012, Rudolph Pallone, a Rhino Shield sales manager, met with David to provide an estimate about how much the company’s services would cost. Pallone also gave David a Rhino Shield business card, which again marketed the exterior ceramic coating as backed by a “25 year transferable warranty.” On December 31, 2012, David signed a two-page contract agreeing to pay $11,998.00 for Rhino Shield’s services and made a down payment of $1,200. R. 18-1, PageID # 407-08.

Several provisions in the signed contract are important to this appeal. To start, the top of the contract contained the words: “Rhino Shield By Tri-State Coating, Inc.” Id., PageID # 407. It turns out that Tri-State Coating, Inc. (“Tri-State”) is an Indiana company authorized by the Ohio Secretary of State to conduct business in Ohio under the name “Rhino Shield.” In addition to being a business name, “Rhino Shield” is a coating material manufactured by Florida-based AmCoat Industries, Inc. (“AmCoat”). AmCoat authorized Tri-State to market, sell, and apply its product and supplied Tri-State with the coating installed on David’s home. Steven Dominique is

the founder and majority owner of AmCoat, and James Williams is the founder and president of Tri-State.

The contract additionally provided that Tri-State (1) “warrants workmanship for two (2) years after the date of completion and will remedy substantial defects without charge to the Customer, on written notice from Customer within such period,” and (2) “warrants the material is of the quality specified and will transfer to the Customer all manufacturer’s written warranties.” Id., PageID # 408. The contract also contained an arbitration clause requiring that all disputes under the contract are subject to arbitration in Indiana. Id. It did not mention that Tri-State would utilize subcontractors for the job or that David had a statutory right to cancel the contract. See id.

On May 3, 2013, Tri-State sent subcontractors to David Hunter’s home to begin performing the services outlined in the contract. David and his family allege that these subcontractors, including Aleksandre Dgebuadze and John Robertson, did a poor job because they failed to tape and cover all windows and doors before painting, failed to caulk and seal cracks correctly, and did not apply Rhino Shield properly, among other things. Although David paid Tri-State an additional $9,719.00 and signed a “completion certificate” on May 10, 2013, he told Pallone that he would be withholding the remaining ten percent of the contract price because the job was incomplete. In response, Pallone created a “punch list” of potential problems to fix and agreed to send subcontractors back to remedy all appropriate concerns.

On June 7, 2013, the Hunters again met with Pallone and provided a written “deficiency report” containing pictures and descriptions of all the issues they still wanted fixed, and Pallone again agreed to make those repairs. See R. 71-7. The Hunters then met with James Williams on June 19, 2013, to express their concerns and dissatisfaction with the job, and Williams himself assured them that Tri-State would correct the issues.

After inspecting the Hunters’ home on June 27, 2013, Pallone, apparently satisfied with the job, sent David a letter stating “we have completed the installation of Rhino Shield Ceramic Coating on your home.” R. 226-6. He simultaneously sent David a 25-year product warranty, which Tri-State received from AmCoat after informing it about the completed installation. R. 226- 7. The 25-year product warranty listed David Hunter as the customer and an effective date of June 25, 2013. Id., PageID # 5045. It further provided:

The material making up the Rhino Shield Ceramic Coat Permanent Coating System is warranted for twenty-five (25) years against chipping, flaking, or peeling. The manufacturer of Rhino Shield Ceramic Coat Material warrants that at any time up to twenty-five (25) years after the date of application, it will furnish, without cost to the customer, sufficient Coating Material for the replacement of any Rhino Shield Ceramic Coat that has shown inherent defects in the basic Material.

Upon written notice from buyer during warranty period, Tri-State Coatings, Inc.

warrants that it will provide replacement product for valid warranty claims for a period of up to twenty-five (25) years after the date of application.

...

This Warranty is valid only when the Rhino Shield Ceramic Coat Material is applied by the Manufacturer’s approved applicators, and in accordance with the Manufacturer’s approved methods.

Id. There is no evidence in the record of any written notice from David or any of the Hunters making a specific claim under this product warranty.

The parties eventually reached a stalemate, with the Hunters complaining no one completed the project or repaired the damage to their home, and Tri-State, Williams, and Pallone claiming the opposite. To date, the Hunters paid $10,919.00 under the contract and maintain that they incurred $126,528.01 in damage to their home.

On February 6, 2014, the Hunters filed a lawsuit in Ohio state court (and later, an amended complaint) against several companies and individuals, including “Rhino Shield,” Tri-State, AmCoat, Williams, and Pallone, alleging they violated the Ohio Consumer Sales Practices Act

(“CSPA”), Ohio Rev. Code §§ 1345.01-13, and the Home Solicitation Sales Act (“HSSA”), id. §§ 1345.21-28, and were liable for breach of contract and negligent and/or intentional misrepresentation under Ohio law.

The parties litigated the state case for several years, with a target trial date of June 12, 2017.

Free access — add to your briefcase to read the full text and ask questions with AI

Ruth Hunter v. Rhino Shield, (6th Cir. 2022).

Ruth Hunter v. Rhino Shield (Ruth Hunter v. Rhino Shield) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Carolyn T. Rodgers v. Elizabeth Banks
344 F.3d 587 (Sixth Circuit, 2003)
Raymond Lee, Jr. v. Countrywide Home Loans, Inc.
692 F.3d 442 (Sixth Circuit, 2012)
Flagg Ex Rel. J.B. v. City of Detroit
715 F.3d 165 (Sixth Circuit, 2013)
Sisk & Assoc., Inc. v. Commt. to Elect Timothy Grendell
2009 Ohio 5591 (Ohio Supreme Court, 2009)
Natl. Union Fire Ins. Co. of Pittsburgh, PA v. Wuerth
2009 Ohio 3601 (Ohio Supreme Court, 2009)
Williams v. Spitzer Autoworld Canton, L.L.C.
2009 Ohio 3554 (Ohio Supreme Court, 2009)
Temple v. Fleetwood Enterprises, Inc.
133 F. App'x 254 (Sixth Circuit, 2005)
Evilsizor v. Becraft & Sons General Contractors, Ltd.
806 N.E.2d 614 (Ohio Court of Appeals, 2004)
Butler County Board of Commissioners v. City of Hamilton
763 N.E.2d 618 (Ohio Court of Appeals, 2001)
R. Bauer & Sons Roofing & Siding, Inc. v. Kinderman
613 N.E.2d 1083 (Ohio Court of Appeals, 1992)
Barksdale v. Van's Auto Sales, Inc.
577 N.E.2d 426 (Ohio Court of Appeals, 1989)
Clemens v. Duwel
654 N.E.2d 171 (Ohio Court of Appeals, 1995)
Gosden v. Louis
687 N.E.2d 481 (Ohio Court of Appeals, 1996)
Andrea Miller v. Woodston Maddox
866 F.3d 386 (Sixth Circuit, 2017)
Meinert Plumbing v. Warner Industries, Inc.
2017 Ohio 8863 (Ohio Court of Appeals, 2017)
Julie Peffer v. Mike Stephens
880 F.3d 256 (Sixth Circuit, 2018)
Hunter v. Rhino Shield
2018 Ohio 2371 (Ohio Court of Appeals, 2018)