Ruth Hunter v. Rhino Shield

CourtCourt of Appeals for the Sixth Circuit
DecidedJuly 26, 2022
Docket21-3748
StatusUnpublished

This text of Ruth Hunter v. Rhino Shield (Ruth Hunter v. Rhino Shield) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ruth Hunter v. Rhino Shield, (6th Cir. 2022).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 22a0304n.06

No. 21-3748

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED Jul 26, 2022 DEBORAH S. HUNT, Clerk ) RUTH A. HUNTER; MARK D. HUNTER, ) Executor of Estate of David G. Hunter, ) ON APPEAL FROM THE Deceased, ) UNITED STATES DISTRICT Plaintiffs-Appellants, ) COURT FOR THE SOUTHERN ) DISTRICT OF OHIO v. ) ) RHINO SHIELD; JAMES H. WILLIAMS; OPINION ) STEVEN C. DOMINIQUE; TRI-STATE ) COATING INC.; AMCOAT INDUSTRIES, ) INC.; RUDOLPH J. PALLONE; ) ALEKSANDRE DGEBUADZE; AMCOAT ) TECHNOLOGIES INCORPORATED; RHINO ) SHIELD FLORIDA, ) Defendants-Appellees. ) )

Before: SUTTON, Chief Judge; BATCHELDER and DONALD, Circuit Judges.

BERNICE BOUIE DONALD, Circuit Judge. This case arises from a home sale

solicitation contract between David Hunter and a company conducting business in Ohio as “Rhino

Shield” to paint the exterior of the Hunters’ home with a “unique coating product,” also known as

Rhino Shield. After David passed away, his wife Ruth and son Mark brought this action against

several individuals and companies, alleging that they failed to paint the house properly and refused

to fix the resulting damage they caused. The district court entered judgment for the Hunters on

one of their statutory claims but granted summary judgment to defendants on the remainder and Case No. 21-3748, Hunter, et al., v. Rhino Shield, et al.

dismissed the action. The Hunters now appeal parts of that decision. For the following reasons,

we affirm the district court’s judgment.

I.

David Hunter faced dire health concerns after his retirement, so he wanted to paint the

outside of his Ohio home to ensure that his family could sell it if something ever happened to him.

As fate would have it, David saw television advertisements in late 2012 for a company named

“Rhino Shield” that offered a unique ceramic coating product that could be used on the exterior of

houses. David found these advertisements particularly compelling because they claimed Rhino

Shield was “Guaranteed for 25 Years!” and customers would “Never paint [their] home again!”

As a result, David picked up the phone and dialed Rhino Shield’s 1-800 number.

On November 14, 2012, Rudolph Pallone, a Rhino Shield sales manager, met with David

to provide an estimate about how much the company’s services would cost. Pallone also gave

David a Rhino Shield business card, which again marketed the exterior ceramic coating as backed

by a “25 year transferable warranty.” On December 31, 2012, David signed a two-page contract

agreeing to pay $11,998.00 for Rhino Shield’s services and made a down payment of $1,200.

R. 18-1, PageID # 407-08.

Several provisions in the signed contract are important to this appeal. To start, the top of

the contract contained the words: “Rhino Shield By Tri-State Coating, Inc.” Id., PageID # 407.

It turns out that Tri-State Coating, Inc. (“Tri-State”) is an Indiana company authorized by the Ohio

Secretary of State to conduct business in Ohio under the name “Rhino Shield.” In addition to

being a business name, “Rhino Shield” is a coating material manufactured by Florida-based

AmCoat Industries, Inc. (“AmCoat”). AmCoat authorized Tri-State to market, sell, and apply its

product and supplied Tri-State with the coating installed on David’s home. Steven Dominique is

2 Case No. 21-3748, Hunter, et al., v. Rhino Shield, et al.

the founder and majority owner of AmCoat, and James Williams is the founder and president of

Tri-State.

The contract additionally provided that Tri-State (1) “warrants workmanship for two

(2) years after the date of completion and will remedy substantial defects without charge to the

Customer, on written notice from Customer within such period,” and (2) “warrants the material is

of the quality specified and will transfer to the Customer all manufacturer’s written warranties.”

Id., PageID # 408. The contract also contained an arbitration clause requiring that all disputes

under the contract are subject to arbitration in Indiana. Id. It did not mention that Tri-State would

utilize subcontractors for the job or that David had a statutory right to cancel the contract. See id.

On May 3, 2013, Tri-State sent subcontractors to David Hunter’s home to begin performing

the services outlined in the contract. David and his family allege that these subcontractors,

including Aleksandre Dgebuadze and John Robertson, did a poor job because they failed to tape

and cover all windows and doors before painting, failed to caulk and seal cracks correctly, and did

not apply Rhino Shield properly, among other things. Although David paid Tri-State an additional

$9,719.00 and signed a “completion certificate” on May 10, 2013, he told Pallone that he would

be withholding the remaining ten percent of the contract price because the job was incomplete. In

response, Pallone created a “punch list” of potential problems to fix and agreed to send

subcontractors back to remedy all appropriate concerns.

On June 7, 2013, the Hunters again met with Pallone and provided a written “deficiency

report” containing pictures and descriptions of all the issues they still wanted fixed, and Pallone

again agreed to make those repairs. See R. 71-7. The Hunters then met with James Williams on

June 19, 2013, to express their concerns and dissatisfaction with the job, and Williams himself

assured them that Tri-State would correct the issues.

3 Case No. 21-3748, Hunter, et al., v. Rhino Shield, et al.

After inspecting the Hunters’ home on June 27, 2013, Pallone, apparently satisfied with

the job, sent David a letter stating “we have completed the installation of Rhino Shield Ceramic

Coating on your home.” R. 226-6. He simultaneously sent David a 25-year product warranty,

which Tri-State received from AmCoat after informing it about the completed installation. R. 226-

7. The 25-year product warranty listed David Hunter as the customer and an effective date of June

25, 2013. Id., PageID # 5045. It further provided:

The material making up the Rhino Shield Ceramic Coat Permanent Coating System is warranted for twenty-five (25) years against chipping, flaking, or peeling. The manufacturer of Rhino Shield Ceramic Coat Material warrants that at any time up to twenty-five (25) years after the date of application, it will furnish, without cost to the customer, sufficient Coating Material for the replacement of any Rhino Shield Ceramic Coat that has shown inherent defects in the basic Material.

Upon written notice from buyer during warranty period, Tri-State Coatings, Inc. warrants that it will provide replacement product for valid warranty claims for a period of up to twenty-five (25) years after the date of application.

...

This Warranty is valid only when the Rhino Shield Ceramic Coat Material is applied by the Manufacturer’s approved applicators, and in accordance with the Manufacturer’s approved methods.

Id. There is no evidence in the record of any written notice from David or any of the Hunters

making a specific claim under this product warranty.

The parties eventually reached a stalemate, with the Hunters complaining no one completed

the project or repaired the damage to their home, and Tri-State, Williams, and Pallone claiming

the opposite. To date, the Hunters paid $10,919.00 under the contract and maintain that they

incurred $126,528.01 in damage to their home.

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