Rust Consulting, Inc. v. Schneider Wallace Cottrell Konecky Wotkyns LLP

CourtDistrict Court, D. Minnesota
DecidedJuly 31, 2019
Docket0:17-cv-04981
StatusUnknown

This text of Rust Consulting, Inc. v. Schneider Wallace Cottrell Konecky Wotkyns LLP (Rust Consulting, Inc. v. Schneider Wallace Cottrell Konecky Wotkyns LLP) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rust Consulting, Inc. v. Schneider Wallace Cottrell Konecky Wotkyns LLP, (mnd 2019).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA Civil No. 17-4981(DSD/TNL) Rust Consulting, Inc., Plaintiff, v. ORDER Schneider Wallace Cottrell Konecky Wotkyns, LLP, Defendant. Michael R. Cunningham, Esq., Amy E. Erickson, Esq. and Gray Plant Mooty, 80 South 8th Street, Suite 500, IDS Center, Minneapolis, MN 55042, counsel for plaintiff. Peter B. Schneider, Esq., William M. Hogg, Esq. and Schneider Wallace Cottrell Konecky Wotkyns LLP, 3700 Buffalo Speedway, Suite 300, Houston, TX 94608, counsel for defendant. This matter is before the court upon the motion for partial summary judgment by defendant Schneider Wallace Cottrell Konecky Wotkyns LLP (Schneider Wallace). Based on a review of the file, record, and proceedings herein, and for the following reasons, the motion is granted in part. BACKGROUND This business dispute arises out of Schneider Wallace’s alleged failure to pay plaintiff Rust Consulting, Inc. (Rust) for services rendered, and Rust’s alleged failure to adequately render those services. The dispute centers on a mass tort litigation project that the parties worked on together from 2011-2014 (the Project). I. The Parties Rust is a Minnesota corporation specializing in consulting, call-center, data management, claims administration, and settlement services. Compl. ¶ 1; see also Supp. Blake Aff., ECF No. 80, ¶ 6. Schneider Wallace is a California law firm that represents consumers in mass tort cases involving defective medical devices and pharmaceutical products. Compl. ¶ 2; Supp. Blake Aff. ¶ 6. II. Master Services Agreement In early 2011, Schneider Wallace decided to expand its mass tort practice. Supp. Blake Aff. ¶ 4. Schneider Wallace asked Rust to provide selected client services related to that effort, and

claims that Rust represented that it had substantial experience working on mass tort cases.1 Id. ¶ 6; see also T. Schneider Decl. ¶ 5. There is some dispute as to the accuracy of Rust’s representation. In early 2011, the parties drafted a Master Services Agreement (MSA), which incorporated a Statement of Work, to govern their rights and obligations with respect to the Project.2 Blake Aff., ECF No. 21-1, ¶ 6. In the Statement of Work, Rust agreed to provide, among other things: client consulting services; call center services and scripting; training and staffing services; 1 Schneider Wallace and Rust first worked together in 2009 on unrelated matters and still work together today. Blake Aff. ¶ 4. 2 The record does not establish which party drafted the agreement so the court will assume it was jointly drafted. 2 client website and portal design; data services; customized reporting; client notifications; document capture; settlement distribution and tax services; and lien resolution services. Blake Aff. Ex. A App’x A at 1-2. Schneider Wallace, in turn, agreed to pay Rust $2,500 for each resolved claim and to pay hourly fees for certain services. Id. at 7-8. The Statement of Work establishes criteria to determine when a claim is resolved and requires that Schneider Wallace notify Rust within thirty days of such resolution. Id. The Project was expected to last four years and apply to 3,000 or more cases. Id. at 7. On March 2, 2011, Steven Stein executed the MSA and Statement of Work for Schneider Wallace. Id. ¶ 7; see also Holland Aff. ¶ 9; Ex. 4. It appears that Rust did not sign the MSA or Statement of Work. Holland Dep. at 19:23-20:4; see also Blake Aff. Ex. A at 2; App’x A-1; Holland Aff. Ex. 4.

The record shows that the first case under the Project began in May of 2011. Supp. Blake Aff. ¶ 9. Rust started billing Schneider Wallace for its work in the spring of 2012. Holland Aff. Ex. 2. On November 12, 2013, Todd Schneider, a Schneider Wallace partner, sent an email asking Rust to send him a copy of “our contract” so he would not have to find it in his file. Holland Aff. Ex. 5 at 3. In response, Rust indicated that it had an unsigned MSA and Statement of Work. Id. at 2. Todd Schneider did not respond to Rust’s disclosure. See id. At no time before this 3 litigation, did Schneider Wallace claim that the MSA or Statement of Work were not effective or binding on the parties. III. Disputed Charges Rust asserts that it provided adequate services under the MSA and maintained, among other things, a claims call-center, intake services, consulting, data management services, form processing, and reporting services for the Project.3 Supp. Blake Aff. ¶¶ 18- 21. It also asserts that it created an online client portal to facilitate claim processing.4 Id. ¶ 20. Rust did, however, use third-party vendors to perform some of the work. Id. ¶ 17. For example, Rust used FedEx and other metered services to send client notifications and deliveries, and used third parties for medical-record searches and other document

retrieval. Id. Rust also used third-party vendor LexiCode to review medical records. Id. Schneider Wallace contends that it was unaware that Rust used third parties to perform some of the work and did not know that a third party had access to its clients’ medical records. Vogel Dep. at 47:13-16; 202:8-10; see also T. Schneider Decl. ¶ 8. Schneider Wallace was also unaware that Rust billed it for third-party work because the invoices did not include itemized billing information. Vogel Dep. at 34:24-35:2; 35:22- 3 The Project included nine separate mass tort cases. Supp. Blake Aff. Exs. 7-15. 4 The portal has since been archived, and cannot be retrieved. Blake Dep. at 67:9-68:1. 4 36:3; 50:11-16; see also T. Schneider Decl. ¶ 14. Schneider Wallace further claims that Rust failed to perform all work required under the MSA, namely, settlement distributions, website design, and lien resolutions. T. Schneider Decl. ¶ 9. On March 28, 2012, Rust sent Schneider Wallace the first of nine invoices. Supp. Blake Aff. ¶ 17; Exs. 7-15. In late 2013, Schneider Wallace raised concerns that Rust had overcharged for certain services and expenses. Holland Aff. ¶ 5. Rust adjusted the invoice totals to address those concerns. Id.; T. Schneider Decl. ¶ 12. Rust also offered to waive half of the resolved claim fees over the next three years.5 Holland Aff. Ex. 5 at 4-7. The parties were unable to resolve the dispute at that time, however, and Rust continued to invoice Schneider Wallace throughout 2013 and into February 2014. Id. Ex. 2. Rust denies that Schneider Wallace ever complained about the quality of its work. Supp. Blake Aff. ¶

35. In 2015, Schneider Wallace offered to settle the ongoing dispute between the parties for $75,000. Holland Aff. Ex. 3 at 2. Rust declined the offer. Id. Schneider Wallace then claimed that “Rust utterly failed to deliver what it had promised” and that Schneider Wallace had “incurred significant expense because of Rust’s conduct.” Id. To date, Schneider Wallace has not paid Rust 5 Rust also indicated that the resolved claim fee was $2,000, not the $2,500 set forth in the MSA. Holland Aff. Ex. 5 at 6. 5 for any of its work on the Project. T. Schneider Decl. ¶ 10. Schneider Wallace asserts that it had to use an attorney to complete Rust’s work and to correct its mistakes. Id. ¶ 15. Schneider Wallace claims that the attorney spent significant time reviewing client intake documents and analyzing medical records. Id. ¶ 15; see also P. Schneider Decl. ¶ 7. Schneider Wallace paid the attorney $1,198,313. Ruemke Decl. Ex. A. Rust disputes that the attorney’s work is related to the Project. See Erickson Aff. Ex. 2. Rust also argues that Schneider Wallace’s figure does not reflect its actual expenses. IV. This Action On October 9, 2017, Rust commenced this action in Hennepin County District Court raising breach of contract, account stated,

quantum meruit, and accounting claims. It seeks $323,746.22 in damages related to the unpaid invoices, an accounting of how many claims Schneider Wallace resolved, and pre- and post-judgment interest.

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Rust Consulting, Inc. v. Schneider Wallace Cottrell Konecky Wotkyns LLP, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rust-consulting-inc-v-schneider-wallace-cottrell-konecky-wotkyns-llp-mnd-2019.