Russell v. McDonald's Corp.
This text of 576 So. 2d 1213 (Russell v. McDonald's Corp.) is published on Counsel Stack Legal Research, covering Louisiana Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Opinion
Marilyn RUSSELL and Lawrence Russell
v.
McDONALD'S CORPORATION, Lumberman's Mutual Casualty Company and Alex Wicker.
Court of Appeal of Louisiana, Fifth Circuit.
*1214 George B. Recile, New Orleans, for plaintiffs-appellants.
Joseph Maselli, Jr., Plauche & Maselli, New Orleans, for defendants-appellees, McDonald's Restaurants of Louisiana, Inc. and Lumberman's Mut. Cas. Co.
Before BOWES and GRISBAUM, JJ., and NESTOR L. CURRAULT, J. Pro Tem.
BOWES, Judge.
Marilyn Russell and her husband Lawrence Russell filed this suit for damages resulting from an incident in which Mrs. Russell was assaulted and her purse was stolen while she was attempting to enter a McDonald's Restaurant located at 6140 Westbank Expressway, Marrero, Louisiana. Named as defendants in the suit were McDonald's Restaurants of Louisiana, Inc. (hereinafter McDonald's), Lumberman's Mutual Casualty Company, as liability insurer of McDonald's and Alex Wicker.
The cause of action against Wicker was severed from the suit prior to trial. After trial on the merits, the trial court rendered judgment in favor of McDonald's and Lumberman's and against plaintiffs, dismissing their suit. The Russells have appealed and allege as error the following:
1. The trial court erred in failing to find that McDonald's breached its duty of care to Mrs. Russell and was, therefore, liable for plaintiffs' damages; and
2. The trial court erred in failing to set the matter for hearing after granting plaintiffs' motion for new trial.
For the reasons expressed below, we affirm.
*1215 FACTS
On February 25, 1988 at approximately 7:00 a.m., Mrs. Russell and her mother-in-law drove to the McDonald's in Marrero. As they approached the doors to enter, Alex Wicker left the restaurant. He attacked Mrs. Russell in an attempt to take her purse. Wicker knocked Mrs. Russell to the ground and then started hitting and choking her. Mr. Milton Veazie, a patron, ran to Mrs. Russell's assistance. After Veazie pulled Wicker off of Mrs. Russell, Wicker fled the scene.
At the trial, it was established that there had been numerous assaults, purse snatchings and robberies during November and December of 1987 at this location. Each of these incidents had occurred at night and at the drive-up window of the restaurant. As a result, for a period of approximately six weeks, McDonald's hired several Jefferson Parish deputies who worked undercover during the evening hours when the restaurant was open. This protection detail was terminated by McDonald's on February 17, 1988. Since there were no further crimes committed during this period of time, McDonald's action in terminating the extra protection at this time seems entirely justified.
In addition, Ms. Debra DeJean testified that, in February 1985, she was a victim of an assault which occurred as she exited the restaurant after eating lunch.
ANALYSIS
Issue of McDonald's Liability
To prevail in a negligence action, the plaintiff must prove that 1) defendant's conduct was a cause-in-fact of the plaintiff's harm; 2) defendant owed a duty of care to protect plaintiff against the risk of harm involved; 3) defendant breached that duty; and 4) plaintiff incurred actual damages as a result of the breach. Harris v. Pizza Hut, 455 So.2d 1364 (La.1984); Tabary v. D.H. Holmes Co., Ltd., 542 So.2d 526 (La.App. 5 Cir.1989).
In the present case, cause-in-fact has not been argued on appeal. The contested issue is whether McDonald's owed a duty to Mrs. Russell to protect her from the risk of assault, and whether McDonald's breached that duty.
The standard of care was set forth in Ballew v. Southland Corp., 482 So.2d 890 (La.App. 2 Cir.1986).
A business establishment such as the Southland Corporation owes a duty to its patrons to exercise reasonable care to protect them from injury. This duty does not extend to unforeseeable or unanticipated criminal acts by independent third persons. Only when the owner, management or employees of a business have or should have knowledge of a third person's intended injurious conduct that is about to occur and which is within the power of the owner, management or employees to protect against, does the duty arise. Banks v. Hyatt Corp., 722 F.2d 214 (5th Cir.1984); Rodriguez v. NOPSI, 400 So.2d 884 (La.1981); Davenport v. Nixon, 434 So.2d 1203 (La.App. 1st Cir. 1983). When the independent, intentional, tortious or criminal acts of third persons constitute the unreasonable risk, the duty can be discharged by summoning the police at the time the proprietor knows or should reasonably anticipate that the third person poses a probable danger. Rodriguez v. NOPSI, supra; Guidry v. Toups, 351 So.2d 1280 (La. App. 1st Cir.1977), writ denied 353 So.2d 1036 (La.1978); Anderson v. Clements, 284 So.2d 341 (La.App. 4th Cir.1973). 482 So.2d at 893 (footnote omitted).
See also Coblentz v. North Peters Parking, Inc., 533 So.2d 98 (La.App. 4 Cir.1988).
Our review of the evidence presented in this case convinces us that the criminal acts of Mrs. Russell's assailant were not foreseeable and could not have been anticipated by the employees of McDonald's.
McDonald's security policy provides that the store manager make a tour of the premises approximately once every thirty minutes to observe customers for anything unusual. On the day in question, the manager of McDonald's did not remember noticing anything unusual. Mr. Veazie, plaintiffs' witness, testified that he arrived at *1216 McDonald's five minutes before the attack occurred. He knew the assailant, Alex Wicker, and also knew that the assailant had a criminal record. He also testified that Wicker was sitting at a table with another young man; however, according to Veazie, he was not acting in a suspicious, objectional, or unruly manner. Mr. Veazie stated that, while he was there, the manager made her customary pass through the premises, but apparently the manager had no reason to ask Wicker to leave or to be suspicious of him at that time.
The next inquiry is whether McDonald's breached its duty to Mrs. Russell by its failure to employ security personnel.
McDonald's had a duty to provide a restaurant that was reasonably safe for the purchase and consumption of food by patrons. Harris v. Pizza Hut, supra; Foster v. Col. Sanders Ky. Fried Chicken, 526 So.2d 252 (La.App. 2 Cir.1988) writ den. 531 So.2d 483 (La.1988). However,
... a restaurant is not obligated to hire a security guard or to take other precautions against crime unless it decides or should decide that ordinary police protection is inadequate. The duty therefore does not extend to the protection of customers from the criminal acts of third parties unless the risk of crime on the premises was sufficiently foreseeable to require special protection through security measures. Foster, supra at 258.
Plaintiffs alleged that the risk of crime at the Marrero location of McDonald's was sufficiently foreseeable to require additional security measures. In support of their allegation, plaintiffs presented the testimony of Wade Schindler, who qualified as an expert in security. He stated that he was a security consultant with Orleans Regional Security Institute.
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