Ruckman v. PHH Mortgage Corporation

CourtDistrict Court, N.D. Ohio
DecidedOctober 19, 2022
Docket5:21-cv-00923
StatusUnknown

This text of Ruckman v. PHH Mortgage Corporation (Ruckman v. PHH Mortgage Corporation) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ruckman v. PHH Mortgage Corporation, (N.D. Ohio 2022).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF OHIO EASTERN DIVISION

ANGELA L. RUCKMAN, ) ) Plaintiff, ) CASE NO. 5:21-cv-00923 ) v. ) ) PHH MORTGAGE CORPORATION ) JUDGE BRIDGET M. BRENNAN d/b/a PHH MORTGAGE SERVICING, ) ) and ) MEMORANDUM OPINION ) AND ORDER CLUNK, HOOSE CO., L.P.A., ) ) Defendants. )

Plaintiff Angela L. Ruckman (“Ruckman”) filed this action against the servicer of her residential mortgage loan, PHH Mortgage Corporation d/b/a PHH Mortgage Servicing (“PHH”), under 12 C.F.R. § 1024.1 et seq. (known as “Regulation X”), which implements the federal Real Estate Settlement Procedures Act, 12 U.S.C. §§ 2601 et seq. (“RESPA”), and under the Ohio Residential Mortgage Lending Act, R.C. 1322.01 et seq. (“RMLA”). (Doc. No. 1 at PageID# 14-16 & 17-19, Counts I and III.) Also named as a defendant is the law firm of Clunk, Hoose Co. L.P.A. (“Clunk”). Ruckman seeks relief against Clunk under the federal Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq. (“FDCPA”). (Id. at PageID# 16, Count II.) Clunk answered the Complaint and listed several affirmative defenses. (Doc. No. 10.) Clunk has moved pursuant to Fed. R. Civ. Pro. 12(c) for judgment on the pleadings on the FDCPA claim in Count II. (Doc. Nos. 22 & 29.)1 Ruckman has responded in opposition. (Doc. No. 28). For the reasons stated herein, Clunk’s motion for judgment on the pleadings is DENIED. I. Facts

The facts below are taken from the pleadings, which include: Ruckman’s Complaint (Doc. No. 1);2 Clunk’s Answer (Doc. No. 10); and PHH’s Answer (Doc. No. 12). A. The Parties Ruckman owns a home in Mansfield, Ohio (the “Property”), subject to a mortgage with a monthly payment obligation. (Doc. No. 1 at ¶¶ 1-3, 39; Doc. No. 10 at ¶ 2; Doc. No. 12 at ¶ 2.) Exhibit 1 to the Complaint contains correct copies of a promissory note and mortgage signed by Ruckman on August 24, 2005, when she purchased the Property. (Doc. No. 1 at ¶ 4; Doc. No. 1- 1; Doc. No. 10 at ¶ 4; Doc. No. 12 at ¶ 4.) Ruckman’s note and mortgage are referred to collectively herein as the “Home Loan.” (Doc. No. 1-1.)

At all times relevant to this dispute, PHH serviced the Home Loan. PHH serviced the Home Loan on behalf of HSBC Bank USA, N.A. (“HSBC”). HSBC is an assignee of the original mortgage lender and trustee for certain mortgage-backed securities. (Doc. No. 1 at ¶¶ 6- 7; Doc. No. 10 at ¶¶ 6-7; Doc. No. 12 at ¶¶ 6-7.) HSBC was neither named nor joined in this case.

1 PHH did not move under Rule 12; instead, it moved for summary judgment under Rule 56. (Doc. No. 38.) The Court will address PHH’s motion in a future order.

2 The Court notes that Exhibit 2 to the Complaint is a lengthy notarized affidavit from Ruckman with its own exhibits, which provide details in addition to those found in the body of the Complaint. (See Doc. No. 1-2.) By early 2020, Ruckman fell behind on her payments and was delinquent under the terms of the Home Loan. (Doc. No. 1 at ¶ 31; Doc. No. 10 at ¶ 31; Doc. No. 12 at ¶ 31.) On March 5, 2020, HSBC (represented by Clunk) filed a foreclosure action against Ruckman in state court in Richland County, Ohio, Case No. 2020 CV 0169. (Doc. No. 1 at ¶¶ 8, 32; Doc. No. 10 at ¶¶ 8, 32; Doc. No. 12 at ¶¶ 8, 32.)

B. Loss Mitigation & Home Loan Modification3 “In July 2020, Ruckman submitted a loss mitigation application to PHH through Clunk.” (Doc. No. 1 at ¶ 33; Doc. No. 10 at ¶ 33; Doc. No. 12 at ¶ 33.) On August 4, 2020, PHH acknowledged that Ruckman’s application had been received and was complete. (Doc. No. 1 at ¶ 35; Doc. No. 1-2 at PageID# 47, ¶ 5; Doc. No. 10 at ¶ 35; Doc. No. 12 at ¶ 35.) A Loss Mitigation Department Coordinator at Clunk named Diane Bennett (“Bennett”) communicated directly with Ruckman multiple times in 2020 and 2021 regarding her delinquency on the Home Loan, the status of loan payments, and loan modification options and issues. (See Doc. No. 1 at ¶¶ 46-56; Doc. No. 22 at PageID# 278, 279, 280; Doc. 40; e.g., Doc.

No. 1-2 at ¶¶ 21, 23-38, Exs. G, I, J, K, & L; cf. Doc. No. 10 at ¶¶ 46-56.) PHH offered Ruckman a trial loan modification, which would require her to make three payments of $469.15 for September, October, and November 2020. (Doc. No. 1 at ¶ 36; Doc. No. 1-2 at PageID# 47 ¶¶ 5-7; Doc. No. 10 at ¶ 36; Doc. No. 12 at ¶ 36.) Ruckman made all three trial payments as required. (Doc. No. 1 at ¶ 37; Doc. No. 10 at ¶ 37; Doc. No. 12 at ¶ 37.)

3 Regulation X, which implements the RESPA, contains helpful definitions: “Loss mitigation option means an alternative to foreclosure offered by the owner or assignee of a mortgage loan that is made available through the servicer to the borrower.” 12 C.F.R. § 1024.31. “Loss mitigation application means an oral or written request for a loss mitigation option that is accompanied by any information required by a servicer for evaluation for a loss mitigation option.” Id. PHH sent Ruckman a document dated November 6, 2020 and titled “Approval for Permanent Modification.” (See Doc. No. 1 at ¶ 38; Doc. No. 10 at ¶ 38; Doc. No. 12 at ¶ 38; Doc. No. 1-2 at Ex. A.) That loan modification document indicated a November 24, 2020 deadline to be executed and returned. (Doc. No. 1-2 at Ex. A.) The deadline was extended by PHH and Ruckman by agreement to December 31, 2020. (Doc. No. 1 at ¶ 40; Doc. No. 12 at ¶

40; Doc. No. 10 at ¶ 40.) Ruckman alleges that she executed the loan modification agreement and mailed it to PHH in December 2020. (Doc. No. 1 at ¶ 42.) But PHH and Clunk allege that Ruckman did not return the loan modification agreement by December 30, 2020. (Doc. No. 10 at ¶ 42; Doc. No. 12 at ¶ 42.)4 PHH and Clunk admit, however, that Ruckman did timely pay the amount due as prescribed in the loan modification agreement. (Doc. No. 1 at ¶ 41; Doc. No. 10 at ¶ 41; Doc. No. 12 at ¶ 41.) The loan modification papers provided to Ruckman directed that the first modified monthly payment due date would be December 1, 2020. (Doc. No. 1-2 at Ex. A.) The

monthly amount due would be $469.12. (Id.) All parties agree and admit: On November 30, 2020, Ruckman timely remitted a payment in the amount of $470.00 in satisfaction of the payment due under the Modification for December 1, 2020 via money order in compliance with PHH’s express written instructions for the same. (Doc. No. 1 at ¶ 41; Doc. No. 10 at ¶ 41; Doc. No. 12 at ¶ 41.) Ruckman made this payment at a Kroger supermarket store in Mansfield, Ohio, her receipt indicates. (Doc. No. 1-2 at Ex. C.) The Complaint includes receipts showing three more subsequent payments of $470.00 dated January 4, February 11, and February 22, 2021 – each made at a Kroger supermarket store

4 Ruckman offered to file an amended pleading with additional detail related to this factual dispute. (See Doc. No. 28 at PageID# 324 n.1.) in Mansfield, Ohio. (Doc. No. 1-2 at Exs D, E, & F.) PHH and Clunk both admit that Ruckman’s January 4th payment was received and accepted. (Doc. No. 1 at ¶ 44; Doc. No. 10 at ¶ 44; Doc. No. 12 at ¶ 44.) However, PHH apparently refused to accept Ruckman’s February 11, 2021 payment. PHH and Clunk both affirmatively aver that this payment was rejected because the loan modification purportedly had

been denied on January 14, 2021. (See Doc. No. 1 at ¶¶ 43-45; Doc. No. 10 at ¶¶ 43-45; Doc. No. 12 at ¶¶ 43-45; Doc. No.

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Ruckman v. PHH Mortgage Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ruckman-v-phh-mortgage-corporation-ohnd-2022.