RTG-MI LLC v. JetPay Payment Services TX LLC

CourtDistrict Court, N.D. Texas
DecidedMarch 8, 2023
Docket3:19-cv-00251
StatusUnknown

This text of RTG-MI LLC v. JetPay Payment Services TX LLC (RTG-MI LLC v. JetPay Payment Services TX LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
RTG-MI LLC v. JetPay Payment Services TX LLC, (N.D. Tex. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION

RTG-MI LLC f/k/a ROYAL § GROUP SERVICES LTD LLC § and GREGORY RICHMOND, § § Plaintiffs, § § V . § No. 3:19-cv-251-BN § JETPAY PAYMENT SERVICES § LLC, f/k/a JETPAY PAYMENT § SERVICES TX LLC, and WLES LP § § Defendants. §

MEMORANDUM OPINION Plaintiffs RTG-MI, LLC f/k/a Royal Group Services, Ltd, LLC and Gregory Richmond and Defendants JetPay Payment Services, TX, LLC, f/k/a JetPay Merchant Services, LLC (“JetPay”) and WLES, LP (referred to collectively as “Defendants” or “JetPay”) have filed cross-motions for summary judgment. See Dkt. No. 76 (Plaintiffs’ Motion for Partial Summary Judgment); Dkt. No. 79 (Defendants’ Motion for Summary Judgment). For the reasons explained below, the Court grants Defendants’ Motion for Summary Judgment and denies Plaintiffs’ Motion for Partial Summary Judgment. Background This is breach of contract case to enforce an indemnity agreement. I. General Factual Background Trent Voight, who was the CEO of JetPay Merchant Services, LLC and -1- General Partner of WLES, LP, provides the following background, which Plaintiffs do not dispute: 3. JetPay Merchant Services, LLC was an “independent sales organization,” or an ISO. It provided payment processing services to internet-based retail merchants for online financial transactions. For certain credit card companies (i.e., Visa, MasterCard, and Discover), JetPay bore the risk of refunding bank and credit card transactions if the retail merchant did not ship or deliver the item or service purchased.

4. Merrick Bank is an “acquiring bank” within the same payment networks as JetPay. Merrick enters into three-party agreements with ISOs and merchants, wherein Merrick receives payments for merchants from their customers, the ISO processes the payment through the payment network, and Merrick makes payment to the merchants. In turn, the merchant provides the product or service ordered by the customer.

5. When a cardholder (i.e., a customer) disputes a charge, usually due to a failure to receive the goods or services ordered, the cardholder notifies its issuing bank, which initiates a “chargeback.” Upon notice of a chargeback, acquiring banks like Merrick must refund the cardholders’ funds. Usually, this process is not difficult; the ISO assists the acquiring bank in obtaining the funds from the merchant and refunds the purchase to the cardholder. However, when a merchant goes out of business, ISOs and acquiring banks are often left “holding the bag,” with an obligation to refund the cardholder, and no recourse from the merchant. These chargebacks are referred to in the industry as “uncollectible chargebacks.”

6. Because of the significant risk posed by uncollectible chargebacks, ISOs and acquiring banks seek insurance coverage aptly known as “uncollectible chargeback insurance.” These insurance policies protect ISOs or acquiring banks like Merrick from the significant losses that can come from uncollectible chargebacks.

7. Gregory Richmond is an insurance broker who, among other things, places insurance policies, including uncollectible chargeback insurance, with insurance carriers on behalf of his customers.

Dkt. No. 81 at 4-5 (Declaration of Trent Voight). Richmond was also the CEO of Royal -2- Group Services, Ltd., LLC (“RGS”). See id. at App. 47. Chartis Specialty Insurance Company issued an uncollectible chargeback insurance policy to JetPay Merchant Services, LLC for the policy period July 20, 2011

to July 20, 2012 (the “JetPay Policy”). The policy had a $10 million aggregate liability limit. RGS and Richmond served as JetPay’s insurance brokers in procuring the policy. See Dkt. No. 24. at 1. One of the merchants covered by the JetPay Policy was Southern Sky Air Tours d/b/a Direct Air. Both JetPay and Merrick Bank provided credit and debit card process services to Direct Air. In March 2012, Direct Air ceased operations and filed

for bankruptcy, resulting in the Direct Air Loss – an alleged $25 million chargeback loss against JetPay and Merrick Bank. JetPay submitted an insurance claim under the JetPay Policy for coverage of uncollectible chargebacks resulting from the Direct Air bankruptcy. Chartis denied the claim. II. JetPay sues Merrick Bank, RGS and Richmond for failure to obtain an insurance policy to protect it from the Direct Air Loss.

On November 18, 2013, JetPay Merchant Services, LLC and WLES, L.P. filed suit against Merrick Bank, RGS, and Gregory Richmond (the “JetPay Action”). See Dkt. No. 78 at App. 2-App. 13; Dkt. No. 81 at App. 5-App. 16. (This lawsuit is referred to as the “Merrick Action” in the Settlement Agreement containing the Indemnity Provision and by the parties, but, for clarity here, the Court calls it the “JetPay Action.”) -3- JetPay alleged that Merrick Bank, RGS, and Richmond failed to obtain a proper uncollectible chargeback insurance policy to protect JetPay from the Direct Air Loss. In its First Amended Complaint, JetPay asserted claims against all of the

defendants for violations of the Texas Insurance Code, negligence, fraud, breach of the duty of good faith and fair dealing, and negligent misrepresentation. And JetPay asserted a breach of fiduciary duty claim and a breach of contract claim against Merrick Bank. See id. III. JetPay also seeks coverage under the JetPay Policy for uncollectible chargeback losses incurred due to the bankruptcy of a different merchant.

JetPay also allegedly incurred liability for uncollectible chargebacks due to the bankruptcy of Pacific Sports Health Management, Inc. (“PHSM”) See Dkt. No. 24 at 1. JetPay submitted a claim for insurance coverage under the JetPay Policy for the PHSM Loss. See id. Chartis opened a claim regarding JetPay’s claim for coverage (the “Claim”), which was disputed. See id. JetPay subsequently filed an insurance coverage case against Chartis, RGS and Richmond regarding the disputed Claim (the “JetPay Policy Action”). See id. at 2; Dkt. No. 81 at 6 ¶ 10. IV. The Settlement Agreement and Indemnity Provision On December 16, 2013, Chartis, RGS, Richmond, JetPay Merchant Services, LLC, and WLES executed a Settlement Agreement resolving two lawsuits filed by

JetPay – the JetPay Coverage Action and the JetPay Action – as well as disputes concerning JetPay’s PHSM Loss Claim and the JetPay Policy. See Dkt. No. 24. -4- The Settlement Agreement contains the following Indemnity Provision: JetPay agrees to forever indemnify and hold the Broker Releasees [RGS and Richmond] harmless from any and all claims, demands, actions, causes of action, suits, judgments, debts, obligations, rights, liabilities, losses, costs and expenses of any kind, character or nature whatsoever, known or unknown, fixed or contingent, foreseen or unforeseen, including, but not limited to any attorneys fees and costs, by or in favor of any other person or entity claiming any right against the Broker Releasees or any of them, arising from or out of, or relating in any way, in whole or in part, to (i) the JetPay Coverage Action, (ii) the Merrick [JetPay] Action, (iii) the Claim, and/or (iv) the JetPay Policy.

Id. at ¶ 4(B). The parties here agree that this lawsuit could only arise under the JetPay Action. See Dkt. No. 77 at 5; Dkt. No. 80 at 15 ¶ 20. V. Merrick Bank sues RGS and Richmond for failure to obtain an insurance policy to protect it from the Direct Air Loss.

On June 30, 2015, Merrick Bank sued its insurance brokers (RGS and Richmond), alleging that they failed to obtain proper uncollectible chargeback insurance coverage to protect Merrick Bank from the Direct Air Loss. It amended its pleadings when it learned that Richmond allegedly told Chartis to deny Merrick Bank’s insurance claim. See Dkt. No. 78 at Ex. 2; Dkt. No. 81 at App. 20 – App. 40 (the “Merrick Action”).

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RTG-MI LLC v. JetPay Payment Services TX LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rtg-mi-llc-v-jetpay-payment-services-tx-llc-txnd-2023.