Royal Crest Dairy, Inc. v. Continental Western Insurance Company

CourtDistrict Court, D. Colorado
DecidedFebruary 2, 2024
Docket1:17-cv-00949
StatusUnknown

This text of Royal Crest Dairy, Inc. v. Continental Western Insurance Company (Royal Crest Dairy, Inc. v. Continental Western Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Royal Crest Dairy, Inc. v. Continental Western Insurance Company, (D. Colo. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Senior Judge Raymond P. Moore

Civil Action No. 17-cv-00949-RM-KLM

ROYAL CREST DAIRY, INC.,

Plaintiff,

v.

CONTINENTAL WESTERN INSURANCE COMPANY, a corporation,

Defendant. ______________________________________________________________________________

ORDER ______________________________________________________________________________

This matter is before the Court on several pending motions. First, Defendant and Counter Claimant Continental Western Insurance Company (“CWIC”) filed a Motion for Summary Judgment seeking summary judgment on all claims of Plaintiff and Counter Defendant Royal Crest Dairy, Inc. (“Royal Crest”) or, in the alternative, summary judgment on Royal Crest’s claims to the extent that those claims are based on CWIC’s alleged wrongful termination of the appraisal process. (ECF No. 145.) CWIC also filed a Motion to Exclude Expert Testimony of Gregg Gerganoff Pursuant to Fed. R. Evid. 702 (ECF 140), and a Motion for Determination of Question of Law that the Policy Language Provides No Coverage for Compliance with Denver’s Green Building Ordinance (ECF No. 168). Royal Crest filed a Motion to Strike Defendant’s Motion for Determination of Question of Law that the Policy Language Provides no Coverage for Compliance with Denver’s Green Building Ordinance and, in the Alternative, Motion for Extension of Time to Respond. (ECF No. 169.) The Parties filed Responses to each of the Motions (ECF Nos. 144, 161, 178, 179) and Replies (ECF Nos. 149, 165, 181, 182) and all the Motions are now ripe for determination. I. BACKGROUND As so many cases do in this jurisdiction, the events leading to this litigation began with a

hailstorm. (ECF No. 166.) Specifically, a storm on June 24, 2015, which Royal Crest asserts did substantial damage to the buildings that make up its headquarters. At the time of the storm, Royal Crest was covered by a Commercial Business Insurance Policy from CWIC, and that policy agreed to cover direct physical loss or damage to the insured premises due to, among other things, wind and hail. Royal Crest provided timely notice of its loss and hired a public adjuster, Derick O’Driscoll of Impact Claim Services LLC (“Impact Claim”). O’Driscoll submitted a claim on behalf of Royal Crest and CWIC investigated. CWIC informed Royal Crest that following its investigation, it believed that some of the claimed damage may have existed prior to the inception of the insurance policy, and it was continuing to investigate. Royal Crest submitted a Proof of Loss that asserted damages from the storm in the minimum amount of $1,125,861.35. (ECF No.

65.) CWIC ultimately issued a check to Royal Crest for $76,371.37, more than $1 million less than Royal Crest was claiming. The Parties were ultimately unable to come to an agreement on the value of the loss, and Royal Crest invoked the policy’s “appraisal provision.” (ECF No. 166.) In connection with that appraisal, Royal Crest retained George Keys, of Keys Claim Consultants Inc., to serve as its appraiser. The appraisal provision of the insurance policy provided that, if the two parties could not agree “on the amount of the loss or the value of the covered property,” then, Either party may demand that these amounts be determined by appraisal.

If either makes a written demand for appraisal, each will select a competent, independent appraiser, and notify the other of the appraiser’s identity within 20 days of receipt of the written demand. The two appraisers will then select a competent, impartial umpire. If the two appraisers are unable to agree upon an umpire within 15 days, [either party] can ask a judge of a court of record in the state where the property is located to select an umpire.

The appraisers will then determine and state separately the amount of each loss.

The appraisers will also determine the value of the covered property items at the time of the loss, if requested.

If the appraisers submit a written report of any agreement to [CWIC], the amount agreed upon will be the amount of the loss. If the appraisers fail to agree within a reasonable time, they will submit only their differences to the umpire. Written agreement so itemized and signed by any two of these three sets the amount of the loss.

(ECF No.146-1.) Almost immediately after Royal Crest identified Keys as its appraiser, CWIC raised concerns regarding his independence and competence. (ECF No. 166.) Keys sent his disclosures, required by the Colorado Department of Regulatory Agencies, Division of Insurance (“DORA”), to CWIC’s named appraiser. (ECF No. 146-12.) Among other things, Keys’ disclosure stated that he had no financial interest in the outcome of the appraisal, and that he charged by the hour for his services, plus expenses. He disclosed that he had been appointed to serve as an appraiser in approximately 13 cases in which Impact Claim was the public adjuster, stated that he had no direct interest in the amounts determined by the appraisal process, because no part of his compensation related to the amounts determined by that process, and recognized the obligation to supplement his disclosures as needed pursuant to the DORA guidelines. CWIC informed Royal Crest that it objected to the use of Keys as the appraiser, noting that he had previously been disqualified as an appraiser in numerous cases due to his perceived lack of impartiality. (ECF No. 166.) A few months later, Royal Crest filed suit in state court, seeking a declaratory judgment that Keys met the standard under the policy. (ECF No. 5.) CWIC removed the action to this Court (ECF No. 1) and later filed an Answer and Counterclaim, seeking a determination that it owed no additional benefits under the policy (ECF No. 7). Royal Crest filed an Amended Complaint, adding a request that the Court enforce the appraisal process, a claim for breach of contract, a claim for unreasonable delay or denial of a benefit in violation of

Colorado Revised Statutes sections 10-3-1115 and -1116, and common law bad faith. (ECF No. 27.) Subsequently, CWIC also filed a Motion to Disqualify Keys from acting as Royal Crest’s appraiser, (ECF No. 30), and filed a Motion to Stay Pending Completion of Appraisal Proceedings, (ECF No. 33). The Court granted the stay. (ECF No. 36.) This Court referred the Motion to Disqualify to the Magistrate Judge who issued a Recommendation that CWIC’s Motion be denied. (ECF No. 50.) Magistrate Judge Mix considered CWIC’s arguments that Keys was not a “competent, independent” appraiser because of (1) his longstanding business relationship with Royal Crest’s attorneys, Merlin Law Group (“Merlin”) and with Impact Claim; (2) his alleged “unabashed bias towards policy holders”; and (3) his failure to disclose information that was relevant to his

qualifications, including to issues of bias and partiality. In her Recommendation, Magistrate Judge Mix noted that the policy language in this case required an appraiser to be competent and independent, but that those terms were undefined. She then noted that CWIC relied largely on authority interpreting policies that required an appraiser to be competent and impartial. She concluded that the words “impartial” and “independent” had different meanings, and that, pursuant to its plain meaning, Keys would qualify as “independent” if he was not under the control of Royal Crest, associated with Royal Crest, or dependent on Royal Crest. Magistrate Judge Mix concluded that CWIC had failed to present evidence that Keys was under the control of, affiliated with, or otherwise dependent on Royal Crest.

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Royal Crest Dairy, Inc. v. Continental Western Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/royal-crest-dairy-inc-v-continental-western-insurance-company-cod-2024.