Roland v. Letgo, Inc.

CourtDistrict Court, D. Colorado
DecidedDecember 5, 2022
Docket1:22-cv-00899
StatusUnknown

This text of Roland v. Letgo, Inc. (Roland v. Letgo, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Roland v. Letgo, Inc., (D. Colo. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO

Civil Action No. 22-cv-00899-MEH

MADISON ROLAND, individually, GINA HARRIS, as legal guardian to Layla Roland, Joseph Roland, Mason Roland, and Lily Roland, minor children of and legal heirs to Joseph and Jossline Roland, SAMMI HECKERMAN, as personal representative of Decedent, Estate of Jossline Roland, and ROSA BILBREY, as personal representative of the Estate of Joseph Roland,

Plaintiffs,

v.

LETGO, INC., OFFERUP, INC., and DOES 1-10,

Defendants. _____________________________________________________________________________

ORDER _____________________________________________________________________________

Michael E. Hegarty, United States Magistrate Judge.

Plaintiffs assert seven claims against the Defendants Letgo, Inc. (“Letgo”) and OfferUp, Inc. (“OfferUp”) (collectively “Defendants”) arising from the Roland children’s loss of their parents in a vicious crime. Amended Complaint, ECF 4. Defendants have filed a Motion to Dismiss Under Fed. R. Civ. P. 12(b)(6). ECF 20. The matter is fully briefed, and the parties presented oral argument on October 31, 2022. For the reasons forth below, the Motion is granted. BACKGROUND The circumstances giving rise to this case are shocking and heartbreaking. A man named Kyree Brown posted an advertisement to sell a car through the online marketplace Letgo. Joseph and Jossline Roland, parents of five minor children, were looking for a car for their eldest daughter. Brown created a user profile on Letgo using the fictitious name James Worthy. The car he was offering for sale was in fact stolen. The Rolands answered Brown’s ad and arranged to meet him late at night at a well-lighted shopping center. When the Rolands arrived, Brown told them he brought the wrong car title and asked them to follow him to his dwelling to obtain the correct title. The Rolands did so and traveled to an apartment complex. Upon arrival, Brown got out of the car

and, at gunpoint, attempted to rob the Rolands of the money they had brought for the transaction. Mr. Roland attempted to disarm Brown. Brown murdered the Rolands. He was apprehended several days later and pleaded guilty to the murders. Plaintiffs, the heirs of the Rolands, bring this lawsuit against Letgo and its subsequent purchaser, OfferUp, claiming that the companies misled Letgo patrons by “verifying” the identity of people posting ads on Letgo have had their identity “verified.” Plaintiffs allege that this objectively signaled that the advertiser was a known person who was sincerely trying to sell something. Plaintiffs’ claims include negligence, gross negligence, fraud, negligent misrepresentation, wrongful trade practices under Colorado Consumer Protections Act (CCPA), Colo. Rev. Stat. § 6-1-101, loss of consortium, and wrongful death.

Defendants’ Motion raises immunity under the Communications Decency Act of 1996 (CDA), 47 U.SC. § 230, and failure to state a claim. FACTUAL ALLEGATIONS The following are material, factual allegations (as opposed to legal conclusions, bare assertions, or conclusory allegations) made by Plaintiffs in their Amended Complaint, which are taken as true for analysis under Fed. R. Civ. P. 12(b)(6) pursuant to Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). Letgo provides a website and mobile application allowing users to “buy from, sell to and chat with others locally.” Amended Complaint (“Am. Compl.”) at ¶ 21. It advertises a “verified user” feature. Id. ¶ 23. On its website, Letgo explains that it utilizes “machine learning” to identify and block inappropriate content (such as stolen merchandise) and continues to work closely with local law enforcement to ensure the “trust and safety of the tens of millions of people who use Letgo.” Id. OfferUp merged with Letgo on or around August 31, 2020. Id. ¶ 26.

To access its “marketplace,” Letgo requires that its consumers create a Letgo account. Id. ¶ 27. Each new account must provide a name (the truthfulness of which Letgo does not verify) and an active email address. Id. Once a new Letgo account is created, the user is given an individual “user profile.” Id. at ¶ 28. Each new user is then given an opportunity to and is encouraged to “verify” their “user profile.” Id. Once a user is “verified,” the term “VERIFIED WITH” appears on their profile (in this case, Brown verified with a functioning email address). Id. ¶¶ 29-30.1 Letgo performs no background check or other verification process. Id. Once created, a Letgo user’s account profile is viewable and accessible to any other Letgo user. Id. ¶ 31. Letgo buyers and sellers are then encouraged to connect with other users solely through Letgo’s app. Id. Letgo’s advertising and marketing policies prohibit selling stolen merchandise. Id. 32. Furthermore, the

app promotes its “anti-fraud technology” to help detect signs of possible scams based on keyword usage. Id. Here, Brown created a profile with the fictious name “James Worthy.” Id. ¶ 36. Mr. Roland used Letgo to find Brown’s alleged 2017 Toyota Rav 4 LE AWD for sale. Id. ¶¶ 36-37. The advertised car had been stolen on August 9, 2020. Id. ¶ 56. On August 14, 2020, Brown and Mr. Roland exchanged messages via the Letgo chat function. Id. ¶ 38. They agreed to meet that evening

1 Contrary to the Amended Complaint, Defendants provide an actual screen shot from Brown’s ad, which shows that the account was verified with a telephone number. I do not believe this distinction is material. In addition, the screen shot notes that Letgo advised users such as the Rolands to “[a]sk them (i.e., sellers of items) to verify their profile.” Mot. at 5. at a PETCO parking lot by the Southlands Mall in metropolitan Denver. Id. Mr. and Mrs. Roland drove to the agreed location together, intending that Mrs. Roland drive the newly purchased car home. Id. ¶ 39. Upon arrival, Brown told the Rolands that he accidentally brought the wrong vehicle title to the PETCO shopping center and asked them to follow him to his fictitious residence

in the 11000 block of East Cornell Circle to obtain the correct title. Id. ¶ 40. The Rolands did so. Id. As both vehicles arrived at that address, Brown stepped out of the Rav 4, approached the driver’s side window of the Rolands’ vehicle, pulled out a weapon, and demanded their money. Id. ¶ 41. Mr. Roland attempted to grab Mr. Brown’s gun. Id. ¶ 42. Brown errantly shot Mrs. Roland, and then Brown deliberately and in cold blood shot Mr. Roland. Id. He reached into the Rolands’ vehicle, stole their money, and fled the scene. Id. ¶¶ 41-43. The Rolands were declared deceased at the hospital. Id. ¶ 44. Brown was arrested on August 27, 2020. Id. ¶ 63. “On August 31, [2022] a jury found Kyree Brown, 20, guilty of killing Joe and Jossline Roland.” Press Release, 18th Judicial District, Man convicted of killing Aurora couple who responded to online car advertisement (September 1, 2022), https://www.da18.org/2022/09/8426/. The conviction

included two counts of first-degree felony murder. Id. LEGAL STANDARD The purpose of a motion to dismiss under Fed. R. Civ. P. 12(b)(6) is to test the sufficiency of the plaintiff’s complaint. Sutton v. Utah State Sch. For the Deaf & Blind, 173 F.3d 1226, 1236 (10th Cir. 2008).

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