Robert Taglione v. Charter Commc'ns, LLC

CourtCourt of Appeals for the Sixth Circuit
DecidedJanuary 28, 2021
Docket20-3680
StatusUnpublished

This text of Robert Taglione v. Charter Commc'ns, LLC (Robert Taglione v. Charter Commc'ns, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Robert Taglione v. Charter Commc'ns, LLC, (6th Cir. 2021).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 21a0058n.06

No. 20-3680

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED ROBERT TAGLIONE, Jan 28, 2021 DEBORAH S. HUNT, Clerk Plaintiff-Appellant,

v. ON APPEAL FROM THE UNITED STATES DISTRICT COURT FOR CHARTER COMMUNICATIONS, THE SOUTHERN DISTRICT OF LLC, OHIO

Defendant-Appellee.

BEFORE: CLAY, GILMAN, and THAPAR, Circuit Judges.

CLAY, Circuit Judge. Plaintiff Robert Taglione appeals the district court’s grant of

summary judgment in favor of Defendant Charter Communications, LLC (“Charter”) on his age-

discrimination claims under Ohio Rev. Code § 4112.99 and § 4112.14. For the reasons set forth

below, we AFFIRM the district court’s grant of summary judgment.

BACKGROUND

During the relevant time period, Taglione (age 54), Nancy Baker (age 57), Andrew Lucas

(age 57), Rhonda Hatfield (age 57), and John Walker (age 34) worked as Inbound Sales (“IBS”)

Managers at Charter (formerly Time Warner Cable) at its Call Center in Columbus, Ohio. In the

Inbound Sales Department, agents would take incoming calls from consumers seeking to purchase

Internet, cable TV, or phone service.

In July 2017, Ron Johnson (age 61) became the new Vice President of Inbound Sales at

the Columbus Call Center. A few months into his time as VP of IBS, Johnson allegedly became Case No. 20-3680, Taglione v. Charter Commc’ns, LLC

harsh and dismissive, often cutting off the IBS Managers when they tried to speak at meetings.

During these meetings, Johnson would become angry and use profanity when speaking to the

managers. He also would interrupt the managers’ meetings with those they supervised, in which

he would talk over and contradict the managers.

Around the office, Johnson used the term “Old Columbus,” and he often remarked that he

wanted “new blood,” “fresh ideas,” and “creativity” at the Columbus Call Center and that he

needed to “get rid of the barnacles,” (R. 38-1, Walker Dep. at PageID # 856–57; R. 39-2, Lucas

Decl. at PageID # 928), which were viewed as references to those who were “legacy” Time Warner

Cable employees. (R. 35-2, Taglione Dep. at PageID # 466.) And in one-on-one meetings with

managers, he would tell them that “jobs are on the line,” which seemed to refer to all of the team’s

jobs being on the line if the Columbus Call Center did not improve its performance. (R. 39-1,

Baker Decl. at PageID # 913.)

In December 2017, Walker took an open business-analyst position at the center, and

Johnson hired Laura Ray (age 46) to replace Walker as an IBS Manager. Plaintiff alleges that Ray

seemed to be treated better by Johnson than other managers—he would “vocally valu[e] her

opinions even when those opinions were the same opinions he had shot down when expressed by

the older Managers (Baker, Lucas, and [Taglione]).” (R. 39-3, Taglione Decl. at PageID # 933.)

At that point, Johnson decided to switch the managers working on the day and night shifts, noting

that the day-shift teams were performing far better than the night shift teams. Baker and Hatfield

were moved to the night shift, Ray and Taglione were reassigned to the day shift, and Lucas took

on a split shift where he would work from 10:00 AM to 7:00 PM during the week and from 2:00

PM to 11:00 PM on Saturday, with days off on Wednesday and Sunday.

-2- Case No. 20-3680, Taglione v. Charter Commc’ns, LLC

On January 25, 2018, Lucas filed an anonymous complaint with Charter against Johnson,

alleging that Johnson had “created a hostile work environment.” (R. 34-3, Exh. C at PageID #

258.) In February 2018, both Hatfield and Baker filed complaints against Johnson for creating a

hostile work environment and engaging in age discrimination. Charter conducted an investigation

into these complaints; Charter could not corroborate the age-discrimination allegations, but “was

able to confirm that Johnson had behaved unprofessionally/inappropriately towards certain

members of his staff and that morale is low as many people are ‘fearful’ of their jobs due to

constant threats from leadership.” (R. 40-1, Exh. 1 at PageID # 956–57.) Johnson was then placed

on a Performance Improvement Plan (“PIP”). In March 2018, Hatfield was promoted to Director

of Inbound Sales, and the IBS Managers began reporting directly to her, while Johnson took a step

back from directly supervising them.

As Director, Hatfield became more involved in monitoring the IBS Managers’

performances. On May 4, 2018, Hatfield told Taglione to put one of the supervisors on his team

on a PIP, after which Hatfield proceeded to give Taglione a “Development Plan.” (R. 39-3,

Taglione Decl. at PageID # 934.) While it was not placed in Taglione’s formal personnel file, the

plan addressed his need for improvement in the key performance areas of “facilitat[ing] effective

communications” with his team and “develop[ing] a high-performing team.” (R. 36-2, Joint Dep.

Exhs. at PageID # 743–44.) Taglione was surprised by the plan, given that he had been praised in

previous performance reviews for his teaching and communication ability and that he had some of

the best numbers among the Columbus Call Center managers. Despite the plan mentioning the

need for weekly progress meetings, Hatfield did not meet with Taglione until May 25, 2018, during

which Hatfield told Taglione that he was going to be placed on a PIP.

-3- Case No. 20-3680, Taglione v. Charter Commc’ns, LLC

Based on his knowledge of Baker’s previous experience with her PIP and concern about

losing his health insurance due to family health issues,1 Taglione applied for lateral positions at

Charter, including Direct Sales Manager—for which he was not selected—as well as Account

Executive.2 Taglione ultimately applied for and accepted a position as a Direct Sales

Representative on June 22, 2018, which was a demotion from his position as IBS Manager.

Taglione eventually resigned from Charter on December 15, 2018. He was replaced by Ben Jones

(between 40 and 50 years of age) as IBS Manager.

On January 11, 2019, Taglione, Baker,3 and Lucas4 jointly filed a complaint in the Franklin

County Common Pleas Court against Charter for age discrimination under Ohio Rev. Code §

4112.99 and sought monetary damages. Charter removed the complaint to the Southern District of

Ohio based on diversity jurisdiction.

Charter moved for summary judgment on all claims, which the district court granted. The

district court concluded that Taglione’s allegation of “constructive demotion” was not actionable

under Ohio Rev. Code § 4112.14 based on the statutory text; therefore, Taglione could not proceed

on his age-discrimination claim under that provision based on his alleged constructive demotion

to Direct Sales Representative. The court also found that Taglione’s age-discrimination claim

based on a failure-to-hire theory could not withstand summary judgment. The court found that

although Taglione presented evidence that could be viewed as age discrimination, he did not

1 Baker resigned from Charter at the end of May 2018 after being placed on a PIP by Hatfield. 2 Charter deemed his application for Account Executive withdrawn when he subsequently accepted the Direct Sales Representative position.

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Robert Taglione v. Charter Commc'ns, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/robert-taglione-v-charter-commcns-llc-ca6-2021.