Roberson v. CrawlSpace Solutions of Arkansas

CourtDistrict Court, E.D. Arkansas
DecidedJanuary 5, 2021
Docket4:19-cv-00156
StatusUnknown

This text of Roberson v. CrawlSpace Solutions of Arkansas (Roberson v. CrawlSpace Solutions of Arkansas) is published on Counsel Stack Legal Research, covering District Court, E.D. Arkansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Roberson v. CrawlSpace Solutions of Arkansas, (E.D. Ark. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT EASTERN DISTRICT OF ARKANSAS CENTRAL DIVISION

AUTUMN ROBERSON * * PLAINTIFF * V. * * CASE NO. 4:19CV00156 SWW CRAWLSPACE SOLUTIONS OF * ARKANSAS, INC., JOHN COSSEY, * and BRIDGETT COSSEY * * DEFENDANTS *

ORDER

Autumn Roberson (“Roberson”) brings this action against Crawlspace Solutions of Arkansas, Inc. (“Crawlspace”) and John and Bridget Cossey, alleging that Defendants failed to accommodate her disability, attention deficit hyperactivity disorder (“ADHD”), and terminated her employment in violation of the Americans with Disabilities Act of 1990 (“ADA”), 42 U.S.C. §§ 12101 et seq. Before the Court is Defendants’ motion for summary judgment [ECF Nos. 25, 26, 27]. Roberson’s response in opposition includes a second motion to reopen discovery and postpone a ruling on summary judgment [ECF Nos. 41 & 42] and a statement of the material facts to which Roberson contends a genuine dispute remains for trial. Defendants have filed a response in opposition to Roberson’s second motion to reopen discovery and postpone a ruling on summary judgment [ECF No. 44]. After careful consideration, and for reasons that follow, Defendants’ motion for summary judgment is granted, and Roberson’s second

motion to reopen discovery and postpone a ruling on summary judgment is denied. I. Background1 John and Bridget Cossey own Crawlspace, a company that provides

specialized construction services, including crawl space encapsulation and basement waterproofing. The Cosseys hired Roberson in August 2017 to serve as Crawlspace’s appointment center specialist—a customer-centered job that involved answering and making phone calls, coordinating and scheduling service

appointments, tracking customer leads, mailing out pre-inspection packets, and processing payments over the telephone. The parties agree that Roberson’s position required that she multi-task, deal

with stress, and manage her time. It is also undisputed that Crawlspace’s office was very small and noisy, and Roberson worked in an open lobby area. Roberson recalls that the office was noisy because the Cosseys yelled at employees and each other, but Defendants maintain that the office was noisy due to frequent phone

calls, office visitors, and meetings taking place in close quarters.

1Unless otherwise noted, the facts reported here are taken from the parties’ statements of material facts filed pursuant to Local Rule 56.1(a)-(c) [ECF Nos. 27 &43]. At some point after her hire, Roberson informed the Cosseys that she was having difficulty hearing customers in phone conversations. In response, the

Cosseys supplied Roberson with a headset to use when she was on the telephone, but she found that the equipment made it more difficult to perform her job. In April 2018, Roberson sent John Cossey two text messages, informing him that she

suffered from ADHD, which impaired her ability to concentrate in a noisy office:

04/03/2018

Before I forget to tell you. I have a doctor[’]s appointment about my ADHD next Tuesday morning. I can't do my job when I can’t focus because of all the other sounds. So[,] I am going to have my doctor look into changing my medicine and get documentation of this. I sent a text because it’s embarrassing to talk about[,] and lots of the time other people are around.

04/11/2018

I can't humanly do what you all expect me to do. Someone needs to be in the office helping with all this service stuff and answering questions I can't answer these questions and anytime anyone is in the office it sure isn't to help take a load off me. God forbid anyone else even help answer the phone or close the door so I can talk to customers. No one cares that I have [ADHD]. I can't make any extra money be all I do is customer conflict resolution.

I can say something over and over about things[,] and like always it doesn't matter. I do my job with excellence but I can't do what I can't do. I get treated differently because I am not family and it's ridiculous. Everything is thrown on me.2

In May 2018, Roberson provided John Cossey a letter dated April 10, 2018 from her family physician, Michael R. Ford, M.D., which read as follows: Please be advised I provide medical care to Ms. Roberson. Ms. Roberson has been evaluated and tested previously. She has been found to have ADHD. She is on treatment for this. In addition to standard treatment, the patient would benefit from an environment which is less hectic and quiet. Any consideration [that you] may give [Ms.] Roberson in this regard would certainly be appreciated.3

John Cossey recalls that when the headset offered to Roberson failed to provide a remedy, he and his wife attempted to make the office less hectic and noisy. He testifies that he told Roberson that he was willing to accommodate her needs if she would request a specific accommodation that he could provide. According to Cossey, Roberson never requested a specific accommodation.

2ECF No. 25-2. 3ECF No. 25-3. Roberson maintains that she requested several accommodations that were ignored, including “closing the door”4 and permitting her to use a small office that

was occupied only a few hours each week. She recalls that the main accommodation she sought was for the Cosseys to stop screaming and yelling5 and that her “requests for a reasonable accommodation were mainly related to the screaming and yelling she endured from Mr. Cossey.”6

In August 2018, Roberson took a vacation, and when she returned to work, John Cossey terminated her employment. Cossey testifies that he fired Roberson because upon her return, she immediately became combative and accused him of

letting the company “go to hell in a handbasket” during her absence.7 Roberson denies John Cossey’s report of events and asserts that that he was the aggressor when she returned to work from vacation.

In November 2018, Roberson filed a discrimination complaint with the Equal Employment Opportunity Commission (“EEOC”), charging that Crawlspace had discriminated against her based on her disability.8 After receiving a right-to-

4Roberson provides no details about her request that the Cosseys close a door.

5ECF No. 41-1, ¶19

6ECF No. 43, ¶16.

7ECF No. 25-1, ¶19.

8Allegations in the discrimination charge read as follows: sue notice on December 2, 2018, Roberson filed this lawsuit on February 28, 2019. With her complaint, she claimed that Defendants violated the ADA by (1) failing

to accommodate her ADHD and (2) firing her without cause and because of her ADHD. Initially, the Court appointed attorney Rick Hughes to represent Roberson.

Roberson provided Mr. Hughes information responsive to Defendants’ discovery requests, but he failed to provide timely discovery responses, despite a court order. Finally, on April 2, 2020, Defendants reported that they had received responses to their discovery requests.

On August 11, 2020, Defendants moved for summary judgment, asserting that Roberson was unable to show that she was disabled as defined under the ADA. Defendants noted that the sole evidence Roberson had produced to support her

I was hired in August 2017, as an Appointment Manager. In February 2018, I advised the owner that when the owners talked loudly, it affected my ability to do my job. By text message dated April 3, 2018, I advised the owner I had difficulty performing my job cause of my disability. In 2018, I provided the respondent with a letter requesting a reasonable accommodation. I was discharged on August 28, 2018.

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Roberson v. CrawlSpace Solutions of Arkansas, Counsel Stack Legal Research, https://law.counselstack.com/opinion/roberson-v-crawlspace-solutions-of-arkansas-ared-2021.