RIVERS v. GOODWILL OF CENTRAL AND SOUTHERN INDIANA, INC.

CourtDistrict Court, S.D. Indiana
DecidedMarch 30, 2020
Docket1:18-cv-01017
StatusUnknown

This text of RIVERS v. GOODWILL OF CENTRAL AND SOUTHERN INDIANA, INC. (RIVERS v. GOODWILL OF CENTRAL AND SOUTHERN INDIANA, INC.) is published on Counsel Stack Legal Research, covering District Court, S.D. Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
RIVERS v. GOODWILL OF CENTRAL AND SOUTHERN INDIANA, INC., (S.D. Ind. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF INDIANA INDIANAPOLIS DIVISION

JEAN RIVERS, ) ) Plaintiff, ) ) v. ) Case No. 1:18-cv-01017-TWP-MPB ) GOODWILL OF CENTRAL AND SOUTHERN ) INDIANA, INC., ) ) Defendant. )

ENTRY GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

This matter is before the Court on Defendant Goodwill of Central and Southern Indiana, Inc.’s (“Goodwill”) Motion for Summary Judgment (Filing No. 35). After Goodwill denied her a promotion and later terminated her employment, Plaintiff Jean Rivers (“Rivers”) filed an Amended Complaint alleging gender discrimination and retaliation in violation of Title VII of the Civil Rights Act of 1964. (Filing No. 11.) For the following reasons, the Court grants Goodwill’s Motion for Summary Judgment. I. BACKGROUND The following facts are not necessarily objectively true, but as required by Federal Rule of Civil Procedure 56, the facts are presented in the light most favorable to Rivers as the non-moving party. See Zerante v. DeLuca, 555 F.3d 582, 584 (7th Cir. 2009); Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). Goodwill is a non-profit organization that serves individuals who face challenges or obstacles to gaining employment. (Filing No. 37-1 at 16.) It does this in part by using the proceeds of its retail sales to eliminate barriers to employment. Id. Goodwill of Central and Southern Indiana is divided into various divisions, one of which is its Retail Division, comprised of approximately 70 retail stores that sell donated items in the Indianapolis area. Id. at 18-20; Filing No. 37-2 at 2; Filing No. 37-3 at 62. Goodwill also maintains an Outlets and eCommerce Division, consisting of four outlet stores and an eCommerce facility. (Filing No. 37-1 at 22; Filing No. 37-2 at 2; Filing No. 37-4 at 27-28.) The Outlet stores sell items that were once on sale at a retail store but were not

purchased. (Filing No. 37-1 at 20.) Goodwill’s online platform, known as eCommerce, is where donated items are sold online and shipped from Goodwill’s lone eCommerce facility. Id. at 20- 22. That lone eCommerce facility is referred to “Clickgoodwill”. (Filing No. 37-4 at 27.) Goodwill hired Rivers in May 2005, as a store manager for one of its retail stores.1 (Filing No. 37-1 at 23-24, 158.) As store manager, she was responsible for managing employees and store standards, ensuring sales targets were met, and scheduling. Id. at 25-26. Rivers was eventually promoted to the position of regional retail director, in which she oversaw multiple retail stores. Id. at 26-28. In 2013, Rivers was promoted to be director of eCommerce, a position she held until her employment ended. Id. at 29-31. As director of eCommerce, she reported to the Senior Director of Outlets and eCommerce, Tim Cooper (“Cooper”), who reported to the Vice President of Retail, Eric Schlegel (“Schlegel”).2 Id. at 34-35. Cooper, who had promoted Rivers to the regional retail

director position, also decided, in consultation with Schlegel, to promote Rivers to the director of eCommerce position. (Filing No. 37-4 at 98-99.) Starting in 2013 when she became director of eCommerce, Rivers’ performance was evaluated by Cooper. (Filing No. 37-1 at 35, 148.) In her 2015 evaluation, Cooper had many complimentary things to say, including that “[Rivers] lead (sic) her team to remarkable results in 2015” and that “[Rivers] continues to be an extremely high performer and someone I convey as

1 Rivers was hired by Goodwill of Central Indiana, Inc., which merged with Goodwill of Southern Indiana on January 1, 2017.

2 In 2016, Schlegel’s job title changed to Vice President of Retail, Facilities and Risk Management. one of the top in her peer group.” Id. at 233. However, Cooper identified that Rivers needed improvement in “Strategic Work Relationships” and “Communication.” Id. at 239. In her 2016 evaluation, Cooper wrote “[Rivers] completed 2016 in what will go down as a tremendous financial year, as eCommerce will atain (sic) all-time highs for contribution margin

(34%). This is a direct result of the efforts [Rivers] has lead (sic) for financial growth.” Id. at 242. Under the “Disappointments” section of the evaluation, Cooper wrote, “For [Rivers,] as her role expands it require (sic) she continue to find strategic ways to work through others to accomplish over-arching goals.” Id. at 243. Rivers admitted in her deposition that she could have done a better job building strategic relationships during 2015 and 2016. Id. at 46-62. In June 2017, Cooper, who at that time served as Goodwill’s Senior Director, Retail Outlets and eCommerce, announced he was being promoted to Goodwill’s Corporate headquarters in Colorado and was leaving his position. Id. at 103; Filing No. 37-6 at 4. The Senior Director, Retail Outlets and eCommerce is responsible for overseeing the sales, service, merchandising, and operations of Goodwill’s outlet stores and eCommerce facility. (Filing No. 37-6 at 2.) That person

is also responsible for supervising, evaluating, and coaching management staff, along with leading new project initiatives through development to completion and launch. Id. Building strategic relationships is a skill Goodwill deems necessary to successfully do the job of Senior Director, Retail Outlets and eCommerce. Id.; Filing No. 37-4 at 41; Filing No. 37-8 at 4. Goodwill solicited applications within the company to fill the Senior Director role Cooper would be vacating. (Filing No. 37-8 at 4.) Including Rivers, six Goodwill employees applied for the position: (1) Karin Molt (female), (2) Stephen Genco (male), (3) Brodie Sears (male), (4) Rivers (female), Kenny Felkner (male), and (6) Troy Culver (male). (Filing No. 37-4 at 30.) More than forty external candidates also applied. (Filing No. 37-8 at 4.) Senior Director of Talent Valerie Nowosielski (“Nowosielski”) screened the internal candidates, some of whom would move on to interview with a panel that recommends who should receive the senior director job. Id. at 3. As part of the initial screening, Nowosielski sought recommendations from each of the six internal candidates’ direct

supervisors. Id. at 2. Cooper, who was Rivers’ direct supervisor at the time, filled out her recommendation form. (Filing No. 37-4 at 116.) He rated her on a scale of one to five3 in six areas of competency, giving her a 5 in Strategic Thinking, Innovation, Business Acumen, and Stewardship, and a 3 in Developing Others and Building Strategic Working Relationships. Id. at 116-17. Cooper wrote that Rivers is a “strategic thinker” but that she will “need to develop better strategic relationships with support departments.” Id. at 117-18. Cooper also evaluated Brodie Sears (“Sears”), who was Goodwill’s Director of Donation and Acquisition Supply Chain, and is the applicant who ultimately received the promotion to the senior director position. (Filing No. 37-8 at 4.) Cooper rated Sears a 5 in the categories of Strategic Thinking, Building Strategic Relationships, and

Stewardship, a 4 in the categories of Developing Others and Business Acumen, and a 3 in Innovation. (Filing No. 37-4 at 119-20.) After receiving recommendations from the internal candidates managers, Nowosielski conducted initial telephone interviews with the six internal candidates and offered recommendations to Schlegel on whom she believed should move forward in the interview process. (Filing No. 37-8 at 5.) Nowosielski preferred Sears for the senior director position. Id. Sears was “the only candidate [she] felt strongly enough to recommend moving forward to panel interviews.” Id.

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