Rini v. United Van Lines, Inc.

903 F. Supp. 234, 1995 U.S. Dist. LEXIS 16962, 1995 WL 646597
CourtDistrict Court, D. Massachusetts
DecidedNovember 1, 1995
DocketCiv. A. 92-30260-MAP
StatusPublished
Cited by7 cases

This text of 903 F. Supp. 234 (Rini v. United Van Lines, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rini v. United Van Lines, Inc., 903 F. Supp. 234, 1995 U.S. Dist. LEXIS 16962, 1995 WL 646597 (D. Mass. 1995).

Opinion

MEMORANDUM REGARDING PLAINTIFF’S MOTION FOR ATTORNEYS’ FEES, COSTS AND PREJUDGMENT INTEREST

(Docket No. 112)

PONSOR, District Judge.

I. INTRODUCTION

By separate memorandum issued today this court has ordered entry of judgment in favor of plaintiff for $50,000 in damages under the Carmack Amendment to the Interstate Commerce Act, based on the jury’s verdict in plaintiff’s favor, and triple damages in the amount of $300,000 for defendant’s unfair and deceptive practices under Mass. Gen.L. ch. 93A, based upon the court’s findings and conclusions. The latter award has subsumed a jury verdict awarding plaintiff $100,000 in damages for defendant’s negligence and misrepresentation.

The purpose of this memorandum is to address plaintiffs petition for attorneys’ fees and costs under both statutes and her claim for pre-judgment interest.

*236 II. ATTORNEYS’FEES

Although defendant contests the appropriateness of any award of damages under 93A, it must concede that, if the award was proper, reasonable attorneys’ fees are owed to plaintiff. As to the Carmack claim, however, defendant argues that even if the award of damages was proper this case does not satisfy the criteria for an award of fees and costs. It is thus necessary to tackle the Carmack attorneys’ fees issue at the threshold.

49 U.S.C. § 11711(d) establishes the conditions for an award of attorneys’ fees to a shipper. It reads in part:

(d) In any court action to resolve a dispute between a shipper of household goods and a motor common earner providing transportation subject to the jurisdiction of the Commission under subchapter II of chapter 105 of this title concerning the transportation of household goods by such carrier, the shipper shall be awarded reasonable attorneys’ fees if—
(1) the shipper submits a claim to the carrier within 120 days after the date the shipment is delivered or the date the delivery is scheduled, whichever is later;
(2) the shipper prevails in such court action; and
(3)(A) no dispute settlement program approved under this section was available for use by the shipper to resolve the dispute[.]

§ 11711(d) must be read in conjunction with 49 U.S.C. § 11711(b)(2) which provides:

(b) No program for settling disputes concerning the transportation of household goods may be approved under this section unless the program is a fair and expeditious method of settling such disputes and complies with each of the following requirements and such regulations as the Commission may issue:
(2) The program provides for adequate notice of the availability of such program, including a concise easy-to-read, accurate summary of the program and disclosure of the legal effects of election to utilize the program. Such notice must be given to persons for whom household goods are to be transported by the carrier before such goods are tendered to the carrier for transportation.

See also Drucker v. O’Brien’s Moving and Storage Inc., 963 F.2d 1171, 1174 (9th Cir.1992) (explaining statutory requirements for award of attorneys’ fees).

In this case it cannot be disputed that plaintiff did file her claim within 120 days and that she obviously has prevailed. The only questions remaining therefore are whether a dispute settlement program was available and, if so, whether it was fair and expeditious, and was disclosed to plaintiff before she shipped her goods.

While something that might very broadly be described as a “program for settling disputes” did exist, it was never disclosed to plaintiff until long after she shipped her goods. Moreover, it was certainly not fair.

As the court found in connection with the 93A claim, plaintiff was not told of United’s arbitration program until several months after her claim was formally denied. Even then, defendant never indicated a willingness to participate in the program. Its existence was merely noted.

The program was summarily described in the “Rights and Responsibilities” brochure that Hilda Holston was supposed to give, but in fact did not give, to plaintiff before the move. Defendant’s argument, that the jury’s answer to Question I.B. on the special verdict form — to the effect that the award of damages was limited by the $60,000 figure contained in the Bill of Lading — constitutes a binding determination that Holston gave Rini the brochure, is unpersuasive for two reasons.

First, this court is entitled to make its own determination on this point. Rini’s cei’tainty that she never got the brochure is far more credible than Holston’s indication that she must have given it to Rini because it was her general practice to do so.

Second, it is pure speculation to infer anything about the jury’s position on the brochure from the answer to Question I.B. The jury might have decided that damages should be limited simply because Rini’s signature on *237 the Bill of Lading constituted her acknowl-edgement of the limitation. Or it might have passed over this question without much thought, since it was only awarding $50,000 on the Carmack count anyway.

To sum up this portion of the discussion, Holston never gave Rini the brochure, and Rini only learned of the arbitration program months after her claim was denied. This fact alone is sufficient to entitle Rini to attorneys’ fees on her Carmack claim. Drucker, 963 F.2d at 1174.

Beyond the lack of timely notification, the program obviously suffers from serious unfairness. The process described involves only “desk arbitration” with no opportunity to present witnesses. This method of dispute resolution would have placed Rini at a tremendous disadvantage since, as United well knew, she lacked contemporaneous documentation regarding the value of her lost items, and, without witnesses, this “desk arbitration” would have relied substantially on paperwork. Moreover, agreement to arbitration required plaintiff to waive any claims for consequential damages and, essentially, adopt United’s grossly constricted view of the remedies available to someone in Rini’s position. The bulk of the damages justly awarded to Rini in this ease would have been lost if she had chosen this approach. Thus, this arbitration alternative was not only undisclosed, it was plainly unfair.

In conclusion, since plaintiff submitted a timely claim and ultimately prevailed, and since she was never properly notified of a fair and expeditious settlement program, she is entitled to attorneys’ fees on her Carmack and 93A claims.

The path for determining the appropriate level of fees is by now very well marked.

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Bluebook (online)
903 F. Supp. 234, 1995 U.S. Dist. LEXIS 16962, 1995 WL 646597, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rini-v-united-van-lines-inc-mad-1995.