Riley v. General Motors LLC

CourtDistrict Court, S.D. Ohio
DecidedMarch 25, 2024
Docket2:21-cv-00924
StatusUnknown

This text of Riley v. General Motors LLC (Riley v. General Motors LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Riley v. General Motors LLC, (S.D. Ohio 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO EASTERN DIVISION

MARK RILEY, et al., : : Plaintiffs, : Case No. 2:21-cv-00924 : v. : Chief Judge Algenon L. Marbley : Magistrate Judge Elizbeth P. Deavers : GENERAL MOTORS LLC, : : Defendant. :

OPINION & ORDER This matter is before the Court on GM’s Motion to Exclude the Opinions and Testimony of Plaintiff’s Expert Darren Manzari (ECF No. 43); GM’s Motion for Summary Judgment (ECF No. 46); and Plaintiff’s Motion for Class Certification (ECF No. 36). For the reasons explained below, GM’s Motion to Exclude is GRANTED IN PART AND DENIED IN PART; GM’s Motion for Summary Judgment is GRANTED IN PART AND DENIED IN PART; and Plaintiff’s Motion for Class Certification is GRANTED. I. BACKGROUND A. Factual Background Like many before it, this case arises out of a vehicle malfunction. Here, a “Shift to Park” message appears on the vehicle’s dashboard directing the driver to shift their vehicle to park. While such a message can be helpful at times, for a certain subset of vehicles, this message appears despite the vehicle already being in park. As a result, when this occurs, one must spend “several minutes” “putting [the vehicle] back in gear and driving it around or restopping again” in order to get the vehicle to detect that the shifter is indeed in park. At its worst, this malfunction prevents users from turning the vehicle’s lights and other accessories off, thereby draining the vehicle’s battery and putting the driver at risk of being stranded, or puts the vehicles at risk of being stolen because the vehicle will not detect that it is in park and therefore will not turn off. One individual experiencing this issue, what this Court will call the “Shifter Issue,” is Mark Riley. Mr. Riley purchased a 2017 GMC Acadia from an Ohio dealership in June 2016. (ECF No. 36-1 at 9). His vehicle, like most, came with a 3-year/36,000 mile new vehicle limited warranty

(“Limited Warranty”) under which customers can “take the vehicle to a GMC dealer facility” to “correct any vehicle defect … occurring during the warranty period.” (ECF No. 1 at 8-9). Mr. Riley began experiencing the Shifter Issue within a few months of purchasing his vehicle and the issue manifests “several times a week” and as many as five to six times per week. (Id. at 9; ECF No. 36-1 at 9). For example, during one occurrence of the Shifter Issue, Mr. Riley says he “pulled in my driveway, and because I was going back out somewhere afterwards, I just made sure I had the emergency brake on, and I left the vehicle on because I couldn’t get it to turn off.” (ECF No. 36-1 at 10 n.9). Because his car was still within the Limited Warranty, he took his car to the dealership to

service this issue on multiple occasions over a period of two-and-a-half years. (Id. at 10; ECF No. 1 at 10). At times, the dealership noted his complaint but explained it did not have a fix just yet; another time, the dealership attempted a repair under General Motors’ guidance, but the Shifter Issue was back “within a week or two.” (ECF No. 1 at 10; ECF No. 36-1 at 10). Without a long- lasting repair, the Shifter Issue continued to manifest past the expiration of Mr. Riley’s Limited Warranty, at which point he was to bear the cost of repair—a repair not available to him when this same issue occurred multiple times during the warranty period. (ECF No. 36-1 at 10-11; see also ECF No. 1 at 10). As GM knows, Mr. Riley is not alone in facing the Shifter Issue. (ECF No. 1 at 6-8; ECF No. 36-1 at 4-6) (collecting public consumer complaints). Accordingly, GM issued guidance to dealerships at various stages of its investigation into the Shifter Issue. Some of this guidance, which comes in the form of Technical Service Bulletins, simply provided awareness of the issue (TSB No. PIT5616A), while some attempted solutions (TSB No. 18-NA-297). But the Shifter

Issue continued despite the October 2018 TSB’s suggested fix, resulting in a revised attempt in September 2019 in which GM directed dealers to a different potential underlying problem and thereby providing a different solution (TSB No. 19-NA-206). But the efficacy of this September 2019 guidance is in question here, as Mr. Riley and others received this fix but the Shifter Issue came back once again. (ECF No. 1 at 7-8). As such, over three years after Mr. Riley and others began purchasing their vehicles, GM had yet to provide a permanent solution to a recurring problem that impacts the baseline operation of their vehicles. Indeed, customers continued to experience the same problem at least through the parties’ class certification briefing. (ECF No. 36- 1 at 8 n.7).

B. Procedural History As a result of this inconvenience, Mr. Riley, now “Plaintiff,” filed suit against GM on behalf of himself and other similarly situated Ohio residents for damages or equitable relief based on breach of contract, breach of express warranty, breach of implied warranty of merchantability, and/or breach of warranty under the Magnuson-Moss Warranty Act. (ECF No. 1 at 14-19). GM first sought to dismiss Plaintiff’s complaint in its entirety, which this Court denied in March 2022. (ECF Nos. 7, 17). In its subsequent answer, GM denied all of Plaintiff’s claims and raised twenty one affirmative defenses. (ECF No. 21). The parties opted to defer any serious talks of mediation until after a class certification ruling, which the parties briefed in full. (ECF Nos. 36, 42, 47). During class certification briefing, GM sought to exclude Plaintiff’s expert’s testimony in full (ECF No. 43) and moved for summary judgment (ECF No. 46). As briefing on both of those motions is complete, all three motions are ripe for review. II. MOTION TO EXCLUDE As the admissibility of Plaintiff’s only expert would bear on both summary judgment and

class certification, this Court first considers GM’s motion to exclude. A. Legal Standards Federal Rule of Evidence 702 provides for the admission of expert testimony that assists the trier of fact to understand the evidence or to determine a fact in issue. The party offering the expert’s testimony has the burden to prove that: (1) the expert is qualified; (2) the testimony is relevant to an issue in the case; and (3) the testimony is reliable. Daubert v. Merrell Dow Pharms., Inc., 509 U.S. 579, 590-91 (1993). The decision of whether an expert’s opinion is admissible under this standard is “left to the sound discretion of the trial court,” United States v. Bonds, 12 F.3d 540, 554 (6th Cir. 1993), in which the court acts as a “gatekeeper,” Daubert, 509 U.S. at 592-93.

B. Analysis In broad strokes, GM argues that this Court should exclude the testimony and opinions of Plaintiff’s expert, Darren Manzari, due to (1) Manzari’s lack of relevant “knowledge, skills, or experience” as to economics, damages, and safety and (2) the opinions’ failure to meet Rule 702 standards on account of insufficient factual underpinnings and inappropriate speculation or conclusions. (ECF No. 43 at 1-2). Before evaluating GM’s challenges to each of his opinions, this Court starts with an evaluation of Manzari as an expert more generally. In opposing GM’s motion, Plaintiffs assert that “Manzari has the necessary training, qualifications, and experience to support the opinions set forth in his expert report, which are based on a reliable methodology,” and point to other courts’ acceptance of such. (ECF No. 48 at 1 (citing Grover v. BMW of N. Am., LLC, 2022 WL 205249, at *6-7 (N.D. Ohio Jan. 24, 2022); Harris v. BMW of N. Am., LLC, 2020 WL 7318087 (E.D. Tex. Dec. 11, 2020); Baker v. BMW of N.

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