Ridings v. American Family Insurance Company

CourtDistrict Court, N.D. Illinois
DecidedFebruary 24, 2021
Docket1:20-cv-05715
StatusUnknown

This text of Ridings v. American Family Insurance Company (Ridings v. American Family Insurance Company) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ridings v. American Family Insurance Company, (N.D. Ill. 2021).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

HOLLY R. RIDINGS,

Plaintiff, No. 20 CV 5715 v. Judge Manish S. Shah AMERICAN FAMILY INSURANCE CO.,

Defendant.

MEMORANDUM OPINION AND ORDER

In response to the COVID-19 pandemic, defendant American Family Insurance Company gave its auto-insurance customers $50 and knocked ten percent off premiums for six months. Not enough, says Illinois policyholder and plaintiff Holly Ridings. Public health measures led to emptier roads and fewer insurance claims; accordingly, Ridings argues, American Family owes more premium relief to customers to avoid an unjust outcome. Ridings brings claims under the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505/1 et seq., common law fraud, bad-faith breach of contract, and unjust enrichment; she also seeks declaratory relief. American Family moves to dismiss under Federal Rule of Civil Procedure 12(b)(6). For the reasons below, the motion is granted. I. Legal Standards A complaint must contain a short and plain statement that plausibly suggests a right to relief. Fed. R. Civ. P. 8(a)(2); Ashcroft v. Iqbal, 556 U.S. 662, 677–78 (2009). To survive a Rule 12(b)(6) motion to dismiss, a plaintiff must allege facts sufficient “to raise a right to relief above the speculative level.” Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 555 (2007). The court accepts the complaint’s factual allegations as true and draws all reasonable inferences in plaintiff’s favor, but it need not do the same

for legal conclusions or “threadbare recitals” supported by only “conclusory statements.” Iqbal, 556 U.S. at 678. Documents attached to a motion to dismiss “are considered part of the pleadings if they are referred to in the plaintiff’s complaint and are central to [her] claim.” Mueller v. Apple Leisure Corp., 880 F.3d 890, 895 (7th Cir. 2018) (quoting 188 LLC v. Trinity Industries, Inc., 300 F.3d 730, 735 (7th Cir. 2002)). Plaintiffs alleging fraud must do so with particularity. Fed. R. Civ. P. 9(b).

They must describe the “who, what, when, where, and how” of the fraud. Vanzant v. Hill’s Pet Nutrition, Inc., 934 F.3d 730, 738 (7th Cir. 2019). In other words, a plaintiff must include “the identity of the person making the misrepresentation, the time, place, and content of the misrepresentation, and the method by which the misrepresentation was communicated to the plaintiff.” United States ex rel. Hanna v. City of Chicago, 834 F.3d 775, 779 (7th Cir. 2016) (quoting U.S. ex rel. Grenadyor v. Ukrainian Village Pharmacy, Inc., 772 F.3d 1102, 1106 (7th Cir. 2014)).

II. Facts Holly Ridings holds an auto-insurance policy with American Family. [7] ¶ 3.1 She claims that American Family gave inadequate premium relief to its Illinois policyholders with policies in effect as of March 1, 2020. Id. ¶¶ 1–2.

1 Bracketed numbers refer to entries on the district court docket. Referenced page numbers are taken from the CM/ECF header placed at the top of filings. The facts are taken from the complaint, [7]. In March 2020, Illinois took a number of steps to limit the spread of COVID- 19. The governor issued a disaster proclamation and signed a series of executive orders limiting the size of gatherings; closing schools, restaurants, and other

businesses; and ordering Illinoisans to stay home. Id. ¶¶ 13–16. As a result, residents drove “less frequently and less far,” which “dramatically empt[ied] Illinois’[s] roads of vehicle traffic.” Id. ¶ 17. This decrease in traffic resulted in “fewer motor vehicle accidents—and, therefore, fewer auto insurance claims,” which “will almost certainly continue for the foreseeable future, and for as long as the COVID crisis continues.” Id. ¶ 19. The premiums American Family charged its policyholders—which were

based in part on projections about future claims and costs—thus “became dramatically overstated” and “grossly excessive.” Id. ¶¶ 21–22. In response, American Family provided premium relief to its Illinois policyholders. In April 2020, it issued a one-time $50 payment to customers with eligible policies in force as of March 11, 2020; it subsequently offered a ten-percent credit on personal auto premiums from July 1 through December 31, 2020. Id. ¶ 25. The complaint says this relief “has been grossly inadequate and designed to secure

for American Family an unearned and unfair windfall.” Id. ¶ 24. American Family’s premium relief “falls far short of the relief that any fair and reasonable actuarial analysis would require” and “compares unfavorably to substantially all of the premium-relief programs established by other Illinois auto insurers in response to the COVID-19 crisis.” Id. ¶¶ 25, 27. For example, State Farm—the largest auto- insurance provider in the country—provided its policyholders with a twenty-five percent credit on premiums from March 20 to May 31, 2020. Id. ¶ 23. In making its offer for premium relief, American Family represented that

policyholders “can trust” American Family “to support” them “during the coronavirus.” Id. ¶ 42. American Family also said “[w]e’re here when you need us” and that it offered premium relief to “support our customers through the changes and challenges brough[t] on by the COVID-19 pandemic.” Id. ¶ 50. It represented to Illinois “policyholders (implicitly, if not explicitly) that such offer [was] fair and reasonable, when in fact it [was] neither.” Id. ¶ 39. American Family “concealed” or

“omitted to share” with policyholders “the inadequacy and unfairness of [its] offer” and “the fact that such offer compares unfavorably to the COVID-19 premium relief offered by all or substantially all other Illinois auto insurers.” Id. ¶¶ 40–41. Ridings seeks declaratory relief (Count I) and brings claims under the Illinois Consumer Fraud Act (Count II), common law fraud (Count III), bad-faith breach of contract (Count IV), and unjust enrichment (Count V).2

2 The court has subject matter jurisdiction under the Class Action Fairness Act, 28 U.S.C. §§ 1332(d), 1453. Ridings, an Illinois citizen, originally filed this putative class action in the Circuit Court of Cook County, seeking to represent all Illinois residents with an American Family auto-insurance policy as of March 1, 2020. American Family, a Wisconsin citizen, timely removed the case to this court under 28 U.S.C. §§ 1446(b), 1453. Diversity between Ridings and American Family establishes minimal diversity and the aggregate amount in controversy exceeds $5,000,000, so CAFA supports jurisdiction. III. Analysis A. Illinois Consumer Fraud and Deceptive Business Practices Act The Consumer Fraud Act bars unfair and deceptive commercial practices,

including “misrepresentation or the concealment, suppression or omission of any material fact.” 815 ILCS 505/2. The law is “intended to protect consumers ...

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Ridings v. American Family Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ridings-v-american-family-insurance-company-ilnd-2021.