Richers v. Iowa Department of Job Service

479 N.W.2d 308, 1991 Iowa Sup. LEXIS 497, 1991 WL 276115
CourtSupreme Court of Iowa
DecidedDecember 24, 1991
DocketNo. 90-300
StatusPublished
Cited by1 cases

This text of 479 N.W.2d 308 (Richers v. Iowa Department of Job Service) is published on Counsel Stack Legal Research, covering Supreme Court of Iowa primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Richers v. Iowa Department of Job Service, 479 N.W.2d 308, 1991 Iowa Sup. LEXIS 497, 1991 WL 276115 (iowa 1991).

Opinion

SNELL, Justice.

This case is on further review from the Court of Appeals. The significant issue to petitioner Carilla Richers is whether she is entitled to unemployment benefits. The legal issue involves the meaning of “misconduct,” which if applicable to Richers disqualifies her from benefits. We vacate the decision of the court of appeals and affirm the district court.

Our review is provided by Iowa Code section 17A.19 (1991). We affirm the agency’s action unless the findings of fact are unsupported by substantial evidence when the record is considered as a whole. Hill v. Iowa Dep’t of Employment Servs., 442 N.W.2d 128, 132-33 (Iowa 1989). On further review, our consideration is like a review of a district court’s decision involving agency action. We set that out in Henry v. Iowa Department of Transportation, 426 N.W.2d 383, 385 (Iowa 1988), as follows:

In reviewing a district court decision on the validity of an agency action, we decide only whether the district court has correctly applied the law. The district court itself acts in an appellate capacity to correct errors of law on the part of the agency. When we review such action by the district court, we merely apply the standards of section 17A.19(8) to determine whether our conclusions are the same as those of the district court. If the conclusions are the same, we affirm; otherwise, we reverse.

Richers was employed by Marsh & McLennan Group Associates, Inc. (MMGA), an insurance brokerage and employee benefit plan administrator, for seventeen years. She was a vice president and head of a department that administered group insurance trusts. Several problems occurred during 1987 involving incorrect bank statements, employee turnover, and a malfunctioning computer system. An audit of the department revealed errors totaling $136,-000 in the trust accounts. Richers was discharged.

A job service representative approved Richers’ application for unemployment benefits, holding that MMGA had not established that she was disqualified due to misconduct on the job. Her employer appealed. A hearing was held at which evidence was presented and arguments made. The administrative law judge found that Rich-ers was discharged for negligence or irresponsibility in the management of her department and an attempt to mislead the employer by disguising that negligence. He determined that the main reason for the discharge was the discovery of the unreconciled and unbalanced group insurance trust accounts. While this problem worsened on a monthly basis, the administrative law judge found that Richers never informed any person in a position of authority during 1987. The reason, he believed, was that she feared possible damage to her career in the company. On at least two occasions, she apparently advised another vice president that there were no accounting problems in her department even though she was aware this was not the case. Also included in the hearing officer’s findings was a description of the other problems encountered by Richers. Personnel shortages arose when two account coordinators left work, leaving eight of twelve relatively new employees. The computer system “crashed” on eight occasions, erasing or rendering unavailable huge amounts of data. It was necessary to manually reenter the data into the system at a cost of hundreds of working hours, attendant frustration and stress. The hearing officer concluded “it is obvious from the record that the claimant allowed her preoccupation with the billing system problems to take priority over the known problems with reconciling and balancing the group insur-[310]*310anee trusts.” In determining “misconduct,” the hearing officer stated:

The hearing officer is of the view that the claimant mismanaged her department. Knowing that a fiduciary relationship was being breached with regard to seventeen separate group insurance trusts, she failed over a period of months to take steps available to her to reconcile and balance those trust funds. A fiduciary responsibility is a heavy burden indeed. The claimant placed reconciliation and correction of these accounts at a lower priority than coping with the admittedly difficult job of bringing the computerized billing system on line. While errors and misappropriations accumulated over a period of months, the claimant took no steps to obtain additional help or to notify persons in authority of this growing problem, despite a potential of very serious consequences for this employer. The hearing officer believes that she chose this course of action with the intent to catch up later, and to disguise the problems in her department for purposes of minimizing potential damage to her career. Her conduct did evince a willful and wanton disregard of the employer’s interest both in permitting the accumulation of errors to continue for such an extended time, negligence of such a degree of recurrence as to manifest a substantial and intentional disregard of the claimant’s duties and obligations, and in concealing that fact (a willful disregard and violation of standards of behavior which the employer had the right to expect of her). Therefore, the record reflects misconduct as defined by the statute and administrative rule.

Petitioner Richers appealed to the Employment Appeal Board. See Iowa Code §§ 96.6(3), 10A.601 (1991). The decision of the administrative law judge was modified as follows:

It is clear from the record that claimant became overly concerned with the computerization of her department and did not fill her primary responsibilities of maintaining an audit of the deposit accounts which were fiduciary in nature. Further, the record is clear the claimant did not properly train or hire sufficient personnel to perform these duties.
The record indicates the claimant had access to the president and vice president in case she had problems with her immediate supervisor but did not take advantage of that situation and consistently led these individuals to believe the department was in good shape.
The Employment Appeal Board concludes this is a deceptive practice by the claimant and further aggravates the situation concerning the fiduciary accounts and the lack of properly maintaining the auditing of these accounts for proper payment. Clearly, this constitutes misconduct.

As modified, the Employment Appeal Board affirmed the decision of the administrative law judge. Richers appealed to the district court. See Iowa Code § 96.6(3).

The district court carefully examined the record regarding the quantum of evidence necessary as a matter of law to support the agency determination. In these actions, the district court sits as an appellate tribunal and is not free to make an independent determination of the facts. Norland v. Iowa Dep’t of Job Serv., 412 N.W.2d 904, 908 (Iowa 1987). It is, however, charged with the responsibility of weighing the evidence to evaluate its sufficiency.

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Bluebook (online)
479 N.W.2d 308, 1991 Iowa Sup. LEXIS 497, 1991 WL 276115, Counsel Stack Legal Research, https://law.counselstack.com/opinion/richers-v-iowa-department-of-job-service-iowa-1991.