REX - Real Estate Exchange Inc v. Zillow Inc

District Court, W.D. Washington·Decided August 16, 2023·No. 2:21-cv-00312·Unknown

Opinion

3 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON 4 AT SEATTLE

5 REX – REAL ESTATE EXCHANGE, INC., 6 Plaintiff, 7 C21-0312 TSZ v. 8 ORDER ZILLOW, INC., et al., 9 Defendants. 10

THIS MATTER comes before the Court on (i) the motion for summary judgment, 11 docket no. 331, brought by defendant the National Association of REALTORS® (“NAR”) 12 relating to antitrust claims under federal and state law asserted by plaintiff REX – Real 13 Estate Exchange, Inc. (“REX”), (ii) the deferred portion of the motion for summary 14 judgment, docket no. 339, brought by defendants Zillow, Inc., Zillow Group, Inc., Zillow 15 Homes, Inc., Zillow Listing Services, Inc., and Trulia, LLC (collectively, “Zillow”) 16 relating to REX’s antitrust claims, and (iii) the portion of REX’s motion for partial 17 summary judgment, docket no. 332, seeking to establish the existence of an “agreement” 18 for purposes of its antitrust claims. Having reviewed all papers filed in support of, and in 19 opposition to, the motions, and having considered the oral arguments of counsel, the 20 Court enters the following Order, and dismisses REX’s antitrust claims against all 21 defendants. 22 1 Background 2 A. Zillow 3 This action arises from Zillow’s implementation of a two-tab display on its

4 websites and mobile platforms (“apps”). Founded in 2004 in Seattle, Washington, Zillow 5 operates “the most-visited network of residential real estate websites and mobile apps in 6 the United States.” Samuelson Decl. at ¶ 7 (docket no. 61)1; see also Ex. J to Goldfarb 7 Decl. (docket no. 405-9 at 5) (showing that the total number of Zillow’s daily active app 8 users is three times higher than its nearest competitor).

9 Before January 2021, Zillow obtained access to the millions of property “listings”2 10 that it displayed on its websites and mobile platforms through individually negotiated, 11 third-party “syndication agreements” with hundreds of multiple listing services across the 12 United States and many of their participants.3 Samuelson Decl. at ¶¶ 32, 34. A multiple 13 listing service (“MLS”) is an “organization and a system” through which real estate

14 professionals “agree on the basic terms of their cooperation and compensation to help one 15 another sell homes and contribute to a common database of listings.” Id. at ¶ 24. 16

17 1 All parties rely on the Declaration of Errol Samuelson, Zillow’s Chief Industry Development Officer, 18 docket no. 61, in support of their respective motions and briefs. 19 2 A listing is a “compilation of data” about a specific property, including its size, price, and sale status, as well as any photos, videos, or virtual tours of the property. Samuelson Decl. at ¶ 19. 20 3 The parties repeatedly refer to various types of real estate professionals throughout their motions and briefs. According to NAR’s antitrust rebuttal expert, Jeffrey Prince, Ph.D., a real estate “agent” has a 21 professional license to assist in the buying, selling, or rental of real estate, while a “broker” typically has more experience than an agent, as well as an additional license, and might oversee one or more agents. 22 Prince Report at ¶¶ 19–20, Ex. 10 to Goldfarb Decl. (docket no. 344-2). 1 Approximately 585 MLSs exist within the United States, “each of which generally covers 2 a discrete geographic region and facilitates broad access to all listings within that area.” 3 Id.

4 Although Zillow’s syndication agreements with MLSs allowed it to “compile a 5 vast quantity” of listings nationwide, Zillow observed that its coverage was not complete. 6 Samuelson Decl. at ¶¶ 35, 40. Although Zillow was, on average, displaying 7 approximately 98% of listings in the United States, its coverage in certain markets was 8 substantially lower. Id. at ¶¶ 40–41. For example, Zillow found that it was missing

9 approximately 30–35% of MLS listings in the Seattle real estate market despite its 10 syndication agreement with the local MLS. See id. These gaps in coverage caused 11 Zillow to consider whether to use a different method of obtaining listings data. Id. at 12 ¶ 30. Additionally, Zillow was concerned about losing access to listings because most 13 MLSs could terminate the syndication agreements “without cause and with very limited

14 notice.” Id. at ¶ 49. 15 In 2019, Zillow began to shift away from syndication agreements to contracts 16 permitting it to obtain “more reliable, comprehensive, and higher-quality” Internet Data 17 Exchange (“IDX”) feeds directly from the MLSs. Samuelson Decl. at ¶ 31. To gain 18 access to an MLS’s IDX feed, Zillow was required to become a participant of the MLS.4

20 4 Zillow’s decision to join local MLSs coincided with the expansion of its iBuying business, Zillow Offers. Since 2018, Zillow had been purchasing homes directly from consumers in 25 major markets 21 across the United States. See Samuelson Decl. at ¶ 16. Zillow would buy a home, flip it, and then place the property in a local MLS and on Zillow’s websites for resale. Id. Zillow typically worked with local brokers to represent it when buying and selling properties through its Zillow Offers service. Id. In 22 1 Id. at ¶¶ 18, 31; see also Samuelson Dep. (Nov. 29, 2022) at 13:9–13, Ex. M to Bonanno 2 Decl. (docket no. 329-13) (“[T]hat meant that [Zillow] would be joining MLSs in order to 3 qualify for those [IDX] feeds.”). Unlike Zillow’s third-party syndication agreements,

4 which sometimes “imposed restrictions on how often Zillow would obtain updated 5 listings information,” access to IDX feeds would provide Zillow with complete listings 6 delivered directly from the MLSs without delay. Samuelson Decl. at ¶¶ 5, 47. 7 The record reflects that Zillow’s transition to IDX feeds was not a simple task. 8 Zillow first “had to become a licensed brokerage and hire and/or license designated

9 brokers” in all 50 states and the District of Columbia. Id. at ¶ 53. These brokers “then 10 applied for membership with hundreds of local MLSs” and requested access to their IDX 11 feeds. Id. By joining local MLSs, Zillow was required to “adhere to various rules and 12 policies enacted by the local MLSs regarding the display of IDX data[.]” Id. Many of 13 these policies and rules had been promulgated by defendant the National Association of

14 REALTORS®. 15 B. NAR 16 NAR is a trade association of real estate professionals. Samuelson Decl. at ¶ 26. 17 Its approximately 1.4 million members include real estate brokers, agents, and others 18

19 January 2021, Zillow launched Zillow Homes. See id. at ¶ 17. Through its Zillow Homes business, 20 Zillow became a licensed brokerage in certain markets and represented itself when buying and selling homes in those areas. Id. Zillow hoped to expand Zillow Homes to all of the markets in which Zillow 21 Offers operated. Id. Becoming a licensed broker, however, required Zillow “to change the way it obtained listings data [from the MLSs] to conform to the typical way brokers receive listing data” (i.e., 22 through IDX feeds licensed to an MLS’s participants). Id. at ¶ 52. 1 involved in the real estate industry. Id. The term “REALTOR®” refers to a broker or 2 agent who is member of NAR. Galicia Decl. at ¶ 2 (docket no. 65). A broker or agent 3 can become a REALTOR® by joining a local association of REALTORS®, which

4 “automatically extends” the broker’s or agent’s membership to the state association and 5 to NAR. Prince Report at ¶ 21, Ex. 10 to Goldfarb Decl. (docket no. 344-2). As a trade 6 association, NAR publishes the Handbook on Multiple Listing Policy (the “Handbook”), 7 which “is intended to guide member associations of REALTORS® in the operation of 8 [their MLSs] consistent with the policies established by [NAR’s] Board of Directors.”

9 See Ex. B to Bonanno Decl. (docket no. 329-2 at 5).

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