Raze v. Everest Receivable Services, Inc.

CourtDistrict Court, W.D. New York
DecidedJuly 22, 2022
Docket1:19-cv-01094
StatusUnknown

This text of Raze v. Everest Receivable Services, Inc. (Raze v. Everest Receivable Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Raze v. Everest Receivable Services, Inc., (W.D.N.Y. 2022).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NEW YORK

CHERYL RAZE,

Plaintiff,

v. 19-CV-1094-LJV-LGF DECISION & ORDER EVEREST RECEIVABLE SERVICES, INC.,

Defendant.

On August 19, 2019, the plaintiff, Cheryl Raze, commenced this action under the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692, et seq. Docket Item 1. On September 5, 2019, this Court referred the case to United States Magistrate Judge Leslie G. Foschio for all proceedings under 28 U.S.C. § 636(b)(1)(A) and (B). Docket Item 5. On October 19, 2020, the defendant, Everest Receivable Services, Inc. (“Everest”), moved for summary judgment, Docket Item 25, and Raze cross-moved for summary judgment, Docket Item 26. On November 19, 2020, both parties responded, Docket Items 30 and 31, and on December 14, 2020, both parties replied, Docket Items 32 and 33. On February 14, 2022, Everest filed a notice of supplemental authority regarding McKinley v. Everest Receivable Servs., Inc., No. 19-CV-1289S, 2022 WL 446407, at *1 (W.D.N.Y. Feb. 14, 2022) (Skretny, J.). On March 3, 2022, Judge Foschio issued a Report and Recommendation (“R&R”) finding that both motions should be granted in part and denied in part. Docket Item 35. More specifically, Judge Foschio recommended granting Raze’s motion and denying Everest’s motion with respect to three FDCPA violations—one violation of 15 U.S.C. § 1692b(3) and two violations of 15 U.S.C. § 1692c(b)—but granting Everest’s motion and denying Raze’s motion with respect to the remaining alleged violations of 15 U.S.C. §§ 1692d, 1692e, and 1692f. On March 17, 2022, Everest objected to the R&R on the basis that (1) “the [R&R

did] not address [the p]laintiff’s [section] 1692b(1) cause of action” but “should have recommended dismissal,” Docket Item 36 at 3; (2) “[t]he [R&R] ignored record evidence and decisional authority[ ] when it determined that [the d]efendant’s second call . . . violated [section 1692b(3) of] the FDCPA,” id. at 4; and (3) “[t]he [R&R] incorrectly concluded that [the d]efendant violated [section] 1692c(b) by attempting to leave a message for [the p]laintiff’s mother, Norma Canova,” id. at 10. On April 8, 2022, Raze responded to the objection, Docket Item 38, and on April 21, 2022, Everest replied, Docket Item 39. A district court may accept, reject, or modify the findings or recommendations of a magistrate judge. 28 U.S.C. § 636(b)(1); Fed. R. Civ. P. 72(b)(3). The court must

review de novo those portions of a magistrate judge’s recommendation to which a party objects. 28 U.S.C. § 636(b)(1); Fed. R. Civ. P. 72(b)(3). This Court has carefully and thoroughly reviewed the R&R; the record in this case; the objection, response, and reply; and the materials submitted to Judge Foschio. Based on that de novo review, and for the reasons that follow, the Court accepts and adopts Judge Foschio’s recommendation except that the Court DENIES both motions for summary judgment with respect to the alleged violation of section 1692b(3), and the Court GRANTS Everest’s motion and DENIES Raze’s motion with respect to the alleged violations of section 1692c(b). FACTUAL BACKGROUND

This case concerns two telephone calls from Everest to Norma Canova, Raze’s mother. On March 27, 2019, Everest called a telephone number registered to Canova and had the following conversation with her: Everest: Hello.

Canova: Hello.

Everest: Hi. This is Chavon Porter. All calls are recorded. I was looking to confirm location information for Cheryl Raze. Would you be able to assist me with that today?

Canova: I really can’t. What do you need her for?

Everest: Uh well we have a required document going out to the address that we have on file.

Canova: Well eventually it was forwarded. I can’t give out any information about her.

Everest: Okay, no problem. Would you mind having her give us a call? And are you a relative?

Canova: Yes.

Everest: I’m assuming you are. Okay.

Canova: Yeah.

Everest: Alrighty.

Canova: Alright give me your – hold on let me get a pen.

Everest: No problem.

Canova: And who is it calling?

Everest: Uh she’ll be calling Everest Receivables [sic] Services back. Canova: Okay.

Everest: And may I ask who I’m speaking with? I do know that you’re a relative; are you a mother? A sister?

Canova: I’m Norma Canova; I’m her mother.

Everest: Oh okay. Well hi ma’am.

Canova: And what’s the phone number?

Everest: 888-397-2894.

Canova: Okay.

Canova: Okay next time next – I don’t hear from her very often but next time I hear from her I’ll certainly give her this information.

Everest: I do certainly appreciate that ma’am. Well you enjoy the rest of your evening, okay?

Canova: Thank you. Okay, bye bye.

Everest: You’re welcome. Okay bye bye.

Docket Item 35 at 4-5 (quoting Raze’s Statement of Facts ¶ 4; Everest’s Responding Statement of Facts ¶ 4).1 Five days later, Everest called back and had the following conversation with Canova: Canova: Hello.

Everest: Yeah hi I was calling to try to confirm location information for a Cheryl Raze.

1 Everest noted that “some non-substantive language was omitted or was transcribed out of order” in Raze’s transcriptions of the calls but did not object to the substance of the transcripts or provide alternate transcriptions. Docket Item 30-1 at 2-6. Moreover, neither party objected to the transcriptions quoted here, which Judge Foschio included in the R&R. Canova: I’m sorry; I can’t help you. What do you need it for?

Everest: Yeah, we’re trying to confirm a mailing address. The reason for that – there was a document that was being delivered out; we’re trying to confirm a 242 Silverwood Trail in Columbia, South Carolina.

Canova: And who are you with? I mean, who are you?

Everest: Sure, ma’am. The company I was calling from was Everest Receivable Services. And like I said the reason, they’re probably going to have a letter delivered out to her. Uh let me ask you. I obviously we don’t mean to bother you; is there a better number to reach Cheryl directly?

Canova: No, I don’t hear from her very often. I can tell her that you called and give her your name and number.

Everest: Yeah I’d appreciate that, ma’am. If you want to pass our number along, like I said I can answer any questions that she may have.

Canova: Okay. Go ahead.

Everest: Sure. 888-397-2894.

Canova: And your name?

Everest: Bill?

Canova: Bill?

Everest: Yeah.

Canova: Should she ask for you?

Everest: Yeah. Just ask for me. First name is Bill. My last name is Hare, okay?

Canova: What’s the last name?

Everest: H-A-R-E.

Canova: Oh. Hare?

Everest: Yeah like rabbit. Canova: Okay.

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