Raybond Electronics, Inc. v. Glen-Mar Door Manufacturing Co.

528 P.2d 160, 22 Ariz. App. 409, 16 U.C.C. Rep. Serv. (West) 121, 1974 Ariz. App. LEXIS 497
CourtCourt of Appeals of Arizona
DecidedNovember 19, 1974
Docket1 CA-CIV 2147
StatusPublished
Cited by4 cases

This text of 528 P.2d 160 (Raybond Electronics, Inc. v. Glen-Mar Door Manufacturing Co.) is published on Counsel Stack Legal Research, covering Court of Appeals of Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Raybond Electronics, Inc. v. Glen-Mar Door Manufacturing Co., 528 P.2d 160, 22 Ariz. App. 409, 16 U.C.C. Rep. Serv. (West) 121, 1974 Ariz. App. LEXIS 497 (Ark. Ct. App. 1974).

Opinion

OPINION

NELSON, Judge.

This is an action initiated by Glen-Mar Door Manufacturing Company (Glen-Mar) against Raybond Electronics, Inc. (Ray-bond) and Willcox & Gibbs, Raybond’s parent corporation, for breach of contract and negligence in the manufacture and installation of an electronic, high-frequency system for curing glue in the production of Glen-Mar’s hollow-core wooden doors. The contract in question contained a provision limiting Raydon’s liability for any consequential damages caused by the failure of their equipment to produce in accordance with the contract. Pursuant to A.R.S. § 44-2319, after hearing all the evidence, the trial court ruled, as a matter of law, that this clause in the contract was unconscionable and therefore unenforceable. At this time the trial court also granted a directed verdict in favor of the parent corporation, Willcox & Gibbs. The cause was then submitted to the jury which awarded Glen-Mar damages against Ray-bond in the amount of $100,000. This appeal followed.

Since we find that the trial court erred in holding that the clause limiting consequential damages was unconscionable, it will be necessary to recount the facts surrounding the negotiations of this transaction in some detail. While there are other questions • presented for review, we will only discuss those likely to recur during subsequent proceedings in this cause, or necessary to fully review the primary question of unconscionability.

I.

Glen-Mar is an Arizona corporation engaged in the manufacture and sale of hollow-core wooden doors. The basic process of manufacture involves the gluing of two pieces of laminated wood onto a frame. Hot and cold presses were used to apply pressure to the outer surfaces and the door frames, while the glue which held them together was curing to form a strong bond.

Beginning in 1967 or 1968, Glen-Mar began to investigate the possibilities of increasing their production by the use of a different type of equipment. At that time, they were producing approximately 2,000 doors per day, had gross sales of about $3,000,000, and could sell virtually all the doors they were capable of producing.

In May of 1969, Raybond and Glen-Mar began their discussions which led to the contract in question. Preliminary negotiations were between Joe Erz (Erz), Sales Manager for Raybond, and Marty Wist (Wist), General Manager for Glen-Mar. Wist explained to Erz that Glen-Mar was desirous of increasing their production level, that they had looked at several different systems, and that it appeared that one possibility for such an increase in production would be a high-temperature system of some sort that would shorten the glue-curing time for each door. Erz indicated that an electronic heating system to accomplish such a result was a definite possibility, and that Raybond, as a leading producer of high-frequency gluing equipment, was certainly interested in exploring the matter further.

A series of telephone conversations and one letter from Glen-Mar of June 3, 1969, resulted in Raybond submitting a letter on June 19, 1969, proposing a continuous-flow machine wherein the doors would be moving throughout the process of gluing and curing. This letter was written to Wist by Bruce K. Heick (Heick), Raybond’s Development Engineer, and indicated that this process was a new one not in operation anywhere. Wist responded by letter of June 26, 1969, stating that Glen-Mar had already talked to glue suppliers about a continuous-flow machine and were concerned about the strength of the bond in such a process. Wist renewed his request for answers to questions put to Raybond in the earlier letter of June 3, 1969, regarding prices and description of components for a stationary press system incorporating *411 high-frequency glue curing in the production of flush doors. The June 26, 1969, letter contains the first written confirmation of Glen-Mar’s desire to construct its own press and handling system, incorporating Raybond’s electronic components.

As a result of Wist’s letter on June 26, 1969, additional telephone conversations took place as well as a letter from Erz to Mr. Russell Burge (Burge) on September 2, 1969, enclosing photographs and drawings in an effort to supply Glen-Mar with all the information they requested. Glen-Mar had already contacted Burge, a consultant and expert in designing automated handling systems, regarding the system for feeding the doors into the press and the press itself. On September 22, 1969, a meeting took place at the Skyriders’ Hotel in Phoenix, Arizona. The meeting was attended by Wist, Erz, Burge, and Bob Clifford (Clifford), Plant Superintendent of Glen-Mar. In the two-hour meeting extensive discussions were held regarding the concepts of the whole system, including the review of preliminary drawings; size, shape, number of generators; construction and design of the handling system; time cycle for each door through the system (four to six per minute was the consideration at this point) ; and many other technical matters. Everyone left the meeting very optimistic about the feasibility of the system they had discussed.

After the September meeting, Wist, Erz, and Burge had many additional telephone conversations, further refining what had been accomplished in their face-to-face meeting. On October 3, 1969, Erz sent to Burge, with a copy to Wist, Raybond’s initial written offer to Glen-Mar. The offer consisted of a Quotation Form describing two Raybond generators, their prices, delivery terms, terms of payment, terms of guarantee which included the clause limiting liability and consequential damages and a standard arbitration clause, and a two-page letter describing in detail the component parts of the generator as well as the manner of installation and wiring. The letter also outlined Raybond’s responsibilities regarding the initial phase of operation of the equipment and the education of Glen-Mar’s personnel in its operation. This quotation and letter contained the following clause limiting consequential damage which the lower court held unconscionable:

“LIABILITY”
“The Seller’s liability arising out of the supplying of equipment or its use, whether on warranties or otherwise, shall not in any case exceed the cost of correcting defects in the equipment. All such liability shall terminate upon the expiration of the guarantee period. The seller shall not be liable for any loss, damage or expense directly or indirectly arising from the use of the material or from any other cause, and in no case will the Seller be liable for any consequential damage. Any legal action against the Seller must be commenced within one year from the date of shipment.” (Emphasis within paragraph supplied.) (Exhibit 7)

Upon receipt of the offer, it was evaluated by Wist, Burge, Clifford, and Aram Mardian (Mardian), Chairman of the Board of Glen-Mar. Their primary concern, Mardian’s in particular, was that they obtain an absolute guarantee of the ten-second cycle. If the system could not produce a door at least every ten seconds there would not be a sufficient increase in their production to justify the cost. This was communicated to Raybond during the course of the next several weeks, primarily by telephone conversations between Wis.. and D. Racoosin (Racoosin), President of Raybond, who had now become personally involved in the negotiations.

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528 P.2d 160, 22 Ariz. App. 409, 16 U.C.C. Rep. Serv. (West) 121, 1974 Ariz. App. LEXIS 497, Counsel Stack Legal Research, https://law.counselstack.com/opinion/raybond-electronics-inc-v-glen-mar-door-manufacturing-co-arizctapp-1974.